1959 Courses in London

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Adobe Authorised Training Centre. Classroom based course with study materials and certificate of completion included. Apple Final Cut Pro X is a revolutionary video editing application that makes it possible for beginners and seasoned professionals to achieve stunning results. This one day workshop introduces students to the primary feature set and functionality of Final Cut Pro X. Students will learn to perform a range of editing functions while familiarising themselves with the user interface. Description Completing this course will enable you to do the following and more: Become familiar with the Final Cut Pro User interface Learn Workflow & Media Management Understand Events and Projects Organise your files and your system Use Keywords and Ratings Import, Edit, and Trim video Mark clips Use Trimming techniques Learn Ripple, Roll and Extended edits Use the Slip and Slide tools Perform Transitions and Effects Use and modify transitions Apply filters Use Colour Balancing to improve images Edit Audio and use filters Finishing and final output For the full course content please download the course information pdf listed above. Who is this course for? This workshop is suitable for anyone who wishes to learn Final Cut Pro X from scratch or wants to improve their existing knowledge of the program. Requirements Attendees should have basic Mac skills. You will need a free Zoom account to participate in this live online course. Certificates Certificate of completion Digital certificate - Included

Every relationship has its ups and downs, but sometimes these become too difficult for a couple to manage on their own… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am–4.00pm GMT) Probably the best couples therapy training course I have ever attended. Very full, hugely informative contentWELLBEING OFFICER, SOLENT MIND Live training delivered online – Attend Jennifer Broadley’s online training masterclass live online on Tuesday 21st May 24 via Zoom. The content covered is the same as her attended workshop with a few modifications to some of the exercises, and you will have plenty of opportunities to ask questions. All you need is a quiet place to watch, a computer or tablet and a strong internet signal, the rest is easy – simply book your place as normal, and we will email you details of how to join the Zoom workshop. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Why take this course Relationship issues are one of the most common causes of emotional distress – and often the reason people seek help. A solid understanding of why difficulties arise, and what can be done about them, is extremely useful therefore for all caring professionals, not just those working with couples. Drawing on pioneering research, Jennifer Broadley’s one-day couples counselling course gives you this important knowledge, along with a range of strategies and proven tips for working effectively and ethically with more than one client. She shares the practical guidelines and skills she has acquired over many years of successfully helping couples using the human givens approach to build and maintain supportive and mutually rewarding relationships. Presented without psychobabble, and making good use of insightful case histories, Jennifer demystifies an area of counselling that many find daunting or fear is complicated. The day covers: the most effective ways to help and build rapport with couples in conflicted relationships; the sex differences in processing emotions; non-blame talking styles; the long-term impact of parenting; past conditioning, including psychological traumas, that can give clues about why difficulties arose; and what we can learn from the way successful couples facilitate mutual needs satisfaction. Well worth attending – and the money. I'm going back refreshed and well resourced, with lots of new skills and strategies to try.PSYCHOTHERAPIST What will you learn Essential skills for building and maintaining rapport with two emotionally-aroused people Ways to encourage both partners to engage in solving their difficulties How to teach non-blaming communication skills and explain the differences in male and female behaviour to clients What to do if one or even both parties are having an affair How to deal with issues specific to couple counselling, such as confidentiality The key points you need to bear in mind when working with more than one client at a time How to structure effective therapy sessions and goal setting with two people Effective ways to help each partner begin to cooperate in helping the other get their emotional needs met The key ingredients for a healthy and mutually rewarding relationship An insight into the many common relationship problems – and how to help clients overcome them (illustrated with case histories) Tips and techniques for staying objective and empathetic, whilst calming your clients’ high emotional arousal How to recognise and interrupt disruptive behaviour patterns How to use Solution Focused Questioning to initiate change How to manage setbacks and keep the partners motivated How to tell when the relationship isn’t the problem – and what to do about it How to use Guided Imagery with two people Information regarding the latest research into effective couples therapy How early life experiences can influence our relationships, and what to do about this now Creative ways to develop effective interventions, including using tasks and metaphor Asperger’s syndrome – how to work with couples if one or both show Asperger traits, a common cause of relationship problems Considering the wider picture, including other family members Course notes, Accredited CPD Certificate and more… Course Programme The ‘Couples therapy – a practical masterclass’ counselling course starts at 9.15am and runs until 4.00pm. (GMT). 9.15am Join the Zoom meeting 9.30am What predicts relationship stability and fulfilment? 11.00am Comfort break and discussion 11.30am Building empathy, how to use RIGAAR™ 1.00pm Lunch break 1.45pm Structuring therapeutic interventions, establishing goals, and moving forward 2.45pm Comfort break and discussion 3.00pm Valuing the bigger context 4.00pm Day ends Who is this course suitable for? Anyone considering working therapeutically with couples Psychotherapists and counsellors already working with couples who would like additional insights, tools and strategies to use Anyone involved in mental health or whose work involves dealing with couples or families, including: social workers, psychologists, teachers, GPs and health visitors Anyone who is interested in learning solution focused, brief therapy interventions, working from the human givens approach, to facilitate a rapid process of change for couples in distress Anyone wanting to overcome their own insecurity in a relationship or to learn more about the myriad dynamics that come into play in relationships will benefit from the information given on this course. Please Note This course is not a substitute for therapy.

Do you wish to advance your professional development in healthcare by gaining the necessary skills and knowledge relevant to catheterisation? This comprehensive catheterisation training course is ideal for you!  This course will help you learn about the entire process of catheterisation and the best practices for handling, inserting, and changing catheters securely. Whether you are a beginner or an experienced individual looking to advance your career in the healthcare sector, this course will set you up with the appropriate training required to excel in your role.   This extensive catheter training online course covers the following credentials:  Catheterisation process and methods Male and female catheterisation Various types of catheters Placement of the catheter after surgery Aseptic method Female and male urethral catheterisation Course Highlights Designed by healthcare professionals Accredited by the CPD Certification Recognised and Valuable Certification Self-Paced Online Theoretical Learning High-Quality E-Learning Study Materials Interactive practical training Remote Theoretical Learning Classroom-Based Catheterisation Training Course  To ensure effective catheter training, our classroom-based learning is divided into two parts:  Remote theoretical learning (online)  We offer comprehensive theoretical instruction for the first portion of our catheterization training course, which you can finish at your own convenience. After successfully completing the courses and assessments, you can go on to the practical learning phase.  Practical learning As part of the practical training, you will receive practical demonstrations and hands-on experience to justify your role.  Who is this Catheterisation Training Course for? This catheterisation course is primarily aimed at:  Health Visitors Healthcare professionals Nurses, midwives, pharmacists and doctors Freshers looking to begin their career in the healthcare sector Anyone looking to enhance their catheterisation skills Whether you are a fresher looking to kickstart your career in the field of healthcare and searching for catheterisation training for nurses or practising healthcare looking to enhance your catheterisation skills, this course will help you achieve your professional aspirations by all means.   Aims and Learning Outcomes of this Catheterisation Training Course  By the end of this catheterisation training course, you will:  Grasp the entire process and methods of catheterisation Recognise the basic types of catheters Gain knowledge about the process of female and male urethral catheterisation Know where the post-procedure catheter should be placed Learn how to change and handle catheters properly Understand how to maintain catheter systems on a daily basis Know how to keep and maintain records Entry Requirements There are no academic entry requirements for this catheterisation training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Female and Male Catheterisation training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.  Upon successful completion of the coursework and assessments, you will be directed to the practical learning part which will be conducted face-to-face. The practical training is taken during weekends to ensure maximum attendance. You will be required to attend the training from our London-based office which will be specified to you during enrolment. Upon successful demonstration of catheterisation, you will be awarded a certificate that is accepted by thousands of professional bodies and government regulators here in the UK and around the world. Course Curriculum 1. Introduction to Catheterisation 2. Anatomy and Physiology of Urinary System 3. Methods of Catheterisation 4. Size of Catheters 5. Reasons for Catheterisation 6. Causes and Types of Incontinence 7. Male Catheterisation Procedure 8. Female Catheterisation Procedure 9. Post Catheterisation Care 10. Removing an Indwelling Urethral Catheter 11. Risks Involved with an Indwelling Catheter 12. Infection Control and Prevention 13. Record Keeping 14. Conclusion Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Competency Certificate and Certificate of Achievement from Lead Academy You will receive a competency certificate after successfully completing the Part 2 of the phlebotomy course, which serves as confirmation that you are qualified to function as a phlebotomist without the need for close supervision. Also, on successful completion of the phlebotomy course, you will be eligible to obtain a CPD accredited PDF and Hardcopy certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy.

Live online course with study materials and certificate of completion included Adobe After Effects is recognised as an essential tool for motion graphics and visual effects. Our introductory Adobe After Effects course is designed for those new to post-production techniques, and would like to get the most from this immensely powerful application. Whether you are a motion graphics designer, a web designer, rich media artist or broadcast video editor, this course covers all the techniques you need to successfully start using, or significantly improve your command over, Adobe After Effects. Description Completing this course will enable you to do the following and more: Become familiar with the After Effects workspace Create animations using keyframes Understand keyframe interpolation and velocity Work with the graph editor to fine tune animations Work with Solid, Text and Null layers Work with masks, mattes and track mattes Create Compositions Incorporate video with Photoshop and Illustrator. Use video layering with transfer and blending modes Use Motion Tracker and 3D Camera Tracker Apply and animate Effects Use Colour Correction / Glows + Curves Use filters for special effects Render your final project For the full course content please download the course information pdf listed above. Who is this course for? This workshop is suitable for anyone who wishes to learn Adobe Afer Effects from scratch or wants to improve their existing knowledge of the program. Requirements Attendees should have basic PC or Mac skills. You will need a broadband internet connection to participate in this live online course. Certificates Certificate of completion Digital certificate - Included

Commission an original, traditional and quirky Portrait in oils, acrylics or digital sketches

This is a one-day professional diploma course. Traditional Swedish massage therapy is generally used for relaxation, the techniques you will learn on this course enables the therapist to focus on and treat specific problems. Clients are increasingly asking for deeper and more advanced techniques due to their effectiveness in treating a host of issues, the most widespread being back and shoulder pain. On this course you will learn deep tissue techniques, trigger point, palpation, neuromuscular techniques, and hands-free techniques all for a full body treatment.Our comprehensive 4 day intensive professional body massage course guides you carefully through all of the traditional Swedish massage techniques for front and back body, including feet, head and face massage and seated back massage routine too, so that you can deliver a very effective and therapeutic treatment for your clients.

This half day course provides participants with the knowledge and skills to write a simple but effective business plan for their organisation. It considers aspects of why business planning is important, what background research is needed, what subject areas to include and how to monitor progress against the business plan. For in-house courses the session could be extended to a whole day with participants spending the afternoon working on a first draft of a business plan.

Discover effective new ways to: find out what the problem is, communicate with reluctant teens, discover their hidden strengths, promote positive behaviour change, improve their mental health – and much more… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) The best live online I have attended so far and I’ve done eight! Everything was relevant – completely spot onTEACHER / TUTOR Live Online – Join Richard Brook on Tuesday 19th March for this live online training event via Zoom. Simply book your place and we will email you details of how to join the Zoom workshop the day before. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. Why take this course This live online training event gives you the essential knowledge, tips and practical skills you need to help troubled teenagers unlock their potential and begin to build lives for themselves that work well. Tutor Richard Brook has a wealth of hands-on practical experience in adolescent mental health and social work which he draws on throughout the day – you will have plenty of time to ask questions and discuss how you can implement the skills and techniques in your own work or with the teens you care for.   The programme is varied and intensive, yet lively with a strong focus on gaining skills. It clarifies what healthy teenage development looks like, why things can go wrong and the best ways to help young people overcome obstacles and begin to create lives for themselves that work well. Richard also shows how, by working with the ‘givens’ of human nature, and ensuring that sound knowledge of how people really function is applied intelligently to teenagers, you can speed up progress, reduce anti-social behaviour and teen depression, and bring young people real benefits. At the end of the day you will find yourself more empowered to respond effectively to each individual’s needs and temperament, whilst avoiding yourself the emotional pitfalls of working in stressful situations. Such a realistic and logical approach – it's given me lots of ideas for working with a variety of people, not just teenagers!PROBATION OFFICER What will you learn An increased understanding of what drives most problematic behaviour, including anti-social behaviour Essential knowledge and skills to deliver effective interventions to young people, both individually and in groups A deeper understanding of the causes of adolescent mental health problems Simple yet effective techniques for engaging uncommunicative young people, building rapport and promoting behavioural changes Constructive ways to help prevent teenage depression, anxiety and stress Four vital guiding principles that ensure your work with young people is relevant and effective Ways to motivate young people and help them set achievable goals How to discover and build upon a young person’s strengths and engage them in practical problem-solving Knowledge of how the insights from the human givens approach can dramatically improve interventions and their outcomes The opportunity to discuss how you could implement these in your own work with a highly knowledgeable tutor who has years of hands-on experience Also covered: The common misconceptions about adolescence What healthy teenage development looks like – this may bring you some surprises! A clear and logical foundation upon which to structure creative and effective interventions Ways to respond effectively to each individual’s needs, temperament and learning style How to avoid the emotional pitfalls of working in stressful situations An expanded repertoire of skills and a refined understanding of what works and – most importantly – why Course Programme The ‘How to help troubled and troublesome teenagers’ course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am What’s the trouble? 11.00am Comfort break and discussion 11.30am How to communicate with teenagers 1.00pm Lunch break 1.45pm Practical problem solving 2.45pm Comfort break and discussion 3.00pm How to help them create a life that works well 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.

Mastering Critical Conversations We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan