Intercultural Competence: In-House Training In a world that conducts business across continents and geographical borders, more than ever it is essential for team and organizational leaders to not only understand but also embrace the diversity of cultures; this is intercultural competence. Intercultural competence gives one the ability to effectively and appropriately communicate with people from other cultures in a competitively complex world. The participant in this program will gain cultural insights needed to build intercultural teams and navigate cultural diversities, without knowingly violating what are deemed to be acceptable or unacceptable cultural norms. What you will Learn At the end of this program, you will be able to: Articulate on the meaning of culture and intercultural competence Express the importance of body language and appropriately demonstrate its emblems Describe three cultural models and consider their application in assimilating cultural behaviors Define emotional intelligence and explain how it is linked to cultural intelligence Examine the four cultural intelligence capabilities and give examples of how each is developed Develop a personal cultural profile and compare its dimensions to gain an appreciation for intercultural competence Foundation Concepts Fundamentals of culture Culture and body language Culture and proxemics Cultural Models Iceberg culture model The onion model of culture Hofstede's model of national cultures High-context and low-context cultures Cultural Intelligence Emotional intelligence overview Cultural intelligence overview Cultural Profile Cultural profile dimensions Understanding your cultural profile
This interactive course has been designed to help participants manage their time more efficiently and to develop the skills for effective workplace planning
No one teaches you how to effectively chair a board of directors -- until now. This brief, insightful program offers the real-world tools and skills you need to be a vital boardroom leader.
This half-day workshop delivered face-to-face or online is designed for anyone in your organisation that wants to become a Neurodiversity Champion - someone who wants to educate and change the way that Neurodiversity is viewed in the workplace.
PACE was developed by Dr Dan Hughes (a clinical psychologist specialising in childhood trauma) more than 20 years ago as a central part of attachment-focused family therapy. It was created with the aim of supporting adults to build safe, trusting and meaningful relationships with children and young people who have experienced trauma. The approach focuses on building trusting relationships, emotional connections, containment of emotions and a sense of security. PACE is a way of thinking, feeling, communicating and behaving that aims to make the child feel safe. Its four principles of communication – Playfulness, Acceptance, Curiosity and Empathy – facilitate the building of healthy, secure attachments between caregiver and child. PACE parenting is especially effective for supporting children that lack secure emotional bases. It is ideal for anyone working or living with children, especially those children in the care system Who is this course for? Anyone working with or living with children and young people. Like foster carers, adopting parents, residential carers, social workers but would also benefit parents experiencing difficulties. What will it cost? This is being developed as a video course – please contact us for prices. Face2face courses are £750.00 plus vat per session, plus travel. How will I benefit from this course? You will benefit by building safe, trusting and meaningful relationships with children and young people. What is the course content? Learn about the four principles of the model… communication- Play, Acceptance, Curiosity and Empathy with the add on of Like to make PLACE model and how to implement it…. The therapeutic needs of the children you care for… The fight flight freeze & fawn response Attachment Trauma & effects on the brain Transference/counter transference… Dysfunctional thoughts, beliefs and alternative ways of thinking… Self-help & support How are the courses delivered? Although this is being converted to a video course, it is available face2face for groups of around 15 people Is this course recognised? Yes, it is fully CPD accredited
In this workshop, you will gain a better understanding of the benefits and challenges of working with neurodiverse people. Make your Organisation a more inclusive place for neurodiverse individuals.
Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.
This half day course is designed to help relatively inexperienced managers and supervisors to manage their staff effectively. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it can be run as a day session and incorporate elements of the Managing the Difficult Staff member course. The course can concentrate on managing paid staff or (for voluntary and community sector organisations) can include aspects of supervising and supporting volunteers as well.
This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.
In some organisations appraisals are seen as an annual chore that has to be undertaken and neither the manager nor the staff gain any real benefit from it. This half day course is designed to help managers appraise their staff effectively so that both parties develop more insight, motivation and a better understanding of each other. It will help participants work with their staff to create work plans that are effective and realistic. This course can be run as a one-off session or as part of a series of sessions on staff management.