86 Courses in London

Proven to be effective and to improve the prospects of quiet, shy, self-conscious and introverted people. Would you love to Express Yourself and let the real you out? Want to play more in life – and have a whole lot more fun? Want to overcome your fear of performing in front of groups In this unique one-day self-confidence workshop you will be discovering the keys to an authentic confidence and how to exude the kind of magic and passion for life that enables you to look and feel good. The workshop provides a context to express yourself in a safe environment with other people who feel in the same boat as you, and are 100% committed in supporting you in making breakthroughs in the area of self-expression, confidence and overcoming your fears of performing/speaking in front of others. This helps to counteract the effects of having your confidence undermined in the past.

The guided imagery and visualisation techniques you will learn on this workshop are essential for helping people successfully overcome depression, addictions, anxiety and more…. Accredited CPD Certificate : 6 hours Length 1 day (9.30am - 4.00pm) Why take this course This new workshop delves deeper into this essential therapeutic skill’s power and flexibility – you will learn a variety of guided imagery techniques that are highly effective at helping people move on from problem behaviours, reframe life circumstances, lower emotional arousal, make therapeutic lifestyle changes, increase resilience and more. Building on the skills learnt on Guided Imagery and Visualisation for therapeutic change (‘Day 1’), this second workshop focuses specifically on the techniques that allow clients to move forward from depression, overcome anxiety and combat addiction. We also look at how to introduce helpful new understandings to clients in a way that overcomes resistance. Strong emotions focus and lock attention keeping people trapped or stuck – so this hands-on training also gives you the opportunity to further develop your therapeutic abilities to help people rehearse in their imagination any desired change to their behaviours and/or feelings, which dramatically increases the likelihood of those changes taking place in ‘real life’, and then being maintained in the future. Guided imagery, as taught on Day 1 is one of the most powerful psychotherapeutic tools available to us; Day 2 will allow you to develop your ability to use it flexibly and successfully in a range of different client presentations. These are essential skills to have in your therapeutic ‘toolkit’. * Please Note: counter-conditioning was previously taught on our pre-2023 Stopping Addictions workshop. Ros has a lovely delivery style that’s very inspiring and left me with so many ideas going forward...MARY FLYNN, GUIDED IMAGERY AND VISUALISATION FOR THERAPEUTIC CHANGE What will you learn How to use the brain’s powerful internal ‘reality generator’ to enable clients to make desired change in their lives Invaluable ways to enable a client to approach situations with confidence and overcome situational anxiety Powerful ways of using this skill to help a client take the ‘first steps’ out of depression An effective technique (counter-conditioning*) which increases likelihood of success when working with clients struggling with addiction Understanding of how to use guided imagery effectively when supporting a client with behaviour change of any kind The use of metaphor within guided imagery; how to craft powerful extended metaphors which take into account a client’s individual model of reality Training and practice in using these techniques Greater confidence in working flexibly with this technique so as to respect each individual client’s model of reality Powerful ways to introduce helpful ideas to a resistant client without breaking rapport Supervised practice in specific techniques for work with a range of presentations How to use healing trance states to reframe difficult life circumstances and build hope using the client’s own resources Specific techniques that can be used to manage pain, or work with anxiety or any other strong state of distress Increased understanding of trance states and their role in everyday life A scientifically-sound knowledge of why the various techniques and skills you will gain are so valuable A range of ways to help people improve their performance – sports, public speaking etc. The opportunity to experience for yourself specific new techniques within guided imagery and visualisation Dates and venues Good to know To attend this course you need to have plenty of experience in using guided imagery and visualisation for relaxing clients or to have completed our Guided Imagery and visualisation for therapeutic change (Day 1) course. (If you are taking the HG Diploma, you will need to attend both days, as both count towards Part 1 of the Human Givens Diploma.) The additional skills you will learn on this second day are introduced on the following courses as integral to effective treatment for the conditions they cover: Stopping Addictions: effective treatment and recovery How to Lift Depression Overcoming Self-harm Please note: The counter-conditioning technique was previously taught on our ‘Stopping Addictions’ workshop. This changed from January 2023. Course Programme The ‘Guided Imagery and Visualisation Additional Techniques’ course starts at 9.30am and runs until 4.00pm. From 8.30am Registration (Tea and coffee served until 9.25am) 9.30am Reality Generator: a powerful way of rehearsing new behaviours and feelings 11.00am Discussion over tea/coffee 11.30am Introducing new, more helpful patterns and overcoming resistance 1.00pm Lunch (included) 1.45pm Working with addiction and behaviour change 2.45pm Discussion over tea/coffee 3.00pm Working with addiction and behaviour change – continued 4.00pm Day ends Who is this course suitable for? Anyone who has already attended Guided Imagery and Visualisation for Therapeutic Change (Day 1) or who has experience in using guided imagery and visualisation to induce a relaxed state in their clients Anyone, with the above skills, who wants to help people effectively and for the long-term, particularly those working in mental and physical healthcare, or with addictions or self harm Psychotherapists, counsellors and mental health workers (who also have the above skills) who work with a wide range of conditions and would like to ensure long-term behaviour change Trained hypnotherapists looking to add these techniques to their existing skillset. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Breakthrough Plus - overcome trauma and self-esteem issues (2 weekends course) Fast, effective and proven to overcome difficult life experiencesthat have caused you to shut down or have undermined your confidence and self-esteem Overcome your fears, improve your career prospects, build confidence, and make personal breakthroughs. Recommended for introverts, quiet people, or those hampered by difficult life experiences If your lack of confidence is connected to bad experiences in the past that have caused you to shut down and to close down your options, then the Breakthrough Plus is probably the fastest most effective way of overcoming this.

If you're looking to move to the next level in your career in sales, then understanding how to maximise your sales results, using a consultative and structured approach, will be key to your success. In order to develop the competitive advantage that enables you to stand out from the crowd, it is important to understand the tools and techniques to take your selling to new heights and build the confidence to apply them in work-based scenarios. We have developed this programme to be practical, fun and interactive. Learners will gain a range of practical skills that they can take back and apply to the workplace straight away, that will have a positive impact on sales and customer satisfaction. This course will help participants: Develop a structured and client-focused approach to creating high quality sales opportunities and account growth Learn persuasion and influencing skills to better define needs and develop opportunities Understand how to have better sales conversations, presentations, and proposals - leading to higher order value and increased sales Develop advanced sales questioning skills and techniques; understand the importance of listening Understand how to add value at all stages; plus gaining competitive advantage Develop proven ways to overcome and reduce price pressure Know when to use options and upselling when presenting products and solutions Develop techniques and skills for improved negotiation and closing 1 Advanced Selling - How to Increase your sales results Review of pre-course data and questionnaire The AVC model of increasing your sales results Creating a sales growth plan to achieve higher sales targets Mapping the accounts and products for targeted growth 2 The Four Cs to structure a sales call Research before the meeting or call; setting objectives, planning and preparation How to gain instant rapport and taking control - including online meetings Qualifying and initial questioning skills Creating an agenda and first-meeting structure: Four Cs Planning and practice sessions 3 Building bigger and better sales opportunities How to use questions to 'build' more opportunities Learning and using high-impact and third-level questions Advanced sales questioning techniques: five questioning techniques Qualifying and gaining commitment to the next stage Planning and practice sessions - advanced questioning skills 4 Presentation and persuading skills best practice Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition by using options Professional and effective presentation skills Writing compelling sales proposals that improve your conversion rate Planning and practice session - presenting your solution 5 Overcoming concerns and client questions Proven techniques for answering client objections and concerns How to isolate, prioritise and answer objections, including price Overcoming delay and procrastination Planning and practice session - answering client concerns 6 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

Autodesk Maya Basic to Fundamentals Training. Ideal for beginners, learn to navigate Maya's interface, create models, apply textures, animate objects, and delve into advanced topics. Engage in interactive in-person or online sessions. Access recorded lessons for review and receive lifelong email support. Learn 3D modeling and animation - enroll today! Click here for more info: Website Duration: 10 hours of immersive learning. Method: Personalized 1-to-1 sessions and Choose your own day and time Monday to Saturday 9 am to 7 pm. Course Overview: I. Introduction to Maya (1 hour) Maya overview and applications Basic interface and navigation tools Project creation and management II. 3D Modeling Techniques (2 hours) Polygon modeling fundamentals Creating, editing, and refining objects Advanced techniques like extrusions and bevels III. Texturing and Materials (1 hour) Introduction to texturing concepts Material creation and application Texture mapping, UV unwrapping, and image importing IV. Lighting and Rendering (1.5 hours) Basic lighting techniques and composition setup Rendering images and animations effectively Output options and file formats V. Animation Skills (2.5 hours) Keyframe animation and animation curves Character rigging and animation Special effects: particles, fluids, explosions, and smoke VI. Intermediate Modeling Techniques (1 hour) NURBS modeling basics and advanced curves/surfaces manipulation Creating organic shapes with NURBS and sculpting tools VII. Conclusion and Next Steps (0.5 hours) Course review and recap Further learning resources and tips Q&A and feedback session Autodesk Maya Basic to Fundamentals Training Course Key Learning Areas: Advanced modeling techniques: Surfaces, Polygons, Subdiv Modeling, etc. Deformation methods: Twist, Lattice, Flare, Bend Shape manipulation: Lines, Pen tools, Revolve, Loft, Planer, Text in Maya Animation: Keyframes, Path animations, Timeline Texturing and Rendering: Diffuse, Reflections, Transparency, Shaders, Resolution settings Lighting and Camera: Basic & advanced lights, Shadows, Camera effects, Path animation Note: The course content and duration are adaptable to cater to learners' needs and proficiency levels.   Maya Interface Proficiency: Participants will develop a comprehensive understanding of Maya's interface, tools, and workflow, allowing them to navigate seamlessly and manage projects efficiently. 3D Modeling Skills: Students will be equipped with polygon modeling techniques to create both basic and complex 3D models with precision. They will master the art of shaping and refining objects, elevating their creativity in 3D design. Texturing and Materials Mastery: Learners will gain expertise in texturing, applying materials, and incorporating images to enhance the visual appeal of their 3D models. They will create captivating surfaces with colors, textures, and reflectivity. Lighting and Rendering Expertise: Participants will learn essential lighting techniques to illuminate their scenes effectively. They will set up cameras and produce high-quality still images and dynamic animations with Maya's powerful rendering capabilities. Animation Techniques: Students will explore the world of animation, utilizing keyframe techniques and animation curves to bring their creations to life. They will delve into character rigging, animating characters with sophistication and realism. Special Effects and Dynamics: Learners will unleash their creativity with mesmerizing particle systems, fluid simulations, and dynamic effects. They will craft captivating visuals, such as explosions and smoke, adding depth and excitement to their projects. Intermediate Modeling Techniques: Participants will refine their skills with NURBS modeling, mastering curve and surface manipulation. They will create intricate organic shapes, pushing the boundaries of their artistic expression. Creative Problem-Solving: Throughout the course, students will tackle real-world projects, facing challenges that foster creative problem-solving skills. They will gain confidence in overcoming obstacles in 3D modeling and animation. Maya Essentials Basic to Fundamental Training Program: Course Focus: Autodesk Maya Essentials, covering fundamental concepts and techniques. Duration: Flexible scheduling, tailored to individual learning pace. Method: Personalized 1-1 training, interactive sessions, hands-on projects. Curriculum Highlights: Introduction to Maya (1 hour): Interface overview, navigation, project management. 3D Modeling Techniques (2 hours): Polygon basics, object creation, advanced editing. Texturing and Materials (1 hour): Texture mapping, material application, UV unwrapping. Lighting and Rendering (1.5 hours): Lighting fundamentals, composition setup, effective rendering. Animation Skills (2.5 hours): Keyframe animation, character rigging, special effects. Intermediate Modeling (1 hour): NURBS modeling, organic shapes, sculpting tools. Conclusion and Next Steps (0.5 hours): Course review, learning resources, Q&A session. These resources will complement your training, providing additional support and insights as you explore the world of Autodesk Maya. Explore the World of 3D Animation: Master the intricacies of 3D computer graphics and animation using Autodesk Maya. Delve into modeling, texturing, animation, and rendering to bring your creative visions to life. Practical Learning Experience: Dive into hands-on projects refining your skills. Craft 3D models, apply textures, animate characters, and produce polished renders. Recognized Industry Expertise: Gain proficiency in Autodesk Maya, a leading software in entertainment, gaming, and animation. Enhance your employability with highly sought-after skills, opening doors to diverse career paths. Endless Applications: Uncover Maya's versatility in entertainment, architectural visualization, product design, and more. Tailor your expertise to align with your passions and career aspirations. Reinforcement through Recordings: Access comprehensive lesson recordings for thorough review. Revisit specific topics, reinforcing your grasp of Autodesk Maya at your own pace. Continuous Guidance: Receive lifetime email support for ongoing mentorship. Seek answers, clarifications, and expert advice, ensuring your continuous growth even after completing the course.

Enjoy the art of life drawing and yoga during this artistic relaxation class in London for beginners. If like us, you find yourself having to choose between being healthy or creative, then this workshop is the perfect option for you. You'll enjoy a combination of relaxation, stretching, and the opportunity to artistically express yourself all at the same time. Not only that, but it's also something fun and different to enjoy with friends and like-minded people. Life drawing and yoga go hand in hand as they are both therapeutic and tranquil. As you focus on the movements and techniques, that both life drawing and yoga provide, you leave your troubles behind. In this combined workshop you will: - Relax and stretch in a calm creative environment, whilst fellow guests observe the interesting shapes yoga can provide. - Draw from observation of a live yoga model (your fellow guests) using yoga shapes to help you. It's all about shorter drawings and overcoming the 'fear of the blank page'! - Feel refreshed, creative, and be able to take home a series of beautiful drawings. No yoga or creative skills are needed, our friendly hosts will guide you step-by-step through the experience with demonstrations and examples and adapt to suit your personal needs.  We will supply everything you need including a matt. But if you want to bring your own you can. Please wear comfortable clothes. How will it work?  For half the class you will be a yogi and for the other half of the class you will be an artist Everyone in the class will be modelling and drawing each other. On arrival you can decide whether you want to be the yogi or the artist first but either way you are going to experience both.  Yoga: We've designed simple yoga poses most people can achieve and are perfect for drawing. Yogi Annie will take you through a series of stretching exercises for 35mins. She will demonstrate each pose, give you plenty of rest between movements and adapt the pose to suit your needs.  Life drawing: You’ll be taken on a journey of drawing exercises with artist Klara. Whilst drawing the yogi models, for 35mins we will explore different tools such as pencil or charcoal and drawing techniques such as continuous line and blind drawing. These contemporary drawing exercises are perfect for beginners and accomplished artists we are here to support you with examples and demonstrations but you'll have creative freedom so you can be as abstract or as detailed as you like. At the end of the class, we will do some constructive rest and exhibit our drawings and you’ll leave relaxed and stretched and feel creative & healthy and display your drawing at home.  Supporting you on your journey: Artist Klara revived her love of interpreting the human form 5 years ago, through the respected Dulwich Art Group. Over the last year she has taken on her first couple of commissions, and enjoys being part of the lively Instagram artist community as @the.pomegranate.art Yogi Annie has been practicing yoga for 10yrs. She gained her training for Vinyasa Flow in 2018 and has since furthered her teaching skills with Yin Yoga and Yoga Nidra. Her own practice is with other teachers including Restorative & Iyengar which help with her teaching skills.

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

– a psychotherapy skills masterclass The language we use has a huge impact on others – on this practical, inspiring course you will learn how to combine solution-focused techniques and effective language skills to help relieve distress and improve outcomes, as quickly as possible… Accredited CPD Certificate : 12 hours Length 2 days (9:30am - 4:00pm) Excellent course! I’ve learnt so much and been inspired so much. Gareth has a wonderful style of delivery...MARY FLYNN This course is suitable for anyone working with adults, teens or children – the knowledge and skills you will gain have a wide range of applications in addition to therapy and counselling, including coaching, healthcare, teaching, motivation, overcoming resistance, emotional turmoil and much more. You will leave with a powerful toolkit of precisely-targeted and creative therapeutic language skills, as well as a range of effective brief therapy strategies. These can be easily tailored to any individual and used to successfully help people resolve a wide range of conditions and problems as quickly as possible. If you want to be more effective in what you do, these are core skills to have… Denise Winn previously taught this course, it is now delivered by Gareth Hughes Why take this course Language is key to everything we do – being aware of the power of language to help or do harm is essential when we’re trying to help people. Knowing how to use it well can make all the difference to a successful therapeutic outcome. Paying attention to the language we use is central to the human givens approach to therapy and counselling: our choice of words is crucial in building rapport with people, learning more about someone – their unique qualities and abilities – in listening and responding, in providing motivation and in collaborating to agree goals and strategies for the effective resolution of their problems. The careful use of language is essential for other areas of life too: at work, home, with family and friends – and this 2-day course is accessible to all. It can be taken as part of the Human Givens Diploma or as a stand-alone course. You will gain a solid foundation in the most effective brief solution-focused strategies and language skills that are essential if you want to be able to help people as quickly as possible. By distilling the essence of proven brief therapy approaches and working in tune with the givens of human nature, outcomes can be dramatically improved and suffering successfully reduced. You will also learn how any team of professional healthcare workers can safely incorporate brief therapy techniques into their work with patients suffering from depression, anxiety, panic attacks, PTSD, anger, OCD, eating disorders, addiction and relationship/marital/family problems, thereby improving outcomes and reducing suffering on an even wider scale. Good to know This course gives you essential skills that are used in the successful treatment of a wide range of conditions, such as anxiety disorders, depression, addictions, self-harm, OCD and the rewind technique for treating trauma and phobias. They are also fundamental skills to have when using guided imagery and visualisation. This course is an essential component of Part 1 of the HG Diploma. I feel very excited and energised. I can't wait to start using these techniques...OCCUPATIONAL THERAPIST What will you learn The essential skills needed for successful brief therapy New information about the APET™ model – why it is so important to construct therapy that is in tune with our how brains work (our emotional reactions come first) – this speeds up therapy and explains why purely cognitive and behavioural approaches can take so long An ability to get to the root of the matter quickly by establishing which innate needs are not being met and why (the essence of effective brief therapy) Quick rapport building skills How to use the RIGAAR™ structure to improve therapy outcomes Reflective listening and reflective reframing How to use therapeutic language skills directly and indirectly to initiate change Ways to use solution-focused questioning to create a framework for change How to identify and use your client’s own life resources An understanding of why the human givens approach dramatically increases the likelihood of therapy being brief, regardless of the presenting problem A range of psychological interventions to use with common psychiatric problems: anxiety, panic attacks, depression, intrusive thoughts, relationship difficulties and so on Promoting cooperation by developing realistic and achievable goals How to identify exceptions (when the problem doesn’t occur) and get the patient to take credit for them How to generate motivation for change in your patients Separating the patient’s core identity from their problem How to minimise or overcome resistance How not to be drawn in to a client’s negative self-view Great use of case histories to illustrate the skills covered How to use the psychological laws of positive expectancy and concentrated attention An understanding of why taking this collaborative human givens stance, reduces stress and pressure on you Plenty of opportunity to consolidate what you are learning by practising the skills yourself How is the course structured? Held over two consecutive days, this skills-based practical workshop combines a blend of talks, demonstrations and exercises. Each day starts at 9.30pm and finishes at 4.00pm, with 2 breaks for networking and refreshment and 45 minutes for lunch. Course notes, refreshments and lunch are included on both days. Who is this course suitable for? You and your patients will benefit enormously from you attending these two days. If you are a counsellor, psychotherapist, clinical psychologist, mental health nurse, GP, doctor, nurse, OT, physiotherapist, youth worker, social worker, health visitor, support worker or any other caring professional, and wish to be more effective in what you do, this course gives you the perfect opportunity to discover new, subtle but highly effective skills with plenty of time to practise to help you assimilate them into your own work. Many other professions – such as educational and business professionals – also find the skills and information covered highly applicable to and beneficial for their own work. It is also suitable for anyone who is thinking of a career in this field as these are core skills needed for successful brief, solution-focused psychotherapy. This course has been independently accredited by the internationally recognised CPD Standards Office for 12 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

This course is designed to enhance the speaking and conversational skills of adult learners in English. Through a combination of interactive activities, discussions, and real-life scenarios, participants will develop the confidence and fluency needed to engage in various social and professional situations. Emphasis will be placed on improving pronunciation, expanding vocabulary, and refining grammar structures to communicate effectively in English.  Course Duration: 10 weeks (20 sessions) Course Objectives: By the end of this course, participants will: 1. Improve their overall speaking fluency and accuracy in English. 2. Enhance their listening skills to understand and respond appropriately in conversations. 3. Expand their vocabulary and idiomatic expressions for effective communication. 4. Develop confidence in speaking English in social and professional settings. 5. Gain a deeper understanding of cultural nuances and non-verbal communication in English-speaking countries. Course Outline: Week 1: Introduction to Conversational English - Icebreaker activities to get to know each other - Assessing participants' current speaking level - Setting personal goals for the course Week 2: Pronunciation and Intonation - Identifying common pronunciation challenges - Practicing correct stress and intonation patterns - Role-playing exercises for clear communication Week 3: Everyday Conversations - Engaging in small talk and greetings - Discussing personal interests and hobbies - Describing daily routines and activities Week 4: Travel and Tourism - Asking for directions and recommendations - Role-playing scenarios at airports, hotels, and tourist attractions - Vocabulary related to travel and cultural experiences Week 5: Socialising and Networking - Discussing personal and professional backgrounds - Participating in group discussions and debates - Practicing active listening and turn-taking in conversations Week 6: Business Communication - Presenting ideas and opinions in a professional setting - Negotiating and persuading effectively - Writing and delivering effective elevator pitches Week 7: Job Interviews and Resume Building - Preparing for job interviews in English - Practicing common interview questions and answers - Crafting a compelling resume and cover letter Week 8: Public Speaking and Presentation Skills - Overcoming public speaking anxiety - Structuring and delivering engaging presentations - Using visual aids and body language effectively Week 9: Cultural Awareness and Non-verbal Communication - Understanding cultural differences in communication - Interpreting body language and gestures - Role-playing cross-cultural scenarios Week 10: Real-life Simulations - Applying all learned skills in real-life scenarios - Group discussions and feedback sessions - Reviewing progress and setting future language goals Note: This syllabus is a guideline and can be customised based on the specific needs and preferences of the participants. You can opt in and out of different modules. 

Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback