325 Courses in London

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Essential trauma awareness training on the causes, symptoms and best ways to treat PTSD Join our expert tutor live online to deepen your understanding of trauma and our responses to it – recovery is possible… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Excellent online trauma course! I've worked with complex trauma for over 5 years and there was still plenty for me to take away...KAT MARLOW, PSYCHOTHERAPIST Why do some people become traumatised and others not? What makes an event traumatic? Why are the symptoms of trauma so many and varied? What happens if someone freezes – or experiences a shutdown or dissociative response – during a traumatic event? Live Online Training – Join Ros Townsend on Tues 16th April 2024 to find out the answers to these questions, and many more… You’ll also have time to ask your own questions and benefit from the group discussions. Once you’ve booked you’ll receive emailed confirmation – you’ll get your Zoom link the day before the event. Limited numbers – book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. This inspiring and helpful online course with Ros Townsend, a highly experienced psychotherapist and trainer who specialises in treating trauma, will give you a thorough, clear understanding of how and why we can be impacted by traumatic events, what is happening in our brains, what causes post-traumatic stress (PTS) symptoms, why we respond in different ways (fight, flight, freeze or shutdown/dissociation), how to help someone who is suffering, when to seek professional help – and more. Why take this course Suffering from trauma, whether from a single incident or multiple events spread over the course of many years, can have a significantly detrimental impact on a person’s mental and physical health, and their quality of life. It can also greatly affect the lives of those around them. Since the Covid-19 Pandemic, more people than usual have experienced extremely stressful, distressing and/or frightening events, and many are finding that it has left them with symptoms of post-traumatic stress which can, in themselves, be very frightening. Recovery is possible – understanding is key Understanding what causes PTSD symptoms, how our brains and bodies react to distressing events and what makes us vulnerable to becoming traumatised, are all key to successful recovery. This knowledge creates a firm foundation on which to build successful coping strategies and clarifies what needs to happen to enable successful self-help and recovery. During the day you will also gain a clear understanding of how to spot the ‘early warning signs’ of trauma, before they go on to affect further areas of someone’s life, which red-flag signs indicate that it is time to seek professional help, and how trauma specialists are able to help people recover, from even the most difficult times, effectively – and lots more. Jam-packed full of essential information and important insights, real-life case studies and tips, this trauma course clarifies the different ways trauma can impact on people, leaving you better equipped to help support recovery and build resilience. It is an essential course for anyone who works with distressed people or who wishes to support someone they care for in their recovery from trauma, or for those simply wishing to better understand what they, or someone they care for, are experiencing. You will have plenty of time to ask questions throughout the day as the course is designed as a balance between structured learning, group discussion and activities (it is a live, expanded version of our shorter online course: Understanding Trauma). Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!GEMMA ROGERS, COUNSELLOR/COACH What you will learn A clear understanding of what trauma is – and the different survival responses we have evolved to help us deal with it What happens in our brains when we experience a traumatic event Why some people are affected by traumatic events, but not others What makes something ‘a trauma’ What symptoms may indicate that someone has been traumatised Why post-traumatic stress (PTS) occurs and the many different ways it can present The physical and psychological causes of post traumatic stress symptoms such as flash backs, hypervigilance, anger, poor sleep, poor memory, physical pain, difficulty thinking, digestive problems, low mood, apparent over-reaction to non-threatening situations Why PTS symptoms can develop years after a traumatic event The fight, flight and freeze response – its impact on our brain and body, and why it can be triggered inappropriately Why experiencing trauma in a passive survival state – such as freeze, shutdown or a dissociative state – can affect an individual particularly deeply How high emotional arousal impacts on our ability to think clearly Why our brains evolved this way Why some people experience trauma in a passive survival state such as freeze, shutdown or a dissociative state – and why we shouldn’t feel ashamed or guilty if we do The double whammy that comes with the ‘freeze’ response Why some sufferers experience ‘shutdown’ or dissociation as a result of trauma – and how this can lead to feelings of shame or guilt Why anger and other strong emotions can follow when someone comes out of a shutdown state during recovery from trauma How traumatic memories can stay ‘live’, keeping us on constant alert for danger ‘The straw that broke the camel’s back’: why one seemingly small event can tip someone into PTSD after years of exposure to other distressing events The importance of pattern-matching in understanding how our brains work Why post-traumatic stress triggers seemingly inappropriately extreme fear reactions The far-reaching impacts of unresolved trauma, including the development of co-morbid conditions and unhelpful coping strategies, such as addictions How unresolved trauma can lead to depression – the trauma / depression cycle Differences when treating single incident trauma, multiple trauma or ‘complex trauma’ When to seek professional help – spotting the ‘red-flag’ signs that you, or someone you care for, might need further support Where to find effective professional help An understanding of how the rewind technique works; its many advantages and applications The common elements of all effective treatments for post traumatic stress (PTSD) How we need to adapt traditional approaches to treating trauma for those experiencing shutdown or dissociative symptoms in the present Working holistically from the human givens approach The natural way we recover from distressing events What we all need as human beings to live emotionally healthy lives How to best employ self-help strategies to support your own recovery or to help others’ suffering from the effects of trauma How to build resilience and recover from symptoms How to access the ‘recovery zone’ Using breathing techniques with clients suffering from trauma Self-help strategies for improving your mental health and minimising traumatic symptoms A wonderfully informative course – I learned so much about traumaCOUNSELLOR Please note This live online training course is an expanded, live version of our shorter online course: Understanding Trauma. If you work with people with Complex Trauma, you may also like our attended workshops: Complex Trauma: Working effectively with challenging cases. Who this workshop is suitable for Anyone interested in understanding trauma and the many different ways it can present, the physical and psychological causes of post traumatic stress symptoms (PTSD), and what can be done to help – whether for personal or professional reasons. Anyone working with traumatised people including health and welfare professionals, such as: psychologists, counsellors, psychotherapists, mental health nurses, psychiatrists, school counsellors, student wellbeing officers, doctors, nurses, OTs, social workers, health visitors, youth workers, outreach, support workers, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists Anyone working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel Family members of a traumatised individual who wish to understand more about how they can support their recovery or help them to access support Individuals wanting to understand more about their own experience of symptoms relating to trauma and learn more about what effective support is available – you will find the information on this course hugely helpful. Please note As the course deals with the subject of trauma, participants should be aware that discussion of specifically chosen examples of trauma and PTS symptoms will take place, for illustrative purposes, during the day. These will be generic examples for teaching purposes, however, and will not go into unnecessary detail or be voyeuristic or inherently distressing. Participants on the course will not at any stage be expected or put under pressure to discuss or disclose details of any personal experiences of a traumatic nature that they may have had. Course Programme The ‘Trauma: Patterns from the Past’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am Introducing PTS 11.00am Comfort break and discussion 11.30am Understanding PTS 1.00pm Lunch break 1.45pm Red-flag signs – when to seek professional support 2.45pm Comfort break and discussion 3.00pm Self-help strategies 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Overview This is a 2 day applied course on XVA for anyone interested in going beyond merely a conceptual understanding of XVA and wants practical examples of Monte Carlo simulation of market risk factors to create exposure distributions and profiles for derivatives used for XVA pricing Learn how to do Monte Carlo simulation of key market risk factors across major asset classes to create exposure distributions and profiles (with and without collateral) for derivatives used for XVA pricing. Learn how to calculate each XVA. Learn sensitivities of each XVA and how XVA desks manage these. Learn regulatory capital treatment of counterparty credit risk (both for CCR and CVA volatility) and how to stress test this within ICAAP or system-wide external, supervisor-led capital stress test. Who the course is for Anyone involved in OTC derivatives XVA traders XVA quants Derivatives traders and salespeople Risk management Treasury staff Internal audit and finance Course Content To learn more about the day by day course content please request a brochure To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Dysphasia is a language disorder. This course aims to cover causes, symptoms, treatments and risk factors.

Dysphagia is the medical term for swallowing difficulties this course aims to give the learner knowledge and skills regarding the causes, symptoms, stages, treatments and complications.

Cerebral palsy (CP) is a group of disorders that affect a person's ability to move and maintain balance and posture. This course aims to give the learner a greater knowledge of causes, symptoms, treatments and management

Modern Energy, EFT Tapping, Reiki Healing, Manifesting, Energy Healing Circle Online On Zoom – for Low-Cost Practice with Lovely People Just Like You, Easy Case Studies, Networking for Client Referrals, or Supervision – All levels welcome!

Sensory impairment is an issue that can effect anyone, this course aims to give the learner the knowledge and skills to help their client maintain their independance as much as possible.

Dementia awareness training

Changing seasons impact our hair in unique ways, from winter dryness to summer humidity. By adjusting your hair care routine with each season, you can keep your hair healthy, strong, and vibrant. Here’s a look at practical tips for maintaining beautiful hair all year round. Winter hair care tips In winter, cold air and indoor heating can strip moisture from hair, leaving it dry and prone to breakage. Protecting your hair from these harsh conditions is essential. Moisturize regularly Dry winter air can make hair feel rough and brittle. Use a moisturizing shampoo and conditioner to keep your hair hydrated, and consider using a leave-in conditioner for extra protection. This helps seal in moisture, making hair less prone to frizz and breakage. Limit heat styling Winter weather already dries out hair, so limit heat styling tools like blow dryers and straighteners, which can further strip moisture. If you need to use them, apply a heat protectant spray to help reduce damage. Cover your hair Cold weather can make hair more vulnerable to damage. When outside, consider wearing a hat or scarf to shield your hair from the cold, dry air. Opt for a silk or satin-lined hat to avoid friction that can lead to frizz. Spring hair care tips Spring is a time of renewal, and as humidity levels increase, you may notice changes in your hair’s texture and manageability. Here’s how to keep your hair looking fresh. Exfoliate your scalp Over winter, dead skin and product buildup can accumulate on the scalp. Use a gentle scalp scrub or exfoliating shampoo to refresh your scalp. This helps improve hair growth and keeps your scalp healthy. Adjust your conditioner As temperatures rise, you may not need as heavy a conditioner. Switching to a lighter conditioner can prevent hair from feeling weighed down, giving you more volume and bounce. Embrace natural styles Spring’s humidity can make it difficult to keep styles smooth and sleek. Embrace natural textures and styles that work with the humidity instead of fighting it. This helps reduce the need for heat styling, keeping your hair healthier. Summer hair care tips In summer, sun exposure and chlorine from swimming pools can damage hair, making it dry and prone to breakage. Protecting your hair from these elements is key to maintaining its health. Use UV protection The sun’s UV rays can weaken hair, making it more likely to break. Look for hair products that offer UV protection to shield your strands from sun damage. Wearing a hat also provides good protection and keeps your scalp safe from sunburn. Rinse after swimming If you swim in pools or the ocean, chlorine and salt can leave hair feeling dry and brittle. Rinse your hair with fresh water after swimming to remove these drying elements, and consider applying a leave-in conditioner afterward for extra moisture. Deep conditioning Summer heat can strip moisture from hair, making it look dull and feel rough. Use a deep conditioning treatment once a week to restore moisture and keep your hair soft and shiny. Consider a Mulberry silk pillowcase Summer heat can make hair more prone to frizz, especially when sleeping on traditional pillowcases. Switching to a Mulberry silk pillowcase can help reduce friction, prevent hair breakage, and keep hair smoother, especially in humid conditions. Silk pillowcases are gentle on hair and help keep it manageable throughout the summer months. Fall hair care tips Fall brings cooler temperatures and lower humidity, making hair feel dry. Preparing your hair for the cooler season helps prevent issues like split ends and dryness. Trim split ends After summer, hair may be damaged from sun exposure, chlorine, and saltwater. Trimming split ends at the start of fall helps keep your hair looking healthy and prevents further breakage as the air gets drier. Rehydrate your hair With cooler air, your hair may start to lose moisture again. Switch back to a more hydrating shampoo and conditioner, and consider using a hair mask once a week to lock in moisture. Avoid over-washing In fall, as temperatures drop, hair does not get as oily. Avoid over-washing your hair, as it can strip away natural oils that help protect it. Washing your hair two to three times a week is usually enough to keep it clean without causing dryness. Protect from static Cooler weather often brings static electricity, which can make hair frizzy and hard to manage. Using a leave-in conditioner or a few drops of hair oil can help reduce static, leaving hair smooth and manageable. Final thoughts Taking care of your hair throughout the year requires small adjustments to your routine to match the season. Following these tips, and using silk products, you can protect your hair from the elements, maintain its health, and enjoy beautiful hair every season. Incorporating products like a Mulberry silk pillowcase can also add extra benefits by reducing frizz and protecting your hair while you sleep. With these simple steps, you’ll keep your hair looking its best, no matter the time of year.