914 Courses in London

When staff are new to sales it can seem daunting, especially when they have targets to meet. If the staff you need to promote your products and services get it wrong then it can knock their confidence and negatively impact how your customers see you as an organisation. This programme provides staff with the basic skills they need to sell. This course will help participants: Profile customers Research and identify potential new customers Use the consultative sales process Build effective rapport with customers Identify customer needs through effective questioning and listening Position products and services effectively Close the sale or gain commitment to further action Manage their customer portfolio to maximise sales 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Knowing your customers Who are your customers, and what do they want from you? What are your strengths, compared to your competitors? Who are your new potential customers? How do you communicate with new customers? What do you need to know about your customers before you start to sell? Making the initial approach Planning your pipeline - keeping the customers coming 3 The four-step sales process Overview of the consultative sales process Key benefits of using the consultative sales process Focusing on behaviours not targets The behaviours of a good salesperson Common pitfalls and mistakes Personal strengths and weaknesses 4 Building rapport First impressions - Mehrabian theory of communication Short cuts to building rapport Looking out for clues as to how the customer is thinking Looping back to keep the conversation flowing Acknowledging past communication Dealing with emotions such as anger Setting the agenda to keep control Getting past gatekeepers 5 Questioning and listening How to ask open questions to uncover information Left brain questions When closed question can be useful What stops us listening? The four levels of listening How to develop your listening skills 6 Presenting products and services to customers When to present Using benefits not features Making it personal Using reciprocity The tendency towards the middle Using consistency 7 Gaining commitment Testing the water Dealing with objections using ACLEO Asking for the business Getting referrals Ending with a personalised close Following-up 8 Managing your customer pipeline Spotting opportunities for cross-sales Managing your portfolio Maximising sales proactively Review meetings Customer satisfaction measures and surveys Mystery shopping 9 Putting it all together Skills practice Personal learning summary and action plans

Intelligent Yoga Teacher Training (IYTT) is unique amongst teacher training courses. We offer an incisive, thoughtful and intelligent approach to yoga teacher training, driven by the most current scientific developments in anatomy and movement research. Delivered by an elite group of senior yoga teachers at the top of their field, IYTT offers a spacious, immersive modular structure which provides time and space for profound learning, integration and growth. Each of the teaching team draws on decades of practical experience of yoga, including particularly the work of Vanda Scaravelli and somatic, embodied practices.

This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. Course Overview This Level 1 qualification introduces the role of a bookkeeper and the underpinning knowledge to identify and carry out simple different bookkeeping activities, such as income and expenditure, profit and loss, and assets and liabilities. It also offers an introduction into the role, and the benefits and risks associated with bookkeeping software. The jobs it can lead to: • Cashier • Clerical assistant • Trainee bookkeeping assistant Entry requirements: If you have no prior accounting knowledge or bookkeeping knowledge, this entry-level bookkeeping qualification will give you an understanding of manual, single-entry bookkeeping basics. For the best chance of success we recommend that students begin their studies with a good standard of English and maths. It provides a solid grounding for students before moving on to the Level 2. Course Content: Bookkeeping fundamentals: This unit introduces students to the role of a bookkeeper and simple bookkeeping techniques, while providing an understanding on why it’s important to keep accurate and up to date financial information in business. Students will learn how to identify a range of bookkeeping transactions including income, expenses, and profit and loss, as well as gaining an understanding of the benefits and risks associated with bookkeeping software and the importance of ethical behaviour. Learning outcomes: • Understand the role of the bookkeeper. • Understand financial transactions. • Process customer and supplier transactions. • Process receipts and payments. • Understand the benefits and risks of using accounting software to complete bookkeeping tasks. DURATION 110 Hours WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

A workshop for independent schools that are inspected by Ofsted. Providing a proven strategy for ensuring compliance with the independent school standards.

Advanced Adobe InDesign Training Program Learn InDesign with a course at Real Animation Works. Choose from Weekend, Weekday or Evening Courses and learn from expert tutors. Benefit from professional InDesign training conducted by Adobe Certified Instructors with extensive graphic design expertise. Check our Website Duration: 10 hours. Approach: 1-on-1 and personalized attention. Schedule: 1-on-1 sessions, available Monday to Saturday from 9 am to 7 pm.   Course Title: Comprehensive Adobe InDesign Training Duration: 10 Hours Session 1: Introduction to Adobe InDesign (1 hour) Overview of InDesign interface and tools Document setup: page size, margins, and columns Basic text formatting and paragraph styles Introduction to working with images and graphics Session 2: Advanced Text Formatting and Styles (1 hour) In-depth exploration of character and paragraph styles Advanced text composition techniques Managing text flow with threaded frames Incorporating special characters for typographic control Session 3: Mastering Images and Graphics (1 hour) Advanced image manipulation: resizing, cropping, and effects Text wrap options and integrating text with images Creating image frames and working with transparency Interactive elements: buttons and hyperlinks Session 4: Layout Design Techniques (1.5 hours) Grids and guides: precise alignment and spacing Working with layers for efficient design management Advanced object arrangement and distribution Utilizing master pages for consistent layout elements Session 5: Advanced Document Features (1.5 hours) Tables and data merge: organizing and automating data Interactive PDFs: forms, multimedia, and navigation Advanced print preparation: color management and preflighting Exporting for various digital and print outputs Session 6: Advanced Special Effects (1 hour) Creating drop shadows, gradients, and blending modes Working with typography on a path Advanced text and image effects Integrating Adobe Illustrator and Photoshop files Session 7: Project-Based Learning (1 hour) Participants work on a comprehensive project applying learned skills Instructor-guided project review and feedback Session 8: Tips, Tricks, and Time-Saving Techniques (1 hour) Productivity hacks and shortcuts Troubleshooting common issues and errors Best practices for efficient workflow and collaboration Session 9: Portfolio Building and Career Guidance (0.5 hour) Creating a professional portfolio showcasing InDesign projects Career advice and industry insights from the instructor Session 10: Q&A, Certification, and Course Completion (0.5 hour) Addressing participant questions and concerns Certificate of Completion distribution and course review Celebrating the completion of the Adobe InDesign training journey Upon completion of the Comprehensive Adobe InDesign Training course, participants will: Master Core Skills: Develop proficiency in essential InDesign tools, functions, and techniques for effective layout design. Advanced Text and Typography: Understand advanced text formatting, paragraph styles, and typographic controls for professional typography. Image Manipulation Expertise: Acquire skills in advanced image manipulation, text wrapping, transparency, and integration of multimedia elements. Advanced Layout Design: Learn precise layout techniques using grids, guides, layers, and master pages for consistency and visual appeal. Interactive Document Creation: Create interactive PDFs, forms, multimedia-rich content, and navigation elements for digital publications. Data Management and Automation: Master tables, data merge, and automation features for organized data presentation and streamlined workflow. Print and Export Proficiency: Understand color management, preflighting, and export settings for high-quality print and digital output. Special Effects and Integration: Apply advanced effects, gradients, blending modes, and integrate InDesign with Illustrator and Photoshop files seamlessly. Project-Based Expertise: Develop a comprehensive portfolio-worthy project, showcasing a range of InDesign skills and creativity. Efficient Workflow and Troubleshooting: Implement time-saving techniques, shortcuts, and troubleshoot common design challenges effectively. Career Readiness: Gain valuable insights into industry practices, portfolio building, and career guidance for pursuing opportunities in graphic design and desktop publishing. Versatile Learning Choices: Opt for either in-person sessions at our London center or engage in interactive online learning. Both options offer hands-on experience, detailed demonstrations, and ample chances for inquiries. Compatibility and Assistance: InDesign operates smoothly on Windows and Mac systems. Participants receive a comprehensive InDesign training manual for reference and an electronic certificate upon course completion. Additionally, enjoy lifelong email assistance from your InDesign instructor. Entry Requirements: No prior InDesign expertise is necessary. The training concentrates on InDesign 2023, relevant to recent software updates. Guarantees: We ensure exceptional value for your investment, guaranteeing your acquisition of essential skills and concepts during the training. Course Highlights: Master advanced typography techniques, including paragraph styles, character styles, and nested styles. Explore multi-page layout design, long document management, and advanced table formatting. Acquire skills to create and manipulate complex shapes, vector graphics, and custom illustrations. Learn efficient workflows for data merging, interactive documents, and digital/print output. Collaborate seamlessly with other Adobe Creative Cloud applications. Upon completion, receive a Certificate of Completion and access recorded lessons for self-paced learning. Expert Instruction: Learn from certified tutors and industry experts, gaining valuable insights, tips, and best practices for professional-level designs. Flexible Learning Options: Choose between in-person or live online sessions based on your schedule. Sessions are available Monday to Sunday, from 9 am to 8 pm, accommodating your convenience. Lifetime Support: Benefit from lifetime email support for continuous assistance. Our dedicated team is available to address your queries and challenges. Explore Adobe InDesign - Free Trial:  https://www.adobe.com/uk/products/indesign/free-trial-download.html

Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.

Employee Assistance Programme Training

Children's Tap & Jazz dance classes in Fulham, London for kids aged 7-11 years old. Tap & Jazz dance lessons with Dakoda's Dance Academy & Knightsbridge Dance.

PRINCE2® Foundation and Practitioner are process-based project management approaches that can be easily customised and scaled. PRINCE2® Foundation and Practitioner course aim to provide delegates with a comprehensive knowledge of project management methodologies. Course Overview PRINCE2 Foundation and Practitioner are process-based project management approaches that can be easily customised and scaled. PRINCE2® Foundation and Practitioner course aim to provide delegates with a comprehensive knowledge of project management methodologies. At the end of this PRINCE2® Foundation and Practitioner course, delegates will be able to delegate tolerances and report actual and forecast progress effectively. They will also be able to quickly prepare the risk management, change control, quality management, and communication management approaches. Attaining this PRINCE2® certification enables candidates to demonstrate and enhance their project management proficiency – contributing to elevated business acumen and career prospects. Concepts covered: • Project management • Levels of management • Authorise initiation • Tailoring the IP process • Project and stage plans • Analysing risks to a plan • Escalate issues and risks PRINCE2® Foundation Training: This introductory PRINCE2® certification will help candidates understand the fundamentals of the PRINCE2® project management methodology and develop an appreciation of the constituents that contribute to a project’s success – underpinned by the PRINCE2® principles, processes, and themes. The foundation element of the combined course lasts for 3 days. During the course, candidates will gain a basic understanding of how to work in part of a PRINCE2® team. PRINCE2® Practitioner Training: The PRINCE2® Practitioner element of the combined course forms the final part of the training where the candidate learns to apply their acquired knowledge. Candidates will be educated on how to apply the methodology to a set of scenarios and how to efficaciously lead a project. What’s Included in this PRINCE2® Course? The following is included in this PRINCE2® Course: • The PRINCE2® Foundation Examination • The PRINCE2® Practitioner Examination • Pre-course material • PRINCE2® Workbook • PDUs • Experienced PRINCE2® Instructor • Certificate • Refreshments • PRINCE2 Homework – Set by your PRINCE2 Instructor at the end of each day. Prerequisites for PRINCE2® Course: In this PRINCE2® Foundation and Practitioner course, there are no formal prerequisites. This PRINCE2® Course is designed for anyone who wants to gain in-depth knowledge about project management methodologies. This Course is more beneficial for: • Project Managers • Aspiring Project Managers • Team Leaders • Directors • Senior Responsible Owners PRINCE2® Foundation and Practitioner 6th Edition Training Course Outline: Module 1: Introduction to Projects and the PRINCE2® Methodology: • PRINCE2® “Project” Definition • Project Characteristics • Project Management • What is PRINCE2®? • Four Integrated Elements • What PRINCE2® Does Not Provide • What Makes a Project a PRINCE2® Project? Module 2: Project Manager Activities: • Customer/Supplier Environment • Projects in Context • Commercial Environment • Applying PRINCE2® • Delivery Approaches • Measuring Success • Organisational Capability • Seven Processes Module 3: Seven Themes: • Business Case • Organisation • Quality • Plans • Risk • Change • Progress Module 4: Seven Principles: • Continued Business Justification • Learn from Experience • Defined Roles and Responsibilities • Manage by Stages • Manage by Exception • Focus on Products • Tailor to Suit the Project Module 5: Organisation Theme: • Four Levels of Management • PRINCE2® Organisation Requirements • Project Management Team • Project Management Team Roles • Project Board • Project Assurance • Change Authority • Project Support • Communication Management Approach Module 6: Starting Up a Project (SU): • Process Overview • Feasibility Study and Mandate • Appoint the Executive and the Project Manager • Capture Previous Lessons • Design and Appoint the Project Management Team • Prepare the Outline Business Case • Project Product Description • Select the Project Approach and Assemble the Project Brief • Plan the Initiation Stage • Tailoring the SU Process Module 7: Directing a Project (DP): • Authorise Initiation • Authorise the Project • Authorise a Stage or Exception Plan • Authorise Project Closure • Give Ad Hoc Direction • Tailoring the DP Process • Theme Overview • Balance of Justification • Continued Business Justification • PRINCE2® Requirements • Contents of a Business Case • Business Case Development • Benefits Management Approach • Key Responsibilities Module 8: Initiating a Project (IP): • Agree to the Tailoring Requirements • Prepare the Risk Management Approach • Prepare the Change Control Approach • Prepare the Quality Management Approach • Prepare the Communication Management Approach • Set up the Project Controls • Create the Project Plan • Prepare the Benefits Management Approach • Assemble the Project Initiation Documentation • Tailoring the IP Process Module 9: Risk Theme: • Risk Definition • Effective Risk Management • PRINCE2® Risk Requirements • Risk Management Approach • Probability/Impact Grid • Risk Register • Risk Management Procedure • Identify Step • Risk Budget • Key Responsibilities Module 10: Quality Theme: • Quality Definitions • Quality Management • Quality Planning and Control • What is Quality Assurance? • PRINCE2® Quality Requirements • PRINCE2® Quality Documentation Requirements • Quality Management Approach • Quality Audit Trail • Project Product Description • Product Description • Quality Review Technique • Quality Review Roles/Responsibilities • Quality Review Meeting • Off-Specifications and Concessions • Review Follow-Up • Quality Review Benefits • Key Responsibilities • Communication Management Approach Module 11: Plans Theme: • Dealing with the Planning Horizon • PRINCE2® Planning Requirements • Documentation Requirements • Project and Stage Plans • Team Plans and Work Packages • Plans Relationship • What is in a Plan? • PRINCE2® Approach to Plans • Designing a Plan • Delivery Approaches • Defining and Analysing the Products • Product Breakdown Structures • Product Description • Product Flow Diagram • Identify the Activities and Dependencies • Preparing Estimates • Preparing a Schedule • Documenting the Plan • Analysing Risks to a Plan • Gantt Chart and Tailoring • Key Responsibilities Module 12: Progress Theme: • Progress Definition • PRINCE2® Requirements • Progress Control • Management by Exception • Delegating Tolerances and Reporting Actual and Forecast Progress • Types of Control • Management Products and Progress Control Module 13: Change Theme: • Issue Definition • PRINCE2® Approach to Change • PRINCE2® Change Documentation • Issue Register • Change Control Approach • Change Budget • Issue and Change Control Procedure • Issue Report • Exception Report Module 14: Controlling a Stage (CS): • Activity Breakdown • Authorise a Work Package • Work Package • Review Work Package Status • Receive Completed Work Packages • Review the Management Stage Status • Report Highlights • Highlight Report • Capture and Assess Issues and Risks • Escalate Issues and Risks • Take Corrective Action • Tailoring CS Module 15: Managing Product Delivery (MP): • Accept a Work Package • Execute a Work Package • Checkpoint Report • Deliver a Work Package • Tailoring MP Module 16: Managing a Stage Boundary (SB): • Plan the Next Management Stage • What is in a Plan? • Update the Project Plan • Update the Business Case • Report the Management Stage End • End-Stage Report • Produce an Exception Plan • Tailoring SB Module 17: Closing a Project (CP): • Prepare Planned Closure • Hand Over Products • Evaluate the Project • End Project Report • Recommend Project Closure • Tailoring CP Module 18: Considerations for Organisational Adoption: • Creating a PRINCE2® Based Project Management Method • Creating Tailoring Rules and Guidelines • Rating the Complexity of Projects • Embedding PRINCE2® • Tailoring • What Should Be Tailored? • Tailoring Constraints and Influences • Creating an Organisation’s Method DURATION 6 days WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion