Master the some of the West End and Broadway’s favourite show tunes by joining our musical theatre singing courses. By attending, you can be assured to learn the correct techniques from day one and enjoy incredible singing lessons. Ideal for those who dream of being part of the show!
Date: Wednesday 11th October Time: 4pm Location: Studio A - Landor Road Events Details: Our 'QUEER COMING-OF-AGE' season continues with a father-son road trip story exploring body dysmorphia and familial acceptance; 2020's indie hit Cowboys. Steve Zahn and Sasha Knight star as Troy and Joe, a father and transgender son who head off into the Montana wilderness to escape Joe's traditionalist mother, played by Jillian Bell. Detective Faith Erickson is hot on their tail, as the father (suffering from bipolar disorder and a drinking problem) teaches his son to shoot guns, live off the land and become the man he wants to be. A powerful but gentle film about the freedom children are afforded in choosing who they are. After the film we'll head to The Landor pub next door where we'll discuss what we've seen over some drinks. Don't miss out, book your ticket now!
Date: Monday 2nd October Time: 4pm Location: Studio A - Landor Road Events Details: Come and join our first Film Club screening of the year as we kick off the 'QUEER COMING-OF-AGE' season with a modern classic of the genre; Desiree Akhavan's 2018 Sundance champion, The Miseducation of Cameron Post. Featuring a career-best performance from Chloe Grace Moretz, we follow Cameron's journey of self-discovery in mid-90s America, as she's sent to a gay conversion camp. Under the strict enforcement of anti-LGBT teachings, Cameron learns to grow and be defiant in her own quiet way, whilst bonding with her peers. A powerful film in the mode of John Hughes, you won't want to miss this screening. After the film we'll head to The Landor pub next door where we'll discuss what we've seen over some drinks. Don't miss out, book your ticket now!
How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans
DATE: 2nd April TIME: 4pm LOCATION: Studio A Are you looking to get feedback on a film, acting showreel or short screenplay? Send it in to be part of our CRITICAL VIEWING SESSION. This is a laid-back, informal session where you can receive feedback on your work from your peers and friends in a friendly, constructive manner.This will be a great opportunity for you to get unofficial feedback on work you have completed both in school and in your personal time, as well as give you the chance to flex your criticism muscles and express how you feel about others' work.Please note, films should not exceed 10 minutes, scripts or script samples should not exceed 10 pages and showreels/performance pieces should not exceed 5 minutes.
Software comes in a variety of guises - application software, firmware, middleware, system software. Increasingly, however, it doesn't necessarily present that way, especially as the boundaries between software, data and source code are becoming more and more blurred. And as software becomes more complex and more difficult to disentangle, so it becomes harder to manage and to value. But as it becomes more integral to every aspect of a business, so it is ever more important to keep on top of the technical, legal and commercial issues that arise, issues such as: To address these issues, organisations need a process for evaluating their current situation from all perspectives and for identifying the key actions they need to take to ensure holistic management of their software. This very practical programme will help set your organisation on the right path. Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. This programme is designed to give you a deeper understanding of: The technical, legal and commercial risks associated with software development, procurement, use and commercial exploitation The most appropriate processes and responsibilities for managing those risks Note: this is an indicative agenda, to be used as a starting point for a conversation between client and consultant, depending on the organisation's specific situation and requirements. 1 Software business model What is the software business model? What options exist? Has the software business model been thoroughly reviewed to ensure its viability? This means fully understanding the market opportunity, the business environment and customer and end-user expectations. 2 Technology What are the technologies? How has the technology selection been validated considering the competitiveness, structure, and potential for future innovation? 3 UI and UX What is the UI and UX? How to best articulate this? Has the user interface and user experience been studied from both a subjective and objective view to give insight into customer behaviour? 4 Legal framework / commercial aspects Has the necessary legal framework or commercial aspects that may impact upon use or operation of the software been understood and risks identified and mitigated? 5 Software development What is the software development process? Are both the business management and development team's processes resilient in order to improve the company's capability and the maturity of the software? 6 Software quality What is quality? What are the metrics around software quality? What is the maturity level, based around a qualitative and quantitative assessment? 7 Intellectual property associated What IP should be considered when it comes to software? Does the company understand both the intellectual property risks and potential opportunities associated with this software? 8 Security What does software security mean in this context? How is it being addressed? 9 An holistic approach Review of roles and responsibilities to ensure appropriate management and protection
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Date: Tuesday 3rd October Time: 4pm Location: Studio A Lucy Percival will be holding a talk on 'How to Find Your Ideal Role in Film & Navigating the World of Independent Filmmaking & Financing' Lucy has produced award-winning short films through both independent production companies and organisations such as the BFI and NFTS. Her films have been screened at numerous BAFTA qualifying festivals, including Raindance, Bolton International Film Festival and Carmarthen Bay Film Festival. She has now joined Window Zebra Productions as their Senior Creative Producer overlooking and developing the narrative slate. Come and hear her thoughts and suggestions on how you can find your wheelhouse and get started on your creative journey.