Effective Presentation Skills (In-Person) In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Gain essential knowledge and practical skills to accurately monitor and interpret physiological parameters in patients with our "An Understanding of Physiological Observations" course. Learn to conduct and interpret various observations to support informed clinical decision-making.
Managing Stress and Building Resilience Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps
Essential skill for all mental health professionals This 2-day workshop gives you the opportunity to see demonstrated, experience, and practice the steps of this powerful technique in a small group under the careful guidance of our expert tutor… Accredited CPD Certificate : 12 hours Length 2 days (9:30am - 4:00pm) Excellent course. A brilliantly encouraging and supportive environment in which to learnHARRIET, WORKSHOP PARTICIPANT Life-changing! A great weight has been lifted off my shoulders.NURSE (PREVIOUSLY TRAUMATISED BY A CAR ACCIDENT) Why take this course We have over 20 years of experience in teaching the rewind technique to health and welfare professionals – we’ve drawn on that experience to develop a course which gives you enough time to thorough absorb and practice the technique, understand why it works and to experience it yourself, so that you leave confident in your ability to use the rewind safely and effectively. The Rewind Technique* is an effective psychological intervention for successfully treating trauma and phobias and one of the most important skills you need to master to be able to work successfully with any anxiety disorder or condition which may have developed as a result of unresolved trauma. Even the most severe phobic and post-traumatic stress (PTSD) symptoms can be successfully addressed using the the rewind technique taught on this 2-day course, which has been refined* in line with understandings from neuroscience to make it as safe and reliably effective as possible. An essential therapeutic technique to have in your therapeutic ‘toolkit’, it is important to learn and practice it under the careful guidance of our expert tutor – you will leave the course knowing how to use the rewind technique safely and effectively having watched live demonstrations, had plenty of time to practice the steps involved with fellow students, the opportunity to experience the technique yourself and more. Our workshop has limited numbers so you will have plenty of opportunities for asking questions and the tutor, who has extensive clinical experience. Using the rewind technique you can, often surprisingly quickly, detraumatise bad memories, stop flashbacks and other PTSD symptoms, cure phobias, banish nightmares and reduce anxiety so you can help the victims of abuse, rape, violence, car accidents, fire, terrorism and panic attacks, heart attacks and other life-threatening experiences. Another key benefit of this technique is non disclosure – there is no need for people to repeatedly revisit or talk about specific details of the events that have traumatised them. This helps avoid embedding the trauma further and making the situation worse – as can sometimes inadvertently happen in other therapeutic approaches to treating trauma – and helps prevent the therapist or counsellor being vicariously traumatised by what they might hear. It is also invaluable when working therapeutically with people who have suffered persistent physical or sexual abuse, and people with OCD. People suffering from other conditions, such as depression, addictions or uncontrollable anger, may have experienced a traumatic event, which needs to be successfully detraumatised in order for them to move on with their lives. As a result of our training in the rewind technique – which we have been delivering for over 20 years – our graduates have brought relief to literally thousands of people (eg. case history / PTSD Resolution). Please note This is a powerful technique, which needs to be implemented with care – we recommend you take the time to learn it in person in a small group with a skilled and highly experienced tutor who can guide you through the important steps involved, oversee you as you practise them, answer your questions and give you crucial direct feedback. The version of the rewind technique* you will learn on this course has been refined in line with understandings from neuroscience to make it as safe and reliably effective as possible. The course is taught over two days to ensure you have enough time to thoroughly absorb and practice the steps involved so that you are confident in using it and know how to do so safely and effectively with clients. You will also learn when it is NOT appropriate to use this technique and how to ensure you avoid embedding any trauma further, or making a phobia worse. Guided imagery and visualisation skills form an essential part of the rewind technique, which is why they are a requirement for attending this course. This has huge potential to change people's lives for the better. I can't wait to put what I've learnt here to good usePSYCHIATRIC SUPPORT WORKER What will you learn How to detraumatise people quickly and safely The necessary skills to treat even severe phobias Why this version of the rewind technique is so effective, and how it works Under careful guidance from the tutor, you will: revisit key skills for relaxing clients in order to successfully work using the technique walk and talk through a step-by-step breakdown of the rewind technique see a live demonstration of working with a phobia or trauma practice each stage of the rewind technique in pairs practice the entire process, with other course participants, under supervision You will also gain: Vital tools for psycho-education – both adding to your own understanding and to pass on to clients A clear understanding of the fear response and how PTSD and phobias develop The detrimental impact traumas and phobias can have on a person’s life The crucial role of the pattern-matching processes in the brain in triggering phobic responses and post traumatic stress symptoms How the main treatment techniques for treating post traumatic stress disorder (PTSD), sub-threshold trauma and phobias (including EMDR, EFT and CBT) work – their advantages and disadvantages Why the rewind technique draws on the innate ability we all have to recover from trauma Pre-disposing factors for suffering a problematic post-traumatic response (or developing a phobia) Why critical incident debriefing increases the incidence of PTSD How this version of the rewind technique has been modified to make it safer and more reliable Trauma-focused rewinding: the psycho-biological reason why this refined rewind technique works so consistently well A step-by-step breakdown of the essential stages of the rewind technique The chance to see a live demonstration of working with a phobia or trauma You will leave with: The confidence to begin using the technique ethically and safely A clear understanding of the advantages of using a non-intrusive psychological technique to treat trauma, PTSD and phobias (where the client does not have to go into details about or repeatedly ‘revisit’ what has traumatised them) What to do if a client as an abreaction Important information about when not to use this technique – and what can be done instead An understanding of how the rewind technique can be used to work with Complex Trauma and cases involving ‘freeze’, shutdown or dissociative responses How you can carefully apply this technique to relieve a huge range of anxiety disorders Greater confidence in dealing with anxiety disorders and distress caused by trauma, phobias and flashbacks An understanding of how rapidly transformative this technique can be; on the last afternoon we view a filmed therapy session (and follow up) in which Joe Griffin uses the rewind technique to relieve a young man of his severe shark phobia There is also plenty of opportunity for you to ask questions and to experience and practice, under careful guidance, the various stages of the rewind technique yourself. Who is this course suitable for? Anyone working with distressed, phobic or traumatised people, who has already taken our Guided Imagery and Visualisation workshop (and ideally the Therapeutic Power of Language workshop too) as these skills are essential components of the rewind technique. If you help traumatised people (including children) or people suffering from any form of phobia or anxiety disorder – this includes: psychotherapists, counsellors, mental health nurses, OTs, health visitors, social workers, psychiatrists, GPs, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists and those working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel – you will find the rewind technique and associated skills hugely helpful. Course requirements Guided imagery, relaxation and visualisation are an integral component of the Rewind Technique – if you don’t already have experience in using these skills therapeutically with others you must complete our Guided Imagery and Visualisation for Therapeutic Change workshop before attending this course (this is always run the day before our rewind technique training). This is to ensure you get the most out of this 2-day course and also have the necessary skills for practising the rewind technique safely and effectively. You would also find it useful to attend the Therapeutic Power of Language workshop beforehand if you can. All 3 workshops count towards Part 1 of the HG Diploma. Ros Townsend’s live online training Trauma: Patterns of the past is also useful for anyone working with or supporting someone suffering from unresolved trauma, or who would like to understand their own experiences of trauma better. She also runs a workshop on working with Complex Trauma. *About the Rewind Technique The Rewind Technique originated from one developed by Richard Bandler, one of the founders of NLP, when it was called the Visual/Kinaesthetic Dissociation protocol. A variant of this was developed by Dr David Muss, who called it the Rewind Technique. The version of the Rewind Technique you will learn on this 2-day course was refined by Joe Griffin and Ivan Tyrrell, co-founders of the human givens approach, to make it as reliably effective and safe as is possible by aligning the method with their insights into how trauma and phobias are processed in the brain. HG Therapists now follow a specific Rewind Protocol which follows the essential steps of the process that Griffin and Tyrrell set out. Course format This intense 2-day training proceeds through a blend of talks, live demonstrations, skill-developing exercises, practice sessions (under careful guidance) and deconstruction of filmed examples of the technique being used, including one with a severely traumatised young woman. There is also plenty of opportunity for networking and discussion during the breaks. The course was previously entitled: The fast phobia and trauma (PTSD) cure – a 2-day workshop in the rewind technique This course has been independently accredited by the internationally recognised CPD Standards Office for 12 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Disciplined Agile Scrum Master (DASM): In-House Training Is your team treading water using waterfall? Do you feel trapped in an agile framework? Would you like to find solutions to the problems you've been wrestling with? Are you looking for ways to enhance your team's agility? Break free from your old ways by choosing a way of working that fits your team's context. Find strategies to improve your processes and strengthen your team with the Disciplined Agile® tool kit. Disciplined Agile Scrum Master is a nine-lesson, instructor-led course that shows you how to use Disciplined Agile (DA™) to improve your team's way of working. In just two days, you will become familiar with foundational agile and lean practices that DA supports, practice using the tool kit to solve problems, and learn how to build high-performance teams. Filled with activities, animations, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Scrum Master (DASM) exam and, equally important, start using Disciplined Agile immediately. #BBD0E0 » What You Will Learn After the completion of this course, you will be able to: Apply foundational agile and lean practices in your own team setting Describe what business agility is and how it is core to value proposition of Disciplined Agile® Describe the significance of the Disciplined Agile mindset Define the DA™ principles, promises, and guidelines and how they set Disciplined Agile apart from other frameworks Explain how people are organized into DA teams Define the primary DA roles and how they each are key to the success of a self-organizing agile team Explain how to help your team work well together using the Lean principle of 'respect people' Analyze your team's context to make better process-related decisions Select the best-fit DA life cycles for your teams Apply the five DA steps of choosing your team's way of working (WoW) Apply the relevant agile and lean techniques to successfully initiate your team Apply the relevant agile and lean techniques to support your team producing business value Apply the relevant agile and lean techniques to support your team releasing their work into production Apply the relevant agile and lean techniques to support your team on an ongoing basis Recognize when to be resilient List and define the principles of Lean Significance of the Disciplined Agile® Mindset Business agility and how it is core to value proposition of Disciplined Agile Eight DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks Which situations each of the DA™ life cycles is best applied DA Practice of choosing a team's way of working (WoW) Foundations of Agile How people are organized into DA teams Primary DA roles and how they each are key to the success of a self-organizing agile team Help your team work well together (Lean principle 'Respect people') Inception phase and why it is important DA tool kit to tailor your way of working within a select phase according to context Agile techniques and ceremonies relevant to Inception Construction phase and why it is important Agile techniques and ceremonies that take place during Construction Eliminate Waste and Build Quality (Lean principles) Deliver Value Quickly (Lean principle) Transition phase and why it is important Ongoing phase and why it is important Learn Pragmatically (Lean principle) Elements of the process blade (onion) diagram Principles of Lean When to be resilient Benefits of explicit workflow Kaizen loops and PDSA techniques for continuous improvement Options for cross-team learning: "community of practice" and "center of excellence"
Writing Clear Business Communication (In-Person) Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete. This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach. What You Will Learn You'll learn how to: Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change o Mind-set o Tool-set o Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan
Course Objectives At the end of this course you will be able to: Understand the Outlook interface Send and receive email messages Organise email messages Manage their calendar Manage their contacts Work with tasks and notes Customise Outlook ' 1 year email support service Take a look at the consistent excellent feedback from our corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses. Our competitive rates start from £550.00 per day of training Tailored training courses: You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Getting Started With Outlook Navigate the Outlook Interface Perform Basic Email Functions Use Outlook Help Composing Messages Create an Email Message Check Spelling and Grammar Format Message Content Attach Files and Items Enhance an Email Message Manage Automatic Message Content Reading and Responding to Messages Customise Reading Options Work with Attachments Manage Your Message Responses Managing Your Messages Manage Messages Using Tags, Flags, and Commands Organise Messages Using Folders Managing Your Calendar View the Calendar Manage Appointments Manage Meetings Print Your Calendar Managing Your Contacts Create and Update Contacts View and Organise Contacts Working With Tasks and Notes Create and manage Tasks Create and manage Notes Customising the Outlook Environment Customise the Outlook Interface Create and Manage Quick Steps Who is this course for? Who is this course for? This course is intended for the user who needs to learn how to use Microsoft Outlook to compose and send email, schedule appointments and manage contact information. Requirements Requirements General knowledge of the Windows OS
Enhance your respiratory care skills with our comprehensive course. Learn to assess, diagnose, and manage respiratory conditions for better patient outcomes.
About this Virtual Instructor Led Training (VILT) This 2-half-day Virtual Instructor Led Training (VILT) course will discuss the chemical aspects of the water-steam cycle in a power plant. The VILT course will examine the different types of chemicals used in boilers, potential issues in a water-steam cycle as well as aspects of monitoring and specifications regarding target values and alarm levels. Participants will also be equipped on what to do or key action steps to take in the event of chemistry-related incidents. This course is delivered in partnership with ENGIE Laborelec. Training Objectives The VILT course will cover the following: Detailed aspects of chemistry in a water steam cycle, including types of chemicals used in boilers depending on the treatment and type of boiler Potential issues in a water-steam cycle such as corrosion and deposition Monitoring & analytical programmes and knowledge of specifications for the water steam cycle (normal values targets - alarm levels) Chemistry aspects during transition periods: start-up, shutdown and preservation Actions to be taken in the event of an alarm Examples of incidents or deviations compared to normal chemistry Target Audience The VILT course is intended for: Power plant chemists Plant operation or maintenance engineers Consultants and technical project managers Boiler engineers Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader is a chemistry consultant in the energy sector. He works with operators of power plants and industrial facilities. He is active in water-steam cycle chemistry, where he provides support to increase chemistry maturity through audits, trainings or development of key performance indicators. His role also includes operational assistance in the field of chemical cleaning and troubleshooting. More recently, he expanded his field of competence towards electrical storage. In this regard, he specializes in electrochemistry and is in charge of different tests on batteries and their components within the ENGIE Batteries Lab. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations