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660 Courses in London

Person Centred Care

5.0(3)

By Magpie Training

The aim of this course is to provide the learner with an understanding of all aspects of this process including the effective planning, development, implementation and review of the care process and the effective management of issues to ensure that the care received is individualised and effectively meets the persons needs and requirements.

Person Centred Care
Delivered In-Person in Consett or UK WideFlexible Dates
£12

TASTER ACTING CLASS - Introduction to Accessing your Emotions

4.8(23)

By Beck Academy of Dramatic Art

Thinking of training with us long term? Drop in to taster acting class to get acquainted with our method and techniques.

TASTER ACTING CLASS - Introduction to Accessing your Emotions
Delivered In-PersonJoin Waitlist
£18

RSPH Level 2 Food Safety and Hygiene training Course

By Kitchen Tonic Training Company and Food Safety Consultants

Level 2 Food Safety and Hygiene in Catering Course

RSPH Level 2 Food Safety and Hygiene training Course
Delivered In-PersonFlexible Dates
£30

Credit control and debt recovery - practical issues (In-House)

By The In House Training Company

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Credit control and debt recovery - practical issues (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Microsoft Project Advanced Course

4.6(12)

By PCWorkshops

dvanced Course This MS Project Advanced course is an intensive, hands-on, one-day training course, concentrating on complex calendars, complex costs, multiple baselines, multiple projects and other advanced MS Project features. This is a one day course, one a one-to-one basis, attending to individual questions and issues. Group bookings could be requested

Microsoft Project Advanced Course
Delivered Online & In-PersonFlexible Dates
FREE

CHILD PROTECTION ADVANCED ONE DAY COURSE

By Child Protection Training Uk

Everyone shares responsibility for safeguarding and promoting the welfare of children and young people, irrespective of individual roles. This course is for those who have already completed a Level 1 course and need to gain an advanced knowledge of Child Protection, including working towards becoming a Designated Safeguarding Lead (DSL), manager or policy writer. This course is designed for individuals who work with children in either a paid or voluntary capacity. It relates to the issues surrounding safeguarding children by exploring the concepts of "child vulnerability", "child protection" and "significant harm"; coupled with the individual and organisational responsibilities of protecting children from abuse.

CHILD PROTECTION ADVANCED ONE DAY COURSE
Delivered In-Person in London or UK WideFlexible Dates
Price on Enquiry

Truth On The Roof: Poetry & Public speaking programme

By You Press

Truth on the Roof is a special project dedicated to conscious storytelling, offering young individuals the opportunity to express themselves and engage in discussions about various social issues through art forms like poetry, music, and spoken word.

Truth On The Roof: Poetry & Public speaking programme
Delivered In-PersonJoin Waitlist
FREE

Drug & Alcohol Awareness (Substance Misuse)

By Prima Cura Training

This course is developed for staff and volunteers to raise awareness of drug and alcohol misuse issues and are adequately informed and enabled to work effectively with individuals with dependencies.

Drug & Alcohol Awareness (Substance Misuse)
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Fall Prevention Awareness

By Prima Cura Training

Explore the key features of Falls Awareness including common causes of falls in care & work environment including risk assessing for slips, trips and falls and being aware issues arising from medications and illnesses that can increase risk of falls.

Fall Prevention Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Complaint and Conflict Resolution

By Prima Cura Training

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

Complaint and Conflict Resolution
Delivered In-PersonFlexible Dates
Price on Enquiry