The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution
4and20Million run Sustainable Excellence, a course designed to help people unlock their productivity, without resorting to longer hours and unnecessary stress. For full details, further information and learning more about how to boost your career prospects, please contact: dan@4and20million.com alex@4and20million.com
FourSquare Training specialise in private, corporate Microsoft 365 courses delivered at your premises and tailored to your needs.
CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.
Take your beauty therapy skills to the next level with our Comprehensive Aesthetic Specialist Training Package. This all-inclusive package combines six of our most sought-after VTCT Level 4 courses, providing you with the knowledge and practical experience to offer a wide range of advanced aesthetic treatments. Our package includes the following courses: Level 4 Award in Skin Needling: Learn the art of skin rejuvenation with this microneedling course, which is ever growing in the industry. Level 4 Award in Dermaplaning: Learn the art of dermaplaning, a popular exfoliating treatment that removes dead skin cells and peach fuzz, leaving the skin smooth and radiant. Level 4 Award in High-Intensity Focused Ultrasound (HIFU): Gain the skills to offer HIFU treatments, a non-invasive procedure that tightens and lifts the skin, reducing the appearance of wrinkles and improving skin elasticity. Level 4 Certificate in Radio Frequency: Master the principles and practice of radio frequency therapy, a treatment that stimulates collagen production to reduce the appearance of fine lines and loose skin. Level 4 Chemical Skin Peels: Learn to perform skin peeling treatments, which can improve the appearance of the skin by reducing the visibility of scars, wrinkles, and hyperpigmentation. Level 4 in Ultrasound: Add ultrasound therapy to your repertoire, a treatment that can promote cellular renewal and repair, tone muscles, increase blood circulation, and improve skin care product penetration. Laser Hair Removal: Become a fully qualified laser aesthetic technician, capable of providing high-quality, safe, and effective laser hair removal treatments. Benefits of the Package: This comprehensive package is designed to equip you with a broad range of skills, making you a versatile and highly sought-after professional in the aesthetics industry. By completing these courses, you will not only expand your treatment offerings but also enhance your career prospects, whether you're looking to work in a salon, spa, or start your own business. What's Included: Each course in this package includes the VTCT Level 4 Qualification, all certificate and examination fees, refreshments, a complimentary treatment for your model, a professional treatment kit, membership discounts, and access to online community support groups. Flexible Payment Options: We understand that investing in your future is a big decision. That's why we offer flexible payment options, allowing you to spread your training costs over 3, 6, 9, or 12 months interest-free. Secure your place in our Comprehensive Aesthetic Specialist Training Package today with a minimal deposit. Join Us: Embark on a transformative journey with the Cosmetic College. Enhance your skills, boost your career, and become a highly qualified aesthetic specialist. Contact us today to learn more about our Comprehensive Aesthetic Specialist Training Package.
Course Objectives At the end of this course you will be able to: Do advance Table design Do advance Query design and Action Querys Do advance Form design with the use of macros and buttons Export and import data to and from different sources. 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Tailored in company training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Advanced Table Design Advanced Field Properties Table Properties Advanced Query Design Advanced Naming Conventions Join Tables in Queries Manage Query Joins Use Self-Joins in Queries Summarise Data in Queries Parameter Queries Action Queries Crosstab Queries Advanced Form Design Create Subforms and Linked Forms Form Controls Command Buttons Form Properties Interface, Start-Up and Navigations Forms Working with Macros Create Single Macros Run Macros Work with Sub Macros Use Conditional Macros Run Macros from Buttons Assign Macros to Events Extending Data Reach Import Data Export Data Work with Linked Tables Managing Databases Object Dependencies Database Documenter Performance Analyzers Regular Management of a Database Access Database Security Who is this course for? Who is this course for? The course is aimed at all users who would like to obtain the necessary skills to create advanced table, query, form and reports as well as to automate tasks with the use of macros. Career path Career path Microsoft Office know-how can instantly increase your job prospects as well as your salary. 80 percent of job openings require spreadsheet and word-processing software skills
FourSquare Training specialise in private, corporate Microsoft Teams courses delivered at your premises and tailored to your needs.
This Advanced Barbering Course is ideal for qualified ladies hairdressers looking to expand their Barbering skills, whilst working towards an internationally recognised barbering qualification. Expect to learn colour theory, practical colouring, colour correction, wet shaving and all the latest barbering cutting and styling techniques.