Description

Program Management Skills

Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected.

The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness.

The participant will learn and apply the principles of program management through discussions, activities, and case study exercises.

What You Will Learn

At the end of this workshop, you will be able to:

Maximize the transformational impact of a program according to the business needs

Explain management principles and techniques and apply them within a program context

Implement program governance and organization that will produce expected benefits

Plan for and manage benefit realization, risks, issues, and quality

Manage component projects' interdependencies that are linked to both program and strategic objectives

Engage program stakeholders effectively.

Improve communication and action planning effectiveness for programs in organizations

Getting Started

Introductions

Course structure

Course goals and objectives

Foundation Concepts

Fundamental definitions and concepts

Program challenges and benefits

Program best practices and success criterion

Stakeholder management

Governance: program management office and program boards

Standard for Program Management overview

Vision, Leadership, and the Business Case

What is vision, why, and how?

Leadership vs. Management

Program business case

Program Organization and Governance

Program organization

Program governance

Program board roles and responsibilities

Benefits Management

Benefits explored

Benefits management

Benefits realization

Program Management Planning

Program management plan

Program blueprint and roadmap

Program component dossier

Program tranches

Program estimating

Program scheduling

Program Monitoring and Controlling

Program Control - An Overview

Program Monitoring and Controlling

Monitoring and Controlling Transition

Program Risk and Issue Management

Risk and issue management overview

Program risk management

Program issue management

Program Quality Management

Program quality management overview

Program quality management principles

Program Stakeholder Management

Stakeholder engagement overview

Stakeholder engagement planning

EI, trust, communication and stakeholder engagement

Program Closure and Benefits Sustainment

Program closure overview

Closing the program

Program benefits sustainment

Summary

What did we learn, and how can we implement this in our work environments?

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Program Management Skills

By IIL Europe Ltd

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