110 Courses in London

Project Leadership Skills (In-Person) To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What you will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity

Project Leadership Skills To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Networks demystified training course description A concise overview course covering all aspects of networking with particular emphasis of use of the 7 layer model as a framework for discussing and learning new network terms enabling delegates to recognise the main buzzwords used in the industry. What will you learn Use the 7 layer model to classify networking terms. Differentiate between LANS and WANS. Recognise bandwidth measurements. List LAN and WAN technologies. Recognise cabling issues in a network. Networks demystified training course details Who will benefit: Sales staff, managers and other non-technical personnel. Technical personnel may benefit more from our Intro to data communications and networking course. Prerequisites: None. Duration 1 day Networks demystified training course contents What are networks? What is a network? Types of network, Local Area Networks (LANs), Wide Area Networks (WANs), connecting networks together with routers. The 7 layer model What is the 7 layer model? The importance of standards, using the 7 layer model to classify networking terms. Cables Copper, Fibre, Air, standards, connectors, LAN cables, WAN cables, distance limitations, hubs and repeaters, other issues. The radio spectrum. Bandwidth Bits and bytes. Bandwidth measurements, common technologies and their bandwidth, the impact of applications on bandwidth. Full and half duplex. Joining cables together to increase bandwidth (Link aggregation). LANs and WANs What is Ethernet? What is WiFi? What are Leased lines? What is MPLS? Ethernet switches Ethernet 'packets', MAC addresses, what is a switch, what is the difference between a hub and a switch. TCP/IP What is TCP/IP? What is a protocol? What is IP? What is TCP? The role of routers in joining LANS and WANS, What is the Internet? Applications Ways to use the network, clients, servers, web browsing and HTTP, Email, instant messaging, multimedia applications.

VMware training course description This five-day VMware course features intensive handson training that focuses on installing, configuring, and managing VMware vSphere 8, which includes VMware ESXi 8 and VMware vCenter 8. This course prepares you to administer a vSphere infrastructure for an organization of any size. This course is the foundation for most VMware technologies in the software-defined data center. What will you learn Install and configure ESXi hosts. Deploy and configure vCenter. Create virtual networks using standard and distributed switches. Configure VMs, templates, clones, and snapshots. Manage virtual machine resource allocation. Migrate virtual machines with vSphere vMotion and vSphere Storage vMotion. VMware training course details Who will benefit: Systems administrators and engineers. Prerequisites: Introduction to data communications & networking. Windows/Linux Administration. Duration 5 days VMware training course contents Course Introduction Introductions and course logistics. Course objectives vSphere and Virtualization Overview Explain basic virtualization concepts, Describe how vSphere fits in the software-defined data center and the cloud infrastructure, Recognize the user interfaces for accessing vSphere, Explain how vSphere interacts with CPUs, memory, networks, storage, and GPUs Installing and Configuring ESXi Install an ESXi host, Recognize ESXi user account best practices, Configure the ESXi host settings using the DCUI and VMware Host Client Deploying and Configuring vCenter Recognize ESXi hosts communication with vCenter, Deploy vCenter Server Appliance, Configure vCenter settings, Use the vSphere Client to add and manage license keys, Create and organize vCenter inventory objects, Recognize the rules for applying vCenter permissions, View vCenter logs and events Configuring vSphere Networking Configure and view standard switch configurations, Configure and view distributed switch configurations, Recognize the difference between standard switches and distributed switches, Explain how to set networking policies on standard and distributed switches Configuring vSphere Storage Recognize vSphere storage technologies, Identify types of vSphere datastores, Describe Fibre Channel components and addressing, Describe iSCSI components and addressing, Configure iSCSI storage on ESXi, Create and manage VMFS datastores, Configure and manage NFS datastores Deploying Virtual Machines Create and provision VMs, Explain the importance of VMware Tools, Identify the files that make up a VM Recognize the components of a VM, Navigate the vSphere, Client and examine VM settings and options, Modify VMs by dynamically increasing resources, Create VM templates and deploy VMs from them, Clone VMs, Create customization specifications for guest operating systems, Create local, published, and subscribed content libraries, Deploy VMs from content libraries, Manage multiple versions of VM templates in content libraries Managing Virtual Machines Recognize the types of VM migrations that you can perform within a vCenter instance and across vCenter instances, Migrate VMs using vSphere vMotion, Describe the role of Enhanced vMotion Compatibility in migrations, Migrate VMs using vSphere Storage vMotion, Take a snapshot of a VM, Manage, consolidate, and delete snapshots, Describe CPU and memory concepts in relation to a virtualized environment, Describe how VMs compete for resources Define CPU and memory shares, reservations, and limits Deploying and Configuring vSphere Clusters Create a vSphere cluster enabled for vSphere DRS and vSphere HA, View information about a vSphere cluster Explain how vSphere DRS determines VM placement on hosts in the cluster, Recognize use cases for vSphere DRS settings, Monitor a vSphere DRS cluster Describe how vSphere HA responds to various types of failures, Identify options for configuring network redundancy in a vSphere HA cluster, Recognize vSphere HA design considerations, Recognize the use cases for various vSphere HA settings, Configure a vSphere HA cluster, Recognize when to use vSphere Fault Tolerance Managing the vSphere Lifecycle Enable vSphere Lifecycle Manager in a vSphere cluster, Describe features of the vCenter Update Planner, Run vCenter upgrade prechecks and interoperability reports, Recognize features of vSphere Lifecycle Manager, Distinguish between managing hosts using baselines and managing hosts using images, Describe how to update hosts using baselines, Describe ESXi images, Validate ESXi host compliance against a cluster image and update ESXi hosts, Update ESXi hosts using vSphere Lifecycle Manager, Describe vSphere Lifecycle Manager automatic recommendations, Use vSphere Lifecycle Manager to upgrade VMware Tools and VM hardware

CompTIA A+ bootcamp training course description This course includes A+ Certification: Systems Hardware and Networking Support Skills and A+ Certification: Operating Systems and Security Support Skills. The course will provide IT "super users" or new support professionals with the fastest route to A+ Certification. Full practical sessions will prepare students for the two A+ Certification exams. Note: Some self-study each evening will be required. What will you learn Install, configure, and troubleshoot peripheral devices, system components, print devices, wired and wireless LAN links and internet access devices. Install, configure, and troubleshoot the Microsoft Windows, Linux, and Mac OS PC operating systems plus iOS, Android, and Windows mobile devices. Perform basic PC maintenance. Configure access control measures. Perform basic PC maintenance. CompTIA A+ bootcamp training course details Who will benefit: Students wishing to take both CompTIA A+ exams. Prerequisites: PC fundamentals Duration 5 days Networking Microsoft Systems course contents Peripherals and Adapters Motherboard Components, Connection Interfaces, Display Devices, Audio and Multimedia Devices, Removable Storage Devices. System Components Mass Storage Devices, System Memory, Processors, BIOS and UEFI, Power Supplies. Troubleshooting and Mobile Devices Troubleshooting System Components, Laptops, Mobile Devices, Troubleshooting Mobile Devices. Printer and Network Hardware Printers, Configuring Printers, Troubleshooting Printers, Network Architectures, Ethernet Networks. Networks Wireless Networks, Internet Connections, Internet Protocol, Routers and Firewalls, Troubleshooting Networks. Supporting Windows (1) Windows Operating System, Administration Tools, Managing Storage, Managing Files, Managing Applications. Supporting Windows (2) Managing Devices, Managing Performance, Troubleshooting Windows, Installing Windows. Supporting Windows Troubleshooting Boot Problems, Maintenance and Backup, Threats and Vulnerabilities, Viruses and Malware, Securing Workstations, Securing Data. Supporting Windows Networks Configuring Network Connections, Securing Network Connections, Configuring Shared Resources, Virtualization and Services. Linux, OS X, and Mobile OS Linux Operating System, OS X, Mobile Operating Systems, Mobile OS Security and Troubleshooting, Safety and Environmental Procedures, Professionalism and Communication.

Introduction to Virtualization course description A comprehensive tour of virtualization. The course concentrates on the actual technologies involved as opposed to any one vendor solution. What will you learn Explain the concepts of virtualization. Partition servers. Create Virtual Machines. Introduction to Virtualization course details Who will benefit: Anyone looking for an introduction to Virtualization. Prerequisites: None. Duration 2 days Introduction to Virtualization course contents Virtualization Concepts What is Virtualisation? What are virtual machines (VMs)? Virtualisation Landscape. Network Virtualisation. Suitability for Organisations. Advantages of deploying Virtualisation. Downsides of deploying Virtualisation. Overview of Virtualisation products. Hypervisors What is a hypervisor? Difference between type 1 and 2 hypervisors. Available hypervisors. Hypervisors and device drivers. Hands on: Installing Oracle VirtualBox on Windows. Creating/Importing/Configuring VMs. Virtualization Hosts Hardware and resource requirements. Installation of the hypervisor. Hands on: Installing Hyper-V role into Windows Server. Creating/Importing/Configuring VMs. Virtual Machines Creating virtual machines. Resource requirements. Settings. Installation of the guest OS. Additional tools/ extensions for hypervisor integration. VM files and their uses. Virtual hard disk and their formats. Hardware pass through. Hands on: Connecting to VMWare ESXi via WebGUI and using ESXi to create/import/configure VMs. VM Snapshots/Checkpoints What is a snapshot? How to use them and how they impact performance? Creating/deleting/merging of snapshots. Hands on: Using ESXi to create/manage snapshots. Command Line use on the Hypervisor Interacting with the hypervisor through the command line. Simple commands to configure the hypervisor and VMs. Simple scripts. Hands on: Connecting to VMWare ESXi via PowerCLI to manipulate VMs and snaphshots. Virtualization Storage Different types of storage: local vs remote. Local and remote storage technologies. Configuring storage. Hands on: Using ESXi to deploy VMs on remote NFS storage. Virtual Networking How is networking done in virtualization environments. What is a virtual switch and vNIC and what are their performance characteristics? NIC teaming and trunking in the virtual world. Port groups and isolation. Physical NICs and their use in virtual switches. Hands on: Using ESXi to create and configure vswitches and networking. Templates and clones What is a template? What is a clone? When to use templates and clones to optimize VM deployment. Migrating/Importing VMs What is migration? Migrating compute and storage. Importing VMs from files or physical machines. Hands on: Using VMWare vCenter Server to clone/ template/migrate VMs, tag resources, create local user accounts and assign permissions. VMs and Backups Taking backups of your VMs. Restoring your VMs from backups. Virtualization and Licensing Different licensing models and costs. Containerization Concepts What is a container and how is it different from a virtual machine. When to use containers. Docker and Kubernetes

Project Leadership Skills: In-House Training To be effective within an organization, project managers need to have a wide variety of skills and abilities. Included among these are: creating and executing on a vision; motivating others; influencing without authority; networking; communicating up, down and laterally; negotiating; managing stakeholders; and managing conflict. This highly interactive workshop focuses on building the soft skills that are critical to leading a team and creating sustainable business change. Participants will gain insight into the social science as well as the brain science behind motivating and empowering others. They will learn and experiment with a variety of influencing strategies and tactics. Working in pairs as well as small groups, they will collaborate with others to brainstorm, share experiences, and apply concepts to everyday challenges. Participants will also discover their personal communication preferences, strengths, and blind spots and will gain insight into how best to communicate with others they find 'difficult.' They will gain insight into managing the people side of change, learning strategies for dealing with each step in the process. Hands-on negotiation and conflict management activities enhance the theoretical learning, grounding it in real life and making it actionable. Interweaving role play with experiential learning and group activities, this course will help participants refine a skill set that is invaluable to their organization, and one that transfers easily across their professional and personal lives. What You Will Learn At the end of this course, you will be able to: Explain the importance of vision in driving motivation and engagement Apply science-based research to better motivate those around you Strategically leverage both personal and positional power to achieve positive project results Determine influencing and networking strategies needed for personal growth Identify ways to problem solve communication challenges when others have different personality styles Connect stakeholder expectations to project success criteria Assess key stakeholders across various dimensions of complexity Apply the four rules of principled negotiation to a real-life conflict situation Recognize key aspects of a physiological response to conflict Utilize selected tools and techniques to 'defuse' an emotional situation Leverage various strategies and tactics to successfully deal with ambiguity at work Getting Started / Foundation Concepts Introductions Course structure, goals, and objectives Beginning a personal action plan Managing Vision and Purpose / Motivating Others Communicating and aligning around vision Tying the present to the future The importance of purpose The art and science of motivation Networking and Influencing Positive politics and project success Types of power within organizations Power and influence Networking best practices Communication The medium and the message Personality and communication styles Communication challenges Stakeholder Management and Negotiation Identifying stakeholders Analyzing stakeholders Negotiation basics Principled negotiation Conflict Management Dynamics of conflict The anatomy of conflict Conflict management approaches and tools Dealing with ambiguity Summary and Next Steps Key concepts review Creating your personal action plan

Docker for engineers training course description Docker is the container platform of choice. This course covers how to use Docker to package your applications with all of their dependencies and then test, deploy, scale and support your containers. Hands on sessions follow all the major sessions. What will you learn Work with Docker images, containers and command line tools. Deploy and test Docker containers. Debug Docker containers. Describe Docker networking, deployment tools, orchestration and security. Docker for engineers training course details Who will benefit: Anyone working with Docker. Prerequisites: Introduction to virtualization. Duration 2 days Docker for engineers training course contents Introduction The birth of Docker, the promise of Docker, what Docker isn't. Docker at a glance Process simplification, broad support and adoption, architecture, getting the most from Docker, the Docker workflow. Installing Docker Important terminology, Docker client, Docker server, test the setup. Working with Docker images Anatomy of a Dockerfile, building an image, running your image, custom base images, storing images. Working with Docker containers What are containers? creating a container, starting a container, auto-restarting a container, stopping a container, killing a container, pausing and unpausing a container, cleaning up containers and images, next steps. Exploring Docker Printing the Docker version, server information, downloading image updates, inspecting a container, getting inside a running container, exploring the shell, returning a result, docker logs, monitoring Docker, exploration. The path to production containers Deploying, testing containers. Debugging containers Process output, process inspection, controlling processes, network inspection, image history, inspecting a container, filesystem inspection, moving along. Docker at scale Docker swarm, centurion, amazon EC2 container service. Advanced topics Pluggable backends, containers in detail, security, networking. Designing your production container platform The twelve-factor app, the reactive manifesto. Conclusion The challenges, the Docker workflow, minimizing deployment artifacts, optimizing storage and retrieval, the payoff, the final word.

Network automation course description This course is not a soft skills course covering the concepts of DevOps but instead concentrates on the technical side of tools and languages for network DevOps. Particular technologies focussed on are ansible, git and Python enabling delegates to leave the course ready to starting automating their network. Hands on sessions follow all major sections. More detailed courses on individual aspects of this course are available. What will you learn Evaluate network automation tools. Automate tasks with ansible. Use git for version control. Use Python to manage network devices. Use Python libraries for network devices. Network automation course details Who will benefit: Network engineers. Prerequisites: TCP/IP foundation for engineers. Duration 5 days Network automation course contents What is DevOps Programming and automating networks, networks and clouds, AWS, OpenStack, SDN, DevOps for network operations. Initial configuration Configuring SSH, ZTP, POAP. Hands on Initial lab configuration. Getting started with ansible The language, the engine, the framework. Uses of ansible, orchestration. The architecture, Controlling machines, nodes, Agentless, SSH, modules. Configuration management, inventories, playbooks, modules, roles. Hands on Installing ansible, running ad hoc commands. Ansible playbooks ansible-playbook, YAML, plays, tasks, handlers, modules. Playbook variables. Register module, debug module. Hands on Running playbooks. Ansible Inventories /etc/ansible/hosts, hosts, groups, static inventories, dynamic inventories. Inventory variables, external variables. Limiting hosts. Hands on Static inventories, variables in inventory files. Ansible modules for networking Built in modules, custom modules, return values. Core modules for network operations. Cisco and/ or Juniper modules. ansible_connection. Ansible 2.6 CLI. Hands on Using modules. Ansible templating and roles Configuration management, full configurations, partial configurations. The template module, the assemble module, connection: local, Jinja2 templates, variables, if, for, roles. Hands on Generating multiple configurations from a template. Network programming and modules Why use Python? Why use ansible? alternatives, ansible tower, Linux network devices. Programming with Python Scripting versus application development, Python interactive mode, Python scripts, Python 2.7 vs Python 3. A simple Python script. Variables, loops, control statements, operators. PEP style guide. Python IDEs. Hands on Simple Python programs. More Python programming Functions. Classes, objects and instances, modules, libraries, packages. Python strings, Python file handling, pip list, pip install, Hands on Python programming with pyping. Git Distributed version control, repositories, Git and GitHub, Alternatives to GitHub, Installing git, git workflows, creating repositories, adding and editing files, branching and merging, merge conflicts. Hands on working with Git. Python and networking APIs, Sockets, Telnetlib, pysnmp, ncclient, ciscoconfparse. Paramiko SSH and Netmiko Integrating Python and network devices using SSH. Netmiko, Netmiko methods. Hands on Netmiko. PyEZ Juniper, NETCONF, installing PyEZ, a first pyEZ script, pyEZ configuration management. Hands on Juniper configuration management with pyEZ. NAPALM What is NAPALM, NAPALM operations, getters, Replace, merge, compare, commit, discard. Hands on Configuration with NAPALM. Integrating ansible and NAPALM. Python and REST REST APIs, enabling the REST API. Accessing the REST API with a browser, cURL, Python and REST, the request library. Hands on Using a REST API with network devices.

VoIP training course description Convergence of voice and data is now a common place mainstream technology. Our Voice Over IP course investigates the characteristics of voice transmission and then studies the impact on IP networks. Practical sessions with soft phones, hard phones and gateways allow the students to see all aspects of VoIP. Network analysers are used to study packets on the wire. What will you learn Describe the issues of voice and data convergence. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate VoIP technologies. Design data networks, which will support voice. VoIP training course details Who will benefit: Anyone working in the field of networking or telecommunications. Prerequisites: TCP/IP foundation for engineers Intro to data communications & networking Duration 3 days VoIP training course contents What is VoIP Voice over IP, brief review of IP, brief review of telephones and voice. Configuring IP softphones What are softphones? Downloading, installing. Hands on Building the base IP network, a simple VoIP call with softphones, Internet telephony. Addressing E164, FQDN, IP addresses, URIs, DNS, SIP addressing, H.323 addressing. VoIP issues Bandwidth, Delay, Jitter, digitising voice, digitisation steps, coding, quality issues, MOS, voice compression, silence suppression, packetising voice, prioritising voice, jitter buffers. Hands on Simple packet analysis. Architectures Desktop, backbone, gateway, hard phones, PoE, integrating phones and PCs, carriers, Softswitches. Hands on Integrating Softphones, hard phones and analog phones. IP performance and QoS ITU delay recommendations, IP DSCP field, DiffServ, IP precedence, queuing strategies; FIFO, WFQ, custom, priority, RED, LLQ. VoIP protocol stack RTP, RTCP, mixers and translators, RSVP. Bandwidth, Erlang models, link layer overhead. Hands on Calculating VoIP bandwidth, analysing RTP packets. ITU Recommendation H.323 Architecture, protocols, terminals, Call setup, Gatekeepers, gateway discovery, H.323 registration with a gatekeeper. Hands on PC to PC using H.323. IETF - Session Initiation Protocol What is SIP? SIP protocol stack, SDP, Sip architecture, SIP messages, Initial SIP phone startup, SIP servers, proxy server, redirect server. Hands on PC to PC using SIP. Carrier networks Signalling systems, SS7, media gateways, Media gateway controllers, signalling gateways, MGCP, Megaco, SIGTRAN. Hands on PSTN interworking. Video over IP Video components, digital video, pictures and audio, video codecs, issues and solutions, video conferencing, multipoint video conferencing, video protocol stack. Appendix 1: Multicasting. Appendix 2: Voice/data integration without IP.