Overview This course is specially designed to give you intense knowledge and walk you through steps of proven approaches to Public Relations (PR) planning and management. The skills attained through this course can be very well measured and implemented within their work organisation thereby contributing towards the growth of their organisation also helping to build a good reputation and maintaining healthy relationships. You will be shown how the fundamentals of PR are vital, and how significant they are to understanding organisational reputation and relationships. PR professionals are mostly considered as challenging positions and many times have to deal with difficult and even different situations. Therefore, attending this course will enable you to gain the skills needed to present practical and achievable plans.
Overview Cyber Security plays an important role in every business as it encompasses everything that relates to protecting sensitive data, personal information, intellectual property, data, and governmental and industry information systems from theft and damage attempted by criminals and adversaries. This course is designed to understand and gain practical skills to plan, deliver and monitor IT/cyber security to internal and external clients understanding a complete, knowledge in the areas of IT policies, Security-Operational-Run-Book, security/penetration testing, ethical hacking and black hat hacking including understanding the basics of Kali Operating System and its tools and techniques. It will also cover WiFi security, Website security, human factors, cyber forensics, and cyber security team management, including all other areas in relation to Cyber Security.
Overview Objectives Define brands and understand the opportunities and challenges facing them in highly competitive business landscapes Plan and craft a powerful brand positioning statement that reflects the brand's promise and the expectations of their most valued customers Build a strategic brand and track its growth and sustainability using researched processes Explore the elements of brand equity and the constituents of brand identity to build consistent and sustainable brands Identify various brand strategies to come up with sound actions aligned with the status of existing and new markets and products Master the process for conducting a full brand audit to evaluate brand performance and take remedial actions
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview Digital technologies dramatically reshape your business. Almost all business, companies are trying to pursue significant changes to gain the beneficial effects of this new technological development and some are working hard to attain the benefit of this trend to survive. This has opened new economic opportunities which are progressively opening for organisations that need to reshape. The course will help to gain the knowledge to boost skills and to comprehend the procedures that are obligatory to communicate with clients in new ways and govern the rebellion of the media landscape. It will deliver the delegate's practises and procedures that will explain to them to cope with digital transformation, from organisational change to integrating new competencies. Participants will also learn the methods of developing a marketing strategy and managing a digital marketing Project.
Overview This course is specially designed to enhance generic auditing skills and to attain the necessary skills as required and implementation to be a certified Internal Auditor. It is not aimed at any particular ISO Management Standard or process. Objective Improve their knowledge of best practices in the audit industry Validate their proficiency and skills in audit Differentiate themselves from their peers and create a unique advantage for themselves Set the precedence for continued improvement and advancement Recognise and apply the International Standards for the Professional Practice of Internal Auditing Become a more competent professional who is knowledgeable in organizational governance
Overview This project is intended for managers to know a way to prepare and arrange comes, and meet the deadlines the side of dominant their budget. it'll facilitate in saving time and cash for the delegates through increased schedules, improved plans and communications. This project is intended for managers to know a way to prepare and arrange comes, and meet the deadlines the side of dominant their budget. it'll facilitate saving time and cash for the delegates through increased schedules, improved plans and communications. This course may be quick paced comes that's designed to fulfil the fast wants of the managers. It includes the fundamental principles and terms of Project Management with a straightforward set of tools and self-check tools. These tools facilitate managers to arrange their projects exactly.
Overview This course is designed to gain advanced sales techniques through traditional and modern selling techniques. It will help train the participants for a wide range of sale environments in diverse sectors. With the increase in neck-to-neck competition sales have become a major factor and a lot of new philosophies and modern techniques including new sales methodology has been introduced in the sales industry. As a salesperson who is directly involved in sales or even managers who are into products and services, knowing how to sell is an incredibly useful skill. The course is designed with a lot of practical exercises, and modern techniques, taking from basic to advance level which will help the delegates to attain the skills they require and start implementing what they learned.
Overview Internal control, as defined by accounting and auditing, is a process for assuring an organization's objectives in operational effectiveness and efficiency, reliable financial reporting, and compliance with laws, regulations and policies. It is very important for the organisation to have a smooth flow of accounting as it plays a very important role in the development of the organisation. Financial Managers or any person who deals with Accounts need to see that the company accounts are very updated and are free from any risks that can become a problem during the time of Auditing. This course will feed you with all the skills required to have a good Internal Management process it is important to analyse Risk Management to see if the process is working efficiently and measures the effectiveness of controls put in place to alleviate risks.