If you want to improve your or your team ability to lead a team successfully, feel free to check out my Training course focusing on the keys to success to effective Leadership.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
If you want to improve your or your team ability to have the best approach to personal development, feel free to check out my Training course focusing on continuous improvement.
If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.
To better equip care organisations and their amazing, hardworking staff in this fight, we offer the Essentials of Sepsis Recognition & Escalation For Care & Support Staff course. This face to face training course delivered by experienced healthcare professionals arms care and support staff with the necessary knowledge, skills and confidence to identify individuals at risk of sepsis, recognise its early signs, and escalate care effectively when they suspect sepsis. With our CQC compliant course, you'll be better prepared to help those at risk. Learners will receive an NR Medical Training/UK Sepsis Trust certificate which is valid for 1 year and a summary of elements covered throughout the course.
Managing Poor Performance 1 day training course delivered in Nottingham Designed for managers, team leaders & Supervisors who have had little or no formal training in employment law or performance management. It is also a helpful refresher for more experienced managers to bring them up to date on legislation and procedural changes, and to check their methods against best practice.
Handing Difficult Situations & People - 1 day training course delivered in Nottingham Enables participants to explore their own behaviour and to rationalise the behaviour in others. Often individuals are not in themselves “difficult”, it is the situation that presents itself that leads to this. This course will provide practical ways to maintain positive relationships and to avoid hostile situations which could escalate.
The Flexible Leader – The Future of Leading Hybrid Teams, 1 day training course delivered in Nottingham Provides delegates with an opportunity to explore the potential benefits of a flexible working environment, as well as an exploration of the key skills and attributes managers/leaders need to succeed in the evolving ecosystem of hybrid work. Whether you and the team work part-time, work remotely, or have odd days in the office, the session will help you be more effective and confident – ensuring the best from individuals, keeping the team informed and motivated, whilst managing performance and increasing efficiency.
Problem Solving in the Workplace -1 day training course delivered in Nottingham The course is for any manager or staff member who is required, within the course of their work to think creatively to bring about improvements and overcome obstacles within their job role. To provide delegates with the skills and knowledge to be able to quickly identify and evaluate a range of options towards solving problems within their work place.
Harness the Power of your People – Appraisal Skills for Managers 1 day training course delivered in Nottingham Covers the core skills for conducting staff appraisals. Suitable for those who may be new to appraising staff performance, or for those who are more experienced but feel they would like a refresher to update their skills and knowledge of current techniques.