111 Courses in London

Network design training course description This course provides you with the knowledge needed to perform the design of a network infrastructure that supports desired network solutions to achieve effective performance, scalability, and availability. We recognise that the role of design does not normally require hands on skills but hands on sessions are used to reinforce the theory not to teach configuration or troubleshooting. What will you learn Create HA enterprise network designs. Develop optimum Layer 3 designs. Design effective modern WAN and data center networks. Develop effective migration approaches to IPv6. Create effective network security designs. Network design training course details Who will benefit: Anyone involved with network design. Prerequisites: TCP/IP Foundation for engineers Duration 5 days Network design training course contents Part I Reliable, resilient enterprise L2/3 network designOptimal Enterprise Campus Design:Enterprise campus design principles, hierarchy, modularity, flexibility, resiliency.EIGRP design:EIGRP Design, Should you use EIGRP?OSPF design: OSPF scalability designs, OSPF area design, OSPF Full-Mesh Design, OSPF Hub-and-Spoke Design, OSPF convergence design and optimization techniques. IS-IS Design:The protocol, IS-IS hierarchical architecture, IS-IS vs OSPF, IS-IS Deep Dive, IS-IS Design Considerations. BGP design:BGP overview, Designing Scalable iBGP Networks, BGP Route Reflector Design, Enhancing the Design of BGP Policies with BGP Communities, Case Study: Designing Enterprise wide BGP Policies Using BGP Communities, BGP Load-Sharing Design.Part II Enterprise IPv6 Design ConsiderationsIPv6 Design Considerations in the Enterprise: IPv6 Deployment and Design Considerations, Considerations for Migration to IPv6 Design, IPv6 Transition Mechanisms, Final Thoughts on IPv6 Transition Mechanisms. Challenges of the Transition to IPv6: IPv6 Services, Link Layer Security Considerations. Part III Modern Enterprise Wide-Area Networks DesignService Provider-Managed VPNs:Choosing Your WAN Connection, Layer 3 MPLS VPNs, Case Study: MPLS VPN Routing Propagation, Layer 2 MPLS VPN Services. Enterprise-Managed WANs: Enterprise-Managed VPNs, GRE, Multipoint GRE, Point-to-Point and Multipoint GRE, IPsec, IPsec and dynamic VTI, DMVPN, Case Study: EIGRP DMVPN, DMVPN and Redundancy, Case Study: MPLS/VPN over GRE/DMVPN, SSL VPN. Enterprise WAN Resiliency Design: WAN Remote-Site Overview, MPLS L3 WAN Design Models, Common L2 WAN Design Models, Common VPN WAN Design Models, 3G/4G VPN Design Models, Remote Site Using Local Internet, Remote-Site LAN, Case Study: Redundancy and Connectivity, NGWAN, SDWAN, and IWAN Solution Overview, IWAN Design Overview, Enterprise WAN and Access Management. Part IV Enterprise Data Center DesignsMultitier Data Center Designs: Case Study: Small Data Centers (Connecting Servers to an Enterprise LAN), Case Study: Two-Tier Data Center Network Architecture, Case Study: Three-Tier Data Center Network Architecture.Trends and Techniques to Design Modern Data Centers: The Need for a New Network Architecture, Limitations of Current Networking Technology, Modern Data Center Design Techniques and Architectures, Multitenant Data Center. SDN:SDN characteristics, How SDN addresses current Networking Limitations, SDN Architecture Components, SDN Network Virtualization overlays. Data Center Connections:Data Center Traffic Flows, The Need for DCI, IP Address Mobility, Case Study: Dark Fiber DCI, Pseudowire DCI. Part V Design QoS for Optimized User ExperienceQoS Overview:QoS Overview, IntServ versus DiffServ, Classification and Marking, Policers and Shapers, Policing Tools: Single-Rate Three-Color Marker, Policing Tools: TwoRate Three-Color Marker, Queuing Tools, Dropping Tools. QoS design principles and best practices: QoS overview, classification and marking design principles, policing and remarking design principles, queuing design principles, dropping design principles, Per-Hop behavior queue design principles, RFC 4594 QoS Recommendation, QoS Strategy Models. Campus QoS, WAN QoS, Data Center QoS.MPLS VPN QoS Design: The Need for QoS in MPLS VPN, Layer 2 Private WAN QoS Administration, Fully Meshed MPLS VPN QoS Administration, MPLS DiffServ Tunneling Modes, Sample MPLS VPN QoS Roles. IPsec VPN QoS Design: The Need for QoS in IPsec VPN, VPN Use Cases and Their QoS Models, IPsec Refresher, Encryption and Classification: Order of Operations, MTU Considerations, DMVPN QoS Considerations. Part VI IP Multicast DesignEnterprise IP Multicast Design: How Does IP Multicast Work? Multicast Protocols, Multicast Forwarding and RPF Check, Multicast Protocol Basics, PIM-SM Overview, Multicast Routing Table, Basic SSM Concepts, Bidirectional PIM. RP discovery, Anycast RP Features, MSDP. Part VII Designing Optimum Enterprise Network SecurityDesigning Security Services and Infrastructure Protection Network Security Zoning, Designing Infrastructure Protection.Designing firewall & IPS solutions: Firewall architectures, virtualized firewalls. Case Study: Application Tier separation, Case Study: Firewalls in a Data Center, Case Study: Firewall High Availability, IPS Architectures, Case Study: Secure Campus Edge Design (Internet and Extranet Connectivity). IP Multicast Security: Multicast Security Challenges, Multicast Network Security Considerations. Designing Network Access Control Solutions:IEEE 802.1X, EAP, 802.1X supplicants, 802.1X phased deployment, Case Study: Authorization Options. Part VIII Design scenariosDesign Case Studies: 1: Enterprise Connectivity, 2: Enterprise BGP with Internet Connectivity, 3: IPv6, 4: Data Center Connectivity, 5: Resilient Enterprise WAN, 6: Secure Enterprise Network, 7: QoS in the Enterprise Network.

ISDN training course description A comprehensive look at ISDN, as used in voice and data environments. What will you learn Recognise the issues and impacts of using dial up networks. Describe ISDN. Describe ISDN signalling in voice and data environments. Configure a Cisco router to use ISDN. ISDN training course details Who will benefit: Anyone working with ISDN. Prerequisites: Intro to data communications & networking Duration 2 days ISDN training course contents Introduction Dialup connectivity vs. leased lines vs. packet switched networks. ISDN offerings, services, benefits vs. modems. ISDN architectures Use of ISDN by routers, Dial up, top up, backup. Internet access, PCs and ISDN. BRI and PRI ISDN switches, B channels, D channel, ISDN functions and reference points, NT1, NT2, TE1, TE2, Terminal adapters, R,S,T,U interfaces, ISDN standards. PPP Encapsulation, PPP services, PAP and CHAP, Multilink PPP, BACP. ISDN and the seven layer model B channel layers versus D channel layers, the I standards, Q.921, Q.931. Configuration issues for ISDN E.164 addressing and IP addresses, ensuring only the correct traffic brings up the ISDN line. ISDN services Bearer services, teleservices, supplementary services, MSN, sub addressing, CLI…

Satellite comms training course description A theory based course providing a foundation in how satellite communication systems work and the terminology used in the field. What will you learn Describe the satellite communications architecture. Recognise where to use satellite communication systems. Explain how satellite communications systems work. Satellite comms training course details Who will benefit: Anyone working with satellite systems. Prerequisites: None. Duration 2 days Satellite comms training course contents Satellite systems architecture Suppliers, bearers, teleports, subscribers, components, how satellite communications works. Terminals Antenna, VSAT, circulators, filters, LNA, HPA, up/ down converters, modems. Satellites Satellite components, payloads, satellite types: GEO and non-GEO. Satellite transmission Satellite C and Ku bands, Modulation, AM, FM, PSK, QPSK, FDMA, CDMA. Satellite services Regulatory issues; DVB and video distribution via satellite; how reporters uplink news, Internet services over DVB; broadband services; multicast internet services via satellite; multimedia meshed networking using VSATs; military small terminal satcoms. Satellite engineering Link budgets, Spectrum analysis, Power meter

Call centre training course description A theory based course covering the major technologies found in call centres today. What will you learn ACD IVR CRM CTI Diallers Call centre training course details Who will benefit: Anyone needing to know about technologies used in call centres. Prerequisites: Telecommunications Introduction Introduction to data comms and networking Duration 2 days Call centre training course contents Overview What are call centres? What are contact centres, Inbound call centres, outbound call centres, blended call centres, Call centre architectures. Telephony and telecomms basics PSTN, switching, PBXs, call routing. Data basics OSI, IP, VoIP. Routing, queuing and matchmaking Principles, distribution, sequencing. ACDs PBX features, Users, call processing, agent features, supervisor features, ACD telephones, ACD calls vs PBX calls, agent positions, ACD groups, routing calls, skills based routing. IVR Types, architectures, choice and control, best practices, IVR input technologies, IVR output technologies, speech recognition, call routing, IVR sizing, web based self service. CRM Contact management, databases, integration, use in call centres, benefits and features. Call centre integration Media types, VoIP, unified messaging, VoiceXML. CTI Simple CTI, 1st and 3rd party integration, CTI benefits and applications in call centers. Diallers History, campaigns, campaign types, Call Progress Detectors, Preview and Predictive Dialling. Management tools Measuring, managing, optimising, recorders, forecasting call centre resources.

Frame Relay training course description A comprehensive look at Frame Relay, particularly with reference to a IP routed environment. Note this course is run as a workshop and therefore the contents are flexible. What will you learn Recognise the issues of using Frame Relay Describe Frame Relay. Configure a Cisco router to use Frame relay. Frame Relay training course details Who will benefit: Anyone working with Frame Relay. Prerequisites: Intro to data communications & networking Duration 1 day Frame Relay training course contents Introduction Packet switched networks, PVCs, SVCs. Topologies, Full mesh, partial mesh, Hub and spoke. Basics DLCI, CIR, LMI, the local loop. Configuring routers for Frame Relay Inverse ARP, static mappings, subinterfaces More Frame Relay Burst rates, FECN, BECN, the DE bit, Traffic shaping. Voice Over Frame Relay

Microsoft security training course description A hands on training course focusing on security in the Microsoft environment. The course progresses from patch management onto the use of Microsoft security tools. Then server, desktop and network security are studied in the Microsoft environment. What will you learn Use Microsoft security tools. Secure Microsoft servers. Secure Microsoft desktops. Secure Microsoft networks. Microsoft security training course details Who will benefit: Technical server support staff. Technical desktop support staff. Technical network staff. Technical security staff. Prerequisites: Supporting Windows server 2016 Networking Microsoft systems. Duration 3 days Microsoft security training course contents Introduction Security threats, Microsoft defaults, admin accounts, security patches, patch management, patch tools. Hands on: Studying Microsoft defaults, applying security patches. Microsoft security tools Microsoft updates, WSUS, Inventory tool, baseline security analyser, URLscan, EventCombMT, Cipher security tool, Port reporter, PortQry. Tools hackers use. Hands on: Using Microsoft security tools. Server security Checklists, core server security, AD, Member server security, Domain controller security, Specific roles. Hands on Hardening Microsoft servers, security templates. Active Directory Admin authority in AD, group policy, trust and authentication. Desktop security Checklists, core client security, anti virus software, anti spyware software, firewalls, securing clients with AD, securing clients with group policy, software restriction policies. Hands on Securing Microsoft desktops. Network security Checklist, IP security, VPNs, PKI, certificate authorities, RAS, RRAS, IAS. Hands on: VPN configuration, IAS configuration. Monitoring Auditing, authorisation and logons, tracking, system monitoring, detecting attacks. Hands on: Monitoring Microsoft systems. Summary Microsoft security response centre, security advisories.

Java training course description A comprehensive introduction of the Java language and environment. It is important to note that the course will assume that the delegates are already familiar with the C language as this enables more advanced features of the Java language to be covered in the course. The course will also give an overview of areas related to programming in Java. What will you learn Describe the Java architecture. Write Java applets and applications. Debug Java programs. Examine existing code and determine its function. Use multimedia extensions, the awt, multithreading, exceptions within Java Java training course details Who will benefit: Those wishing to program in Java. Prerequisites: Complete C programming Duration 5 days Java training course contents Review of UNIX fundamentals What is Java? What Java is, history of Java, reasons for success. The Java Virtual Machine, Bytecodes, getting up and running with Java, Java resources. Simple Java applications. C features in Java Java data structures, Java flow control, differences from C, arrays, strings and packages. OO features in Java Java classes and objects, inheritance, overloading, packages. Differences from C++. Java applets Applications vs. applets, HTML, the applet tag, applet methods, life cycle, testing and debugging. Multimedia applets Images, sounds, fonts, colours and animation. Java products The JDK in detail, other development environments. Javabeans and JDBC overviews. Abstract Window Toolkit JFC and Swing versus AWT. Event handling (JDK 1.1), GUIs, panels, buttons, lists, scrollbars, text areas, frames… Exception handling and multithreading Handling exceptions. Starting, pausing, stopping threads, producers, consumers, monitoring. More standard classes Java file I/O, Streams, The system class. The networking model, java.net classes. Security and Java Types of attack, the security manager, craplets, securing the network. Integrating legacy code with Java

Video conferencing over IP course description A current hot topic in recent years has been the provision of multimedia services over IP networks - triple play. This course investigates the characteristics of video transmission and then studies the impact on IP networks. What will you learn Describe the issues of video and data convergence. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate video technologies. Design data networks, which will support video.. Video conferencing over IP course details Who will benefit: Technical staff. Prerequisites: TCP/IP fundamentals Intro to data communications & networking Duration 3 days Video conferencing over IP course contents Review Traditional video, digital video, video formats, MPEG, brief review of IP, Uses of video: downloading, streaming, TV, CCTV, conferencing. Video over IP issues Delivery methods: FTTH, ADSL, VDSL, 3G and others. Bandwidth, delay, jitter, signalling. Digitising video, CODECS, packetising video, comparison of techniques. IP performance and QOS IP TOS field, queuing strategies; FIFO, WFQ, custom, priority, RED. Differentiated services, diffserv. Video over IP protocol stack RTP, RTCP, mixers and translators, RSVP. IPv6. Conferencing Traditional solutions, Video conferencing over IP, point to point, multipoint, architectures, bridges. IETF - Session Initiation Protocol Comparison with H.323, SIP proxy, proxy server, redirect server. SDP. Multicasting Multicasting compared to unicasting and broadcasting, when to use and when not to use multicasting. IGMP, DVMRP, PIM. Security Impact of firewalls and NAT, ISMA, DRM, DTCP.

Ethernet LANS training course description This course has been replaced as part of our continuous curriculum development. Please see our Definitive Ethernet switching course What will you learn Describe what Ethernet is and how it works. Install Ethernet networks Troubleshoot Ethernet networks Analyse Ethernet packets Design Ethernet networks Recognise the uses of Hubs, Bridges, switches and routers. Ethernet LANS training course details Who will benefit: Those wishing to find out more about how their LAN works. Prerequisites: Intro to Data comms & networking. Duration 3 days Ethernet LANS training course contents What is Ethernet? LANS, What is Ethernet?, history, standards, the OSI reference model, how Ethernet works, CSMA/CD. Ethernet Cabling UTP, cat 3,4,5, Cat 5e, Cat 6, Cat 7, fibre optic cable, MMF, SMF. Hands on Making a cable. 802.3 physical specifications Distance limitations, hubs and repeaters, 5-4-3-2-1 rule, 10BaseT, 10BaseF, 100BaseTX, 100BaseFX, 1000BaseSX, 1000BaseT, 10gbe. Hands on Working with hubs. Ethernet layer 2 Overview, NICS, device drivers, MAC addresses, broadcasts, multicasts, frame formats, Ether II, 802.3, 802.2, SNAP, compatibility, Ethernet type numbers, Ethernet multicast addresses, Ethernet vendor codes. Hands on Installing Ethernet components, analysing MAC headers. IP and Ethernet ARP Hands on Analysing ARP packets. Ethernet extensions Full/half duplex, auto negotiation, flow control methods, 802.3ad, 802.3af, 802.3ah. Hands on Configuration of full/half duplex. Ethernet speed enhancements Encoding, Carrier extension, packet bursting, jumbo frames. Prioritisation 802.1P, 802.1Q, TOS, WRR, QOS, VLANs. Hands on 802.1p testing Interconnecting LANS Broadcast domains, Collision domains, What are bridges, transparent bridging, What are switches? STP, VLANS, What are routers? Layer 3 switches, Connecting Ethernet to the WAN. Hands on STP, Analysing Ethernet frames in a routed architecture. Troubleshooting and maintaining Ethernet Utilisation, performance, TDR and other testers, bottlenecks, statistics, RMON. Hands on Monitoring performance, troubleshooting tools.

IS-IS training course description A hands on course on IS-IS link state routing protocol. The main focus of the course is the use of IS-IS in an IP only environment but can be tailored to concentrate on the use of IS-IS in CLNP networks. Hands on sessions use Cisco routers. What will you learn Configure and troubleshoot IS-IS. Explain how IS-IS works. Describe the use of Level 1 and Level 2. Design IS-IS networks. IS-IS training course details Who will benefit: Network administrators. Network operators. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IS-IS training course contents Introduction The history of IS-IS, OSI background, terminology, addressing, how OSI networking works, ES-IS, ISIS, IS types, basic OSI configuration, other configuration parameters. Running IS-IS in an IP environment Integrated routing, Dual IS-IS, OSI only IS-IS, IP only IS-IS, packet formats and the use of CLNP, Basic configuration. How IS-IS works in detail Link state theory, tuneable parameters, IS-IS metrics, hellos, CSNP intervals, retransmissions, TLVs, Sub TLVs, Designated routers and pseudo nodes, authentication. Level 1 and level 2 in detail Router types, circuit types, Hot potato routing, route leaking, Area partitioning. Multiple addresses Redistribution and summarisation Tagging and filtering