3003 Courses in London

Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.

Overview Appreciative Inquiry is a form of action research that collects people’s stories of best practices. We can use these best practices as a way to initiate organisational change. This course will guide attendees through the process of Appreciative Inquiry (AI) and give them the techniques to succeed in using the AI system. This course will benefit anyone that leads change and wants to create positive dialogue that leads to improvements within their organisation. Description David Cooperrider, Suresh Srivastva, and their colleagues at Case Western Reserve University developed AI in the 1980s. According to them, the aim of Appreciative Inquiry is to help the organisation in: Envisioning a collectively desired future Realising that vision in ways that successfully translate intention into reality and beliefs into practices The AI approach can be applied in almost all groups of people and once the process starts, the change is put in motion. The appreciative approach works in individual conversations among colleagues, managers and employees. AI consultants around the world are increasingly using an appreciative approach to bring about collaborative and strengths-based change. This course will provide attendees with the means to effectively develop the skills of managers for the benefit of their organisation. They will be taken through the full process of appreciative inquiry; developing a wide understanding of the tools and techniques required to effectively improve communication and affect change. What can Appreciative Inquiry achieve? Well, just imagine you were better able to: Solve problems within an organisation in a positive and forward-thinking way. Be more curious and excited about the challenges faced within the business. Ask unconditional, positive questions to strengthen the organisations capacity to increase potential. Approach change in an affirmative mindset. Use questions to create movement and change within the company. Simply apply core communication skills, for overall organisational success Topics covered: What is Appreciative Inquiry? – A review of the subject with an activity that helps embed understanding and a case study that explains the process in action. Benefits of Appreciative Inquiry to the Organisation – Establishing how AI can aid and improve the way an organisation works and how people communicate within it. Exploring how specific organisational issues can be viewed positively. Appreciative Inquiry Questions – Understanding how questions can be used to identify positive organisational improvements and refocus our approach to business issues. Appreciative Inquiry Interviews – A set process for performing AI interviews and framing consultations to get the best out of those involved. A chance to practice the given approach and hone personal skills. The 4D Model – An overview of the AI 4D Model (Discovery, Dream, Design, Destiny) and how it is applied. The 4D Model: Topic – Demonstrating how selecting the topic is the beginning of the 4D model process. Choosing the participants own topic to work on throughout the training. The 4D Model: Discovery – Showing how positive discussions are kick-started at this stage and taking a chance to look at, ‘the best there is and what has been’. The 4D Model: Dream – ‘Thinking big and beyond what they have in the past’. Creating an amazing and positive vision for the future. The 4D Model: Design – Laying the foundation with a design of the vision, principles, and set of propositions that describe the ideal end state. Defining the desired state by creating a hierarchy and blueprint for success. The 4D Model: Destiny – Defining clear actions that will help the organisation and individuals achieve what they have set out to. The output is the self-reinforcing nature of using positive and affirmative inquiry to improve the business. The 4D Model: Summary Task – Review of learning and knowledge check. The Change Process – Exploring Dr. Kotter’s 8-step change process and how it can support the AI approach. Rooms of Change – Understanding feelings and attitudes to change, using this interesting and memorable model. Using an activity to help participants consider their own ‘change position’ and what this might mean for them. Strategies for Managing Change – A simple set of skills to help overcome the challenges faced by people trying to implement change. Applying these strategies to the 4D Model and Appreciative Inquiry. Recall Quiz – A chance to review learning in an engaging way. Summary – Developing actions and key points to take away. Who should attend Managers who want to learn about and practice the Appreciative Inquiry approach to drive positive changes. Requirements for Attendees None.

Our 6 hour Emergency First Aid at Work course gives the participant the knowledge, skills and confidence to deal with with first aid incidents in the work environment. Employers can book this course for their employees in the knowledge that they are fulfilling their duty to provide quality first aid training to their employees.

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What is a Japanese Head spa? Japanese head spa is another term for scalp treatment. Generally, you can expect some variation of treatment to detoxify the scalp, and massage to stimulate circulation and relieve tension. Course Content: History of Japanese head spa culture and theory Importance of scalp health including anatomy of the scalp Benefits of head spa Head spa techniques Products and Tools Acupressure points and massage techniques for relaxation- Consultation forms Contraindications and precautions Aftercare Hair and scalp conditions Hair types Essential Oils Scalp analysis Microcurrent, high frequency and oxygen treatment(only if the scalp analysis machine is purchased from us) Cancer patients, scalp conditions Step-by-step on how to offer Japanese head spa treatment Tools: scalp oil, brush, scalp brush, guasha tools, tunning fork, scalp claw, guasha comb, shampoo, conditioner, aromatherapy... Head spa sink and scalp analyser: please visit our "Shop product section" for details. Certificate You will receive an accredited end-of-course completion certificate. How does in-person training work? Once you place your order, you can access your course content online. We will message you with some training dates to arrange your practical day. We teach Monday to Saturday so we always have many dates to choose from. You will have access to training material online and have to study the content and complete the theoretical part of training before your practical assignment. You will then come to our venue in Leyton E10 6RA where we will spend 2-4 hours learning and practising the Japanese head spa. Training Options: Training Course only: Home study + 2-3 hours practical assignment Training Course + sink: Home study + 3-4 hours practical assignment Training Course +sink+skin analysis machine: Home study +3-4 hours practical assignment Will I require a model? Yes, usually you will be required to bring 1 model. Is it a group course? Our Japanese Head spa Training is 1:1 course, however, if you have more friends, family member or employes that want to join on the same day that is absolutely possible. Are there video tutorials? Yes, you will have links to YouTube and training videos to watch the treatment being performed so you can refer back to it after the course. Are there any pre requisites? The course is available for complete begginers and advanced professionals.

The Art of Negotiation Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Introduction to Project Management This course provides practical insights into what is project management and how it is performed in a structured manner. This course provides practical insights into what is project management and how it is performed in a structured manner. You will learn how projects are selected, initiated, planned, executed, monitored and control, as well as closed, which could serve you ubiquitously. The goal of this course is to provide a minimally essential orientation to practical project management concepts, tools, and techniques. You will be provided with enough of these that can be applied from both a project manager and a key stakeholder perspective. What you Will Learn You will learn how to: Articulate on the basics of the project management profession Explain project management terms and concepts in practice Speak on how projects originate in mature organizations Employ a disciplined approach to initiating, planning, and managing projects to closure Identify and describe the roles and responsibilities of key project stakeholders Consider standard project processes to implement based upon the PMBOK® Guide Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Key terms and concepts Organizational framework Leadership framework Originating and Initiating Originating projects Initiating projects Planning Planning overview Scope and quality planning Resources and risk planning Schedule and cost planning Project baselining Executing and Controlling Executing Monitoring and Controlling Closing Project closing overview Closing administratively Closing financially Summary and Next Steps Review of goals, objectives, key concepts, and expectations Evaluations

How is SIA SO Top Up course delivered? It is a blended course. Total time is 4 hours (minimum). Online learning – minimum 4 hrs eLearning must be done online prior to the course commencement date. You will be given access to our online portal. Classroom learning – there is no classroom learning for this course. Learning is done online. We will give you access to our learner portal for you to get ready for the exams. Exams - 45 minutes (2 exams) are allocated for exams, which will be done in the classroom. You would need to come to the centre and sit the exams. Course Benefits / Package Deal ✅ UNPARALLELED VALUE! ✅ No classroom training: You will be given access to our eLearning portal for online learning to get ready for your exams, and you will only need to attend the exams. That is all. ✅ FREE Retakes of all units twice if you are unsuccessful, saving you over £90 per resit compared to other centres. ✅ TRAINING GUARANTEE: We have never postponed a course yet. You get your training or a full refund without losing a penny. ✅ BEST TRAINING: No nonsense or bla bla bla! We have trainers with a minimum of 20 years of field experience, offering you the best possible insights and practical knowledge. You will learn from industry experts who understand the real-world challenges and nuances of security work. See Reviews! ✅ FREE reading materials. Full access to our course materials and beyond, giving you comprehensive resources for your learning journey. ✅ FREE e-certificate via email upon completion (No need for a hard copy). ✅ FREE step-by-step guidance on how to apply for the SIA license, streamlining the post-training process. ✅ FREE parking (North London Centre Only) ✅ ALL-INCLUSIVE PRICES: Our pricing is transparent and all-inclusive. Course and exam fees are included, so you won't encounter any hidden costs. ✅ FREE employment support after completing your training. ✅ Customer support - via chat-box, phone, or email for any questions or assistance. ✅ We always deliver on our promise! We pride ourselves on delivering on our promises, ensuring that you receive the highest quality training and support. ✅ Hassle-Free Booking under 60 seconds / Pick a location / Select a date / Fill in the form / Click on Go To Check Out. These basic package offers are applicable only to this training!