Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
If you run a small, tight-knit team, this course is tailored to help you get the most from the group.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
One of the keys to success today is our ability to effectively influence others.