1311 Courses in London

Project Stakeholder Relationship Skills This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.

Agile Release Plans: In-House Training While many Agile frameworks provide guidance on a focus on value and iterative development, many do not explain how that value is delivered to the customer. Release Plans have become an accepted and common practice to bridge the gap between the Product Vision and the Product Backlog (Agile requirements). In this course, you will be provided with an introduction to Agile and to Scrum, the most utilized Agile framework. You will also learn how the Vision, Roadmap, and Charter help to establish the Release Plan. The goal of this course is to equip you with the necessary knowledge, skills, and techniques to build Release Plans to ensure you deliver the most value to your customers. What you will Learn At the end of this program, you will be able to: Recall the Scrum framework elements (roles, events, and artifacts) Examine the benefits of Agile Develop a Product Vision and Roadmap Create an Agile Project Charter Prepare a Release Plan Write user stories to support a Product Backlog Foundation Concepts Introduction to Scrum Scrum Overview Agile Benefits Product Definition Business Goals Product Vision Product Roadmap Agile Project Charter Product Scope Project Risks Release Deadlines Sprint Durations Team Norms Release Planning Release Plan Process Select Stories and a Release Date Product Backlog User stories Building the product backlog Product Backlog Refinement Transitioning to the Scrum Team

Classroom/in-person IAM Diploma course in Central London UK. Get trained in Advanced Asset Management.

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This advanced one day training course is designed for practitioners looking to expand the services they provide to help clients who are experiencing hair loss. Course Entry Requirements: Students are eligible to join this course, provided one of the following applies: Be a medical professional registered to a medical body (NMC, GMC, GDC, GPhC, etc.) Have Level 3 NVQ in Beauty Therapy Have 6 months experience in SPMU, Microblading, Microneedling) and 6 months of Anatomy & Physiology Level 3 Have 12 months of experience in advanced beauty treatments (e.g SPMU, Microblading, Microneedling) Have existing certifications in injectable treatments Course Pre-Study/Practical & Length: 20 hours of pre-study E-learning and 1 practical day. Course Agenda Products & Product History Anatomy & physiology of scalp and hair Areas suitable for treatment Injectable techniques Consultation and suitability Complications & contraindications Aftercare Injection techniques Live demonstration Model sessions

Maximize the value of data assets in the oil and gas sector with EnergyEdge's assessment-based training course on Python programming and analytics.

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

BGP training course description A detailed study of BGP, from the basics of how it works through to advanced issues such as route reflectors, policy, filtering, route selection and routing registries. The course culminates with a study of an industrial strength BGP template illustrating important issues such as bogon filtering. Practical hands on with routers follow the major sessions to reinforce the theory. A multiple choice exam, leading to the LAIT III certification, is available after the course. The exam consists of 60 questions and lasts 2 hours. What will you learn Connect enterprises to the Internet, and ISPs to each other. Describe how BGP works. List, describe and configure the main BGP attributes. Implement and troubleshoot BGP. Work with route aggregation and calculate CIDR prefixes in seconds. Influence traffic paths with BGP. BGP training course details Who will benefit: Anyone who will be working with BGP. Prerequisites: TCP/IP Foundation for engineers Definitive IP routing for engineers. Duration 5 days BGP training course contents Basic BGP IGPs, EGPs, What's BGP? BGP RIB, in/out process, tables peers, adding routes. Hands on Simple configuration and troubleshooting. The Internet and peering ASs, AS numbers, Internet structure, ISP types, ISP network design, IXs, peering vs. transit, public/ private peering, bi/multi-lateral peering. Hands on AS information gathering. How BGP works Incremental updates, Path vector protocols, BGP protocol stack, the BGP header, message types, NLRI, withdrawn routes, route refresh, route dampening. Hands on More troubleshooting, packet analysis. MBGP and IPv6 Multiprotocol routing, AFI, SAFI, MBGP and multicasts, IPv6, MPLS VPNs. Hands on IPv6 BGPv4 aggregation CIDR, benefits, techniques, shortcuts, configuring BGP aggregation, leaking routes. Hands on Reducing routing table size. BGP path selection BGP attributes, attribute types, route selection order, Local preference, AS prepend, MEDs. Hands on Influencing traffic with BGP. BGP routing policies What is policy? Examples, route filtering, AS filtering, REs, applying preference selectively, peer groups. Hands on Sophisticated policies. RIPE and routing registries RIRs, Allocations, assignments, PI vs. PA. Objects, RPSL, routing registry, Hands on The RIPE database. Automating BGP configuration Automation tools, whois, IRRToolSet, Bogon lists, tracking bogon lists, HTTP, Peering, routing registries, DNS. Communities What is a community? Community names, communities for: peer types and geography. RFC 1998, default communities. Hands on Setting local preference on other routers. Route servers What are route servers? LINX route servers, route server policy control, What are route collectors, Looking glasses. Hands on Setting up and working with a route server. Peer relationships IBGP, EBGP, next hop self, advertising routes into/out of BGP, synchronisation. Hands on IBGP, troubleshooting a large BGP network. Route reflectors and confederations Full mesh IBGP, Route reflectors, RR configuration and design, confederations, migration issues. Hands on RR configuration. BGP architectures Stub vs. transit AS, when to use BGP, multihoming strategies and issues, default routes. Multihop EBGP, load balancing. Hands on Multihoming. BGP security RFC 7454, security steps, BGP TTL security, filters, RPKI, ROAs, rsync, rrdp, validators. A secure BGP template. Hands on RPKI prefix validation.