Name: Microsoft Word Introduction - In-company (now with live online classes)
Price: 550 GBP
Availability: InStock

London

<p><strong>Course Objectives</strong></p><p>The goal of this course is to provide you with the knowledge required to use more advanced functions and formulas and work with various tools to analyse and present data in spreadsheets, such as sorting, filtering, applying conditional formatting and charting the data.</p><p>'</p><p><em><strong>Customer Feedback</strong></em></p><ul><li><p><strong>Really useful and engaging course. Learnt a lot that will be very beneficial in my job. Trainer was great.</strong></p></li><li>Kelly Moreley - TACT</li></ul><ul><li><strong>Very happy with the course. Worked as a good refresher from what I knew already and enhanced my knowledge further in formulas + vlookup and shortcut keys.</strong></li><li>Jenny Price - Acer</li></ul><p>1 year email support service</p><p>Take a look at the <strong>consistent excellent feedback from our corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p><p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p><p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke courses.</p><p><strong><strong>Tailored training courses:</strong></strong></p><p>In, in company training, you can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Recap on Excel formulas and calculations</strong></p><ul><li>Overview of formulas in Excel</li><li>Relative, Absolute and Mixed cell references</li></ul><p><strong>Group editing worksheets</strong></p><p><strong>Autofill and Flash Fill</strong></p><p><strong>Changing Excel’s environment Options</strong></p><ul><li>Changing the default number of sheets</li><li>Creating an Autofill Custom List</li><li>Adding tools to the Quick Access Toolbar</li></ul><p><strong>Mastering Excel Tables</strong></p><ul><li>Introducing Excel Tables</li><li>Formatting a Table</li><li>Creating Calculated Columns</li><li>Using Slicers to filter your data</li><li>Using Totals to get statistics out of your data</li><li>Removing duplicates</li><li>Converting Tables back to normal Ranges</li></ul><p><strong>Using names Ranges</strong></p><ul><li>In Excel formulas</li><li>As a way of navigating through the workbook</li></ul><p><strong>Advanced Formulas</strong></p><ul><li>Simple IF examples</li><li>Using IF to check if a cell is blank</li><li>Nested IFs</li><li>VLOOKUP</li><li>HLOOKUP</li><li>Text Functions</li><li>Date Functions</li></ul><p><strong>Conditional formatting</strong></p><ul><li>Apply Conditional Formatting</li><li>Customising Conditional Formatting</li><li>Using Icons in Conditional Formatting</li><li>Using Formulas to conditionally format cells</li></ul><p><strong>Linking spreadsheets and workbooks</strong></p><ul><li>Making a reference to another worksheet</li><li>Making a reference to another workbook</li><li>Editing links</li><li>Troubleshooting links</li></ul><p><strong>Analysing databases</strong></p><ul><li>Quick analysis</li><li>Sorting a database</li><li>Apply filters to a database</li><li>Advance filter</li><li>Sorting and Filtering by Conditional Formats</li></ul><p><strong>Charts</strong></p><ul><li>Analyse trends in data using Sparklines</li><li>Creating charts from start to finish</li><li>Exploring the different Chart Types</li><li>Apply Chart Styles</li><li>Formatting Chart Elements</li><li>Filtering Charts by Series or Categories</li><li>Adding a Trendline to a Chart</li><li>Create a Chart Template</li></ul><p><strong>Attaching security to a spreadsheet and workbook</strong></p><ul><li>Protect Cells</li><li>Protect Structure of worksheets</li><li>Protect a Workbook by adding passwords</li></ul><p><strong>Introduction to Pivot Tables</strong></p><ul><li>What are Pivot Tables?</li><li>Using recommended pivot tables to analyse your data</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>For those who want to explore in more detail formulas and functions, data analysis and data presentation.</p>
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Preferably, delegates would have attended the Excel Introduction course.</p>
                        </div><h2>
        
            Career path
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Excel know-how can instantly increase your job prospects as well as your salary.</p><p>80 percent of job openings require spreadsheet and word-processing software skills</p>
                        </div><h2>
        
            Certificates
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Microsoft Office Training

Microsoft Excel Intermediate - In-company

General Admission

<p><strong>Course Objectives</strong></p><p>At the end of this course you will be able to:</p><ul><li>Work with advanced lookup and reference functions</li><li>Create macros to automate common tasks</li><li>Use advanced techniques to analyse data</li><li>Create PivotTables and PivotCharts</li><li>Work with data validation tools</li><li>Import and export data</li></ul><p>'</p><p><em><strong>Customer Feedback</strong></em></p><ul><li><strong>Best Training Ever!</strong></li><li>Just finished a bespoke 1-1 training course in Excel Advanced, Macros &amp; VBA. Pedro is an excellent trainer, imparting his skills and knowledge in the best way - appropriately to audience skills, knowledge and ability. Pedro is always approachable, encouraging and supportive, giving delegates the optimum learning environment. I would not hesitate to recommend Pedro as a trainer, whatever your level of ability.</li></ul><ul><li>Amanda Morris - Treasury &amp; Systems Accountant at Reall - Real Equity for All</li></ul><ul><li><p><strong>The course was very interesting and engaging and will definitely be put to use. The trainer was very helpful and charismatic.</strong></p></li><li>Marving Lopez - AM Best Europe</li></ul><ul><li><strong>Pedro was excellent. Very knowledgeable, clear and great rapport with class.</strong></li><li>Darren Barkey - Direct Wines</li></ul><ul><li><strong>Great content and learnt a lot. Really enjoyable :)</strong></li><li>Kristie-Lee Ryan - Stirling Ackroyd</li></ul><p>1 year email support service</p><p>Take a closer look at the <strong>consistent excellent feedback from our growing corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p><p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p><p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p><ul><li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul><p><strong><strong>Tailored training courses:</strong></strong></p><p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p>Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in.</p><p><strong>Advanced Functions</strong></p><ul><li>COUNT, COUNTA, COUNTIF, COUNTBLANK, SUMIF, SUBTOTAL</li><li>IF, OR, AND, IFERROR</li><li>VLOOKUP to lookup Exact Values and Approximate values</li><li>MATCH, INDIRECT, ROW/COLUMN, INDEX, OFFSET</li></ul><p><strong>Analysing Data</strong></p><ul><li>PMT function to calculate a monthly payment of a loan</li><li>What If Analysis using Goal Seek</li><li>Use scenarios to consider many different variables</li><li>Using Solver Add-in to optimize variables</li></ul><p><strong>PivotTables</strong></p><ul><li>Create a PivotTable to analyse worksheet data</li><li>Add or remove fields in a PivotTable</li><li>Change the data source for a PivotTable</li><li>Working with external data sources</li><li>Using different Statistical Functions</li><li>Calculate a Running Total, % of Grant Total, Difference From…</li><li>Using the Slicer and Timeline to filter the PivotTable</li><li>Using Filters in a PivotTable</li><li>Group by Date, Auto Group by ranges of values, Custom Group</li><li>Create a PivotChart</li><li>The GETPIVOTDATA function</li></ul><p><strong>Formula auditing</strong></p><ul><li>Precedents and dependents</li><li>Error checking</li><li>Watch a formula and its result by using the Watch Window</li><li>Evaluate a nested formula one step at a time</li></ul><p><strong>Data Validation</strong></p><ul><li>Number Validation</li><li>Data List Validation</li><li>Message Prompts and Alerts</li><li>Conditional Data Validation</li><li>Data Validation Errors</li></ul><p><strong>Consolidation</strong></p><ul><li>Consolidate data by position</li><li>Consolidate data by category</li><li>Use a formula to consolidate data</li></ul><p><strong>Outline (group) data in a worksheet</strong></p><ul><li>Create an outline of rows</li><li>Create an outline of columns</li><li>Copy outlined data</li><li>Hide or remove an outline</li></ul><p><strong>Connect external data to your workbook</strong></p><ul><li>Using the Power Query Editor to import data</li><li>From Text and CSV, From Access, From Web, From another Workbook</li><li>Using the Power Query Editor to; Transform your data by Selecting which fields to import, by Splitting Columns, Changing Data Type and more.</li><li>Deleting Applied Steps</li><li>Refreshing your data</li></ul><p><strong>Working with Form Controls; Buttons, Option Buttons and Scroll Bars</strong></p><p><strong>Introduction to Macros</strong></p><ul><li>Change Macro Security settings</li><li>How to Record a macro</li><li>Some Macro Examples</li><li>Delete a macro</li><li>Edit the macro to view the VBA code</li><li>Copy part of a macro to create another macro</li><li>Assign a macro to a button</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is intended to end users who want to develop their skills so they can use advanced techniques to analyse extensive and complex datasets in Excel and to automate simple tasks with the use of Macros.</p>
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Preferably, delegates should have attended the Excel Intermediate course.</p>
                        </div><h2>
        
            Career path
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Excel know-how can instantly increase your job prospects as well as your salary.</p><p>80 percent of job openings require spreadsheet and word-processing software skills</p>
                        </div><h2>
        
            Certificates
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Microsoft Excel Advanced - In-company

Loughborough

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		<div>
			
			<p>A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.</p>
			<div><i></i> 2 x 4 hour Sessions</div>
			<div><i></i>  £534.00 incl. VAT</div>
			
			
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		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><p>We're the most educated, powerful generation of women in history, we're graduating in higher numbers from university than men, reaching the senior ranks in business and politics and we're the primary breadwinners in many households. Yet eight out of ten women experience stress on how to get everything done, reach our potential and establish a work/life balance.</p>
<p>The program will cover areas of key relevance to women leaders and those who aspire to leadership positions. As women make their way toward top positions and centre-stage roles in both public and private sector organisations, companies are under increasing pressure to bolster their boards with independent 'heavyweights' and these are increasingly women.</p>
<p>Women bring a creative spark, intelligence, personality, professional ability and motivation to senior roles, but there are still constraints on career progression, both organisational and personal.</p>
<p>This fast-paced and highly interactive programme will consider some of these constraints and will discuss ways to address them.  It will be led by an international trainer and communications expert, a leading advocate for women's workplace issues.  A powerful and dynamic seminar, it will focus on communications, career planning and management and leadership development for mid-to senior-level women managers.  It will also cover some of the latest research findings from Europe and the USA regarding women in the economy and the contribution they make.</p>
<p>As an additional option, the programme can include a networking session featuring Susan's dynamic workshop - 'How to work a room: Savvy networking for business and personal success'. </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3><b>The course covers:</b></h3>
<ul>
<li>The barriers that keep women from getting ahead</li>
<li>The DNA of women leaders</li>
<li>The  universal laws of leadership</li>
<li>The best ways to create your own successful support system and increase the effectiveness of your networks</li>
<li>The keys to creating high-performance work teams</li>
<li>How to avoid getting trapped in the 'Superwoman Syndrome'</li>
<li>How to balance work and life and make the most of your time away from the office</li>
<li>Dealing with maternity leave</li>
<li>The keys to communicating with brevity and impact</li>
<li>Communicating with alpha males</li>
<li>Negotiating effectively</li>
<li>Developing a new business agenda to support women</li>
<li>Women as mentors and coaches</li>
<li>Presence and personal image - getting it right</li>
<li>Situational leadership</li>
</ul>
<h3><b>Learning outcomes:</b></h3>
<ul>
<li><b> </b>Better manage your role when working in a male-dominated environment</li>
<li>Learn to speak with authority and impact</li>
<li>Understand your management and leadership style</li>
<li>Be better able to motivate and inspire your team</li>
<li>Understand how to create a work/life balance</li>
<li>Engage with others in a supportive and inspiring training environment</li>
</ul>
<p></p>
	
		<h3>Target Student</h3>
		<p></p><p>This program will be particularly valuable for mid-senior women managers who are looking to make the next step in their career growth.  </p>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Women In Leadership

A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.

Women in Management & Leadership

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		<div>
			
			<p>This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.</p>
			<div><i></i> 2 x 180 mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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	<div id="filters">
		
		
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    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.<br /></span></h4>
<p> </p>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the programme participants will:</h3>
<ul>
<li>Acquire the ability to think about an organisation strategically, tactically and operationally</li>
<li>To develop the ability to align the organisation's vision to performance objectives</li>
<li>To identify, analyse and manage organisational risk</li>
<li>To identify the constituent parts of an organisational process and assess where value can be added</li>
<li>To distinguish Critical Success Factors and consider their relationship to Key Performance Indicators</li>
<li>To apply the concepts of Continual Improvement to business processes</li>
<li>To recognise the benefits of ISO quality systems to improve operational excellence</li>
<li>To recognise, collect and analyse qualitative and quantitative data to inform decision making</li>
</ul>
<p></p>

This programme is aimed at helping participants to manage their time more effectively and to be more productive with the time available to them.

Gold Time & Productivity Management

<p><strong>Course Objectives</strong></p> <p><strong>At the end of this course you will be able to:</strong></p> <ul> <li>Customise message settings</li><li>Organise and locate Outlook messages</li><li>Set Calendar options</li><li>Manage their Contacts</li><li>Work with activities using the Journal and Tasks</li><li>Share their workspaces</li><li>Manage their Outlook data files</li></ul> <p>' 1 year email support service</p> <p>Take a look at the <strong>consistent excellent feedback from our corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p> <p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p> <p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p> <ul> <li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul> <p><strong><strong>Tailored training courses:</strong></strong></p> <p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Configure Advanced Message Options</strong></p> <ul> <li>Delay delivery</li><li>Insert Advanced Characters and Objects</li><li>Modify Message Settings, Properties, and Options</li><li>Use Automatic Replies</li></ul> <p><strong>Advanced Message Management</strong></p> <ul> <li>Sort Messages</li><li>Filter Messages</li><li>Organise Messages</li><li>Search Messages</li><li>Manage Junk Mail</li><li>Manage Your Mailbox</li></ul> <p><strong>Automate Repetitive Tasks</strong></p> <ul> <li>Quick steps</li><li>Rules</li><li>Auto Archive</li></ul> <p><strong>Advanced Calendar Management</strong></p> <ul> <li>Manage Advanced Calendar Options</li><li>Create Calendar Groups</li><li>Manage Meeting Responses</li></ul> <p><strong>Advanced Contact Management</strong></p> <ul> <li>Edit an Electronic Business Card</li><li>Manage Advanced Contacts Options</li><li>Forward Contacts</li><li>Export Contacts</li></ul> <p><strong>Managing Activities by Using Tasks and Journal Entries</strong></p> <ul> <li>Assign and Manage Tasks</li><li>Record and Modify Journal Entries</li></ul> <p><strong>Sharing Workspaces with Others</strong></p> <ul> <li>Delegate Access to Mail Folders</li><li>Share Your Calendar</li><li>Share Your Contacts</li></ul> <p><strong>Managing Outlook Data Files</strong></p> <ul> <li>Back Up Outlook Items</li><li>Change Data File Settings</li><li>Configuring Email Message Security Settings</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is designed for experienced Outlook users who need to increase their efficiency in the usage and manipulation of emails, tasks and the calendar.</p> 
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Preferably, delegates would have attended the MS Outlook Introduction course.</p> 
                        </div>

Microsoft Outlook Advanced - In-company (now with trainer led live online classes)

<p><strong>Course Objectives</strong></p> <p>At the end of this course you will be able to:</p> <ul> <li>Understand the Outlook interface</li><li>Send and receive email messages</li><li>Organise email messages</li><li>Manage their calendar</li><li>Manage their contacts</li><li>Work with tasks and notes</li><li>Customise Outlook</li></ul> <p>' 1 year email support service</p> <p>Take a look at the <strong>consistent excellent feedback from our corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p> <p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p> <p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p> <ul> <li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul> <p><strong><strong>Tailored training courses:</strong></strong></p> <p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Getting Started With Outlook</strong></p> <ul> <li>Navigate the Outlook Interface</li><li>Perform Basic Email Functions</li><li>Use Outlook Help</li></ul> <p><strong>Composing Messages</strong></p> <ul> <li>Create an Email Message</li><li>Check Spelling and Grammar</li><li>Format Message Content</li><li>Attach Files and Items</li><li>Enhance an Email Message</li><li>Manage Automatic Message Content</li></ul> <p><strong>Reading and Responding to Messages</strong></p> <ul> <li>Customise Reading Options</li><li>Work with Attachments</li><li>Manage Your Message Responses</li></ul> <p><strong>Managing Your Messages</strong></p> <ul> <li>Manage Messages Using Tags, Flags, and Commands</li><li>Organise Messages Using Folders</li></ul> <p><strong>Managing Your Calendar</strong></p> <ul> <li>View the Calendar</li><li>Manage Appointments</li><li>Manage Meetings</li><li>Print Your Calendar</li></ul> <p><strong>Managing Your Contacts</strong></p> <ul> <li>Create and Update Contacts</li><li>View and Organise Contacts</li></ul> <p><strong>Working With Tasks and Notes</strong></p> <ul> <li>Create and manage Tasks</li><li>Create and manage Notes</li></ul> <p><strong>Customising the Outlook Environment</strong></p> <ul> <li>Customise the Outlook Interface</li><li>Create and Manage Quick Steps</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is intended for the user who needs to learn how to use Microsoft Outlook to compose and send email, schedule appointments and manage contact information.</p> 
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>General knowledge of the Windows OS</p> 
                        </div>

Microsoft Outlook Introduction - In-company (now with live online classes)

<p><strong>Course Objectives</strong></p> <p>At the end of this course you will be able to:</p> <ul> <li>Identify the common objects of an Access database</li><li>Design and build the structure of a database</li><li>Input and maintain data</li><li>Design user-friendly data entry forms</li><li>Search the database using queries</li><li>Generate reports from your data</li></ul> <p>1 year email support service</p> <p>Take a look at the <strong>consistent excellent feedback from our corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p> <p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p> <p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p> <ul> <li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul> <p><strong><strong>Tailored training courses:</strong></strong></p> <p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Introducing Microsoft Access</strong></p> <ul> <li>The Access interface</li></ul> <p><strong>Database terminology</strong></p> <ul> <li>Access database objects</li><li>Fields and records</li><li>Properties</li></ul> <p><strong>Designing a database</strong></p> <ul> <li>Planning and designing a table</li><li>Creating fields</li><li>Setting common field properties</li><li>Defining key fields</li></ul> <p><strong>Working with table data</strong></p> <ul> <li>Entering and editing data</li><li>Sorting and filtering table records</li><li>Deleting records</li></ul> <p><strong>Relationships</strong></p> <ul> <li>Why use table relationships?</li><li>Relationship types</li><li>Referential Integrity</li><li>Working with table subdatasheets</li></ul> <p><strong>Querying a database</strong></p> <ul> <li>Creating simple Select Queries</li><li>Specifying query criteria</li><li>Sorting query results</li><li>Adding calculated fields</li></ul> <p><strong>Designing Forms</strong></p> <ul> <li>Creating simple forms for data entry</li><li>Designing custom forms</li><li>Working with form sections</li><li>Creating sub forms</li></ul> <p><strong>Designing Reports</strong></p> <ul> <li>Creating basic list reports</li><li>Working with grouping and sorting in a report</li><li>Adding totals to a report</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is intended for the user that wants to explore the creation of a relational database. It will focus on the structuring of the database itself and the creation of the basic functional elements of a database in order to manage data.</p> 
                        </div><h2>
        
            Certificates
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Microsoft Access Introduction  - In-company (now with live online classes)

<p><strong>Course Objectives</strong></p> <p>At the end of this course you will be able to:</p> <ul> <li>Collaborate on documents</li><li>Add reference marks and notes</li><li>Make long documents easier to use</li><li>Secure a document</li><li>Work with forms</li></ul> <p>'1 year email support service</p> <p>Take a closer look at the <strong>consistent excellent feedback from our growing corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p> <p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p> <p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p> <ul> <li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul> <p><strong><strong>Tailored training courses:</strong></strong></p> <p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Collaborating on Documents</strong></p> <ul> <li>Modify User Information</li><li>Share a Document</li><li>Compare Document Changes</li><li>Review a Document</li><li>Merge Document Changes</li><li>Review Tracked Changes</li><li>Coauthor Documents</li></ul> <p><strong>Adding Reference Marks and Notes</strong></p> <ul> <li>Add Captions</li><li>Add Cross-References</li><li>Add Bookmarks</li><li>Add Hyperlinks</li><li>Insert Footnotes and Endnotes</li><li>Add Citations and a Bibliography</li></ul> <p><strong>Simplifying and Managing Long Documents</strong></p> <ul> <li>Insert Blank and Cover Pages</li><li>Insert an Index</li><li>Insert a Table of Contents</li><li>Insert an Ancillary Table</li><li>Manage Outlines</li><li>Create a Master Document</li></ul> <p><strong>Securing a Document</strong></p> <ul> <li>Suppress Information</li><li>Set Formatting and Editing Restrictions</li><li>Add a Digital Signature to a Document</li><li>Restrict Document Access</li></ul> <p><strong>Forms</strong></p> <ul> <li>Create Forms</li><li>Manipulate Forms</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is designed for users who would like to create and work with lengthy and well structured documents, collaborate with others on documents, and create forms in Microsoft Word</p> 
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Preferably, delegates should have attended the Word Intermediate course.</p> 
                        </div><h2>
        
            Career path
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Microsoft Office know-how can instantly increase your job prospects as well as your salary.</p> <p>80 percent of job openings require spreadsheet and word-processing software skills</p> 
                        </div><h2>
        
            Certificates
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Microsoft Word Advanced - In-company (now with live online classes)

<p><strong>Course Objectives</strong></p> <p>At the end of this course you will be able to:</p> <ul> <li>Modify the PowerPoint environment</li><li>Using Master View in order to customise a design template</li><li>Add and customize SmartArt graphics</li><li>Add animations and change its effect options</li><li>Add action buttons to control the flow of the presentation</li><li>Use various options to customise slide shows</li><li>Use different PowerPoint file types to distribute presentations</li></ul> <p>' 1 year email support service</p> <p>Take a closer look at the <strong>consistent excellent feedback from our growing corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p> <p><em><strong>Customer Feedback</strong></em></p> <ul> <li> <p><strong>Very clearly explained</strong></p> </li><li> <p><strong>Good pace.</strong></p> </li><li>Lucy Tailor - ACER</li></ul> <p>'</p> <p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p> <p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p> <ul> <li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul> <p><strong><strong>Tailored training courses:</strong></strong></p> <p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Customising the PowerPoint Environment</strong></p> <ul> <li>Customise the User Interface</li><li>Set PowerPoint Options</li></ul> <p><strong>Customising Design Templates</strong></p> <ul> <li>Modify Slide Masters and Slide Layouts</li><li>Add Headers and Footers</li><li>Modify the Notes Master and the Handout Master</li></ul> <p><strong>Adding SmartArt to a Presentation</strong></p> <ul> <li>Create SmartArt</li><li>Modify SmartArt</li></ul> <p><strong>Working with Media</strong></p> <ul> <li>Add Audio to a Presentation</li><li>Add Video to a Presentation</li></ul> <p><strong>Working with Animations</strong></p> <ul> <li>Entrance, Emphasis and Exit Animations</li><li>Animate Charts by Category and Series</li><li>Customise Animations and Transitions</li></ul> <p><strong>Collaborating on a Presentation</strong></p> <ul> <li>Review a Presentation</li><li>Store and Share Presentations on the Web</li></ul> <p><strong>Customising a Slide Show</strong></p> <ul> <li>Annotate a Presentation</li><li>Set Up a Slide Show</li><li>Create a Custom Slide Show</li><li>Add Hyperlinks</li><li>Add Action Buttons</li><li>Record a Presentation</li></ul> <p><strong>Securing and Distributing a Presentation</strong></p> <ul> <li>Secure a Presentation</li><li>Create a Video or a CD</li><li>Distribute the Presentation in different File Formats</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is designed for delegates who want to gain the skills necessary to work with design templates, various types of diagrams, special effects, custom slide shows, collaboration functionality, and advanced presentation delivery.</p> 
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Preferably, delegates should have attended the Powerpoint Introduction course.</p> 
                        </div><h2>
        
            Career path
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Microsoft Office know-how can instantly increase your job prospects as well as your salary.</p> <p>80 percent of job openings require spreadsheet and word-processing software skills</p> 
                        </div><h2>
        
            Certificates
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Microsoft Powerpoint Advanced - In-company (now with live online classes)

<p><strong>Course Objectives</strong></p> <p>At the end of this course you will be able to:</p> <ul> <li>Identify and work with basic Word 2013 tools and features</li><li>Edit text in a Word document</li><li>Modify the appearance of text in a Word document</li><li>Organise data in tables and lists</li><li>Insert special characters and graphical objects</li><li>Control the appearance of pages in a Word document</li><li>Proof a document</li><li>Customise the Word environment</li></ul> <p>'1 year email support service</p> <p>Take a look at the <strong>consistent excellent feedback from our corporate clients</strong> visiting our site <em><strong>ms-officetraining co uk</strong></em></p> <p><em><strong>Customer Feedback</strong></em></p> <ul> <li> <p><strong>Good pace, questions encoraged, trainer ensured everyone was kept at same level.</strong></p> </li><li>Jenny Price - ACER</li></ul> <p>'</p> <p>With more than 20 years experience, we deliver courses on all levels of the Desktop version of <strong>Microsoft Office and Office 365</strong>; ranging from Beginner, Intermediate, Advanced to the VBA level.</p> <p>Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering<strong> public, one to one, tailored and bespoke courses.</strong></p> <ul> <li><strong>Our competitive rates <strong>start from £550.00 per day of training</strong></strong></li></ul> <p><strong><strong>Tailored training courses:</strong></strong></p> <p>You can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs.</p><p><strong>Getting Started with Word</strong></p> <ul> <li>Identify the Components of the Word Interface</li><li>Create a Word Document</li><li>Help</li></ul> <p><strong>Editing a Document</strong></p> <ul> <li>Navigate and Select Text</li><li>Modify Text</li><li>Find and Replace Text</li></ul> <p><strong>Formatting Text and Paragraphs</strong></p> <ul> <li>Apply Character Formatting</li><li>Align Text Using Tabs</li><li>Display Text as List Items</li><li>Control Paragraph Layout</li><li>Apply Borders and Shading</li><li>Apply Styles</li><li>Manage Formatting</li></ul> <p><strong>Adding Tables</strong></p> <ul> <li>Insert a Table</li><li>Modify a Table</li><li>Format a Table</li><li>Convert Text to a Table</li></ul> <p><strong>Managing Lists</strong></p> <ul> <li>Sort a List</li><li>Renumber a List</li><li>Customise a List</li></ul> <p><strong>Inserting Graphic Objects</strong></p> <ul> <li>Insert Symbols and Special Characters</li><li>Add Images to a Document</li></ul> <p><strong>Page Setup</strong></p> <ul> <li>Apply a Page Border and Color</li><li>Add a Watermark</li><li>Add Headers and Footers</li><li>Control Page Layout</li></ul> <p><strong>Proofing a Document</strong></p> <ul> <li>Check Spelling and Grammar</li><li>Other Proofing Tools</li><li>Check Accessibility</li></ul> <p><strong>Customising the Word Environment</strong></p> <ul> <li>Customise the Word Interface</li><li>Additional Save Options</li></ul><h2>
        
            Who is this course for?
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>This course is intended for delegates who want to learn the fundamentals skills of working with Microsoft Word</p> 
                        </div><h2>
        
            Requirements
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>General knowledge of the Windows OS</p> 
                        </div><h2>
        
            Certificates
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Microsoft Word Introduction - In-company (now with live online classes)

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

Online MHFA England Adult Mental Health First Aid Course. 
Download brochure for course details here.  This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation's courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. Our fee is £300pp Groups of 5+ contact info@mindmapswellbeing.com for reduced group fees. Live instructor led sessions; 10:00 – 12:30 & 14:30 – 17:00 both days Individual learning modules around these times. You will gain access to this on the Friday before your course start date.
Why choosing Mindmaps Wellbeing is a good choice for your training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).
✅ Access to our online MHFAider peer support groups moderated by the instructor team.
✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.
✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.
 
For a little extra: 
✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 
✅ Organisational MINDWELL Companion tailored for your workplace / organisation.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


MHFA England Mental Health First Aid

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The primary audience for this course is any IT, facilities or data centre professional who works in and around the data centre and who has the responsibility to achieve and improve the availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Choose an optimum site for mission-critical data centre based on current and future needs? Describe all components that are important for high availability in a data centre and how to effectively setup the data centre? Name and apply the various industry standards? Describe the various technologies for UPS, fire suppression, cooling, monitoring systems, cabling standards, etc, and to select and apply them effectively to cost-efficiently enhance the high-availability of the data centre.? Review the electrical distribution system to avoid costly downtime? Enhance cooling capabilities and efficiency in the data centre by using existing and new techniques and technologies for the increased cooling requirements of the future? Design a highly reliable and scalable network architecture and learn how to ensure installers apply proper testing techniques? Create effective maintenance contracts with equipment suppliers ensuring the best return on investment? Setup effective data centre monitoring ensuring the right people get the right message? Ensure proper security measures, both procedural and technical, are established to safeguard your company's valuable information in the data centre</p><p>The course will address how to setup and improve key aspects such as power, cooling, security, cabling, safety, etc., to ensure a high available data centre. It will also address key operations and maintenance aspects.</p></div><div id="course-pills-2"><h4>The Data Centre, it?s Importance and Causes for Downtime</h4><h4>Data Centre Standards and Best Practices</h4><h4>Data Centre Location, Building and Construction</h4><ul><li>Selecting appropriate sites and buildings and how to avoid pitfalls<br />Various components of an effective data centre and supporting facilities setup</li></ul><h4>Raised Floor/Suspended Ceiling</h4><ul><li>Uniform, concentrated and rolling load definitions<br />Applicable standards<br />Raised Floor guidelines<br />Signal Reference Grid, grounding of racks<br />Disability act and regulations<br />Suspended ceiling usage and requirements</li></ul><h4>Light</h4><ul><li>Standards<br />Light fixture types and placement<br />Emergency lighting, Emergency Power Supply (EPS)</li></ul><h4>Power Infrastructure</h4><ul><li>Power infrastructure layout from generation to rack level<br />ATS and STS systems<br />Redundancy levels and techniques<br />Three-phase and single-phase usage<br />Power distribution options within the computer room<br />Power cabling versus bus bar trunking<br />Bonding versus grounding<br />Common Mode Noise and isolation transformers<br />Distribution boards, form factors and IP-protection grades<br />Power quality guidelines<br />Real power versus apparent power<br />How to size and calculate load in the data centre Generators<br />Static and dynamic UPS systems, selection criteria, how they operate and energy efficiency option<br />Battery types, correct selection and testing<br />Thermo-graphics</li></ul><h4>Electro Magnetic Fields</h4><ul><li>Electrical fields and magnetic fields definitions and units of measurements<br />Sources of EMF<br />Effects of EMF on human health and equipment<br />(H)EMP<br />Standards<br />EMF shielding solutions</li></ul><h4>Equipment Racks</h4><ul><li>Rack standards, properties and selection criteria<br />Security considerations<br />Power rail/strip options</li></ul><h4>Cooling Infrastructure</h4><ul><li>Temperature and humidity recommendations<br />Cooling measurement units and conversion rates<br />Sensible and latent heat definitions<br />Differences between comfort and precision cooling<br />Overview of different air conditioner technologies<br />Raised floor versus non-raised floor cooling<br />Placement of air conditioner units and limitations to be observed<br />Supplemental cooling options<br />Cold aisle/hot aisle containment</li></ul><h4>Water Supply</h4><ul><li>Importance of water supply and application areas<br />Backup water supply techniques</li></ul><h4>Designing a Scalable Network Infrastructure</h4><ul><li>The importance of a Structured Cabling System<br />Planning considerations<br />Copper and Fiber cable technology and standards<br />ANSI/TIA-942 Cabling hierarchy and recommendations<br />Testing and verification<br />SAN storage cabling<br />Network redundancy<br />Building-to-building connectivity<br />Network monitoring system requirements</li></ul><h4>Fire Suppression</h4><ul><li>Standards for fire suppression<br />Detection systems<br />Various total flooding fire suppression techniques and systems, their benefits and disadvantages<br />Handheld extinguishers<br />Signage and safety<br />Regulatory requirements and best practices</li></ul><h4>Data Centre Monitoring</h4><ul><li>Data centre monitoring requirements<br />EMS versus BMS<br />Water leak detection systems<br />Notification options and considerations</li></ul><h4>Operational Security and Safety Practices</h4><ul><li>Data centre security layers<br />Physical, infrastructure and organisational security<br />Safety measures and essential signage</li></ul><h4>Labelling</h4><ul><li>Choosing a labelling scheme<br />Recommended labelling practices<br />Network labelling</li></ul><h4>Documentation</h4><ul><li>How to setup proper documentation<br />Document management policies and procedures</li></ul><h4>Cleaning</h4><ul><li>Cleaning practices for the data centre</li></ul><h4>MTBF/MTTR</h4><ul><li>Standards and definitions<br />Calculation models<br />The ?real? value</li></ul><h4>Maintenance Contracts/SLA/OLA</h4><h4>EXAM: Certified Data Centre Professional</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Professional (CDCP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Professional (CDCP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

IT Certifications

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<p><span>A successful business will only move into a profitable future if they adopt the principles of a positive organisational culture and encourage a group vision. As a member of HR Management, this course will teach you how to install that positivity and collective objective into employees. It will also explore the best ways to motivate and counsel staff and help them through the sometimes-emotional procedures of retirement and resignations. The outcome of this course being that you drive good behaviour and tolerance throughout the organisation.  </span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Know the definition of Organisational Culture</span></li>
<li><span>Communicate a reliable and consistent message to all employees</span></li>
<li><span>Organise life events such as retirements</span></li>
<li><span>Act as a personal advisor and counsellor during stressful times</span></li>
<li><span>Work to promote an overall positive model for the company and its employees</span></li>
</ul>
<h3><b>Why Choose this Course?</b></h3>
<ul>
<li><span>Earn a digital Certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>
<h3><b>Who is This Course for? </b></h3>
<p><span>This course is designed for individuals embedded within HR administration who are expecting to promote organisational culture and deal with complicated interpersonal procedures. </span></p>
<h3><b>Requirements</b></h3>
<p><span>This Organisational Culture for HR Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>The course is suitable for those in the roles of</span></p>
<ul>
<li><span>HR Manager</span></li>
<li><span>Team Leader</span></li>
<li><span>Recruitment Consultant</span></li>
<li><span>Career Advisement</span></li>
<li><span>Office Administration</span></li>
</ul><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Modules 01: The Organisational Culture</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Organisational Culture?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Motivation and Other Procedures</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivation</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Organisational Behaviour

HR Management

HR (Human Resources)

Chartered Institute of Personnel Development (CIPD)

Organisational Psychology

Human Resources Management

Organisational Culture for HR

Birmingham

Telford

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">What is our Phoenix Effect workshop about?</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Our Phoenix Effect workshop helps your organisation burn down the toxic elements of its organisational culture and working environment and rebuild them through a positive, collaborative, and people-focused long-term plan.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The plan is created by the end of the workshop for everyone to take away and collaborate in its success. The success will be managed, driven and, yes, even policed by the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">O</strong>rganisational&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">C</strong>ulture&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">E</strong>ngagement&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">T</strong>eam (<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OCET</strong>), or whatever name you decide to give it.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The team will consist of individuals from all levels within the organisation who are motivated to make this work and see the growth of a new and better organisational culture driven by its organisational values (make sure your values are people-focused).&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The overarching psychological safety will be&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">guaranteed</strong>&nbsp;in the People Strategy document (I can help you with that if you haven&rsquo;t got one yet). In it, the organisation will state that all colleagues, regardless of their position, will not just be permitted to say what they want to anyone at all, but that they will do so as part of their job.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Furthermore, the organisational values should be copied into every job description as part of the employee contract. This, in turn, permits the one-to-one chats to ensure colleagues are doing their jobs by performing as they should&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">and</strong> behaving in a manner that supports the organisational values and culture. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The organisation will then be set up to continue on that journey, with everyone working collaboratively in a psychologically safe environment to grow a superb organisation to work in and attract new talent.&nbsp;</p><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Who Should Attend and Why?</span></h3></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All people in HR and Training/L&amp;D. People from various levels who will have volunteered and been identified as motivated to drive the organisation-wide development required to succeed.&nbsp;&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We should ALL want to help improve our working environment and make our teams feel safe and happy.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Regardless of who we work with or for, we must all do everything we can to work well together and build and maintain excellent working relationships. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When we truly understand things from the perspective of others (our Moccasin Approach<sup fr-original-style="" style="box-sizing: border-box;">&reg;</sup>), we are far better able to communicate and work with them effectively and efficiently.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It&rsquo;s the people in an organisation who make it or break it. They help create positivity or negativity. Do well by your people, and they will do well by you.</p><p style="font-size: medium; font-family: Aptos, sans-serif; margin: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" id="isPasted" fr-original-style="margin-right:0cm;margin-left:0cm;font-size: medium;font-family: Aptos, sans-serif;margin: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; font-family: Calibri, sans-serif; color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style="font-size:24px;font-family: Calibri, sans-serif;color: rgb(32, 56, 100);">Workshop Content</span></strong></p><p style="font-size: medium; font-family: Aptos, sans-serif; margin: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin-right:0cm;margin-left:0cm;font-size: medium;font-family: Aptos, sans-serif;margin: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Calibri, sans-serif; color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;color: rgb(32, 56, 100);">All Phoenix Effect workshops are facilitated by our managing director, Mac Macdonald, who has vast experience helping organisations from all industries of all sizes and sectors.&nbsp;</span></p><p style="font-size: medium; font-family: Aptos, sans-serif; margin: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; box-sizing: border-box;" fr-original-style="margin-right:0cm;margin-left:0cm;font-size: medium;font-family: Aptos, sans-serif;margin: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;"><span style="font-family: Calibri, sans-serif; color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;color: rgb(32, 56, 100);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ul type="disc" style="margin-bottom: 0cm; color: rgb(0, 0, 0); font-style: normal; font-weight: 400; text-align: start; text-indent: 0px; text-decoration: none; margin-top: 0cm; box-sizing: border-box;" fr-original-style="margin-bottom: 0cm;color: rgb(0, 0, 0);font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;text-decoration: none;margin-top: 0cm;"><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We open with our ingredients of Emotional Intelligence (EI).</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We then delve into the truth about Organisational Culture (OC) and share our honest thoughts and opinions.</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Everyone completes our OC self-assessment in small groups and then shares their thinking to build a starting hit list.</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">Small group discussions to establish possible solutions to their OC issues?&nbsp;</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">What causes these issues, and what can we suggest as possible solutions?</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">How will the fire burn down the old culture, and how will the new culture rise from those ashes and plan the change?</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We will discuss our&nbsp;ES<sup fr-original-style="" style="box-sizing: border-box;">2</sup> thinking and see why it is critical to this Phoenix Effect objective.&nbsp;</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We discuss &ldquo;Consequence Conversations&rdquo; and why they must be used.</span></li><li style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="margin: 0cm; font-size: 16px; font-family: Aptos, sans-serif; color: rgb(40, 50, 78);"><span style="font-family: Calibri, sans-serif; box-sizing: border-box;" fr-original-style="font-family: Calibri, sans-serif;">We examine our &ldquo;ARCHWAY Approach&rdquo;&reg; to understand why it can be used as a health checker.&nbsp;</span></li></ul></section></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this workshop is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2></section></div><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div></div></div></div></div></div>

What is our Phoenix Effect workshop about?
Our Phoenix Effect workshop helps your organisation burn down the toxic elements of its organisational culture and working environment and rebuild them through a positive, collaborative, and people-focused long-term plan. 
The plan is created by the end of the workshop for everyone to take away and collaborate in its success. The success will be managed, driven and, yes, even policed by the Organisational Culture Engagement Team (OCET), or whatever name you decide to give it. 
The team will consist of individuals from all levels within the organisation who are motivated to make this work and see the growth of a new and better organisational culture driven by its organisational values (make sure your values are people-focused). 
The overarching psychological safety will be guaranteed in the People Strategy document (I can help you with that if you haven’t got one yet). In it, the organisation will state that all colleagues, regardless of their position, will not just be permitted to say what they want to anyone at all, but that they will do so as part of their job. 
Furthermore, the organisational values should be copied into every job description as part of the employee contract. This, in turn, permits the one-to-one chats to ensure colleagues are doing their jobs by performing as they should and behaving in a manner that supports the organisational values and culture. 
The organisation will then be set up to continue on that journey, with everyone working collaboratively in a psychologically safe environment to grow a superb organisation to work in and attract new talent. 
Who Should Attend and Why?
Who? 
All people in HR and Training/L&D. People from various levels who will have volunteered and been identified as motivated to drive the organisation-wide development required to succeed. 
Why? 
We should ALL want to help improve our working environment and make our teams feel safe and happy. 
Regardless of who we work with or for, we must all do everything we can to work well together and build and maintain excellent working relationships. 
When we truly understand things from the perspective of others (our Moccasin Approach®), we are far better able to communicate and work with them effectively and efficiently. 
It’s the people in an organisation who make it or break it. They help create positivity or negativity. Do well by your people, and they will do well by you.
Workshop Content
All Phoenix Effect workshops are facilitated by our managing director, Mac Macdonald, who has vast experience helping organisations from all industries of all sizes and sectors. 


We open with our ingredients of Emotional Intelligence (EI).
We then delve into the truth about Organisational Culture (OC) and share our honest thoughts and opinions.
Everyone completes our OC self-assessment in small groups and then shares their thinking to build a starting hit list.
Small group discussions to establish possible solutions to their OC issues?
What causes these issues, and what can we suggest as possible solutions?
How will the fire burn down the old culture, and how will the new culture rise from those ashes and plan the change?
We will discuss our ES2 thinking and see why it is critical to this Phoenix Effect objective.
We discuss “Consequence Conversations” and why they must be used.
We examine our “ARCHWAY Approach”® to understand why it can be used as a health checker.



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.
Workshop delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Lapd Solutions Ltd

Employee Engagement

Organisational Skills

Leadership Development

Organisational development, Organisational culture, Organisational values, Organisational environment, 

The Phoenix Effect

Introductory daily rate.

Registered charities and non profits only. 

Non profits only. 

Nottingham

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A deep dive into the six steps of the DEI framework&nbsp;<ol style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">DEI Strategy</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Leadership commitment</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Recruitment and hiring of diverse talent</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">inclusive performance management</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">equitable and inclusive organisational culture</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">marketplace and community impact</li></ol></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Measuring DEI using a scorecard</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">ISO audit - how to prepare for and conduct it</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">The success factors of inclusive culture change&nbsp;</li><li id="isPasted" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Project management techniques and best practice</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A change communications toolkit</li></ul><p id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(254, 114, 53);">Who is this learning for?</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Diversity and inclusion leads and practitioners</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">HR professionals tasked with diversity and inclusion within their remit</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Managers and leaders looking to develop an inclusive culture</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(254, 114, 53); font-size: 18px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 18px;">What type of learning is this?</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Small group learning allows lots of time to focus on the &#39;doing&#39; as well as on learning</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Global cohorts so there is a greater opportunity to learn in a cross-cultural context</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Action learning so you can ask questions, engage with others and get feedback in the moment</li><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Facilitated as an in-person event but also available as a virtual offer</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(254, 114, 53); font-size: 18px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 18px;">What will this do for you?</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">You won&rsquo;t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Give you the tools to help you make the most effective decisions</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Show how you can implement changes that are long-lasting</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)</li></ul><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">This solution&nbsp;</span><span data-key="202" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">is developed by licensed and accredited practitioners with practical business experience.</span></p><span style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">

</span><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span data-key="204" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).</span></p>

This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:
A deep dive into the six steps of the DEI framework 
DEI Strategy
Leadership commitment
Recruitment and hiring of diverse talent
Inclusive performance management
Equitable and inclusive organisational culture
Marketplace and community impact
Measuring DEI using a scorecard
ISO audit - how to prepare for and conduct it
The success factors of inclusive culture change
A change communications toolkit
Project management techniques and best practice
Who is this learning for?
Diversity and inclusion leads and practitioners
HR professionals tasked with diversity and inclusion within their remit
Managers and leaders looking to develop an inclusive culture
What type of learning is this?
Small group learning allows lots of time to focus on the 'doing' as well as on learning
Global cohorts so there is a greater opportunity to learn in a cross-cultural context
Action learning so you can ask questions, engage with others and get feedback in the moment
Facilitated as an in-person event but also available as a virtual offer
What will this do for you?
You won’t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:
Give you the tools to help you make the most effective decisions
Show how you can implement long-lasting changes
Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)
This solution is developed by licensed and accredited practitioners with practical business experience.
On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

Starling

Equity & Diversity

Leadership

Organizational Development

Professional Development

Diversity & Inclusion

Continuous Professional Development (CPD)

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation. 

DEI Masterclass - Bringing The DEI Playbook To Life!

DEI Masterclass ticket

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  may be.</p><p>Learning about Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Leadership Management &amp; Supervision for Team Leader - Level 3 Diploma  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1_ Basics of Leadership and Management</h4><div><div><ul><li><div>
<span></span><h5>
Basics of Leadership and Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2_ Leadership Communication and Team Development</h4><div><div><ul><li><div>
<span></span><h5>
Leadership Communication and Team Development</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3_ Change Management and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
Change Management and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4_ Innovation and Strategic Thinking</h4><div><div><ul><li><div>
<span></span><h5>
Innovation and Strategic Thinking</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5_ Organisational Culture</h4><div><div><ul><li><div>
<span></span><h5>
Organisational Culture</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Overview
With the ever-increasing demand for Leadership Management & Supervision for Team Leader - Level 3 Diploma in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Leadership Management & Supervision for Team Leader - Level 3 Diploma may be.
Learning about Leadership Management & Supervision for Team Leader - Level 3 Diploma or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Leadership Management & Supervision for Team Leader - Level 3 Diploma . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Leadership Management & Supervision for Team Leader - Level 3 Diploma is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.
The self-paced online learning methodology by compete high in this Leadership Management & Supervision for Team Leader - Level 3 Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!
Instead of searching for hours, enrol right away on this Leadership Management & Supervision for Team Leader - Level 3 Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.
Who is this course for?
While we refrain from discouraging anyone wanting to do this Leadership Management & Supervision for Team Leader - Level 3 Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:
Anyone looking for the basics of Leadership Management & Supervision for Team Leader - Level 3 Diploma ,
Jobseekers in the relevant domains,
Anyone with a ground knowledge/intermediate expertise in Leadership Management & Supervision for Team Leader - Level 3 Diploma ,
Anyone looking for a certificate of completion on doing an online training on this topic,
Students of Leadership Management & Supervision for Team Leader - Level 3 Diploma , or anyone with an academic knowledge gap to bridge,
Anyone with a general interest/curiosity
Career Path
This Leadership Management & Supervision for Team Leader - Level 3 Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.

Course Curriculum
Module 1_ Basics of Leadership and Management
Basics of Leadership and Management

00:00
Module 2_ Leadership Communication and Team Development
Leadership Communication and Team Development

00:00
Module 3_ Change Management and Decision Making
Change Management and Decision Making

00:00
Module 4_ Innovation and Strategic Thinking
Innovation and Strategic Thinking

00:00
Module 5_ Organisational Culture
Organisational Culture

00:00

Compete High

Learning & Development

Global Leadership

Business Leadership

Leadership Skills

Institute of Leadership & Management (ILM)

Leadership Management & Supervision for Team Leader - Level 3 Diploma

Reading

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear&hellip;. It is oh so complicated!</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. &nbsp;</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment.</p><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?&nbsp;</p></section></div><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><p style="color: rgb(33, 33, 33); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">LENGTH</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">1 Day</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT WORKSHOP START</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Let&#39;s chat and confirm a date.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">WORKSHOP DELIVERY</strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">The best environment for this experience is face-to-face, but we can facilitate this workshop online.</div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Suitability - Who should attend?</h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Who Should Attend and Why?</h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - Perhaps think of this another way&hellip; who shouldn&rsquo;t attend to ensure we can manage Clean Communication? There&rsquo;s your answer.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And &#39;Values&#39;, that&rsquo;s a whole other story.</p></section></div><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop Content</h2><section fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Using the &#39;Moccasin Approach&#39;&reg; to clean our personal and organisational communication</li><li fr-original-style="" style="box-sizing: border-box;">LaPD&rsquo;s Communication Cycle and what we must consider. (Can you work out what the ? represent above?</li><li fr-original-style="" style="box-sizing: border-box;">Accountability and Responsibility raises its head in Communication. It has to.</li><li fr-original-style="" style="box-sizing: border-box;">Bias, unconscious bias and its impacts on our communication.</li><li fr-original-style="" style="box-sizing: border-box;">The conundrum of communicating with others and their styles (The TRAP).</li><li fr-original-style="" style="box-sizing: border-box;">How would my perfect Manager/Leader communicate with me?</li><li fr-original-style="" style="box-sizing: border-box;">Nonverbal communication (body language), rapport, Clean Communication.</li><li fr-original-style="" style="box-sizing: border-box;">Negative communication can go viral (Self-Fulfilling Prophecy).</li><li fr-original-style="" style="box-sizing: border-box;">Reflections, findings and goals (individual and team).</li><li fr-original-style="" style="box-sizing: border-box;">Meeting our workshop objectives by listing five areas for development.</li></ul></section></div><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Workshop delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This workshop is usually one day in duration, and it focuses solely on how we communicate with each other.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</p></section></div></div></div></div></div></div></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div>

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face.
But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated!
This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. 
This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment.
If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it? 





LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer.
Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story.
Workshop Content
Using the 'Moccasin Approach'® to clean our personal and organisational communication
LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above?
Accountability and Responsibility raises its head in Communication. It has to.
Bias, unconscious bias and its impacts on our communication.
The conundrum of communicating with others and their styles (The TRAP).
How would my perfect Manager/Leader communicate with me?
Nonverbal communication (body language), rapport, Clean Communication.
Negative communication can go viral (Self-Fulfilling Prophecy).
Reflections, findings and goals (individual and team).
Meeting our workshop objectives by listing five areas for development.
Workshop delivery and venue
This workshop is usually one day in duration, and it focuses solely on how we communicate with each other.
It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Communication

Workplace Communication

Communication Skills

Communicating Effectively

Introductory rate

Non profits

<div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><section fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee&#39;s sense of relevance and personalisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes.&nbsp;</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation&#39;s success.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation&#39;s success by using the same principles when managing and leading their people.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.</span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.</span></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">&ldquo;If you stop trying to please others and just do the right thing,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">with authenticity, transparency, and integrity,</span></strong></p><p align="center" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(32, 56, 100); box-sizing: border-box;" fr-original-style=" color: rgb(32, 56, 100);">you will win the hearts and minds of those about you organically.&rdquo;</span></strong></p></section></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a name="Events" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">LENGTH</span></strong></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">7to 10 months (Usually one workshop per month).&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">NEXT PROGRAMME START</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Let&#39;s chat and confirm a date.</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROGRAMME DELIVERY</strong></span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">In Person only at your company or a venue (hotel, conference centre) of your choice.&nbsp;</span></div><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><br fr-original-style="" style="box-sizing: border-box;"></div><div fr-original-style="" style="box-sizing: border-box;"><hr style="color: rgb(33, 33, 33); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Suitability - Who should attend?" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Suitability - Who should attend?</span></h2><section fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Who Should Attend and Why?</span></h3><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who</strong>? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why</strong>? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs &#39;fixing.&#39; At LaPD Solutions, it&rsquo;s what we do.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Only</strong> then will they attain the best possible success and profit margin.</span></p></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_TrainingCourseContent" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div fr-original-style="" style="box-sizing: border-box;"><h2 title="Training Course Content" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Programme Content (to be designed from your specific needs)</span></h2><section fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is Emotional Intelligence (EI).&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">EI Self Assessment.&nbsp;</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Our Moccasin Approach&reg; and our EI Tree&reg;.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Models of Leadership and designing our perfect leader and manager.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Building &amp; Maintaining Trust.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">My Impact on Others.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is inclusive Leadership?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Equality, Equity, Diversity and Inclusion.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Bias and Unconscious bias.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Groups vs Teams and how they differ.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Delegation and our Delegation Matrix.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Saying &#39;No&#39;&hellip; (the right way).</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The neuroscience behind decision-making.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Silo/Collaborative working - Approaching change.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">What is a failure, and why do we fear failure so much?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Organisational Culture, our Values.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Words versus actions!</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">A &#39;People Strategy&#39; - why have one?</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Performance Management - design it.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">The Colleague Engagement Ladder.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Courageous conversations and how to manage them.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Boosting our self-confidence and self-esteem.</li><li style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Psychological safety; emotional security/safety &ndash; ES2</li></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">See an example of one of our programmes by </span><a href="https://www.lapd.solutions/example-ei-based-leadership-and-management-programmes.html" target="_blank" rel="noopener noreferrer" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119); color: rgb(44, 130, 201);">clicking here</span></a><span style="caret-color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="caret-color: rgb(71, 85, 119);">.</span></div></section></div><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"><a name="EducationText_Coursedeliverydetails" style="color: rgb(21, 101, 192); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(21, 101, 192);"></a></span><div style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style="color: rgb(33, 33, 33);"><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);"> </span></h2><h2 title="Course delivery details" style="color: rgb(33, 33, 33); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 33, 33);">Programme delivery and venue</h2><section fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(71, 85, 119); box-sizing: border-box;" fr-original-style="color: rgb(71, 85, 119);">We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.</span></p></section></div></div></div></div></div></div></div></div>

Our Leadership and Management programmes are not just off-the-shelf solutions. They are tailor-made to fit your unique organisation and its specific needs and environment, ensuring every attendee's sense of relevance and personalisation.
They include many aspects of our stand-alone workshops, so you can pick and mix the ingredients you want to effect the change you wish to see from the outcomes. 
We thread your values into our programme to ensure they are inculcated through every workshop and into the minds of all attendees. This helps embed them into everyday thinking and ensures everyone knows why they are critical to your organisation's success.
We extend a warm invitation to all Leaders and Managers, irrespective of their hierarchical position or role, to attend this programme. This inclusivity is a testament to our belief that everyone, from the executive team to the newly promoted Manager or Leader, plays a crucial role in your organisation's success by using the same principles when managing and leading their people.
Our workshops do not sugarcoat the truth. We say what we mean to ensure clarity and recognition of why the ingredients matter. We do not pick out individuals, we do not embarrass, and many discussions are conducted in groups of three. Those groups then come together to share their thoughts and opinions and learn from each other. This ensures that all voices are heard, all ideas considered, and all challenges shared and addressed as a committed organisation.
Accountability and responsibility feature in our sessions. Our facilitator is accountable and responsible for ensuring professionalism and honesty; we expect the same from all participants. You are investing in them; in return, they will invest with commitment, effort and diligence.
“If you stop trying to please others and just do the right thing,
with authenticity, transparency, and integrity,
you will win the hearts and minds of those about you organically.”




LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who Should Attend and Why?
Who? - All those who lead or manage others and those who will be in the near future (the next 12 months) unless you already have an aspiring leaders programme.
Why? - Most people interested in such a programme are reading this because they already know why it is critical. More often than not, you are trying to decide who to talk to about it.
Those who know people know how different we all are, how political shenanigans cause havoc with open and honest conversations, how people are too afraid to speak out, and how trust is desperately sought after but sadly not yet present. They also know that all this needs 'fixing.' At LaPD Solutions, it’s what we do.
Organisations that realise their most important resource is their people will also realise they must invest in them to ensure consistency, lived values, and behavioural excellence. Only then will they attain the best possible success and profit margin.
Programme Content (to be designed from your specific needs)
What is Emotional Intelligence (EI).
EI Self Assessment.
Our Moccasin Approach® and our EI Tree®.
Models of Leadership and designing our perfect leader and manager.
Building & Maintaining Trust.
My Impact on Others.
What is inclusive Leadership?
Equality, Equity, Diversity and Inclusion.
Bias and Unconscious bias.
Groups vs Teams and how they differ.
Delegation and our Delegation Matrix.
Saying 'No'… (the right way).
The neuroscience behind decision-making.
Silo/Collaborative working - Approaching change.
What is a failure, and why do we fear failure so much?
Organisational Culture, our Values.
Words versus actions!
A 'People Strategy' - why have one?
Performance Management - design it.
The Colleague Engagement Ladder.
Courageous conversations and how to manage them.
Boosting our self-confidence and self-esteem.
Psychological safety; emotional security/safety – ES2
See an example of one of our programmes by clicking here.
 
Programme delivery and venue
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Employee Management

Delegation

Leadership and Management development, Leadership training, management training, Leadership development

Leadership and Management Programmes

This workshop/course introduces people (of any industry or position) to Emotional Intelligence (EI).
We ask you to complete a short EI self-assessment questionnaire to take away and use for your personal development.
We then introduce the ingredients of EI and chat about why they are essential, what they aim to achieve, and why they are critical to “clean” communication across the whole organisation.
We ask you to consider our Moccasin Approach® and our EI Tree® and why they are tools for the future success of internal and external communication.
We link EI to organisational culture and the inherent responsibility we all have to make our workplace culture the type that retains our people, attracts great people to join our organisation, and is a culture that we are proud to talk about because it is truly lived (not just a flag-waving exercise). 
We look at Empathy, how it works, why it is different from sympathy, and how we must all use it in our daily communication with others.
We discuss how personal styles and preferences (even bias) are critical to everyday communication.
We examine the word trust and discuss its meaning, how we can gain and maintain it, and why consistency is one of our favourite words regarding the element of trust.
We ask you to consider our thinking around 'Change Champions' and Best Practice Managers' to help create high-performing teams and cross-team collaboration and support. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? 
Everyone you employ, including your associate or external consultants.
Why? 
Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships.
The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate "cleanly" without worrying about getting in trouble for sharing our thoughts and opinions.
By the way, EI is just as powerful at home, socially, and with our children. We can add Socratic questions to the mix to help us impact others' thinking.

Content
'Belief creates reality' and 'Creating reality out of possibility.'
The EI Tree®
Values, behaviours, ES2, and creating saboteurs!
How our Moccasin Approach® thinking helps us understand the world of others and cater for differences.
Our ARCHWAY Approach® thinking around Responsibility - Accountability – Duty of Care.
EI Self-assessment - The ingredients of EI.
The empathy stool and the types of empathy.
EI and how it helps 'Change Champions' and 'BPM’s'
Reflections, thoughts, findings and goals (individual and team).
Workshop delivery and venue
This Workshop is usually one day in duration but can be a two-day event with group and individual case study work to allow discussions about the various thoughts we all have about EI.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
 

Emotional Intelligence (EQ)

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager, 

Emotional Intelligence and Me (EI & Me)

Registered charities and non profits only.

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