An accredited qualification to prepare supervisors and team leaders for a future management role.
This programme gives Team Leaders & Managers the skills, disciplines and confidence to manage their team effectively and add a great deal more value to the organisation - where they have to apply their learning in order to achieve the highly coveted ILM qualification.
In order for a business to obtain maximum results, it is important that employees are motivated and supported in their job roles. It is the responsibility of the team leader or supervisor to lead their team effectively and present feedback to management. This 3-day programme will guarantee to boost your performance as a team leader and help you make the transition from working in a team to leading a team.
We use a combination of theory and practical to help you develop yourself, and a toolkit of resources to use in the workplace. This is an internationally accredited course which not only carries kudos but it ensures you apply the learning back into the workplace for an immediate impact.
All of our ILM Programmes are provided in partnership with BCF Group Limited, which is the ILM Approved Centre we deliver under.
Course Syllabus
The syllabus of the ILM Level 2 Award in Leadership and Team Skills course is split into three main modules, covering the following:
Module One
Developing Yourself as a Team Leader
Learning the various roles, functions and responsibilities of a team leader - depending on workplace
Recognising limits of authority and accountability, and how these are defined
Developing personal skills and abilities for effective team leading
Using reflective learning skills to improve performance
Identifying areas of strength and possible improvement
Finding ways of obtaining feedback from others
Receiving and responding positively to feedback
Module Two
Workplace Communications
Learning stages in the communication process
Consideration of the recipient's needs
Spotting barriers to communication and how to overcome them
Establishing a range of direct communication methods relevant to the team
Collating a range of direct communication methods relevant to people outside own area of responsibility. This includes written, telephone, e-mail and face-to-face
Recognising the aspects of face-to-face communication, including appearance, impact, body language
Realising the importance of succinct and accurate records of one-to-one oral communication
Reasons for maintaining records of one-to-one communication (e.g. potential disciplinary or legal issues)
Module Three
Managing Yourself
Setting SMART objectives and using them to prioritise own actions
Learning simple time management techniques
Developing an awareness of own skills and abilities
Giving yourself personal objectives in relation to team objectives
Developing flexibility and responding to daily changing circumstances
Diagnosing the causes and impacts of stress at work
Identifying symptoms of stress in yourself
Knowing the implications of stress for workplace and non-work activities/relationships
Developing simple stress management techniques
Available sources of support
Action planning and review techniques
Accreditation
As with all ILM accredited programmes, participants will need to complete the post-programme activity in order to achieve their full ILM Level 2 Award in Team Leading. This element is designed to show to ILM that you are able to apply what you have learned in the workplace.
Who Is It For?
This programme is ideal for practising or aspiring team leaders, in any industry sector, who is looking to gain a solid foundation or develop their existing skills as a team leader.
This internationally recognised course will give you a solid understanding of what is needed to be a successful team leader, how to delegate, motivate and how to implement these skills in to your work place.
What Will I Learn?
At the end of the course, successful candidates will:
Have a good understanding of the team leader role
Apply a range of effective communication skills to overcome barriers
Know how to motivate, build confidence and gain the best from their teams
Identify, build and encourage effective team behaviours
Apply practical skills and knowledge to be transferred to the workplace
Gain an internationally recognised qualification
What Is Required?
There are no formal entry requirements, but participants will normally be either practising or aspiring team leaders, with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.
Scheduled Courses
Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information about running this course in-house at your premises, please contact us for more information.