366 Courses in Glasgow

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

This day provides evidence based information on the preparation and performance of spirometry, and includes video demonstrations on spirometry and peak flow to help delegates gain the necessary skills to perform accurate spirometry tests.

This course provides learners with the knowledge and skills necessary to care for the adult patient requiring High Flow Nasal Oxygen (HFNO).

An opportunity to develop essential knowledge and skills that are necessary for the safe care and management of a patient requiring an Intra-Aortic Balloon Pump (IABP)

This course enables participants to develop essential patient management skills that are necessary for identifying and managing the safe care of a patient requiring cardiac catheterisation.

Gain comprehensive knowledge and practical skills for effective diabetes management with our course on blood glucose monitoring and insulin administration. Ideal for healthcare professionals.

This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

The course will cover the essential underpinning knowledge to effectively manage the patient throughout the life cycle of the implantable device.

This course aims to give the learner the skills and knowledged to provide care for a person who is living with addiction.