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366 Courses in Glasgow

Health & Safety Level 2

By Prima Cura Training

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Health & Safety Level 2
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Health & Safety Awareness

By Prima Cura Training

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Health & Safety Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Problem Solving

4.9(9)

By Sterling Training

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer Problem Solving
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Basic First Aid (Unaccredited)

By Prima Cura Training

The course covers primary and some secondary skills allowing the flexibility to add extra subjects where needed.

Basic First Aid (Unaccredited)
Delivered In-PersonFlexible Dates
Price on Enquiry

Fire Safety Awareness

By Prima Cura Training

This course is ideal to give all members of staff basic fire training to increase awareness and cooperation in the event of a fire in the workplace.

Fire Safety Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Excellence Training

By Beyond Theory: business training & coaching

leadership management training course customer service training

Customer Excellence Training
Delivered in Northampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Educators matching " Care"

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