359 Courses in Glasgow

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Join me on this landscape photography workshop in the iconic mountains, quarries and landscape of SnowdoniaLandscape PhotographyA new addition to the tours and workshops, this area has some of the highest mountain ranges in England and Wales. The landscape is rugged but beautiful with high mountains, flowing rivers and large lakes. Based around Capel Curig in the National Park we will visit some hidden treasures, lakes, mountains, quarries and iconic vistas.A Snowdonia photography workshop and photo walk in Cwm Idwal amidst the Glyderau and Carneddau mountain ranges, the glacial lakes of Llyn Idwal and Llyn Ogwen and the impressive Ogwen Falls. A workshop for beginners or anyone looking to further develop their landscape photography.Course content includes camera controls, use of filters, gear choice, advice on composition. The workshop involves walking to different viewpoints within Cwm Idwal on rocky, uneven paths and an ascent of 300ft to a viewpoint above the lake so a good level of fitness and mobility is required. Due to the terrain unfortunately the workshop is unsuitable for those with limited mobility.What do you need to bring with you?Camera/lenses/Spare memory card/batteries/tripod - A digital camera with "semi-automatic/manual" controls (Aperture and Shutter priority) is recommended to get the most from the course. Filters (if you have them) A packed lunch/snacks The relevant user manual for your camera Warm/waterproof clothing and suitable footwear - weather can be unpredictable all year round in Snowdonia. A notepad and pen What happens in bad weather?I monitor weather forecasts and if conditions are predicted to be completely unsuitable, to ensure both your safety and enjoyment of the day, it may be necessary to cancel a workshop. I will endeavour to provide at least 24hrs notice, although this cannot always be guaranteed; you will be offered either a full refund or a place on a future course.

This dentistry first aid course fulfils your GDC requirements for dentistry first aid. We can either come to you or you can join us at our Showroom in West Sussex. we pride ourselves on having modern equipment designed especially for CPR and course will help you to fulfil all requirements.

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This course enables participants to develop essential patient management skills that are necessary for identifying and managing the safe care of a patient requiring cardiac catheterisation.

This course will equip non-registrants to allocate patients safely into face to face or telephone appointments, with an appropriate practitioner or service. The course will also equip non-registered staff to question for, recognise and allocate patients with urgent health needs.

Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.

A comprehensive two days, delivered using a variety of teaching styles, by professionals who manage medical emergencies on a day-to-day basis. A number of the more common presenting conditions are covered providing a structured approach to the pathophysiology, initial assessment and management of the acutely ill medical patient.

A one-day programme of study designed for Registered Nurses, Doctors, and Allied Health Professionals working in a variety of care settings, whose role may include supporting and advising patients who are end of life.

This course provides the underpinning physiology and disease process knowledge for HCAs, working with patients with preventable diseases.