85 Courses in London

Total GPRS training course description GPRS is a packet switched access mode for GSM systems, which will enable more efficient use of the radio resources leading to increased data speeds and capacity. It is an important migration step toward 3G networks. This course provides a detailed analysis of the workings and implications of GPRS. What will you learn Explain what GPRS is. Describe the GPRS protocol stack. Describe the GPRS architecture Total GPRS training course details Who will benefit: Anyone who needs to know more about GPRS. Prerequisites: Total GSM Duration 2 days Total GPRS training course contents GPRS network architecture Review of GSM architecture, the new network entities required for GPRS. How the existing GSM network entities needs to be upgraded. How GPRS roaming will work. How intra and inter PLMNs work together. How billing works in the GPRS network. IP over GPRS Brief review of IP, IP stack over GPRS, IP addressing in GPRS, DHCP, GPRS configuration for IP. IP packet flows. WAP and GPRS. GPRS interfaces Messaging scenarios used over the GPRS Gb, Gs and Gp Interfaces. How the handset performs a GPRS attach and detach. GPRS roaming and how it works. Links used between GPRS Roaming Exchanges (GRX). GPRS terminal attach message flow in the NSS, PDP context message flow in the NSS, GPRS paging message flow, GPRS terminal detach message flow. GPRS protocol stack The components of the protocol stack. How each component works. How encapsulated packets are sent. How each component links to the next component. GPRS air interface The new GPRS channels required. How the new channels work. How to map GPRS logical channels onto physical channels. How they enable session activation. The difference between master PDCHs and slave PDCHs. GPRS terminals The 3 classes of terminal available. How the handset performs a GPRS attach and detach.

About this Training Course This 5 full-day course provides a comprehensive understanding of the various types of generators, exciters, automatic voltage regulators (AVRs), governing systems, and protective systems. The focus will be on maximizing the efficiency, reliability and longevity of these equipment by providing an understanding of the characteristics, selection criteria, common problems and repair techniques, preventive and predictive maintenance. The emphasis of this course is on protective systems, inspection methods, diagnostic testing, troubleshooting, modern maintenance techniques, refurbishment, rewind and upgrade options, as well as advanced methods for preventing partial discharge and other failures. Training Objectives Equipment Operation: Gain a thorough understanding of the operating characteristics of generators, exciters, AVR's and protective systems Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required of critical components of generators, exciters, AVR's and protective systems Equipment Testing: Understand thoroughly all the tests required for the various types of generators, exciters, AVR's and protective systems Electrical Generator Protective Systems: Gain a thorough understanding of all Electrical generator protective systems including: all electrical relays, tripping mechanisms, protective systems for negative phase sequence (unbalance loading), loss of excitation, over fluxing protection (over-voltage and underfrequency), reverse power (generator monitoring), over-speeding, pole slipping / out of step (sudden increase in torque or weakness in excitation), Class A protection, Class B protection Equipment Maintenance and Troubleshooting: Determine all the maintenance and troubleshooting activities required to minimize the downtime and operating cost of generators, exciters, AVR's and protective systems Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish generators, exciters, AVR's and protective systems Equipment Rewind and Upgrade Options: Discover all options available to rewind and upgrade the generator rotor and stator to enhance the output and reduce downtime Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of generators, exciters, AVR's and protective systems Advanced Methods to Prevent Failure: Gain a thorough understanding of all the methods used to prevent partial discharge, and other failures in generators, exciters, AVR's and protective systems Equipment Sizing: Gain a detailed understanding of all the calculations and sizing techniques used for generators, exciters, AVR's and protective systems Design Features: Understand all the design features that improve the efficiency, reliability of generators, exciters, AVR's and protective systems Equipment Selection: Learn how to select generators, exciters, AVR's and protective systems by using the performance characteristics and selection criteria that you will learn in this course Equipment Enclosures and Sealing Methods: Learn about the various types of enclosures and sealing arrangements used for generators, exciters, AVR's and protective systems Equipment Commissioning: Understand all the commissioning requirements for generators, exciters, AVR's and protective systems Equipment Codes and Standards: Learn all the codes and standards applicable for generators, exciters, AVR's and protective systems Equipment Causes and Modes of Failures: Understand causes and modes of failures of generators, exciters, AVR's and protective systems System Design: Learn all the requirements for designing different types of generators, exciters, AVR's and protective systems Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Generator Inspection, Testing, Maintenance, Protective Systems and Refurbishment Manual (this manual covers all the inspection and maintenance activities as well as all protective systems required for generators - 400 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Data comms training course description A hands on training course introducing the concepts of data communications, moving on to covering both LAN and WAN technology. Quizzes are used extensively to ensure material has sunk in and to maximise learning time. Hands on sessions ensure that by the end of the course delegates have made cables, built LANS and WANS, configured TCP/IP, switches and routers. What will you learn Use the seven layer model to classify networking buzzwords. Build and troubleshoot Ethernet, LAN/WAN and WiFi networks Explain the difference between switches and routers. Connect networks with routers. Data comms training course details Who will benefit: Anyone who requires a technical introduction to networks. Prerequisites: None. Duration 3 days Data comms training course contents What are networks? What is data communications? What are networks? Types of network, LANs, LAN choices, WANs, WAN choices, PANs, SANs, MANs, connecting networks. Internetworks, the internet, clouds. Networks and standards Standards bodies, ISO, ITU, IEEE, IETF, OSI 7 layer reference model, TCP/IP and OSI, ping and the 7 layer model, encapsulation, fragmentation. The physical layer Transmission media: Copper, Fibre, RF, UTP, Cat 5/5e/6/7..., RJ45, straight and cross over cables. Coax, Fibre cable & connectors, SFP, MMF, SMF, radio spectrum, frequencies, ranges, noise and electrical distortion, repeaters. Hands on Cabling, ping. Bandwidth Definition, Bits, bytes, speeds, simplex, half/full duplex, a/symmetrical, aggregation, latency. Calculating bandwidth requirements. The Data Link layer Frames, classifications, standards, LAN/WAN layer 2 technologies (Point to point, virtual circuits). Ethernet What is Ethernet? 802.3, evolution from CSMA/CD, choosing cables, topologies, NICs, MAC addresses. Ethernet frame format. Hands on Analysing Ethernet frames. Ethernet switches Connecting multiple devices, switches work at layer 2, Switches vs. hubs, simultaneous conversations, full duplex, MAC address database, how switches work, switch benefits, loops, STP. Console ports. Hands on Switches and WireShark, configuring switches, broadcast storms, STP. VLANS What are VLANs, why have VLANs. Hands on The effect of VLANs on network traffic. Wireless LANs Type of wireless network. WiFi, 802.11b/g/n/ac, WiFi6, antennae, interference, 802.11 frame format, CSMA/CA, half duplex, Wireless Access Points, security. Hands on Building a WiFi network. WANS WAN architecture, WAN types, service providers, access equipment, DTE, DCE, core equipment, WANs and the 7 layer model, choosing a WAN. WAN access Point to point, multi access, Internet, phone lines, leased lines, xDSL, broadband architecture. DOCSIS, FTTH, PON, SD-WAN. Older technologies (if required): Modems, ISDN, 64k, E1, TDM. Packet switched networks Packet switching, virtual circuits, Hub & spoke, partial & full mesh, MPLS, MPLS and routers, Why MPLS? MPLS -TE, MPLS VPN, Internet VPN. Older technologies (if required). Service provider technologies Transport plane, SDH, SONET, WDM, CWDM, DWDM, DWDM architectures, OTN. TCP/IP Definition, protocols, services, internetworking, the Internet, intranets, IAB, RFCs, IP header, IP addressing, subnet masks, IPv6, TCP, UDP. Hands on IP address and subnet mask configuration. Routers What are routers? Routers vs switches, when to route and when to switch, default gateways, routing tables, static routes, routing protocols. Firewalls, how firewalls work. Hands on Router configuration, tracert. Applications Clients, servers, web, HTTP, Email, resource sharing, IM, VoIP, Video over IP, terminal emulation, ftp, ssh. Hands on telnet

Telecomms training course description A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development. What will you learn List and describe components of the PSTN. Explain how calls are made over the PSTN Compare analog and digital transmission methods. Describe the technologies within the transport plane. Recognise the benefits of extra features available in today's telephone networks. Telecomms training course details Who will benefit: Anyone new to the Telecommunications industry. Prerequisites: None. Duration 2 days Telecomms training course contents Telephone network architecture Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs. Making a call - some basics Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services. Analogue vs Digital Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods. PBXs PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables. Transmission methods Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave. Signalling Analogue signalling, loop start, earth calling, E&M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2. Transport planes PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM. Networks Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS. Other network access Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL. Other Services Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services. Mobile communications 3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE. VoIP overview What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.

Decision Making and Problem Solving: In-House Training We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan

Decision Making and Problem Solving (In-Person) We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Getting Started Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan

WiFi demystified training course description A concise overview aimed at less technical staff requiring an overview of WiFi networks. The course covers the technologies at a high level allowing delegates to discuss WiFi networks with others recognising the buzzwords used. The course will also allow the delegates to recognise the issues involved in planning and installing WiFi networks as well as securing them. What will you learn Recognise the different WiFi technologies available. Describe the architecture of WiFi networks including the role of Access Points. Recognise the distance limitations of WiFi networks. Describe the buzzwords used in WiFi. Recognise the security issues of WiFi networks. WiFi demystified training course details Who will benefit: Anyone working with WiFi networks. Prerequisites: None. Duration 1 day WiFi demystified training course contents Introduction When to use wireless, when to use wired, WiFi technologies: 802.11, 802.11a, 802.11b, 802.11g, 802.11n, WiFi speeds and distances, comparison to other wireless technologies, 802.15 (Bluetooth), 802.16 (WiMax). Simple WiFi networks Network cards, Antennae, Access Points, WiFi routers. Enterprise WiFi networks SSIDs, Multiple WiFi networks, Repeaters, Wireless bridges, Controller based access points, Wireless switches, Power Over Ethernet. RF site surveys Steps and techniques, tools, analysing the feasibility of WiFi, range, performance, roaming. Security How safe are WiFi networks? Encryption, Authentication, WEP WPA WPA2. 802.1x, EAP, RADIUS.

LAN training course description A concise overview course covering Local Area Networks with particular emphasis on the use of Ethernet and Wireless LANS. As well as explaining buzzwords we cover how the technology works at a simple level. After defining LANs the course moves onto Ethernet and switching also covering VLANs. WiFi is then covered, with coverage of 802.11 standards and frequencies along with integrating WiFi with Ethernet. The course then covers routers and their role in connecting networks and the course finishes with a comparison of Ethernet vs WiFi and when to use them. What will you learn Describe how Ethernet works (in simple terms) and when to use Ethernet. Explain the difference between a switch and a router. Describe how WiFi works (in simple terms). Describe the role of Access points. Evaluate wireless technologies and when to use them. List the speeds of various LAN technologies. LAN training course details Who will benefit: Sales staff, managers and other non technical staff. Prerequisites: None. Duration 1 day LAN training course contents LANS What is a LAN? LAN standards, LAN choices, choosing the media, copper, UTP, cat5e, fibre, RF, bandwidth speeds, link aggregation, Full/half duplex. Ethernet What is Ethernet? 802.3, parts of Ethernet, Ethernet evolution, MAC addresses, frames, broadcasts. Ethernet switches What are switches, switches versus hubs, how switches work, ways to configure switches, Loops, STP. VLANs What are VLANs? Why have VLANs, impact of VLANs, Tagging (aka trunking), 802.1Q Wireless LANS Type of wireless LAN, RF frequencies, 2.4GHz, 5GHz, others, interference, standards, 802.11 and variants, CSMA/CA. Wireless LANS NICs, Access points, integration with Ethernet, multiple access points, mesh networks, WiFi security. Interconnecting LANs Routers, connecting networks, interconnecting VLANs, IP addressing, Layer 3 switches. Summary WiFi vs Ethernet.

WANs training course description A concise overview course covering Wide Area Networks with particular emphasis on the WAN options available including the use of the Internet. What will you learn Choose and evaluate WAN technologies. Recognise the role of service providers. Describe the benefits of VPNs. Describe how the Internet can be used as a WAN. Describe the equipment needed to connect LANS to WANS. List the speeds of various WAN technologies. WANs training course details Who will benefit: Anyone, although the course is particularly aimed at non-technical personnel needing some knowledge of WANS. Prerequisites: Network fundamentals Duration 1 day WANs training course contents WANS WAN architecture, Common WAN terms, Core vs access, service providers, relationship with 7 layer model, WAN equipment, how to choose a WAN. Layer 1 Copper, phone lines, fibre, coaxial, satellite, wireless. Cabling to the building, CPE cabling, interfaces. Layer 2 Dial up vs. Dedicated vs. packet switched networks and when to use them. Packet switching vs. circuit switching. Point to point and point to multipoint. Dialup access technologies Modems, ISDN, BRI, PRI. Access with dedicated lines XDSL, leased lines. WAN services X.25, SMDS, Frame Relay, CIR, ATM, Internet, MANS, dark fibre and other services. Case study: Selecting WAN technologies. Service provider technologies MPLS, SDH, WDM, DWDM. Routers Network addressing, default gateways, routing tables, routing protocols. Internet architecture Service providers, ISPs, private peering, public peering, core WANs in the Internet. VPNs Private networks, public networks, What are VPNs?, benefits of VPNs, tunnelling, encryption, IPSec. Case study: Specifying WAN connectivity.

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