2284 Courses in London

Join our comprehensive face-to-face training course on Obstructive Lung Diseases designed for Registered Nurses (RNs) and Healthcare Assistants (HCAs). Enhance your skills in managing asthma, COPD, bronchitis, emphysema, bronchiectasis, and cystic fibrosis. Earn CPD-accredited certification from our Centre of Excellence. Enroll now! Are you a Registered Nurse (RN) or Healthcare Assistant (HCA) looking to deepen your knowledge of obstructive lung diseases? Our comprehensive face-to-face training course covers everything you need to know about asthma, COPD, bronchitis, emphysema, bronchiectasis, and cystic fibrosis. 🔹 Key Features: Engaging lectures and hands-on workshops Practical skills for effective patient care CPD-accredited certification from our Centre of Excellence Ideal for both new learners and as a refresher course 🔹 Why Enroll? Gain valuable insights into the pathophysiology, diagnosis, and management of obstructive lung diseases Learn from experienced professionals Improve your patient care techniques 🔹 Enroll Now! Visit our website for more details and to book your spot Don't miss out on this opportunity to enhance your professional skills!

This comprehensive course combines teaching of essential phlebotomy theory online and classroom teaching of practical blood-taking skills. This comprehensive 2-day introductory course combines class-based teaching of essential theory in phlebotomy and practical blood-taking skills using simulated limbs. Our expert trainers will lead interactive presentations covering the requisite technical and scientific knowledge for practicing phlebotomy, after which you will spend a day developing your practical blood-drawing skills on simulated limbs. On completing this course, you will receive the UK-accredited Level 3 Certificate and be ready to progress to our Live Bloods Clinic Sessions (Part 2). Entry Requirements None, though all teaching is delivered in English. This course is suitable for: Individuals of any age, background, and level of qualifications seeking to train as phlebotomists Experienced healthcare or medical professionals seeking certification in phlebotomy Those looking for a solid point of entry into the healthcare sector Suitable for Any Background Our carefully designed training pathway provides all the tools you need to become a competent phlebotomist – whatever your age, background or previous experience! Nationally Accredited Level 3 Qualification Complete our online + classroom course and receive a Level 3 Certificate in Introduction to Phlebotomy (FP139) from the national awarding body, OCN Credit4Learning.

This is the first module of a series designed to provide thorough, professional training in leatherworking and accessory making. Each module has been carefully designed to equip individuals with key skills for starting a career in this sector, broadening their industry knowledge, or embarking on their own journey with solid foundational skills. During the lesson, you will learn how to proficiently handle a variety of essential hand tools and how to distinguish leather types and understand their suitability for specific projects and techniques. You will gain insights into the technical aspects of leatherworking, including preparation, marking, cutting, gluing, reinforcing, skiving, debossing, and more. You will receive valuable handouts, curated lists of leather and tool suppliers for ongoing reference, and create personalised samples for your own reference. Summary of topics covered in the class: – Leather types, tanning, finishings, and best uses – Leather preparation, pattern placement and leather marking – Leather cutting, beveling and creasing – Leather gluing and reinforcing – Leather skiving – Tool sharpening By the end of the tuition, you will have: – Worked with a variety of tools and various leathers, creating a catalogue of samples to take home – Gained a comprehensive understanding of leather types and the ability to select the correct material for your project – Developed confidence in utilising a wide range of specific tools for leather preparation, marking, finishing, cutting and more – Acquired an understanding of working with diverse leather types and thicknesses, with the ability to source and select appropriate tools for the specific material you intend to use – Obtained a thorough understanding of the differences and best uses of reinforcements, stiffeners, and stabilisers Included in the course: You will receive useful paper handouts containing: – A list of tools and materials used during the lesson(s), with descriptions and usage instructions – A list of recommended suppliers for leather and fittings, both in London and online – A glossary of leather types and characteristics You will also be provided with catalogued material swatches, including: – Main leather types – Reinforcements, stiffeners, and stabilisers Find all modules here: https://the-london-leather-workshop.cademy.co.uk/

The “ISO 42001:2023 Lead Auditor Course” integrates the principles of ISO 42001:2023, the International Standard for Artificial Intelligence Management, with the methodologies outlined in ISO 19011:2018, the Guidelines for Auditing Management Systems. The course equips participants with the skills and knowledge required to lead Artificial Intelligence audits effectively, ensuring compliance with ISO 42001:2023, and applies the principles of ISO 17011:2017 for conformity assessment bodies.

e-ALS ALS recertification

Join us for an afternoon in our studio to explore the joys of resin art seascapes.

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Pivot tables are really very easy to create, but very powerful. By using Excel pivot tables, one can get very interesting and valuable business intelligence from your data in very little time. This short session aims to give you the techniques to use this valuable Excel tool creatively. It is enough time to learn a lot about Excel Pivot Tables, but there is very little time for other questions.

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.

This fashion design 2-DAY course for beginners and intermediates is a group class aimed to support aspiring designers or designers in need of guidance in the realisation of a viable and realistic collection of bags and/or accessories.This course enables you to understand essential skills required to become a fashion bag designer ans well as guiding you through the steps necessary for designing, developing, prototyping and manufacturing your collection.   WHY THIS IS NOT THE USUAL ‘ACCESSORY DESIGN’ COURSEThis course is designed by a team of designers, prototype makers and handbag manufacturers.It is both a theoretical and practical course which will teach you what the industry requires from designers in order to be able to understand and correctly translate their ideas into finished products.This course is focused on giving you an overview on the complexity and extensiveness of the process that designing a collection of handbags requires.The course will assist you in understanding the prerequisites before and during the design of your styles. This knowledge will enable you to circumvent a lengthy, costly, and occasionally frustrating process when it comes time to prototype and manufacture your collection.   WHY WE CREATED A FASHION DESIGN COURSEAfter years of experience in designing and developing collections for our customers, we realised that there was a substantial lack of clear information available about what designing a collection of handbags and fashion accessories truly requires and how it is achieved.We created this course with the aim of helping the new generation of designers, as well as designers which are still struggling, in developing their ideas and empower them to clearly and correctly communicate them to whoever is going to prototype their collection.We essentially have created this tuition based on the needs and problems of our customers, hoping to promote and facilitate creatives in the realisation of their projects.   WHO IS THIS COURSE FOR?This course is designed for aspiring designers and professionals seeking expert advice from the industry. It caters to those in need of guidance to optimise their design process or understand the nuances of working as a fashion accessory designer.No previous experience is required.   WHAT WILL BE TAUGHT?The designing classes cover various topics, including: - Preliminary considerations before designingUnderstanding the concept and use of a moodboard - Overview of researching crucial aspects like target audience, market placement, pricing strategy, etc - Overview on leather and hardware and their impact on costImportance of construction and finishing optionsAnatomy of a handbag, including lining and reinforcements - Understanding how to structure a collection with a collection planPlanning a balanced collection of fashion accessories - Differences and purposes of illustrations vs technical drawingsSketching techniques, including drawing in perspective and technical drawings - Product development for a specific design - Understanding what technical information the prototype maker requires - Overview of the prototyping processOverview of manufacturing options and processes for your collection HOW WILL THE ABOVE BE TAUGHT:The class will take place in person at our London studio and the lesson will alternate between theoretical lessons and practical exercises.   INCLUDED IN THE COURSE:You will also receive access to a collection of handouts providing relevant information, useful resources and support in continuing your designing process independently.The handouts will contain: – A glossary containing essential key words related to the topic of the lesson – An illustrated glossary containing information about type of bags and bags’ features – An illustrated guide on common hardware used in bags and accessories – Documents about leather types, finishings, tanning processes – Information about perspective and guides to be used as reference to develop your drawings – A list of recommended suppliers for both leather and fittings (physically in London and online) – A glossary containing information about leather types and characteristics WHAT ARE THE ENTRY REQUIREMENTS? You should be able to use measurements and understand verbal and written English instructions.   ARE THERE ANY OTHER COSTS? IS THERE ANYTHING I NEED TO BRING?Materials to exercise with are included.Feel free to bring a notepad, if you would like to take some notes, we will provide the rest. HOW LONG IS THIS TUITION?:This tuition will require up to 14 hours to complete.We aim to provide customised and high-quality tuition services and by only allowing max 6 students at a time, we are able to focus on each person needs and interests. As every student has a different level of ability and previous experience, this course might lead some students to complete the core aspects of the lesson in a shorter time frame than others. Students who complete the course early will be welcome to stay and use the studio facilities to exercise on the topics of the lesson.