2268 Courses in London

About this Training Course In turbulent times for the entire Energy Sector, Oil & Gas E & P segments are coming under tremendous pressure to reinvigorate. Oil Majors like Shell Plc are no longer termed as Oil & Gas Company but also branded as SHELL Energy, with technology at its forefront. The Risks, Scope and Context of Engineering, Procurement, Construction, Installation and Commissioning (EPCIC) Projects is evolving rapidly. Thus, the success of a project is dependent on the practical 'know how' in scoping, contract drafting, negotiation and execution competencies. Understanding the essential ingredients of contracts and mastering the international contracting principles will equip the participants to identify vague and ambiguous clauses, avoid dangerous and often hidden terms, and better understand the controlling position in a project. In this 3 full-day course, the participants will find out how to negotiate legacy contracts where parties are not allowed to edit any clauses during the bidding process. The participants will learn from the Case Law Reports and analysis to take home lessons learned from bitter experiences of their peers in the industry. It is designed to help those who need a solution to manage current contractual issues or those who execute contracts regularly and want to be more proficient in managing their contracts and projects, with changing contexts. The course is developed with the underlying objectives for the participants to: Enhance their current knowledge of the legal principles governing international Contracts from formation, execution to breaches, redresses and dispute resolution either as a party or as a consortium member or as a coverture. Manage Consortium and Joint Venture Partners inter-relationship and contractual responsibilities. Identify dangerous exposures due to joint and severally liable requirements of consortium-based contracts. Effectively Manage Risks of Projects, with Enforceable Contract Documents, by learning the purpose and potential benefits of maintaining evidence in compliance to the contract clauses. Learn the Contract Enforcement Nuggets of Owners and the Variation Claims Strategies of the Contractors. Allocation of contract management related roles / assignments and WBS within consortium partners for effective project management and profitable results. Use of Contract Terms & Conditions for enhancing project performance, monitoring, reporting, and achieving timely completion, thereby avoiding delays and disputes. This course can also be offered through Virtual Instructor Led Training (VILT) format. Training Objectives Upon completion of the course, the participants will have learnt: Project management strictly in accordance with the contract and the corporate strategies. How to ensure that Variations Order claims are appropriately managed in turnkey and lump-sum contracts. Manage contemporary challenges and market factors with direct or indirect impact on the contracts. Managing all members of the Supply Chain from vendors to logistics services providers. Cost Engineering and Performance Management. How to manage Consortium Partners, Contractors, and Owner's representatives. When and how to obtain / grant extension of time (EOT) and costs. Ability to identify rights and obligations of each party to a contract instead of making subjective decisions. Ability to be firm in negotiations without violating terms of the agreements. Ability to spot different legal systems, contract laws and arbitration rules. Ability to negotiate and avoidance of disputes and resolution in amicable manner, in accordance with the provisions of the contract. Competency in developing and maintaining documentary evidence and traceability for all works executed during the project. Target Audience This course is specially curated for professionals from International Oil & Gas Industries including Offshore & Marine Sectors. They include the heads of strategic business units, contracts managers, project directors, project managers, general managers, corporate legal counsels, procurements and supply chain managers, lawyers and legal professionals engaged in the EPCIC Segments of the Oil & Gas Industry.   Course Level Intermediate Trainer Principal Management Consultant Chartered Valuer and Appraiser (CVA) FACICA | FAMTAC | FAIADR | M.S.I.D | Member, AIEN LL.M. (IP Law), M. Sc. (Maritime Studies), M. Tech (Knowledge Engineering), MBA, First Class CoC (MCA, UK), B. E. (Elect) Your expert course leader, during the last 47 year period, has worked and consulted in the industry verticals encompassing: Technology, Oil & Gas Exploration & Production, Petrochemical Process Plants and Power Plant Construction Projects, Logistics & Warehousing, Marine, Offshore, Oil & Gas Pipelines, Infrastructure Development Projects (Ports, Offshore Supply Bases, Oil & Gas Terminals and Airports etc), EPCIC Contracts, and Shipyards, in South East Asia, Africa, Middle East, Americas and Europe. He serves as the Principal Management Consultant with a management consultancy in Hong Kong and Singapore, specialising in the fields of corporate management consultancy, international contracts reviews and alternative dispute resolutions services. He undertakes special assignments for conducting audits and valuation of intangible properties involving proprietary processes for licensed production, and licensing of intellectual property rights (IP Rights) in patents, trademarks, and industrial designs. He is frequently engaged for assignments like due diligence, acquisitions, mergers, resolving various operational issues, technology transfer and agency services contracts reviews, cost controls, and enhancement of Supply Chain Management. He has been conferred the credentials of Chartered Valuer & Appraiser (CVA) by SAC and IVAS, in accordance with the international valuation standards setting body IVSC. His consulting experience includes Charterparty Management, Business Process Re-engineering, Diversifications, Corporate Development, Marketing, Complex Project Management, Feasibility Studies, Dispute Resolutions and Market Research. He has successfully assisted Marine and offshore E & P clients in managing contractual disputes arising from various international contracts for upgrading & conversion projects. He continues to be actively engaged in claims reviews, mediation, arbitration, litigation, and expert witness related assignments, arising from international contracts and Charterparty Agreements. He graduated with a Bachelor's degree in Electrical Engineering, MBA in General Management, Master of Technology in Knowledge Engineering, Master of Science in Maritime Studies, and LL.M. (IP Law). He also holds professional qualifications in Business Valuations and Appraisers for CVA, arbitration, law, and marine engineering, including the Chief Engineer's First-Class Certificate of Competency (MCA, UK). He is further qualified and accredited as Certified International Arbitrator, Chartered Arbitrator, Sports arbitrator under CAS Rules, WIPO Neutral, Australian Communications and Media Authority (ACMA) Bargaining Code Arbitrator, Accredited Adjudicator and Accredited Mediator (Malaysia). He is admitted to the international panels of arbitrators and neutrals with WIPO, Geneva; ACICA, AMTAC and ACMA, Australia; BVIAC (British Virgin Islands); JIAC (Jamaica); HKIAC Hong Kong; AIAC, Malaysia; AIADR, Malaysia; KCAB, Seoul, South Korea; ICA, Delhi, India; ICC (Singapore); SISV, Singapore; SCMA, Singapore; SCCA, Saudi Arabia; VIAC Vienna, Austria; Thailand Arbitration Centre (THAC), and Mediator with AIAC Malaysia, CMC, and SIMI Singapore. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

The emphasis is on competence, fitness to practice and life-long learning. Underpinning this is that clinical specialists and experts take the lead in teaching and training to develop knowledge and skills. However, not everyone has the tools to teach knowing how to is the key to successful learning, this programme is designed to Train the Trainer.

About this Virtual Instructor Led Training (VILT)  Electrical machines, mainly power transformers and electric motors are critical equipment that run production, and it must operate without any abnormalities. A wide variety of tests and standards have been developed to assist manufacturers and users of motors and transformer winding, assess the condition of the electrical insulation. The objective of this training course is to provide an understanding of power transformers and electric motors, their materials, components, and how they operate. It will also emphasize the importance of transformer life management, especially for those transformers and electric motors which have been in operation for than 10 years. The course will address in detail all aspects related to transformer principles, calculations, operation, testing and maintenance. Training Objectives This course aims to provide participants with the understanding of the fundamentals and constructional features of power transformers and electric motors, with particular reference to the design, testing, operation and maintenance of transformers in power systems. Delegates will gain a detailed appreciation of the following: Practical solutions for specifying, operating and maintaining power transformers and electric motors in a utility or plant environment Comprehensive understanding of principles, protection, maintenance and troubleshooting of power transformers and electric motors The necessary safe procedures relating to transformer operation and related circuitry Understand the principles of operation of the transformer and electric motors Identify the different features of power transformers and electric motors Appreciate the principles of transformer design, ratings, winding, core structure and materials, insulation and cooling methods, insulation and lifetime Utilize thermal limits and loading guides of transformers Analyze transformer and electric motors failure modes Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods The VILT will be delivered online in 4 half-day sessions comprising 4 hours per day, with 1 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Additionally, some self-study will be requested. Participants are invited but not obliged to bring a short presentation (10 mins max) on a practical problem they encountered in their work. This will then be explained and discussed during the VILT. A short test or quiz will be held at the end the course. Trainer Our key expert is actively involved in electrical inspections, energy audits, energy efficiency and technical consultation for M&E activities for industrial and commercial sectors. He is involved in testing and commissioning works of factory substations of up to 132kV system. He previously worked for Jimah coal-fired power plant in Port Dickson for 9 years with his last position being Electrical Maintenance Section Head. He was involved in the commissioning of coal-fired power plant mainly with 500kV generator transformer, 934 MVA generator, and up to 33kV MV motors and switchgear panels. Our key expert has managed the maintenance team to perform routine maintenance activities (together with supporting tools such as motor lube oil analysis, infrared thermography analysis, transformer oil analysis) & electrical troubleshooting and plant outages for critical and non-critical equipment. Besides that, our key expert has published several IEEE conference papers and journals such as: (2009). Effectiveness of auxiliary system monitoring & continuous hydrogen scavenging operation on hydrogen-cooled generator at power plant. In Energy and Environment, 2009. ICEE 2009. 3rd International Conference on (pp. 151-160). IEEE. (2010). Study on electric motor mass unbalance based on vibration monitoring analysis technique. In Mechanical and Electrical Technology (ICMET), 2010 2nd International Conference on (pp. 539-542). IEEE. (2012). Re-Design of AC Excitation Busduct based on Infrared (IR) Thermography: Condition-Based Monitoring (CBM) data analysis. eMaintenance, 101. (2016). Energy Saving Studies for a University Campus: An Educational-Based Approach, 3rd International Conference on Language, Education, Humanities and Innovation 2016. 'Grid-tied photovoltaic and battery storage systems with Malaysian electrcity tariff - A review on maximum demand shaving.' Energies 10.11 (2017): 1884 'Techno-Economic Optimization of Grid-Connected Photovoltaic (PV) and Battery Systems Based on Maximum Demand Reduction (MDRed) Modelling in Malaysia.' Energies 12.18 (2019): 3531 POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

About this Training Course Managed Pressure Drilling (MPD) offers opportunities to improve safety and efficiency in drilling, and it is increasingly recognised by operators and regulators. MPD aims to cost effectively resolve chronic drilling problems that contribute to non-productive time. This 3 full-day course provides participants with an understanding of the MPD techniques and equipment. The course starts with the design requirements for an MPD operation. It covers all MPD methods, including constant bottom hole pressure and mud cap drilling operations. It also includes all of the rig types - both onshore and offshore - and MPD. MPD equipment is presented in detail and the design aspects of the well are also examined. Training Objectives This course aims to provide participants with a good understanding of the various aspects of managed pressure drilling. It also enables participants to gain knowledge of planning MPD operations, type of equipment and the equipment requirements for both onshore and offshore and MPD operations. At the end of the course, participants will be able to: Understand the variations in MPD Design MPD operations for various techniques Understand the engineering requirements of MPD Define MPD equipment requirements Understand operational and well control aspects of MPD Target Audience This course is designed for engineers, managers and service providers who are about to use MPD techniques and are trying to better understand the associated complexities and challenges surrounding MPD. Trainer Your expert course leader was born and raised in Nijmegen, Netherlands. He holds an MSc in Drilling Engineering from The Robert Gordon University in Aberdeen and has over 39 years of oilfield experience. He started in the industry back in 1977 as a Mud logger before becoming a wellsite drilling engineer in 1980 working mainly in the Middle East and West Africa. In 1988, he joined Shell in in the Southern North Sea. In 1995, he joined Smedvig in Norway and worked on a number of deepwater wells as well as on underbalanced drilling operations. In 1999, he started Leading Edge Advantage in Aberdeen and worked in coiled tubing, underbalanced and managed pressure drilling. In 2004, he joined Weatherford as Regional Engineering Manager in Singapore and developed the first ultra deepwater MPD systems. In 2010, he joined SPT Group specializing in well control and hydraulics modelling. SPT Group was later acquired by Schlumberger in 2012. At Schlumberger, he was Drilling Adviser, with a focus on well control, relief well planning and MPD. During that time, he was also an instructor for NExT teaching numerous well engineering courses. In 2015, he joined Wild Well as Engineering Manager in Asia and in February 2017, he became an independent consultant concentrating on provision of drilling engineering training. He has written and presented numerous papers and authored several chapters in the SPE Advanced Technology books. He is an active committee member and speaker on numerous SPE Workshops around the world. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

LTE training course description This course is designed to give the delegate an understanding of the technologies used within a 3G UMTS mobile network. During the course we will investigate the UMTS air interface and the use of Wideband-Code Division Multiple Access (WCDMA) to facilitate high speed data access, together with HSPA to offer mobile broadband services. We will describe the use of soft handover rather than hard handover procedures and soft capacity sharing. The course includes a brief exploration of the UMTS protocol stack and the use of PDP Context and QoS support features. What will you learn Explain the 3G UMTS architecture. Describe the role of a Drifting & Serving RNC. Explain the use of ARQ & HARQ for mobile broadband. Describe how IMS integrates into the architecture. Describe the use of Media Gateway Controllers. Identify the temporary identities used within 3G UMTS. LTE training course details Who will benefit: Anyone working within the telecommunications area, especially within the mobile environment. Prerequisites: Mobile communications demystified Telecommunications Introduction Duration 2 days LTE training course contents LTE Introduction The path to LTE, 3GPP. LTE to LTE advanced. LTE Architecture The core, Access, roaming. Protocols: User plane, Control plane. Example information flows. Bearer management. Spectrum allocation. LTE technologies Transmission, reception, OFDMA, multiple antenna, MIMO. LTE Air interface Air interface protocol stack. Channels, Resource Grid, cell acquisition. Up and downlink controls. Layer 2 protocols. Cell acquisition Power on, selecting networks and cells. RRC connection. Attach procedure. Mobility management Roaming, RRC_IDLE, RRC_CONNECTED, cell reselection, handover, interoperation with UMTS and GSM networks. Voice and text IMS, QoS, policy and charging.

Advanced UNIX shell scripting training course description A follow on hands on course from the Introduction to shell programming course covering the powerful sed and awk tools along with the extra Korn shell programming features. What will you learn Use regular expressions within grep, ed and many other utilities. Use awk and sed. Integrate sed and awk into shell scripts. Recognise the role of shell scripts within the UNIX system. Write shell scripts using new Korn shell features including: The select construct Arrays Arithmetic evaluation Advanced UNIX shell scripting training course details Who will benefit: Programmers developing applications under UNIX. Administrators who need time saving utilities. Technical personnel who wish to make the most out of the Korn Shell. Prerequisites: UNIX shell scripting Duration 3 days Advanced UNIX shell scripting training course contents Regular Expressions What are REs? How can they be used? How to write REs More REs e REs Tagging, matching words, repetitions. The sed editor Basic usage: Saving output, options. sed script files, sed commands, Specifying lines to edit, Hold space and pattern space, advanced commands Awk Basic usage, nawk script files, Patterns, Records and fields, Actions if, while, do, for... System variables NF, NR, RS... Arrays Functions length, printf, cos, user defined... Using nawk in shell scripts Korn shell scripts Review of Bourne shell scripts functions... Variables typeset, manipulating strings Arrays Arithmetic evaluation the let command, (( )), typeset -i The select construct Syntax, workings, REPLY, PS3 Miscellaneous Enhanced I/O, ${10}

Advanced Kibana training course description This training course is aimed at users who already have some experience with Kibana, who are looking to further their knowledge. What will you learn Lens Timelion Maps Custom Visualisations with Vega Canvas Filters and Controls Drilldown and Dashboards KQSL and ElasticQueries Scripted and RunTime Fields Alerts and Alarms Advanced Kibana training course details Who will benefit: Users who already have some experience with Kibana, who are looking to further their knowledge. Prerequisites: None Duration 1 day Advanced Kibana training course contents Topics Lens Visualisation types (tables,bars,charts) Category breakdown Adding multiple metrics Using formulas in metrics Labels Adding reference layer Limitations Visualise Library Timeseries, Metrics Different types of aggregations Maps GeoMapping Heat Maps Using ES index as data source Visualisation, tool tips Custom Visualisations with Vega Introduction to vega scripting Canvas Widgets and Texts Elasticsearch SQL Canvas Expressions Filters and Controls Dropdown filters Ad-hoc filters Searchbar filters Drilldown Dashboards Linking one dashboard to another KQSL and ElasticQueries Bool Query AND/OR Phrase Part match vs keyword search Wildcard search Scripted and RunTime Fields Creating ad-hoc calculated fields using scripts Performance issues Alerts and Alarms Query Based Formatting output Connector types(email,index,teams etc)

About this Virtual Instructor Led Training (VILT) Hydrogen will play an increasingly critical role in the future of energy system as it moves forward to supplement and potentially replace fossil fuels in the long run. Offshore wind offers a clean and sustainable renewable resource for green hydrogen production. However, it can also be volatile and presents inherent risks that need to be managed. Even though offshore production of hydrogen has yet to achieve a high state of maturity, many current projects are already dealing with the conditions and effects of offshore production of hydrogen and are grappling with the technological requirements and necessary gas transportation with grid integration. This 2 half-day Virtual Instructor Lead Training (VILT) course will examine the technological options for on-site production of hydrogen by electrolysis (onshore or offshore directly at the platform) as well as the transport of hydrogen (pipeline or ship). This VILT course will also explore the economic considerations and the outlook on future market opportunities. There will be exercises for the participants to work on over the two half-days. This course is delivered in partnership with Fraunhofer IEE. Training Objectives By the end of this VILT course, participants will be able to: Understand the technological attributes and options for green hydrogen production based on electricity from offshore wind. Explore the associated economic analysis for offshore wind hydrogen production, including CAPEX, OPEX, LCOE and LCOH Identify the critical infrastructure and technical configuration required for offshore green hydrogen including transportation networks and grid connectivity Learn from recent findings from current Research & Development projects concerning the differences between onshore and offshore hydrogen production. Target Audience This VILT course is intended: Renewable energy developers and operators Offshore oil & gas operators Energy transport and marine operators Energy policy makers and regulators IPPs and power utilities Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Trainer 1: Your expert course leader is Director of Energy Process Technology Division at the Fraunhofer Institute for Energy Economics and Energy System Technology, IEE. The research activities of the division link the areas of energy conversion processes and control engineering. The application fields covered are renewable energy technologies, energy storage systems and power to gas with a strong focus on green hydrogen. From 2006 - 2007, he worked as a research analyst of the German Advisory Council on Global Change, WBGU, Berlin. He has extensive training experience from Bachelor and Master courses at different universities as well as in the context of international training activities - recently on hydrogen and PtX for partners in the MENA region and South America. He holds a University degree (Diploma) in Physics, University of Karlsruhe (KIT). Trainer 2: Your expert course leader is Deputy Head of Energy Storage Department at Fraunhofer IEE. Prior to this, he was the director of the Grid Integration Department at SMA Solar Technology AG, one of the world's largest manufacturers of PV power converters. Before joining SMA, he was manager of the Front Office System Planning at Amprion GmbH (formerly RWE TSO), one of the four German transmission system operators. He holds a Degree of Electrical Engineering from the University of Kassel, Germany. In 2003, he finished his Ph.D. (Dr.-Ing.) on the topic of wind power forecasting at the Institute of Solar Energy Supply Technology (now known as Fraunhofer IEE) in Kassel. In 2004, he started his career at RWE TSO with a main focus on wind power integration and congestion management. He is Chairman of the IEC SC 8A 'Grid Integration of Large-capacity Renewable Energy (RE) Generation' and has published several papers about grid integration of renewable energy source and forecasting systems on books, magazines, international conferences and workshops. Trainer 3: Your expert course leader is Deputy Director of the Energy Process Technology division and Head of the Renewable Gases and Bio Energy Department at Fraunhofer IEE. His work is mainly focused on the integration of renewable gases and bioenergy systems into the energy supply structures. He has been working in this field since more than 20 years. He is a university lecturer in national and international master courses. He is member of the scientific advisory council of the European Biogas Association, member of the steering committee of the Association for Technology and Structures in Agriculture, member of the International Advisory Committee (ISAC) of the European Biomass Conference and member of the scientific committees of national bioenergy conferences. He studied mechanical engineering at the University of Darmstadt, Germany. He received his Doctoral degree on the topic of aerothermodynamics of gas turbine combustion chambers. He started his career in renewable energies in 2001, with the topic of biogas fired micro gas turbines. Trainer 4: Your expert course leader has an M. Sc. and she joined Fraunhofer IEE in 2018. In the Division of Energy Process Technology, she is currently working as a Research Associate on various projects related to techno-economic analysis of international PtX projects and advises KfW Development Bank on PtX projects in North Africa. Her focus is on the calculation of electricity, hydrogen and derivative production costs (LCOE, LCOH, LCOA, etc) based on various methods of dynamic investment costing. She also supervises the development of models that simulate different PtX plant configurations to analyze the influence of different parameters on the cost of the final product, and to find the configuration that gives the lowest production cost. She received her Bachelor's degree in Industrial Engineering at the HAWK in Göttingen and her Master's degree in renewable energy and energy efficiency at the University of Kassel. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Business Relationship Management Professional (BRMP)® Business Relationship Management (BRM) embodies a set of competencies (knowledge, skills, and behaviors) to foster an effective business value-producing relationship between a service provider and its business partners. The BRM Discipline rests on solid research-based foundations verified and enhanced over a decade of successful implementations in leading organizations across the world. Proven to be equally effective for shared services including Human Resources, Finance, Legal, external service providers and others, BRM practices have enjoyed widespread adaptation in IT. The Business Relationship Management Professional (BRMP) training and certification program provides a foundational understanding of business relationship management (BRM) for individuals at every experience level, with the training and certification designed to provide a solid baseline level of knowledge. In other words, this course provides the 'why' and the 'what' - 'why' business relationship management is important to your organization and 'what' a BRM capability does to add value to your organization. This interactive course, with discussions, partnering activities, and periodic knowledge checks, will provide you with the opportunity to apply learning to your unique organizational situations, creating solutions that you can use immediately upon returning to your workplace. This practical knowledge will allow you to demonstrate immediate value in your role, as well as prepare you for the BRMP Certification exam. What You Will Learn This course provides a foundational understanding of Business Relationship Management. Upon completion of the BRMP® course, participant will be able to demonstrate their understanding: Explain what business relationship management is and the value it provides to an organization Articulate the need for an organization to move beyond traditional goals of profit and products to encompass those that are appropriate for a relationship-centered organization Describe the importance of integrating business relationship management into every element of their organization Define the importance of educating their organization that a mature BRM capability will evolve culture, build partnerships, drive value, and satisfy purpose Apply business relationship management to their organization's triple bottom line of people, purpose, and planet Explain the basic knowledge, skills, and mindsets of the business relationship management role Clarify the core business relationship management approaches, tools, and templates used to achieve results Illustrate the value and impact the BRM capability has on an organization by completing a draft of the BRM Capability Workbook BRM Introduction - The Bigger Picture Why BRM = why now? Relationship-centered organization Theory of 'relationshipism' Triple bottom line BRM defined Activity domains BRM challenges BRM Capability BRM capability framework Organizational purpose and strategy Now-to-new Evolve culture Build partnerships Drive value Satisfy purpose Limitless growth and improvement BRM Capability - Evolve culture Evolve culture framework Purposeful narrative Desired behaviors Influential relationships Personal growth BRM Capability - Build partnerships Build partnerships framework BRM role competency model Relationship maturity and quality Partnering mindsets Relationship discovery Relationship nurturing BRM Capability - Drive value What is value? Types of value Sources of value Drive value framework BRM role competency model Value discovery Value realization Value results BRM Capability - Satisfy purpose Satisfy purpose framework BRM role competency model Through the BRM capability Through the triple bottom line Social value BRM Capability - Wrap-up Evolve culture capability framework Build partnerships capability framework Drive value capability framework Satisfy purpose capability framework BRM Role Our purpose and what we believe Role clarity Single point of focus BRM Code of Ethics BRM Role Competency Model BRM mindset Scope of BRM role BRM role with organizational factors BRM Team Our purpose and what we believe BRM team definition BRM team purpose, mission, and vision Assessing the value of a BRM team Organizing a BRM team Leading a BRM team Transition management Coaching BRMs Closing - BRM Key Learnings Key learnings from each module Closing - BRMP Course Wrap-Up What to do in the next 30/60/90/365 days Digital badge After passing the exam Recap learning objectives Review learning objectives Review expectations Course feedback

Facilitating Effective Meetings: In-House Training Billions of dollars and exorbitant amounts of time are wasted annually across the globe because of organizations' meeting practices. This contributes to serious performance problems for both organizations and employees, and it has a serious impact on culture and morale. But despite the costs and consequences, every-day people in any role have the ability to change that. They can reduce cost, improve productivity, and enhance their workplace cultures by improving their meeting facilitation skills. And that is because facilitation skills start in the planning stage, not in the live meeting stage. In this course, participants will learn that their responsibility as a facilitator is to be a steward of time, money, relationships, and performance. To do that, they will learn to estimate costs of meetings and practice a variety of strategic thinking and analysis tasks to effectively plan results-aligned meetings. They will also apply several techniques and strategies to proactively prevent and deal with conflict in meetings, as well as give objective, constructive feedback to others in order to create behavior change during meetings. Participants must bring laptops with them and have internet access during the course (both virtual classroom and traditional classroom). The laptops are needed for specific activities. Also note that this course pairs well with IIL's Conflict Resolution Skills and Decision Making and Problem Solving courses, which go much deeper into related skills and tools that support effective meeting facilitation. What you will Learn At the end of this program, you will be able to: Estimate the financial and time costs of attendance for real-world meetings Use a performance formula to define the purpose of meetings Describe the responsibilities and qualities of an effective facilitator Analyze situations to determine when a meeting is necessary Articulate performance-driven meeting goals and results Align meeting goals and results Strategize to invite, involve, and exclude appropriate attendees Explain research-based best practices for meeting decisions and agenda development Create an effective agenda for a results-driven meeting Apply proactive tools and strategies for relationship-building dealing with meeting conflict Give constructive behavioral feedback using the Situation-Behavior-Impact® technique The Business Case for Effective Facilitation Embracing the research on meetings Estimating the real costs of meetings Determining a meeting's performance value Clarifying the meeting facilitator's role Facilitating the Meeting Plan Determining if a meeting is necessary Aligning meeting goals with meeting types Identifying the right attendees Creating a strategically effective agenda Facilitating the Live Meeting Building relationships from the start Dealing with conflict proactively Giving feedback on unproductive behavior