Name: M.D.D BEREAVEMENT AND GRIEVING PACKAGE (DEPRESSION/LONELINESS)
Price: 680 GBP
Availability: InStock

Positively You

Testing

Study Skills

Test Taking Skills

Memory & Study Skills

Test Prep

Exam Busters

Stoke on Trent

<h2>Course Details</h2><p>If no dates are available, please contact the office on 01782 438813 for our next dates. 

COSHH training course will help to ensure that your business complies with relevant legislation, including the Control of Substances Hazardous to Health Regulations 2002 (COSHH) and Regulation 13 of the COSHH Regulations 2002 that places a duty on employers to provide for appropriate emergency response including immediate remedial action.

ð Course Contents
Relevant H&amp;S and COSHH legislation
Types of and classification of substances / Routes of entry into the body
Health and environmental effects of exposure to hazardous substances
The importance of material safety data sheets
Workplace exposure limits and other sources of information
Control measures
Surveys for health risks
Discuss the effective response to any oil, chemical or general fluid spill on site overview of spill kit usage

If no dates are available please call the team on 01782 438813 for available dates.</p>

Course Details
If no dates are available, please contact the office on 01782 438813 for our next dates. COSHH training course will help to ensure that your business complies with relevant legislation, including the Control of Substances Hazardous to Health Regulations 2002 (COSHH) and Regulation 13 of the COSHH Regulations 2002 that places a duty on employers to provide for appropriate emergency response including immediate remedial action. ð Course Contents
Relevant H&S and COSHH legislation
Types of and classification of substances / Routes of entry into the body
Health and environmental effects of exposure to hazardous substances
The importance of material safety data sheets
Workplace exposure limits and other sources of information
Control measures
Surveys for health risks
Discuss the effective response to any oil, chemical or general fluid spill on site overview of spill kit usage If no dates are available please call the team on 01782 438813 for available dates.

You Can Do It .Training

Occupational Health & Safety

Site Management Safety Training Scheme (SMSTS)

Spill Kit

Health, Safety & Environment (HSE)

Workplace Health & Safety

COSHH (Control of Substances Hazardous to Health)

COSHH training course will help to ensure that your business complies with relevant legislation...

COSHH & Spill Kit (Half Day) (On-Site)

General Admission

<h2 fr-original-style="" style="box-sizing: border-box;">Course Details</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A face fit test is a simple test which checks whether a person&#39;s mask fits their face shape
and size.

When worn correctly RPE (respiratory protective equipment) should protect the wearer from
airborne hazards (particulates, dusts, gases etc).&nbsp; As people come in all sorts of shapes and
sizes it is unlikely that one particular type or size of RPE face piece will fit everyone. A face
fit test will help ensure that the RPE selected is suitable for the wearer.

Our testing regime will ensure that customers are aware of the following:

Use equipment that fits their face.
Understand how to maintain their equipment where re-usable masks are used.
Understand limitations of the testing regime.
Understand where re-testing will be required and why

If no dates are available please call the team on 01782 438813 for available dates.</p>

Course Details
A face fit test is a simple test which checks whether a person's mask fits their face shape
and size. When worn correctly RPE (respiratory protective equipment) should protect the wearer from
airborne hazards (particulates, dusts, gases etc). As people come in all sorts of shapes and
sizes it is unlikely that one particular type or size of RPE face piece will fit everyone. A face
fit test will help ensure that the RPE selected is suitable for the wearer. Our testing regime will ensure that customers are aware of the following: Use equipment that fits their face.
Understand how to maintain their equipment where re-usable masks are used.
Understand limitations of the testing regime.
Understand where re-testing will be required and why If no dates are available please call the team on 01782 438813 for available dates.

Face Fit

Face Fit Train The Trainer

This course will provide those who require it, the knowledge of how to use Face Masks correctly...

Qualitative Face Fit Test (On-Site)

<h2>Course Details</h2><p>This course covers the role of the designated fire marshal. It also gives you the opportunity to learn about the different types of fire extinguisher and how to use them correctly.

ð Course Contents
Current Fire Legislation
Hazards within your workplace
Hazards and threats posed by fire to people and property
Elements of a Fire Risk Assessment
Roles and Responsibilities of a Fire Marshal
Actions to be taken in the event of a fire
Why fire emergency procedures are implemented and monitored
Distinguish between the different types of fire extinguishers
Practical demonstration in the use of various types of Fire Extinguishers

If no dates are available please call the team on 01782 438813 for available dates.</p>

Course Details
This course covers the role of the designated fire marshal. It also gives you the opportunity to learn about the different types of fire extinguisher and how to use them correctly. ð Course Contents
Current Fire Legislation
Hazards within your workplace
Hazards and threats posed by fire to people and property
Elements of a Fire Risk Assessment
Roles and Responsibilities of a Fire Marshal
Actions to be taken in the event of a fire
Why fire emergency procedures are implemented and monitored
Distinguish between the different types of fire extinguishers
Practical demonstration in the use of various types of Fire Extinguishers If no dates are available please call the team on 01782 438813 for available dates.

Fire Safety

Fire Safety Awareness

Firefighter Training

Fire Marshal

Fire Awareness

Fire Safety Instructor

This course covers the role of the designated fire marshal. It also gives you the opportunity to...

Fire Marshal (On-Site)

<h2>Course Details</h2><p>If no dates are available, please contact the office on 01782 438813 for our next dates. 

Construction (Design &amp; Management) Regulations 2015 - this law applies to the whole construction process on all construction projects, from concept to completion. This course describes what each duty holder must or should do to comply with the law to ensure projects are carried out in a way that secures health and safety. 

ð Course Contents
Introduction and application of Construction (Design &amp; Management) Regulations 2015
Commencement, interpretation and application
Duty holders and their roles and responsibilities
Appointment of the principal designer and the principal contractor
Core criteria for demonstration of competence
Duties of designers
Project notification
Pre-construction phase information pack
Construction phase plan and health and safety file
Part 4 - Duties relating to health and safety on construction sites

If no dates are available please call the team on 01782 438813 for available dates.</p>

Course Details
If no dates are available, please contact the office on 01782 438813 for our next dates. Construction (Design & Management) Regulations 2015 - this law applies to the whole construction process on all construction projects, from concept to completion. This course describes what each duty holder must or should do to comply with the law to ensure projects are carried out in a way that secures health and safety. ð Course Contents
Introduction and application of Construction (Design & Management) Regulations 2015
Commencement, interpretation and application
Duty holders and their roles and responsibilities
Appointment of the principal designer and the principal contractor
Core criteria for demonstration of competence
Duties of designers
Project notification
Pre-construction phase information pack
Construction phase plan and health and safety file
Part 4 - Duties relating to health and safety on construction sites If no dates are available please call the team on 01782 438813 for available dates.

Construction Management

Construction Safety

CSCS (Construction Skills Certification Scheme)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Construction (Design & Management) Regulations 2015 - this law applies to the whole construction...

CDM Regulations (Half Day) (On-Site)

<h2>Course Details</h2><p>If no dates are available, please contact the office on 01782 438813 for our next dates. 

This course enables you to comply with Health and Safety Legislation by training your staff to conduct internal warehouse racking inspection. It covers the roles and responsibilities of the Person Responsible for Racking Safety (PRRS).

ð Course Contents
Legislation
Pallet types
Racking systems
Inspection and maintenance regime
Record keeping
Protection of racking systems
Theory and practical application

If no dates are available please call the team on 01782 438813 for available dates.</p>

Course Details
If no dates are available, please contact the office on 01782 438813 for our next dates. This course enables you to comply with Health and Safety Legislation by training your staff to conduct internal warehouse racking inspection. It covers the roles and responsibilities of the Person Responsible for Racking Safety (PRRS). ð Course Contents
Legislation
Pallet types
Racking systems
Inspection and maintenance regime
Record keeping
Protection of racking systems
Theory and practical application If no dates are available please call the team on 01782 438813 for available dates.

This course enables you to comply with Health and Safety Legislation by training your staff to...

Racking Inspection (On-Site)

<h2>Course Details</h2><p>This course covers all relevant health and safety laws including Working at Height Regulations 2005.

ð Course Contents
Overview of relevant health and safety legislation and associated regulations associated with Working at Height Regulations 2005
General Working at Height Safe Systems of Work
Lifting Operations and Lifting Equipment Regulations 1998
Provision and Use of Work Equipment Regulations 1998
Safety Harness and Lanyards Awareness encompassing attachments and Practical Demonstrations of fitting and adjustment
Inspection of fall arrest equipment in accordance with HSE publication indg 367
Safe use of steps and step ladders in accordance with HSE publication indg 402

If no dates are available please call the team on 01782 438813 for available dates.</p>

Course Details
This course covers all relevant health and safety laws including Working at Height Regulations 2005. ð Course Contents
Overview of relevant health and safety legislation and associated regulations associated with Working at Height Regulations 2005
General Working at Height Safe Systems of Work
Lifting Operations and Lifting Equipment Regulations 1998
Provision and Use of Work Equipment Regulations 1998
Safety Harness and Lanyards Awareness encompassing attachments and Practical Demonstrations of fitting and adjustment
Inspection of fall arrest equipment in accordance with HSE publication indg 367
Safe use of steps and step ladders in accordance with HSE publication indg 402 If no dates are available please call the team on 01782 438813 for available dates.

First Aid At Work

Health & Safety Awareness

Working At Heights

Height Safety

Health & Safety At Work

This course covers all relevant health and safety laws including Working at Height Regulations 2005.

Working At Height (Half Day) (On-Site)

Loughborough

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			<p>Build confidence &amp; capability and engage in meaningful dialogue about race.</p>
			<div><i></i> 3 x 180mins</div>
			<div><i></i>  £670.00 incl. VAT</div>
			
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><p><span>Discussing EDI in the workplace can be a sensitive matter, through race talks you can ignite individuals and groups to co-create inclusive work environments where everyone can perform and do their best work effectively without bending themselves out of shape to fit in.</span></p>
<h2><span>What is race talks and how is it different?</span></h2>
<p>Race talks focuses us on what matters most, the impact of our collective efforts to accomplish your organisational EDI goals. Race Talks brings substantial and sustainable effectiveness to personal leadership and team development.</p>
<p><span>The Race Talks program</span> is a transparent way of seeing, being and working that helps individuals, teams and organizations go beyond themselves.</p>
<p>'Those that identify and address Mindset at the outset of the transformation process, have a +400% greater probability to succeed in change' Source: Mckinsey Quarterly</p>
<p>Race Talks focuses on what drives and informs our behaviours, our mindset. Many personal development solutions attempt to improve results by helping people to change behaviours. Focusing on behaviours alone is insufficient.</p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £2,617.50  Plus VAT</strong></p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3>Participant Outcomes:</h3>
<p>Experience how to create and leverage powerful, positive, and lasting impact, empowering your professional and personal relationships</p>
<p> </p>
<ul>
<li>Understand and experience the underlying unconscious mindset and the implications on your interactions, relationships and organizational health</li>
<li>Be the role model for an inclusive mindset &amp; behaviours</li>
<li>Learn to honestly assess, the extent to which you or others are working with a conscious (or unconscious) mindset</li>
<li>Positively influence yourself and your teams to be more engaged and productive</li>
<li>Learn to work or interact with ease and authenticity, in times of ambiguity and uncertainty, in a way that is more collaborative, inclusive, fulfilling and ultimately effective</li>
</ul>
<h3><span>Module 1 - Outline</span></h3>
<div>
<ul>
<li>Raise Awareness, creating from ourselves</li>
<li>Pre &amp; post assignment work</li>
<li>Evaluation</li>
</ul>
<h3><span>Module 2 - Outline</span></h3>
<div>
<ul>
<li>System awareness &amp; creating with others</li>
<li>Pre &amp; post assignment work</li>
<li>Evaluation</li>
</ul>
<h3><span>Module 3 - Outline</span></h3>
<div>
<ul>
<li>Inspire &amp; Engage in Accountable Action</li>
<li>Pre &amp; post assignment work</li>
<li>Evaluation</li>
</ul>
</div>
</div>
</div>
<p></p>

Build confidence & capability and engage in meaningful dialogue about race.
3 x 180mins £670.00 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

Discussing EDI in the workplace can be a sensitive matter, through race talks you can ignite individuals and groups to co-create inclusive work environments where everyone can perform and do their best work effectively without bending themselves out of shape to fit in.
What is race talks and how is it different?
Race talks focuses us on what matters most, the impact of our collective efforts to accomplish your organisational EDI goals. Race Talks brings substantial and sustainable effectiveness to personal leadership and team development.
The Race Talks program is a transparent way of seeing, being and working that helps individuals, teams and organizations go beyond themselves.
'Those that identify and address Mindset at the outset of the transformation process, have a +400% greater probability to succeed in change' Source: Mckinsey Quarterly
Race Talks focuses on what drives and informs our behaviours, our mindset. Many personal development solutions attempt to improve results by helping people to change behaviours. Focusing on behaviours alone is insufficient.
Available as private Face to Face and virtual sessions (max 12 delegates) - £2,617.50 Plus VAT

Modules/Lessons

Participant Outcomes:
Experience how to create and leverage powerful, positive, and lasting impact, empowering your professional and personal relationships
 
Understand and experience the underlying unconscious mindset and the implications on your interactions, relationships and organizational health
Be the role model for an inclusive mindset & behaviours
Learn to honestly assess, the extent to which you or others are working with a conscious (or unconscious) mindset
Positively influence yourself and your teams to be more engaged and productive
Learn to work or interact with ease and authenticity, in times of ambiguity and uncertainty, in a way that is more collaborative, inclusive, fulfilling and ultimately effective
Module 1 - Outline
Raise Awareness, creating from ourselves
Pre & post assignment work
Evaluation
Module 2 - Outline
System awareness & creating with others
Pre & post assignment work
Evaluation
Module 3 - Outline
Inspire & Engage in Accountable Action
Pre & post assignment work
Evaluation


Mpi Learning - Professional Learning And Development Provider

Build confidence & capability and engage in meaningful dialogue about race.

Let's Talk About Race (EDI)

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			<p>All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement. </p>
			<div><i></i> 3 x 4 Hour Sessions</div>
			<div><i></i>  £667.50 incl. VAT</div>
			
			
		</div>
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    <div>

		
		 
		

		<div></div>

		<div>
			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
		</div>

		<div>
			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
		</div>
	</div>
	<div></div>
	
		
        <div>
			
		</div>
				

	
		<h3>Description</h3>
		<p></p><h4><span>All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement. Policies and procedures help organizations to commit themselves explicitly to the development of a culture that recognises the importance of quality, and quality assurance, in their work. To achieve this, institutions should develop and implement a strategy for the continuous enhancement of quality. This program explains how.<br /></span></h4>
<p> </p>
<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £2,617.50 Plus VAT</strong></p>
<p> </p>
<p></p>
	
		<h3>Modules/Lessons</h3>
		<p></p><h3><b>Phased Approach </b></h3>
<p>This virtual course consists of three sessions of 4 hours each. We recommend a phased approach with an interval of at least one week between sessions. These intervals are used to apply the ideas acquired during each session in each participant's normal work. This ensures that the progression from theory to practice is realized.</p>
<h3><b>Session Recording</b></h3>
<p>This courses uses (Zoom or WebEx) online technology. Full instructions will be given to facilitate easy access. Participants will receive PowerPoint slides, a guide to writing policies and procedures and, if requested, a recording of each session is available to download for one month after each session. Once downloaded, however, you can keep and review the content as often as required. Participants will be invited to join a secure LinkedIn Group where they will have access to course materials, share materials and have their questions answered.</p>
<h3><b>Course Objectives </b></h3>
<ul>
<li>Identify the necessity for having good organizational policies and procedures.</li>
<li>Understand the differences between 'policies' and 'procedures'.</li>
<li>Understand the link between an organization's values, and its policies and procedures.</li>
<li>Learn the process of writing clear policies and procedures.</li>
<li>Examine writing formats and writing styles.</li>
<li>Practice writing clear, effective, policies and procedures.</li>
<li>Understand the necessity of regularly updating, reviewing, and revising our organization's policies and procedures.</li>
</ul>
<h3><b>Course Content </b></h3>
<h4><b>Session 1: Introduction to the Program (4 hours) </b></h4>
<ul>
<li>How we will work together virtually.</li>
<li>Why write policies and procedures? When are they needed?</li>
<li>Who (should) develop guidelines for writing and using policies and procedures?</li>
<li>The difference between policies, procedures and processes.</li>
<li>How policies and procedures relate to the achievement of strategic goals and organisational values.</li>
</ul>
<h4><b>Session 2: Documentation Hierarchy (4 Hours) </b></h4>
<ul>
<li>Documentation hierarchy: policies, procedures, work instructions and records. </li>
<li>Writing a policy (clearly and concisely).</li>
<li>Writing a procedure (clearly and concisely).</li>
<li>Process mapping.</li>
<li>How much documentation is enough when writing a procedure?</li>
<li>Writing a work instruction.</li>
</ul>
<h4><b>Session 3: How to Ensure Policies and Procedures Stay Current? (4 Hours)</b></h4>
<ul>
<li>Policy and procedure administrator.</li>
<li>Document control.</li>
<li>Approval process.</li>
<li>Distribution and sign off.</li>
<li>Regular update review.  </li>
</ul>
<p></p>

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement. 
3 x 4 Hour Sessions £667.50 incl. VAT
Want to run this event in-house? Enquire about running this event in-house 
Interested in attending? Have a suggestion about running this event near you?
Register your interest now
Description

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement. Policies and procedures help organizations to commit themselves explicitly to the development of a culture that recognises the importance of quality, and quality assurance, in their work. To achieve this, institutions should develop and implement a strategy for the continuous enhancement of quality. This program explains how.
 
Available as private Face to Face and virtual sessions (max 12 delegates) - £2,617.50 Plus VAT
 

Modules/Lessons

Phased Approach 
This virtual course consists of three sessions of 4 hours each. We recommend a phased approach with an interval of at least one week between sessions. These intervals are used to apply the ideas acquired during each session in each participant's normal work. This ensures that the progression from theory to practice is realized.
Session Recording
This courses uses (Zoom or WebEx) online technology. Full instructions will be given to facilitate easy access. Participants will receive PowerPoint slides, a guide to writing policies and procedures and, if requested, a recording of each session is available to download for one month after each session. Once downloaded, however, you can keep and review the content as often as required. Participants will be invited to join a secure LinkedIn Group where they will have access to course materials, share materials and have their questions answered.
Course Objectives 
Identify the necessity for having good organizational policies and procedures.
Understand the differences between 'policies' and 'procedures'.
Understand the link between an organization's values, and its policies and procedures.
Learn the process of writing clear policies and procedures.
Examine writing formats and writing styles.
Practice writing clear, effective, policies and procedures.
Understand the necessity of regularly updating, reviewing, and revising our organization's policies and procedures.
Course Content 
Session 1: Introduction to the Program (4 hours)
How we will work together virtually.
Why write policies and procedures? When are they needed?
Who (should) develop guidelines for writing and using policies and procedures?
The difference between policies, procedures and processes.
How policies and procedures relate to the achievement of strategic goals and organisational values.
Session 2: Documentation Hierarchy (4 Hours)
Documentation hierarchy: policies, procedures, work instructions and records.
Writing a policy (clearly and concisely).
Writing a procedure (clearly and concisely).
Process mapping.
How much documentation is enough when writing a procedure?
Writing a work instruction.
Session 3: How to Ensure Policies and Procedures Stay Current? (4 Hours)
Policy and procedure administrator.
Document control.
Approval process.
Distribution and sign off.
Regular update review.


Professional Skills Course (PSC)

Policy Writing

Continuous Professional Development (CPD)

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

Policy & Procedure Writing

London

<ul style="color: rgb(230, 230, 230); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(230, 230, 230);"><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Round the clock support</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Phone and text support</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Talk through emotions</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Address emotions and thoughts</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Grieving strategy plan</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expression of feelings</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Life coaching</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Personal and confidential grieving programme</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coping strategy advice and guidance</strong></li><li style="color: rgb(0, 0, 0); font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">7 session 1 hour per wee</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/bereavement-and-grieving-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/bereavement-and-grieving-package/</a></p>

Round the clock support
Phone and text support
Talk through emotions
Address emotions and thoughts
Grieving strategy plan
Expression of feelings
Life coaching
Personal and confidential grieving programme
Coping strategy advice and guidance
7 session 1 hour per wee


https://relationshipsmdd.com/product/bereavement-and-grieving-package/

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D BEREAVEMENT AND GRIEVING PACKAGE (DEPRESSION/LONELINESS)

General admission

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Welcome to the world of Organisation and Relationship Systems Coaching (ORSC&trade;) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.</span></p><p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What makes our ORSC&trade; series truly exceptional is that it&#39;s the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)!&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your ORSC Journey</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">You&rsquo;ll start the 5-Module ORSC&trade; journey b either completing:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Fundamentals of ORSC&trade; or&nbsp;</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">ORS@Work (Organisation &amp; Relationship Systems at Work)</span></p></li></ul><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(48, 48, 48); box-sizing: border-box;" fr-original-style="color:#303030;">All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Following the introductory course, be it Fundamentals of ORSC or ORS@Work,&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course.&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">We&#39;re thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals!&nbsp;</span></p><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Credentials</strong>&nbsp;</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Upon successfully completing all five courses in our ORSC&trade; training series, starting from Fundamentals, and progressing through Systems Integration, you&#39;ll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ORSC Community&nbsp;</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You&#39;ll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you&#39;ll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Booking Options</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alongside the date for the course, you&#39;ll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you&#39;ve learned in the course. It&#39;s a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you&#39;ve had whilst coaching relationships. It&#39;s a fantastic opportunity to deepen your experience of the tools and skills you&#39;ve learnt and fine-tune your practice.&nbsp;</p>

Welcome to the world of Organisation and Relationship Systems Coaching (ORSC™) series, where we offer advanced training for professionals and coaches like yourself! This unique programme focuses on systems and team coaching, designed to enhance your skills and take your coaching career to new heights.
What makes our ORSC™ series truly exceptional is that it's the first coach training programme with a dedicated focus on relationship systems that are also accredited by the International Coach Federation (ICF)! 
Your ORSC Journey
You’ll start the 5-Module ORSC™ journey b either completing:
Fundamentals of ORSC™ or
ORS@Work (Organisation & Relationship Systems at Work)
All ORSC journeys begin with either Fundamentals or ORS@Work. Both of our introductory courses are based on the same set of skills and principles. Fundamentals is geared more toward independent coaches /consultants or those wanting a new career; ORS@Work meanwhile has been designed specifically for those working internally to an organisation.
Following the introductory course, be it Fundamentals of ORSC or ORS@Work, you will continue with the remaining 4-module ORSC Series. These modules are taken sequentially as each builds on the foundation of the preceding course. 
We're thrilled to be a part of your coaching journey and look forward to accompanying you to reach your coaching and leadership goals! 
Credentials 
The ORSC series is accredited by the International Coaching Federation. This means you can work towards obtaining an ICF Credential at the Associate Certified Coach (ACC), Professional Certified Coach (PCC), or Master Certified Coach (MCC) level.
Upon successfully completing all five courses in our ORSC™ training series, starting from Fundamentals, and progressing through Systems Integration, you'll earn 84 Continuing Coach Education (CCE) units. For those who want to continue towards mastery of ORSC skills and tools, you will join the 8-month Certification Programme and gain the ORSCC credential and an additional 96.5 CCE units.


ORSC Community 
The UK ORSC Community has been running for over 15 years. The community is run by ORSC practitioners for ORSC practitioners. Gathering monthly to practise and hone in ORSC skills.
By participating in the series, you are invited to join this engaging professional network of like-minded individuals, each bringing a diverse range of skills and experiences, enriching your learning experience. You'll have the chance to practise, reflect, learn, and connect with this vibrant community. Additionally, you'll have the opportunity to co-lead a community event and gain insights on co-facilitation from a senior ORSC Coach and industry leaders.


Booking Options
Alongside the date for the course, you'll be sent optional dates for your Mentoring calls. These are additional learning opportunities we provide for free on top of your training dates. These are optional and not compulsory, but we do recommend you attend if you are able. 
The Mentoring calls are 90-minute sessions to reconnect with your learning system and your leaders to embed everything you've learned in the course. It's a space to share your experiences of using the tools and skills and to ask the leaders for input on any experiences you've had whilst coaching relationships. It's a fantastic opportunity to deepen your experience of the tools and skills you've learnt and fine-tune your practice. 

CRR UK

Business Relationship Management (BRM)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Winter Series 2025 - Organisation & Relationship Systems Coaching Training

<p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This driver CPC course Rules of The Road &amp; Fuel-Efficient Driving is suitable for LGV &amp; PCV and will cover:</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, Benefits of Fuel-Efficient Driving, Fuels and Fluids, Use of Vehicles,&nbsp;Other Factors,&nbsp;Driving Safely and Fuel Efficiently.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Vulnerable Road Users and it is suitable for LGV & PCV and will cover:
Where Do We Encounter VRU’s? Who Are the VRU’s? Sharing Road Space, Route Planning, New Traffic Systems, Professional Drivers Role, Hazard Perception, Defensive Driving, Blindspots, Vehicle Safety Systems, Cyclists, Pedestrians, Motorcyclists, Horse Riders
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS5814/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

Road Safety

Driver CPC

Vulnerable Road Users - International CPC - Online

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">The development of this course was a collaboration between STC Academy and Ask Sonia Ltd.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">&nbsp;This CPD accredited Level 3 course will qualify you as a Cleaning Technologist and will enable you to carry out cleaning risk assessments, develop cleaning procedures and carry out cleaning once you have received appropriate H&amp;S, COSHH and procedure based training.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">&nbsp;The course content has been developed by experienced Auditors and Consultants and it focuses on cleaning technologies &amp; competencies in today&rsquo;s industry.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This qualification covers the main principles of open plant / equipment, facility and utensil cleaning and disinfection and is applicable to any and all industries that need to comply with specified standards and mitigate risk through effective risk mitigation for product contamination. These industries include food, packaging and storage &amp; distribution.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course has been accredited by the CPD Accreditation Office for delivery, structure and content.</p>

The development of this course was a collaboration between STC Academy and Ask Sonia Ltd.
 This CPD accredited Level 3 course will qualify you as a Cleaning Technologist and will enable you to carry out cleaning risk assessments, develop cleaning procedures and carry out cleaning once you have received appropriate H&S, COSHH and procedure based training.
 The course content has been developed by experienced Auditors and Consultants and it focuses on cleaning technologies & competencies in today’s industry.
This qualification covers the main principles of open plant / equipment, facility and utensil cleaning and disinfection and is applicable to any and all industries that need to comply with specified standards and mitigate risk through effective risk mitigation for product contamination. These industries include food, packaging and storage & distribution.
This course has been accredited by the CPD Accreditation Office for delivery, structure and content.

Ask Sonia Limited

Food Safety

HACCP

CPD accredited Level 3 Cleaning Technology and Control course. 
Delivered online (Zoom) by a live tutor.
Exam and Certificate fee included in the price.

CPD Accredited Cleaning Technology and Control Level 3 (1 day)

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">5 Week Qi-Gong Course For The Earth Phase of Late Summer&nbsp;</h3><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">When:&nbsp;Tuesday Evenings 6pm (via Zoom) All classes are recorded so you can catch up in your own time</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Dates: August 27th, September 3rd, 10th (this class will be at 10am), 17th and 24th <br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Price:&nbsp;&pound;45 (concessions available please do get in touch)</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Suitable for everyone no matter your experience</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During this course we will use Qigong forms, meditations, and healing sounds, focusing on the Earth element and its relationship to our body. The Earth element relates to the organs of digestion, the stomach, pancreas and spleen, to our flesh and muscles, to our sense of taste, and to our healthy robust immune system. It guides us to feel grounded and connected to the world around us, letting go of our worries, so we can come into our calm and healthy balanced centre. Where we can access our own natural health and vitality and connect to the sweetness of life.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. &nbsp;Where we can better navigate life&rsquo;s uncertainties with greater balance, ease, and steadiness.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">What is included:&nbsp;</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">Five live zoom classes&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Access to replays of all classes so you can catch up in your own time.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Learn a simple Qigong form for the Earth Element</li><li fr-original-style="" style="box-sizing: border-box;">Guided meditations</li><li fr-original-style="" style="box-sizing: border-box;">Explore the 6 Healing sounds for each organ of the body.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to clear the meridian pathways for increased vitality.&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Learn self-massage&nbsp;techniques for key&nbsp;acupuncture&nbsp;points to release stress and calm our busy minds.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Qigong means &ldquo;To Nourish Life&rdquo; and for me having a regular practice helps to bring me home to myself.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">What will i get out of this course?</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">🍃 Reconnect with your body</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Relax your mind</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Improve mental clarity</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Improve circulation</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Enhanced breathing</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Stronger immune system&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Healthy hormone balance</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Less physical tension</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Reduced pain</li><li fr-original-style="" style="box-sizing: border-box;">🍃 More energy</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Less stress and anxiety</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Connect to self &ndash; Connect to life</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Come into harmony with your inner nature</li><li fr-original-style="" style="box-sizing: border-box;">🍃 Expanded awareness of the mystery of the universe</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.</strong></p>

6 Week Qi-Gong Course For Winter
When: Tuesday Evenings 6pm and Thursday Mornings (via Zoom) All classes are recorded so you can catch up in your own time.
Dates: 
Tuesdays 6-7pm: January 7th, 14th, 21st, 28th and February 4th and 11th
Thursdays 9-9.30am: January 9th, 16th, 23rd, 30th and February 6th and 13th
Price: Concessions £60 – Standard £80 – Supporter £110

Suitable for everyone no matter your experience
What if you could improve your health, strength and vitality, by simply slowing down?
Slow your body
Slow your breath 
Slow your mind
When we slow down we give ourselves the opportunity to rejuvenate, to recharge and to harness our own life force energy or “Qi”. 
As we move towards winter we begin to turn inwards and connect to the power of Yin, the power of Water and the power of finding our own slow flow. In this 6 week course we will explore Qigong movements, meditations and breathwork practices to support this slowing down, giving us the space to connect to our Qi, to our subtle energy, giving us the tools to feel stronger, calmer and full of vitality.
In Traditional Chinese Medicine we are entering the water phase of winter. The water element relates to the organs of the bladder and kidneys, our bones, our ears and our sense of hearing. The meridians of Kidney and Bladder run along our spine and the back of the body and when they are flowing well we feel supported by life, grounded and connected to the world around us. We can find our inner flow with ease, without effort or strain, enabling us to let go of our fears and move forward with courage.
Qigong teaches us to come back to our bodies, to come back home, to a place of belonging that is inside all of us, a place of stillness in our the centre. Where we can better navigate life’s uncertainties with greater balance, ease, and steadiness.

What is included: 
Six live 60min evening Qigong Classes on zoom
Six live 30min morning Slow Flow classes on zoom
Access to replays of all classes so you can catch up in your own time. 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided Qigong Practice or Meditation
– PDF – explanations of each practice 
– Key acupuncture points for self massage
Together we will: 
Learn a simple Slow Flow Qigong Movements to balance your nervous system and release stress.
Explore the principal of Wu Wei – Release tension and move with effortless action
Connect to your deep internal power – Learn to Standing in Emptiness (Wuchi)
Strengthen Kidneys and support adrenal health
Exercises to strengthen your spine and reduce back pain
Clear the meridian pathways reducing stagnation and stiffness for increased flow and vitality. 
Learn self-massage techniques for key acupuncture points to release stress and calm our busy minds.

Qigong means “To Nourish Life” and for me having a regular practice helps to bring me home to myself.
What will i get out of this course?
Deeper body awareness
Increased strength and emotional stability
Relax your mind and Improve mental clarity
Enhanced breathing and improved circulation
Strengthen your back and build a healthy spine
Less physical tension and reduced pain
More energy
Less stress and anxiety
Everyone is welcome to join the course no matter your experience. Please get in touch if you have any questions.

Sunhouse

Health & Fitness

Tai Chi

Meditation

Wellness Coach

SLOW FLOW - QIGONG FOR WINTER

Standard

Concession 

Supporter

<p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR: PICTURE BOOKS, MG, YA</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Clare Wallace joined the Darley Anderson Agency in January 2011 and is building both the Darley Anderson Children&rsquo;s Agency and the Darley Anderson Illustration Agency lists. As chief talent-spotter, Clare loves to discover memorable new characters, bold and unique voices, strong concepts and gripping storytelling. She represents picture books, middle-grade, teenage and YA. Clare is particularly looking for funny chapter books for younger readers at the moment, as well as contemporary MG, YA fantasy, romance, and rom coms, especially with underrepresented protagonists. Whatever the age range, Clare loves a big hook, a lot of heart, and a standout voice. For picture books she has the widest taste, from daft to lyrical, rhyming to prose. If your submission doesn&rsquo;t fit a description here, it doesn&rsquo;t mean Clare doesn&rsquo;t want to receive it. She often doesn&rsquo;t know what she&rsquo;s looking for until she finds it (although she is not the person for steampunk or space opera). Her list gives a good indication of her taste.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The clients Clare represents include Perdita &amp; Honor Cargill, Caroline Crowe, Tom Ellen, Martyn Ford, Stewart Foster, Olivia Hope, A M Howell, Polly Ho-Yen, Rachel Ip, Beth Reekles, J.P. Rose, Lindsay Galvin, Dave Rudden, Deirdre Sullivan and Efua Traor&eacute;.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Clare would like you to send a covering letter, a one page synopsis and the first three chapters (Max 5000 words) of your manuscript. For picture books, please submit a covering letter and up to three completed texts.</strong></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Clare is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Monday 7 October 2024</strong></p>

LOOKING FOR: PICTURE BOOKS, MG, YA, ADULT FICTION
Clare Wallace joined the Darley Anderson Agency in January 2011 and is building both the Darley Anderson Children’s Agency and the Darley Anderson Illustration Agency lists as well as taking on adult fiction for debut authors. 
Clare is particularly looking for funny chapter books for younger readers at the moment, as well as contemporary MG, YA fantasy, romance, and rom coms, especially with underrepresented protagonists. For picture books she has the widest taste, from daft to lyrical, rhyming to prose. 
As well as being busy with the children’s and illustration agencies, Clare is open to debut adult fiction submissions that could be described as book club, rom-com, romance, saga, reading group, fantasy or historical fiction. She often doesn’t know what she’s looking for until she finds it (although she is not the person for steampunk or space opera). 
She represents picture books, middle-grade, teenage and YA and debut adult fiction. The clients Clare represents include Perdita & Honor Cargill, Caroline Crowe, Tom Ellen, Martyn Ford, Stewart Foster, Olivia Hope, A M Howell, Polly Ho-Yen, Rachel Ip, Beth Reekles, J.P. Rose, Lindsay Galvin, Dave Rudden, Deirdre Sullivan and Efua Traoré.
Whatever the age range, Clare loves a big hook, a lot of heart, and a standout voice.  She loves to discover memorable new characters, bold and unique voices, strong concepts and gripping storytelling. This list gives a good indication of Clare's taste but if your submission doesn’t fit a description here, it doesn’t mean Clare doesn’t want to receive it.
Clare would like you to send a covering letter, a one page synopsis and the first three chapters (Max 5000 words) of your manuscript. For picture books, please submit a covering letter and up to three completed texts.
Please send EITHER picture books OR another genre, not both in one submission.
(In addition to the paid sessions, Clare is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Monday 13th January 2025

I Am In Print

Fiction Writing

SOLD OUT! 23rd January Clare Wallace #Agent121. Looking for: PICTURE BOOKS, MG, YA, ADULT FICTION

Course price is £395.00 + Vat @20% (£474 total) 
This Renewables Technical Surveying training, short two day course, is specifically designed for individuals and companies that want to train themselves and their staff on exactly how to carry out Renewables Technical Site Surveying prior to any renewables installation measures, this includes for heating systems, solar systems and EV Charge point installations. 
The course is primarily aimed at Energy Suppliers, Equipment Manufacturers, Renewables Installers, Domestic Energy Assessors, Retrofit Assessors, Retrofit Co-ordinators, Renewables sales staff and suitable individuals with a basic level of knowledge in varying building structures, heating systems and varying renewable technologies.  
Note: A minimum number of 5 deligates is required. If the course is under subscribed you will be asked to re-arrange your course date. 
During this technical training course we will provide the following:
Day 1 - (Morning) Build Surveying Knowledge
Procuring the correct technical surveying equipment
Procuring and downloading technical surveying software packages
Identifying the differences in Home Heating products and their various characteristics
The basics of Heat pumps & low temperature hydronics
Identifying typical heating pipework and heating system elements
Identifying suitable locations for the Installation of Heat Pumps & Hot Water Cylinders
Carrying out MCS020 compliant Noise Level Assessments
Local Planning restrictions in England & Wales, Scotland & Northern Ireland
Preparing for typical homeowner questions around low temperature heating, solar systems and battery storage
Day 1 - (Afternoon) Solar Surveying & Regulatory Renewable Standards
Gathering reliable site data for Solar System design
Identification of typical Rooflines & Tile configurations for Solar Panel Installations
Identification of possible shading to proposed roofline areas
Gathering details of rafter dimensions and roof pitch angles
Identification of Meters and Earth Bonding Arrangement
Identifying safe and compliant locations for battery storage facilities
Day 2 - (Morning) Carrying out effective site surveying techniques
Completing fully detailed digital building floor plans & renewable energy reports
How to provide relevant and useful site video evidence
360 Images - how to take them & their benefits
Completing detailed form information for basic health & safety purposes
Completing detailed form information for current Building Construction Elements
Completing detailed form information for current Heating System Elements
Correct trade insurance levels for Renewables Surveyors
Day 2 - (Afternoon) Using Technology to enhance survey data
Task 1 - Group activity using 360 walkthrough - Carry out detailed Surveying for producing heat loss calculations using digital floor plan software and digital form data we take you through the process
Task 2 - Individual activity - Carry out a detailed Survey for producing heat loss calculations & Solar survey from data provided
Multiple Choice Learning Check
Set out home task (Optional) - complete a survey on your own home using the provided software, which the learner will then receive feedback on.
The course will provide learners with intuitive guidance on how to set up surveying software and fully complete renewables technical site surveys using digital floor planning software, efficient use of digital survey forms, as well as having access to our full range of really helpful surveyor resources.
Course duration is one day 0930hrs to 1630hrs
10 Learner Spaces Available per course



Building Metrix

Solar Installation

Surveying

Renewable Energy

Heat Pump

Building Surveying

Heat Pump Installation

Heating Engineer

This Renewables Technical Surveying training short two day course is specifically designed for individuals and companies that want to train themselves and their staff on exactly how to carry out Renewables Technical Site Surveying prior to any renewables installation measures, this includes for heating systems, solar systems and EV Charge point installations. 
The course is primarily aimed at Energy Suppliers, Equipment Manufacturers, Renewable Installers, Domestic Energy Assessors, Retrofit Assessors, Retrofit Co-ordinators, Renewables sales staff and suitable individuals with a basic level of knowledge in varying building structures, heating systems and varying renewable technologies.   


January 2025 - 2 Day Online Renewables Technical Surveying Course (10 CPD Hours)

Course Fee inclusive of VAT

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Real Estate Development cash flows require greater skill and flexibility from Analysts, and an ability to work with simultaneously with project partners. Value add and opportunistic property investments are complex both in their initial scope and their cash flow projections.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Residual models (profit &amp; site) are demonstrated first to illustrate the main components of any scheme and the traditional methods of evaluation such as profit on cost ratio, rental yield and interest cover. Development cash flows are then constructed in detail looking in particular at phased income as well as fixed, variable and incidental construction costs and their impact on the net cash flow. Additional performance metrics are calculated including geared IRR and return on equity.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Development financing can be trickier than straightforward senior debt investment financing. This is because finance is often required in stages. The brought forward carried forward method demonstrated on the course, is the easiest way to deal with programmed debt drawdown functions and rolled-up interest.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The assessment of project specific risk is arguably much more important in development schemes. Sensitivity analysis and scenario analysis are covered in the final section of the course.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course you will&hellip;</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Learn how to calculate land and profit residuals</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Learn how to structure a full development cash flow, including phased sales, S-curve and straight line cost functions</li><li value="3" fr-original-style="" style="box-sizing: border-box;">You will be taught how to find maximum bidding prices for site development and building refurbishments</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Understanding development financing considerations and learn how to optimise financing</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Analyse financial and project completion risks</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Employ best practice and find solutions to common modelling problems</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Developers</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Surveyors</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Real Estate professionals at any level with exposure to real estate financial models on a frequent basis</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Fund managers</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Asset managers</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Land managers</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Planning managers</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Lenders</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day One</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to build a discounted cash flow, analyse returns and understand the components of development models</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Gross versus Net Yields, calculating Net Development Value (NDV)</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Profit residual, with and without financing</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Site residual, how to calculate profit without knowing your costs.</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Introducing financing to site residual calculations</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Purchase price and acquisition costs</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Phased Sales, marketing and disposal costs</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Modelling construction costs using straight line basis, fixed costs, variable costs, incidental costs and construction fees</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Professional fees</li><li value="9" fr-original-style="" style="box-sizing: border-box;">Income and expenditure project functions</li><li value="10" fr-original-style="" style="box-sizing: border-box;">Logic functions, logic tables and array formulae</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Two</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn how to build a detailed property development project cash flow, add financing and perform risk analysis on commercial development projects</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">Multiple IRRs, competing projects, scoping and linear programming, maximising performance</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Return metrics: Equity profit ratio (EPR), Costs paid out of proceeds (POP), Profit on cost ratio (PCR)</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Alternative site calculation, Net present value (NPV),</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Modelling construction costs using S-curve , variable costs, incidental costs and construction fees</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Switching between scenarios</li><li value="6" fr-original-style="" style="box-sizing: border-box;">Introduction to Development financing, Pari Passu versus Equity First Financing</li><li value="7" fr-original-style="" style="box-sizing: border-box;">Debt scheduling: brought forward and carried forward method</li><li value="8" fr-original-style="" style="box-sizing: border-box;">Consideration of the impact of development finance interest, fees and covenants</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" fr-original-style="" style="box-sizing: border-box;">CPD Accredited Certificate &amp; LinkedIn Proficiency Badge</li><li value="2" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" fr-original-style="" style="box-sizing: border-box;">Course Files</li><li value="4" fr-original-style="" style="box-sizing: border-box;">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" fr-original-style="" style="box-sizing: border-box;">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the Real Estate Developer such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



Real Estate Development cash flows require greater skill and flexibility from Analysts, and an ability to work with simultaneously with project partners. Value add and opportunistic property investments are complex both in their initial scope and their cash flow projections.
This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.
Residual models (profit & site) are demonstrated first to illustrate the main components of any scheme and the traditional methods of evaluation such as profit on cost ratio, rental yield and interest cover. Development cash flows are then constructed in detail looking in particular at phased income as well as fixed, variable and incidental construction costs and their impact on the net cash flow. Additional performance metrics are calculated including geared IRR and return on equity.
Development financing can be trickier than straightforward senior debt investment financing. This is because finance is often required in stages. The brought forward carried forward method demonstrated on the course, is the easiest way to deal with programmed debt drawdown functions and rolled-up interest.
The assessment of project specific risk is arguably much more important in development schemes. Sensitivity analysis and scenario analysis are covered in the final section of the course.


On this course you will…
Learn how to calculate land and profit residuals
Learn how to structure a full development cash flow, including phased sales, S-curve and straight line cost functions
You will be taught how to find maximum bidding prices for site development and building refurbishments
Understanding development financing considerations and learn how to optimise financing
Analyse financial and project completion risks
Employ best practice and find solutions to common modelling problems


Who will benefit from this course?
Developers
Surveyors
Real Estate professionals at any level with exposure to real estate financial models on a frequent basis
Fund managers
Asset managers
Land managers
Planning managers
Lenders


Course Outline
Day One
Learn how to build a discounted cash flow, analyse returns and understand the components of development models
Gross versus Net Yields, calculating Net Development Value (NDV)
Profit residual, with and without financing
Site residual, how to calculate profit without knowing your costs.
Introducing financing to site residual calculations
Purchase price and acquisition costs
Phased Sales, marketing and disposal costs
Modelling construction costs using straight line basis, fixed costs, variable costs, incidental costs and construction fees
Professional fees
Income and expenditure project functions
Logic functions, logic tables and array formulae


Day Two
Learn how to build a detailed property development project cash flow, add financing and perform risk analysis on commercial development projects
Multiple IRRs, competing projects, scoping and linear programming, maximising performance
Return metrics: Equity profit ratio (EPR), Costs paid out of proceeds (POP), Profit on cost ratio (PCR)
Alternative site calculation, Net present value (NPV),
Modelling construction costs using S-curve , variable costs, incidental costs and construction fees
Switching between scenarios
Introduction to Development financing, Pari Passu versus Equity First Financing
Debt scheduling: brought forward and carried forward method
Consideration of the impact of development finance interest, fees and covenants


Included in the Course
CPD Accredited Certificate & LinkedIn Proficiency Badge
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the Real Estate Developer such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Financial Modelling & Analysis

Real Estate Finance

Financial Modelling

Microsoft Excel

Financial Risk Management

Professional Development

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

Real Estate Developer (Development Cash Flow Modelling in Excel)

<h1 id="isPasted" style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Online MHFA England Adult Mental Health First Aid Course.&nbsp;</h1><div fr-original-style="" style="box-sizing: border-box;"><a href="https://www.mindmapswellbeing.com/brochure-request/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Download brochure for course details here.</a><a href="https://www.mindmapswellbeing.com/_webedit/uploaded-files/All%20Files/Online%20Mental%20Health%20First%20Aid.pdf" rel="noopener noreferrer" target="_blank" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">&nbsp;</a>&nbsp;</div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. &nbsp;The Online Mental Health First Aid course is a blended approach of individual learning and four instructor-led live sessions, hosted on a new Online Learning Hub. &nbsp;As a training course, Mental Health First Aid teaches people how to identify, understand and help someone who may be experiencing a mental health issue. The organisation&#39;s courses and resources also promote self-care as a vital way for people to help protect their mental health and prevent issues from getting worse. &nbsp;As with all our courses at Mindmaps Wellbeing, your course will be delivered by a Registered Mental Health Nurse, MHFA England Instructor and Open University Associate Lecturer and Practice Tutor experienced in remote teaching. Our live online learning will also include an assistant who is a MHFAider. &nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Our fee is &pound;300pp Groups of 5+ contact <a href="mailto:info@mindmapswellbeing.com" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">info@mindmapswellbeing.com</a>&nbsp;for reduced group fees.&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Live instructor led sessions;&nbsp;</strong></div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">10:00 &ndash; 12:30 &amp; 14:30 &ndash; 17:00 both days&nbsp;</div><div style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);">Individual learning modules around these times. You will gain access to this on the Friday before your course start date.</div><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Why choosing Mindmaps Wellbeing is a good choice for your training.</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The MHFA England RRP is &pound;325pp, our rate is &pound;300pp and our fee includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Instructor led training sessions over two days</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Course Manual</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Workbook</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Handy Cue Card</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ MHFAider Certificate upon completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Your instructors are <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Registered Mental Health Nurses and Healthcare Educators</strong> (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to our online MHFAider peer support groups moderated by the instructor team.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Advanced Delegate Plan &ndash; This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For a little extra:&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Quarterly Facilitated MHFAider Forum &ndash; to provide ongoing expert support and guidance.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✅ Organisational MINDWELL Companion tailored for your workplace / organisation.</p>

MHFA England Adult Mental Health First Aid Course. 
This online version of the mental health first aid course will offer the same learning outcomes as the face to face training, and every person who completes the course will be certified as a Mental Health First Aider. 

Course outcomes 
As an MHFAider you will be able to: 
Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention 
Encourage a person to identify and access sources of professional help and other supports 
Practise active listening and empathy 
Have a conversation with improved mental health literacy around language and stigma 
Discuss the MHFAider role in depth, including boundaries and confidentiality 
Practise self-care 
Know how to use the MHFAider Support App® 
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England 

The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days
✅ Course workbook
✅ Digital manual
✅ Lanyard with a handy cue card
✅ MHFAider Certificate upon completion
The Association of Mental Health First Aiders
When completing your MHFA course, you are invited to join England’s first and only membership body for Mental Health First Aiders, the largest community of its kind. Offering ongoing support to MHFAiders, the exclusive benefits empower our members to fulfil their roles with confidence, skill, and care. 
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:
✅ Specialist instructors who are Registered Mental Health Nurses and Healthcare Educators, bringing the course content to life. while ensuring you're in safe hands.
✅ Access to our online MHFAider peer support groups moderated by Registered Mental Health Nurses.
✅ Access to resources, for self-care, and ongoing guidance to support you in the role as a mental health first-aider.
✅ First attendance to our Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. F
✅Access to our ‘Bridging the Gap Service’ providing clinical support with a Registered Mental Health Nurse. 



Day one 
Mental Health First Aid and the action plan 
The MHFAider® role and self-care 
Helpful and unhelpful language 
Useful models to support the role 
What influences mental health? 
What is anxiety? 
Crisis first aid 
Active listening and empathy 
Day two
What are eating disorders? 
What is self-harm? 
What is substance misuse? 
Applying the Mental Health First Aid action plan 
What is depression? 
What is suicide? 
Crisis first aid continued 
What is psychosis? 
Recovery and lived experience 
Boundaries in the MHFAider® role 
Moving forward in the MHFAider® role 
My MHFA action plan 
Certificate provided by MHFA England on completion of this course.

Mindmaps Wellbeing

Health & Wellbeing

Occupational Health & Wellbeing

Mental Health

Accredited Mental Health First Aid

Mental Health At Work

Mental Health Nurse

Online MHFA England mental health first aid course delivered by Registered Mental Health Nurses from Mindmaps Wellbeing. 

Why choosing Mindmaps Wellbeing is a good choice for your mental health training.
The MHFA England RRP is £325pp, our rate is £300pp and our fee includes:
✅ Instructor led training sessions over two days 
✅ Course Manual
✅ Workbook
✅ Handy Cue Card
✅ MHFAider Certificate upon completion
Plus, exclusively when you choose Mindmaps Wellbeing, it also includes:

✅ Your instructors are Registered Mental Health Nurses and Healthcare Educators (They of course have their own lived experiences too, which they bring to the course, ensuring the content is brought to life).

✅ Access to our online MHFAider peer support groups moderated by the instructor team.

✅ Access to MINDWELL companion for resources, self-care, and ongoing guidance to support you in the role as a MHFAider.

✅ Advanced Delegate Plan – This allows delegates to book onto our open courses on dates that suit, with the best value on course fees available.

For a little extra: 

✅ Quarterly Facilitated MHFAider Forum – to provide ongoing expert support and guidance. 

✅ Organisational MINDWELL Companion tailored for your workplace / organisation.


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