5 Courses in Leeds

This one-day Suicide First Aid training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

This is a specialist training course for senior managers or newly appointed safeguarding leads who are responsible for safeguarding adults from neglect and harm

This is not a single course but a set of menu options from which you can 'pick and mix' to create a draft programme yourself, as a discussion document which we can then fine-tune with you. For a day's training course, simply consider your objectives, select six hours' worth of modules and let us do the fine-tuning so that you get the best possible training result. Consider your objectives carefully for maximum benefit from the course. Is the training for new or experienced credit control staff? Are there specific issues to be addressed within your particular sector (eg, housing, education, utilities, etc)? Do your staff need to know more about the legal issues? Or would a practical demonstration of effective telephone tactics be more useful to them? Menu Rather than a generic course outline, the expert trainer has prepared a training 'menu' from which you can select those topics of most relevance to your organisation. We can then work with you to tailor a programme that will meet your specific objectives. Advanced credit control skills for supervisors - 1⁄2 day Basic legal overview: do's and don'ts of debt recovery - 2 hours Body language in the credit and debt sphere - 1⁄2 day County Court suing and enforcement - 1⁄2 day Credit checking and assessment - 1 hour Customer visits and 'face to face' debt recovery skills - 1⁄2 day Data Protection Act explained - 1⁄2 day Dealing with 'Caring Agencies' and third parties - 1 hour Debt counselling skills - 2 hours Elementary credit control skills for new staff - 1⁄2 day Granting credit and collecting debt in Europe - 1⁄2 day Identifying debtors by 'type' to handle them accurately - 1 hour Insolvency: Understanding bankruptcy / receivership / administration / winding-up / liquidation / CVAs and IVAs - 2 hours Late Payment of Commercial Debts Interest Act explained - 2 hours Liaison with sales and other departments for maximum credit effectiveness - 1 hour Suing in Scottish Courts (Small Claims and Summary Cause) - 1⁄2 day Telephone techniques for successful debt collection - 11⁄2 hours Terms and conditions of business with regard to credit and debt - 2 hours Tracing 'gone away' debtors (both corporate and individual) - 11⁄2 hours What to do if you/your organisation are sued - 1⁄2 day Other topics you might wish to consider could include: Assessment of new customers as debtor risks Attachment of Earnings Orders Bailiffs and how to make them work for you Benefit overpayments and how to recover them Cash flow problems (business) Charging Orders over property/assets Credit policy: how to write one Council and Local Authority debt recovery Consumer Credit Act debt issues Using debt collection agencies Director's or personal guarantees Domestic debt collection by telephone Exports (world-wide) and payment for Emergency debt recovery measures Education Sector debt recovery Forms used in credit control Factoring of sales invoices Finance Sector debt recovery needs Third Party Debt Orders (Enforcement) Government departments (collection from) Harassment (what it is - and what it is not) Health sector debt recovery skills Hardship (members of the public) Insolvency and the Insolvency Act In-house collection agency (how to set up) Instalments: getting offers which are kept Judgment (explanation of types) Keeping customers while collecting the debt Late payment penalties and sanctions Letter writing for debt recovery Major companies as debtors Members of the public as debtors Monitoring of major debtors and risks Negotiation skills for debt recovery Old debts and how to collect them Out of hours telephone calls and visits Office of Fair Trading and collections Oral Examination (Enforcement) Pro-active telephone collection Parents of young debtors Partnerships as debtors Positive language in debt recovery Pre-litigation checking skills Power listening skills Questions to solicit information Retention of title and 'Romalpa' clauses Sale of Goods Act explained Salesmen and debt recovery Sheriffs to enforce your judgment Students as debtors Statutory demands for payment Small companies (collection from) Sundry debts (collection of) Terms and Conditions of Contract Tracing 'gone away' debtors The telephone bureau and credit control Taking away reasons not to pay Train the trainer skills Utility collection needs Visits for collection and recovery Warrant of execution (enforcement)

Assessment and Planning: Survey the area where you want to install CCTV cameras. Identify key areas that need surveillance such as entry points, blind spots, and valuable assets. Determine the number of cameras needed and their types (e.g., dome, bullet, PTZ) based on the coverage required and environmental conditions. Plan the placement of cameras considering factors like lighting conditions, obstructions, and the angle of view required. Selecting Equipment: Choose high-quality CCTV cameras and other necessary equipment such as DVRs (Digital Video Recorders) or NVRs (Network Video Recorders), cables, connectors, power supplies, and storage devices. Ensure compatibility between cameras and recording devices. Consider features like resolution, night vision capability, and weather resistance. Mounting Cameras: Install cameras at the planned locations using appropriate mounting brackets or housings. Ensure cameras are securely fixed to prevent tampering or theft. Adjust the angle and direction of each camera to cover the desired area effectively. Running Cables: Plan the route for cables connecting cameras to the recording device. Use weatherproof cables suitable for outdoor installation. Conceal cables where possible to prevent tampering and maintain aesthetics. Connecting Components: Connect cameras to the DVR/NVR using appropriate cables and connectors. Ensure proper power supply to cameras and recording devices. Configure network settings if using an IP-based CCTV system for remote viewing. Configuring Settings: Access the DVR/NVR interface and configure settings such as recording schedule, motion detection, and video quality. Set up user accounts and passwords to restrict access to the system. Test the system to ensure cameras are capturing footage and recording properly. Remote Viewing (Optional): Set up remote viewing capabilities to access live or recorded footage from smartphones, tablets, or computers. Configure port forwarding on your router if accessing the system from outside the local network. Install and configure the necessary software or mobile apps provided by the CCTV system manufacturer. Testing and Maintenance: Test the system thoroughly to ensure all cameras are functioning correctly and recording as expected. Regularly check and clean cameras to maintain optimal performance. Update firmware and software periodically to patch security vulnerabilities and access new features.