City & Guilds Level 2 Award in Working in High Risk Confined Spaces - 6160-03 - This course is designed to provide delegates that need to enter medium and high risk confined spaces with an in-depth understanding of legislation, regulations and safe systems of work. This course includes recognising all risk levels of confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-03-city-and-guilds-level-2-award-in-working-in-high-risk-confined-spaces/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
This course is aimed at anybody who may accidentally encounter asbestos containing materials as part of their job role within maintenance, building and demolition industries. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
This course is suitable for operatives required to Work at Height, and will give operatives a sound foundation on the requirements of the Work at Height Regulations 2005 and other relevant regulations. Also highlights the principles of how fall protection systems / equipment should be selected and used. This course will provide delegates with the knowledge and practical experience to enable them to work safely at height using a variety of basic systems and techniques. Book via our website @ ESS | Working at Height Module 2 - Safe Work at Height (General Operative) | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
This course is suitable for operatives required to Work at Height, providing a sound foundation on the requirements of the Work at Height Regulations 2005 in conjunction with a basic understanding of the types of fall protection systems and equipment available, its use, its limitations and unsafe practices. Suitable for individuals working around but not directly Working at Height. It allows the delegate to identify a working at height area and understand the procedures and regulations that control it. Book via our website @ ESS | Working at Height Module 1 - Safe Work at Height Awareness | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
City & Guilds Level 3 Award in Direct Emergency Rescue and Recovery of Casualties from Confined Spaces - 6160-07 - This course is designed to introduce delegates to the basics of rescue and recovery of casualties from confined spaces. Understanding emergency arrangements as set by legislation and employers, some of the equipment required to rescue a casualty and safety of the rescue team. Note: A pre-requisite qualification is required to complete this course. Delegates must hold a valid 6160-08 qualification. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-07-level-3-award-in-direct-emergency-rescue-and-recovery-of-casualties-from-cs/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
The aim of this course is to give delegates who have to use full working breathing apparatus during their working activities a greater understanding of correct operational procedures. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
City & Guilds Level 4 Award in Plan, Manage and Review Legislative and Safety Compliance for Work in Confined Spaces - 6160-06 - This course focuses on planning, organizing and managing work safely in confined spaces including legislative roles and responsibilities, health and safety considerations and equipment requirements. Designed for managers that are responsible for organizing and planning work activities within a confined space. The manager may or may not supervise the actual job. The manager cannot enter the confined space. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-06-level-4-award-in-plan,-manage-and-review-legislative-and-safety-compliance-in-cs/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
Fully qualified, positive Dog Behaviourist based in Claygate, Surrey. I offer one to one Private Dog Consultations in your home, a full report, Behaviour Modification Plan and possible vet referral for all types of dog behaviour issues and specialise in foreign rescue dogs.
Are you an EDI Officer, HR Specialist, Leader or Manager? Or the nominated EDI champion for your team? Maybe you've been given the EDI portfolio on behalf of your Board or department? Or if you're aiming to make a difference via your diverse staff network or union, all change-makers are welcome!
This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points