2667 Courses in Gravesend

Overview The significance and goals of public policy Using game theory to analyze public policy. Understand the importance of public policy in society. Understand the significance of theoretical and empirical models in understanding public policy. Goals of public policy Recognizing market failures. Distinguishing between public and private goods.

Overview This course can offer you a transparent understanding of the credit management method and increase your confidence when handling credit management matters. This course will equip delegates with a range of enhanced communication skills to enable them to effectively collect debt by phone. These skills can be used to make sure that they are not only more effective at collecting money from customers but also maintain positive working relationships.

Supporting Windows 10 course description This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them. What will you learn Troubleshoot startup issues and operating system services on a Windows 10 PC. Troubleshoot issues related to network connectivity. Troubleshoot client configuration failures and GPO application issues. Troubleshoot issues related to application installation and operation. Recover a PC running Windows 10. Supporting Windows 10 course details Who will benefit: Anyone supporting users running Windows 10 personal computers within a medium to large enterprise. Prerequisites: None. Duration 5 days Supporting Windows 10 course contents Implementing a Troubleshooting Methodology Overview of Windows 10, Introduction to the EDST Job Role, Overview of the Troubleshooting Steps & Tools. Hands on Implementing a Troubleshooting Methodology. Hands on Using Troubleshooting Tools for Windows 10. Troubleshooting Startup Issues Overview of the Windows 10 Startup Recovery Environment, Troubleshooting Startup Settings & Operating System Services Issues, Recovering BitLocker-Protected Drives. Hands on Troubleshooting Startup Issues. Hands on Recovering BitLocker-Encrypted Drives, Creating a New BitLocker Password. Troubleshooting Hardware and Device Drivers Troubleshooting Device Driver Failures & Physical Failures, Overview of Hardware Troubleshooting, Monitoring Reliability, Configuring the Registry. Hands on Troubleshooting Device Driver Issues, Resolving Hardware Issues, Adding a Missing Device Driver to a Driver Store, Reverting a Problematic Device Driver. Hands on Troubleshooting Hardware Issues, Diagnosing Memory, Troubleshooting and Repairing Failed Disk Redundancy Synchronizing Settings, Accessing Data on a Foreign Volume. Troubleshooting Remote Computers Using Remote Desktop and Remote Assistance, Remoting with Windows PowerShell Hands on Troubleshooting Remote Computer by using Remote Desktop and Remote Assistance. Hands on Troubleshooting Remote Computer by using Windows PowerShell. Resolving Network Connectivity Issues Determining Network Settings, Troubleshooting Network Connectivity Issues, Troubleshooting Name Resolution. Hands on Resolving Network Connectivity Issues. Hands onResolving Name Resolution Issues. Troubleshooting Group Policy Overview of Group Policy Application, Resolving Client Configuration Failures and GPO Application Issues. Hands on Troubleshooting Group Policy Application Issues. Hands on Resolving Group Policy Issues. Hands on Installing and Sharing a Printer. Troubleshooting User Settings Troubleshooting Sign In Issues, Troubleshooting the Application of User Settings. Hands on Troubleshooting Sign in Problems. Hands on Troubleshooting the Application of User Settings, Resolving Folder Redirection Problem, Resolving Roaming User Profile Problem. Troubleshooting Remote Connectivity Troubleshooting VPN Connectivity Issues & DirectAccess. Hands on Troubleshooting VPN Connectivity Lab : Configuring and Troubleshooting DirectAccess Configuring and Verifying, DirectAccess Client-Side Settings, Troubleshooting DirectAccess. Troubleshooting Resource Access Within a Domain & File Permissions Issues, Recovering Files Encrypted by EFS, Troubleshooting Printer Access Issues. Lab : Troubleshooting File Access Issues Lab : Troubleshooting Access to Encrypted Files. Hands on Troubleshooting Printer Access Issues Troubleshooting Resource Access for Non Domain Member Clients Configuring and Troubleshooting Device Registration, Configuring and Troubleshooting Work Folders, Configuring and Troubleshooting OneDrive Access. Hands on Troubleshooting Resource Access for Clients that are not Domain Members. Troubleshooting Device Registration, Work Folders and OneDrive for Business. Troubleshooting Applications Troubleshooting Desktop App Installation Issues, Desktop Apps, Managing Windows Store Apps, Troubleshooting Access to Company Web Applications. Hands on Troubleshooting Desktop Apps, AppLocker Policy Application & Application Compatibility issue. Hands on Troubleshooting Access to Company Web Applications, Internet Explorer Issue & Microsoft Edge. Maintaining Windows 10 Managing & Troubleshooting Windows Activation, Troubleshooting Performance, Applying Applications. Hands on Monitoring and Troubleshooting Performance. Recovering Data and Operating System File Recovery in Windows 10, Recovering an OS. Hands on Recovering Data, Recovering Data from Azure Backup, Recovering Deleted File by Using File History. Hands on Provisioning Computer to Comply with Company Standards, Provision Computer to Comply with Company Standards.

Advanced TCP/IP training course description An intensive advanced TCP/IP course focusing on the details of the protocols according to the RFCs. This course is designed to go into the technical details of the protocols and is not for those that are new to TCP/IP. A particular focus is on TCP and performance. Those more interested in routing protocols should see our Definitive IP routing for engineers course. It is expected that delegates are totally familiar with configuration addressing. Hands on sessions consist of protocol analysis using Wireshark. What will you learn Analyse packets and protocols in detail. Troubleshoot networks using Wireshark. Find performance problems using Wireshark. Perform network forensics. Advanced TCP/IP training course details Who will benefit: Advanced technical staff. Prerequisites: TCP/IP Foundation for engineers Duration 5 days Advanced TCP/IP training course contents IP Fragmentation and MTU issues, Path MTU discovery, Geolocation, unusual IP addresses, forwarding broadcasts, DiffServ, DSCP, ECN, assured and expedited forwarding. TTL usage in traceroute, Protocol field. Sanitising IP addresses in trace files. Wireshark and checksum errors. IPv6 The header. Extension headers. Traffic class and flow labels. Tunnelling. IPv6 and fragmentation. ARP Requests, responses, gratuitous ARP, Proxy ARP, ARP poisoning. ICMP ping, Round Trip Times, ICMP redirect, ICMP router advertisement and solicitation, Time Exceeded, Destination unreachable. ICMPv6: Similarity to ICMPv4, Neighbor discovery and the replacement of ARP. MLD. First hop redundancy ICMP discovery, HSRP, VRRP, GLBP. IGMP Multicast overview, multicast architecture, multicast addresses, IGMP v1, IGMPv2, IGMPv3. UDP Use in broadcasts and multicasts. Port numbers. TCP Connections, RST, FIN, sequence numbering, packet loss recovery, Fast recovery, RTO timeout, SACK, TCP flow control, receive window, congestion window, van Jacobsen, nagle, delayed ACKs, PSH, URG, TCP options, MSS, Window scaling, TCP timestamps. Congestion notification. Hands on Troubleshooting with sequence numbers, Wireshark IO and TCP graphs to analyse performance. Window size issues. DHCP DHCP header. Relationship to BOOTP. Discover, offer, request, decline, ACK, release. Lease, renewal and rebind times. Relay agents. DHCPv6 DNS Names and addresses, Resource Records, queries, responses, problems. MDNS. HTTP Requests, methods, request modifiers, response codes. HTTPS. SSL, TLS. Proxies. Hands on Redirects, recreating pages from packets. FTP Commands, responses, passive/active mode. Email SMTP, POP3, IMAP, commands responses. Voice and Video RTP, RTCP, SIP. IP PBXs. Traffic flows. Hands on Voice playback. SNMP MIBs, GET, TRAP, polling. Performance Baselining, high latency, Wireshark and timings, packet loss, redirections, small packets, congestion, name resolution. Security Network forensics, scanning and discovery, suspect traffic. IPsec, SSH.

Complete C# programming training course description This training course teaches developers the programming skills that are required for developers to create Windows applications using the C# language. Students review the basics of C# program structure, language syntax, and implementation details, and then consolidate their knowledge throughout the week as they build an application that incorporates several features of the .NET Framework. What will you learn Use the syntax and features of C#. Create and call methods, catch and handle exceptions, and describe the monitoring requirements of large-scale applications. Implement a typical desktop application. Create class, define and implement interfaces, and create and generic collections. Read and write data to/from files. Build a GUI using XAML. Complete C# programming training course details Who will benefit: Programmers wishing to learn C#. Prerequisites: Developers attending this course should already have gained some limited experience using C# to complete basic programming tasks. Duration 5 days Complete C# programming training course contents Review of C# Syntax Overview of Writing Applications using C#, Datatypes, Operators, and Expressions. C# Programming Language Constructs. Hands on Developing the Class Enrolment Application. Methods, exceptions and monitoring apps Creating and Invoking Methods. Creating Overloaded Methods and Using Optional and Output Parameters. Handling Exceptions. Monitoring Applications. Hands on Extending the Class Enrolment Application Functionality. Developing a graphical application Implementing Structs and Enums. Organizing Data into Collections. Handling Events. Hands on Writing the Grades Prototype Application. Classes and Type-safe collections Creating Classes. Defining and Implementing Interfaces. Implementing Type-safe Collections. Hands on Adding Data Validation and Type-safety to the Grades Application. Class hierarchy using Inheritance Class hierarchies. Extending .NET framework classes. Creating generic types. Hands on Refactoring common functionality into the User Class. Reading and writing local data Reading and Writing Files. Serializing and Deserializing Data. Performing I/O Using Streams. Hands on Generating the Grades Report. Accessing a Database Creating and using entity data models. Querying and updating data by using LINQ. Hands on Retrieving and modifying grade data. Accessing remote data Accessing data across the web and in the cloud. Hands on Modifying grade data in the Cloud. Designing the UI for a graphical applicatione Using XAML to design a User Interface. Binding controls to data. Styling a UI. Hands on Customizing Student Photographs and Styling the Application. Improving performance and responsiveness Implementing Multitasking by using tasks and Lambda Expressions. Performing operations asynchronously. Synchronizing concurrent data access. Hands on Improving the responsiveness and performance of the application. Integrating with unmanaged code Creating and using dynamic objects. Managing the Lifetime of objects and controlling unmanaged resources. Hands on Upgrading the grades report. Creating reusable types and assemblies Examining Object Metadata. Creating and Using Custom Attributes. Generating Managed Code. Versioning, Signing and Deploying Assemblies. Hands on Specifying the Data to Include in the Grades Report. Encrypting and Decrypting Data Implementing Symmetric Encryption. Implementing Asymmetric Encryption. Hands on Encrypting and Decrypting Grades Reports.

CCNP training course description The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) v1.2 course provides the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You'll learn to implement security principles within an enterprise network and how to overlay network design using solutions such as SDAccess and SD-WAN. Course content includes 3 days of self-study material. This course helps you prepare for the 350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR) exam What will you learn Configure, troubleshoot, and manage enterprise wired and wireless networks Implement security principles within an enterprise network Prepare you prepare to take the 350-401 Implementing Cisco Enterprise Network Core Technologies (ENCOR) exam CCNP training course details Who will benefit: Mid-level network engineers, Network administrators, Network support technicians, Help desk technicians. Prerequisites: Implementation of Enterprise LAN networks. Basic understanding of Enterprise routing and wireless connectivity, and Python scripting Duration 5 days CCNP training course content Cisco Enterprise Network Architecture: Access, distribution, core in the hierarchical network. Cisco Switching Paths: Switching mechanisms, TCAM, CAM, process switching, fast switching, and CEF. Implementing Campus LAN Connectivity: Troubleshoot L2 connectivity using VLANs and trunkingBuilding Redundant Switched Topology: STP Implementing Layer 2 Port Aggregation Troubleshoot link aggregation using Etherchannel EIGRP Implement and optimize OSPFv2/v3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4/v6 Implement EBGP interdomain routing, path selection, and single and dual-homed networkingImplementing Network Redundancy: HSRP and VRRP Implement static and dynamic NAT Virtualization Protocols and TechniquesVPNs and Interfaces: Overlay technologies such as VRF, GRE, VPN, and LISP Wireless Principles: RF, antenna characteristics, and wireless standards.Wireless Deployment: Models available, autonomous AP deployments and cloud-based designs within the centralized Cisco WLC architecture Wireless Roaming and Location ServicesWireless AP Operation: How APs communicate with WLCs to obtain software, configurations, and centralized managementWireless Client Authentication: EAP, WebAuth, and PSK wireless client authentication on a WLC. Troubleshoot wireless client connectivity issues using various available tools Troubleshoot networks using services such as NTP, SNMP, Cisco IP SLAs, NetFlow, and Cisco IOS EEM Explain network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshootingMulticast Protocols: IGMP v2/v3, PIM DM/SM and RPs Introducing QoS: Concepts and features. Implementing Network Services: Secure administrative access for Cisco IOS devices using CLI access, RBAC, ACL, and SSH, and device hardening concepts to secure devices from less secure applications Using Network Analysis ToolsInfrastructure Security: Scalable administration using AAA and the local database, features and benefits Enterprise Network Security Architecture: VPNs, content security, logging, endpoint security, personal firewalls, and other security features. Automation and Assurance with Cisco DNA Center: Purpose, function, features, and workflow. Intent-Based Networking, for network visibility, proactive monitoring, and application experienceCisco SD-Access Solution: Nodes, fabric control plane, and data plane, VXLAN gatewaysCisco SD-WAN Solution: Components and features of Cisco SD-WAN solutions, including the orchestration, management, control, and data planesBasics of Python Programming: Python components and conditionals with script writing and analysis Network Programmability: NETCONF and RESTCONF APIs in Cisco DNA Center and vManage Labs: Investigate the CAM. Analyze CEF. Troubleshoot VLAN and Trunk Issues. Tuning STP and Configuring RSTP. Configure MSTP. Troubleshoot EtherChannel. Implement Multi-area OSPF. Implement OSPF Tuning. Apply OSPF Optimization. Implement OSPFv3. Configure and Verify Single-Homed EBGP. Implementing HSRP. Configure VRRP. Implement NAT. Configure and Verify VRF. Configure and Verify a GRE Tunnel. Configure Static VTI Point-to-Point Tunnels. Configure Wireless Client Authentication in a Centralized Deployment. Troubleshoot Wireless Client Connectivity Issues. Configure Syslog. Configure and Verify Flexible NetFlow. Configuring Cisco IOS EEM. Troubleshoot Connectivity and Analyze Traffic with Ping, Traceroute, and Debug. Configure and Verify Cisco IP SLAs. Configure Standard and Extended ACLs. Configure Control Plane Policing. Implement Local and Server-Based AAA. Writing and Troubleshooting Python Scripts. Explore JSON Objects and Scripts in Python. Use NETCONF Via SSH. Use RESTCONF with Cisco IOS XE.

Complete Python training course description Python is an agile, robust, expressive, fully objectoriented, extensible, and scalable programming language. It combines the power of compiled languages with the simplicity and rapid development of scripting languages. This course covers Python from the very basics of 'hello world!' through to object oriented programming and advanced topics such as multi threading. Hands on follows all the major sections in order to reinforce the theory. What will you learn Read Python programs. Write Python programs. Debug Python programs. Use Python's objects and memory model as well as its OOP features. Complete Python programming training course details Who will benefit: Anyone wishing to learn Python. Prerequisites: None. Duration 5 days Complete Python programming training course contents Welcome to Python: What is Python? Origins, features. Downloading and installing Python, Python manuals, comparing Python, other implementations. Getting started: Program output, the print statement, "hello world!", Program input, raw_input(), comments, operators, variables and assignment, numbers, strings, lists and tuples, dictionaries, indentation, if statement, while Loop, for loop. range(), list comprehensions. Files, open() and file() built-in functions. Errors and exceptions. Functions, Classes, Modules, useful functions. Python basics: Statements and syntax, variable assignment, identifiers, basic style guidelines, memory management, First Python programs, Related modules/developer tools. Python Objects: Other built-in types, Internal Types, Standard type operators, Standard type built-in functions, Categorizing standard types, Unsupported types. Numbers: Integers, Double precision floating point numbers, Complex numbers, Operators, Built-in and factory functions, Other numeric types. Sequences: strings, lists, and tuples: Sequences, Strings, Strings and operators, String-only operators, Built-in functions, String built-in methods, Special features of strings, Unicode, Summary of string highlights, Lists, Operators, Built-in functions, List type built-in methods, Special features of lists, Tuples, Tuple operators and built-in functions, Tuples special features, Copying Python objects and shallow and deep copies. Mapping and set types: Mapping Type: dictionaries and operators, Mapping type built-in and factory functions, Mapping type built-in methods, Dictionary keys, Set types, Set type operators, Built-in functions, Set type built-in methods. Conditionals and loops: If, else and elif statements, Conditional expressions, while, for, break, continue and pass statements, else statement . . . take two, Iterators and iter(), List comprehensions, Generator expressions. Files and input/output: File objects, File built-in functions [open() and file()], File built-in methods and attributes, Standard files, Command-line arguments, File system, File execution, Persistent storage modules. Errors and exceptions: What are exceptions? Detecting and handling exceptions, Context management, Exceptions as strings, Raising exceptions, Assertions, Standard exceptions, Creating Exceptions, Why exceptions, Exceptions and the sys module. Functions: Calling, creating and passing functions, formal arguments, variable-length arguments, functional programming, Variable scope, recursion, generators. Modules: Modules and files, Namespaces, Importing modules, Module import features, Module built-in functions, Packages, Other features of modules. Object-Oriented Programming (OOP): Classes, Class attributes, Instances, Instance attributes, Binding and method invocation, Static methods and class methods, Composition, Sub-classing and derivation, Inheritance, Built-in functions for classes, and other objects, Customizing classes with special methods, Privacy, Delegation, Advanced features of new-style classes (Python 2.2+), Related modules and documentation. Execution environment: Callable and code Objects, Executable object statements and built-in functions, Executing other programs. 'Restricted' and 'Terminating' execution, operating system interface. Regular expressions: Special symbols and characters, REs and Python, Regular expressions example. Network programming: Sockets: communication endpoints, Network programming in Python, SocketServer module, Twisted framework introduction. Internet client programming: What are internet clients? Transferring files, Network news, E-mail. Multithreaded Programming: Threads and processes Python, threads, and the global interpreter lock, The thread and threading Modules. GUI programming: Tkinter and Python programming, Tkinter Examples, Brief tour of other GUIs. Web programming: Web surfing with Python: creating simple web clients, Advanced Web clients, CGI: helping web servers process client data, Building CGI applications, Using Unicode with CGI, Advanced CGI, Web (HTTP) Servers. Database programming: Python database application programmer's interface (DB-API), ORMs. Miscellaneous Extending Python by writing extensions, Web Services, programming MS Office with Win32 COM, Python and Java programming with Jython.

Integrating UNIX and Microsoft course description This course is designed for the enterprise-level UNIX professional and represents the highest level of professional, distribution-neutral UNIX certification within the industry. It covers administering UNIX enterprise-wide with an emphasis on mixed environments. What will you learn Configure and troubleshoot OpenLDAP. Use OpenLDAP as an authentication backend. Manage software packages. Use Samba - Share configuration - User and group management - Domain integration - Name services - with Linux and Windows clients Integrating UNIX and Microsoft course details Who will benefit: Enterprise-level UNIX professionals. Prerequisites: UNIX network administration. Duration 5 days Integrating UNIX and Microsoft course contents OPENLDAP CONFIGURATION OpenLDAP replication Replication concepts, OpenLDAP replication, replication log files, replica hubs, LDAP referrals, LDAP sync replication. Securing the Directory Securing the directory with SSL and TLS, Firewall considerations, Unauthenticated access methods, User/password authentication methods, Maintanence of SASL user DB, certificates. OpenLDAP Server Performance Tuning Measure OpenLDAP performance, Tune software configuration to increase performance, indexes. OPENLDAP AS AN AUTHENTICATION BACKEND LDAP Integration with PAM and NSS Configure PAM to use LDAP for authentication, NSS to retrieve information from LDAP and PAM modules in UNIX. Integrating LDAP with Active Directory and Kerberos Kerberos integration with LDAP, Cross platform authentication, Single sign-on concepts, Integration and compatibility limitations between OpenLDAP and Active Directory. SAMBA BASICS Samba Concepts and Architecture Samba daemons and components, key issues regarding heterogeneous network, Identify key TCP/UDP ports used with SMB/CIFS, Knowledge of Samba3 and Samba4 differences. Configure Samba Samba server configuration file structure, variables and configuration parameters, Troubleshoot and debug configuration problems. Regular Samba Maintenance Monitor and interact with running Samba daemons, Perform regular backups of Samba configuration and state data. Troubleshooting Samba Samba logging, Backup TDB files, Restore TDB files, Identify TDB file corruption, Edit / list TDB file content. Internationalization Internationalization character codes and code pages, differences in the name space between Windows and Linux/Unix with respect to share, names, user/group/computer naming in a non-English environment. SAMBA SHARE CONFIGURATION Linux File System and Share/Service Permissions File / directory permission control, Samba interaction with Linux file system permissions and ACLs, Use Samba VFS to store Windows ACLs. Print Services Printer sharing, integration between Samba and CUPS, Manage Windows print drivers and configure downloading of print drivers, security concerns with printer sharing. SAMBA USER AND GROUP MANAGEMENT Managing User Accounts and Groups User and group accounts, mappings, user account management tools, smbpasswd, file/directory ownership of objects. Authentication, Authorization and Winbind Local password database, password synchronization, passdb backends, Convert between passdb backends, Integrate Samba with LDAP, Winbind service, PAM and NSS. SAMBA DOMAIN INTEGRATION Samba as a PDC and BDC Domain membership and trust relationships, Create and maintain a PDC and BDC with Samba3/4, Add computers to an existing domain, logon scripts, roaming profiles, system policies. Samba4 as an AD compatible Domain Samba 4 as an AD DC, smbclient, how Samba integrates with AD services: DNS, Kerberos, NTP, LDAP. Configure Samba as a Domain Member Server Joining Samba to NT4 and AD domains, obtain a TGT from a KDC. SAMBA NAME SERVICES NetBIOS and WINS WINS concepts, NetBIOS concepts, local master browser, domain master browser, Samba as a WINS server, name resolution, WINS replication, NetBIOS browsing and browser elections, NETBIOS name types. Active Directory Name Resolution DNS for Samba4 as an AD Domain Controller, DNS forwarding with the internal DNS server of Samba4. WORKING WITH LINUX AND WINDOWS CLIENTS CIFS Integration SMB/CIFS concepts, remote CIFS shares from a Linux client, securely storing CIFS credentials, features and benefits of CIFS, permissions and file ownership of remote CIFS shares. Working with Windows Clients browse lists and SMB clients from Windows, Share file/print resources from Windows, the smbclient program, the Windows net utility.

WAN training course description A hands on Introduction to Wide Area Networks for engineers. This course covers all current major WAN technologies from a perspective of design, evaluating technologies available as well as hands on to consolidate the theory What will you learn Describe the seven-layer model and realise how it applies to the real world. Evaluate and describe WAN technologies. Describe the architecture of WANs in the core. Use WANS to interconnect LANS. WAN training course details Who will benefit: Technical staff wishing to find out more about how their WAN works. Prerequisites: Intro to data communications & networking Duration 5 days WAN training course contents Introduction LANs, MANS and WANS, protocols, the OSI seven layer model, ITU-T, ETSI, DTE, DCE, and the overall picture. WAN architectures Service providers, core, access, DTE, DCE, CPE, dialup, circuit switched, packet switched, how to choose a WAN, common bandwidths, site to site, remote access. Topologies: Star, Full mesh, partial mesh. History of WANs Before IP was ubiquitous, The PSTN, Dial up networks, modems, ISDN, Stat mux, TDM, 64k, N*64, E1, X25, Frame Relay The role of IP and routers The growth of IP, the role of routers, routing tables, routing protocols. Hands on: IP and routing. Layer 1 Physical Copper, Fibre, Wireless, Microwave, Phone lines, FTTC, FTTH, mobile networks. Service provider technologies The transport plane, SDH, SONET, DWDM. WAN access Phone lines, leased lines, xDSL, WiMax, satellite, the role of PPP. Broadband adband xDSL, ADSL, SDSL, local loops, DSLAM, DSL architecture. ATM Cell switching principles, ATM switching, Virtual paths, QOS, CBR, VBR, ABR, UBR, AAL1 to AAL5, MPOA, LANE, Voice over ATM. The Internet VPNs, IPSEC, QOS. What is MPLS? Core MPLS, MPLS and the 7 layer model, MPLS protocol, MPLS standard, MPLS runs on routers, MPLS history, Why MPLS? MPLS architecture LSRs, PE and P router roles, FEC, swapping labels, MPLS packet format, Loops, TTL control. Ethernet What is Ethernet? LANs, MANs, WANs, Ethernet and switches in the LAN. Traditional LAN/WAN integration, routers. The Ethernet interface for the WAN. Standards: Transporting carrier Ethernet.

WCNA training course description Wireshark is a free network protocol analyser. This hands-on course provides a comprehensive tour of using Wireshark to troubleshoot networks. The course concentrates on the information needed in order to pass the WCNA exam. Students will gain the most from this course only if they already have a sound knowledge of the TCP/IP protocols. What will you learn Analyse packets and protocols in detail. Troubleshoot networks using Wireshark. Find performance problems using Wireshark. Perform network forensics. WCNA training course details Who will benefit: Technical staff looking after networks. Prerequisites: TCP/IP Foundation for engineers Duration 5 days WCNA training course contents What is Wireshark? Network analysis, troubleshooting, network traffic flows. Hands on Download/install Wireshark. Wireshark introduction Capturing packets, libpcap, winpcap, airpcap. Dissectors and plugins. The menus. Right click. Hands on Using Wireshark. Capturing traffic Wireshark and switches and routers. Remote traffic capture. Hands on Capturing packets. Capture filters Applying, identifiers, qualifiers, protocols, addresses, byte values. File sets, ring buffers. Hands on Capture filters. Preferences Configuration folders. Global and personal configurations. Capture preferences, name resolution, protocol settings. Colouring traffic. Profiles. Hands on Customising Wireshark. Time Packet time, timestamps, packet arrival times, delays, traffic rates, packets sizes, overall bytes. Hands on Measuring high latency. Trace file statistics Protocols and applications, conversations, packet lengths, destinations, protocol usages, strams, flows. Hands on Wireshark statistics. Display filters Applying, clearing, expressions, right click, conversations, endpoints, protocols, combining filters, specific bytes, regex filters. Hands on Display traffic. Streams Traffic reassembly, UDP and TCP conversations, SSL. Hands on Recreating streams. Saving Filtered, marked and ranges. Hands on Export. TCP/IP Analysis The expert system. DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP. Hands on Analysing traffic. IO rates and trends Basic graphs, Advanced IO graphs. Round Trip Time, throughput rates. Hands on Graphs. Application analysis DHCP, HTTP, FTP, SMTP. Hands on Analysing application traffic. WiFi Signal strength and interference, monitor mode and promiscuous mode. Data, management and control frames. Hands on WLAN traffic. VoIP Call flows, Jitter, packet loss. RTP, SIP. Hands on Playing back calls. Performance problems Baselining. High latency, arrival times, delta times. Hands on Identifying poor performance. Network forensics Host vs network forensics, unusual traffic patterns, detecting scans and sweeps, suspect traffic. Hands on Signatures. Command line tools Tshark, capinfos, editcap, mergecap, text2pcap, dumpcap. Hands on Command tools.