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Bid writing (In-House)
By The In House Training Company
This workshop is very practical in its nature and aims to give delegates an opportunity to not only learn about the key aspects of successful bid writing, but to also put them into practice. The workshop helps delegates understand what is most important to buyers and how to successfully convey they proposition to them. 1 Welcome and introductions 2 The mindset of successful bid writing The mindset needed for successful bid writing Thinking from the buyer's perspective and not your own 3 Decision making The way buyers make decisions - rational and emotional Understanding buying motives Looking at how to present ideas against those motives The idea of cognitive fluency How to pitch an idea in a way that leads to a positive decision 4 To bid or not to bid? Writing a bid is a big commitment; a clear understanding of the chances of winning is required Understanding of the implications of winning and the impact it will have on the organisation 5 Understanding your value proposition Framework to help identify unique proposition and how that fits in with the requirements of the bid 6 The tender process Understanding the process to enable a successful chance of winning the bid Different types of tender processes Evaluation of criteria and the impact on bid writing 7 Writing skills Different ways of writing and structuring bids to ensure their messages gets across well in a way that will be looked on favourably by the buyer 8 Summarise 9 Close
Sales skills for selling products (In-House)
By The In House Training Company
Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace
Grief Unscripted; Rebuilding after loss 2-hour workshop
By Mindmaps Wellbeing
Grief unscripted Grief Unscripted; Rebuilding after loss 2-Hour Workshop Grief isn’t a one-size-fits-all experience – it’s messy, unpredictable, and completely unique to each of us. That’s why we call it Grief Unscripted – because, just like life, there’s no script, no right way to grieve, and no timeline to follow. Whether it’s loss, change, or the unexpected twists life throws at us, this workshop provides practical strategies and holistic psychology to help us understand grief and mourning. We’ll dig deep into this messy, poignant and personal journey that affects us all, while breaking down the stigma and opening-up honest conversations. Grief deserves to be seen, heard, and supported – just like any part of the human experience. We’re breaking down the stigma around this natural, yet individual, human response. Workshop outline: Workshop outline: Understand grief as a deeply individual, yet universally shared human experience. Recognise the different forms grief can take, including anticipatory, disenfranchised, and cumulative grief Explore the influences of culture, tradition, and personal beliefs on coping and stigma Challenge misconceptions about grief and mourning, and learn to support yourself and others compassionately. Develop confidence in holding open, stigma-breaking conversations around grief and loss. Join us for Grief Unscripted – because to grieve is to be human. Let’s talk about it with compassion and courage. 2-hour workshop packages Build your own training package At Mindmaps Wellbeing, we know that every business is unique, and no team is the same. That’s why we’ve developed our range of short, specialist wellbeing and mental health themed workshops (combine workshops creating 2,4 or 6-hour sessions)—a fully flexible approach to workplace wellbeing training. Because all of our workshops are short and impactful, you can build a package that truly meets your organisation’s needs. Perhaps you’re looking to manage stress, challenge stigma, or avoid burnout? Maybe your team would benefit from some training on self-care, starting difficult conversations or coping with remote working? Or You choose the sessions that suit your team best. Why Mindmaps Wellbeing? Mindmaps Wellbeing is the trusted training provider for businesses looking to enhance workplace mental health and employee wellbeing. Our training is designed and delivered by registered Mental Health Nurses, ensuring credibility, expertise, and real-world application. Focus on culture change – Our training goes beyond theory transfer, aiming to embed lasting behavioural shifts that foster a positive, mentally healthy workplace Flexible delivery options – We offer in-person, online, and hybrid training solutions to fit your organisation’s needs Proven impact and measurable results – Our training leads to improved employee engagement, productivity, and retention Engaging and actionable – All our courses include interactive activities, case studies, and real-world applications for immediate impact Contact us for more information.
Online Options
Show all 442Health & Safety Awareness (for Green CSCS)
By SMC Safety Solutions
This one-day course is a must for anyone considering or already working within a construction or civil engineering environment. This course provides Health and Safety awareness and is endorsed by Build UK as a standard training for all operatives on site. Aims To give a clear understanding of Regulations & Legislation that applies to construction work and is an ideal refresher for any operative that has previously completed training in Health & Safety. Course Content • Accident prevention • Health & Safety law • Control and management of the site and your how your role fits in with this • Risk assessments and method statements • Performing safely on site • Reporting unsafe acts to prevent an accident • Individual & employee responsibilities • What to do if you think anyone’s Health and Safety is being put at risk Assessment At the end of this course, all delegates will have a clear understanding of the requirements of Health and Safety Legislation and their responsibilities to comply with them. Candidates will need to complete a multiple-choice exam at the end of the CITB course. They will also need to engage and interact with others throughout the day. Certificate This certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all operatives. The certificate is part of CSCS Green Card requirements. To remain certified in this area, you will need to retake the course before the expiry date or have completed an NVQ2 or higher in your skills set. Instructions Please note all Health & Safety Awareness courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.
This isn’t a course. It’s a consecration. A sacred spiral for women in midlife who feel the shift — and are ready to rise. There comes a moment when the roles you've played no longer fit. When the masks feel heavy. When the rhythm you’ve lived by begins to falter. Not because you’ve failed. But because you’re becoming, something powerful, sovereign, and beautifully indefinable. You’re not losing yourself. You’re rediscovering the fire that never truly went out. 🔮 What is Hearth of Hera? Hearth of Hera is a 7-week live, online spiral for women in midlife who know they’re no longer who they were — but aren’t yet sure who they’re becoming. It’s not about self-improvement. It’s not a coaching programme or a checklist. It’s a return — to voice, sovereignty, magic, and self-remembrance. If you’ve felt the call, your place is already waiting. 🌿 This journey is for you if: * You’re in midlife or standing at a powerful threshold moment * You’ve outgrown old identities, rules, or rhythms that no longer serve * You want sacred space that honours your depth, sensitivity, and magic * You’re ready to reclaim your voice — spiritually, creatively, unapologetically * You crave gentle ritual, beautiful structure, and a pace that honours your energy * You long for sisterhood without pressure or performance * You’re tired of trying to be “enough” and just want to be true No application. No performance. Just resonance — and your readiness to return to yourself. 🔥 What You Receive * 🕯 7 live weekly Zoom circles (Mondays at 6pm BST – replays available) * 🌀 A growing 7-card tarot spread — one new card drawn and explored each week * 📝 Creative prompts and voicework exercises * 🔥 Weekly rituals to support your unfolding (simple and flexible — no pressure) * 🌙 Optional journal and embodiment practices you can explore at your own pace * 📱 A private Telegram group for connection, sharing, and gentle sisterhood Whether you attend live or follow the replays, you’ll be fully held. ✨ The Spiral Path: Your 7-Week Journey Each week brings a new threshold — a deepening into voice, truth, and sovereignty: 1. Root the Flame — anchor into belonging and inner ground 2. Ignite the Flow — awaken creative, emotional, and energetic movement 3. Sing the Soul — speak your truth and reclaim the myth you live 4. Name the Boundaries — honour your yes, your no, your sacred edge 5. Clarify the Vision — attune to desire, direction, and knowing 6. Burn the Falsehoods — release what no longer fits or serves 7. Rise to Be Seen — stand whole, witnessed, and unshaken This is not a linear curriculum. It is a spiral of becoming — rooted in rhythm, ritual, and resonance. We begin 7/7. Come. Sit by the hearth. Your fire is waiting.
OpenStack for NFV and SDN course description OpenStack is predominately a cloud management technology. This course looks at how OpenStack can be used in a NFV and SDN environment. What will you learn Describe the architecture of NFV. Explain the relationship between NFV and SDN. Implement NFV VIM using OpenStack. Explain how OpenStack as VNFM and orchestrator works. OpenStack for NFV and SDN course details Who will benefit: Anyone wishing to implement NFV using OpenStack. Prerequisites: Introduction to Virtualization Duration 3 day OpenStack for NFV and SDN course content What is NFV? What is NFV? What are network Functions? NFV benefits, NFV market drivers. ETSI NFV framework. ETSI documents, Architecture overview, compute domain, hypervisor domain, infrastructure network domain. What is OpenStack? Virtual machines, clouds, management. OpenStack architecture, OpenStack modules. Why OpenStack for NFV? Hands on OpenStack installation. OpenStack Virtualization and NFV Server, storage and network virtualization and NFV. Where OpenStack fits in the ETSI framework. Virtual machines, containers and docker. Data centres, clouds, SaaS, IaaS, PaaS. Hands on OpenStack Iaas, OpenStack Nova. The virtualization layer VM centric model, containers versus hypervisors, FD.io. Hands on OpenStack as the VIM. OpenStack Neutron VXLAN, Networks, subnets, ports. Security groups. Routers. Service and component hierarchy. Hands on Implementing a virtual network with OpenStack Neutron. Virtualization of Network Functions Network virtualization versus Network Function virtualization. NFV MANO Management and Orchestration. Where OpenStack fits. MANO descriptors, Open orchestration. OpenStack Tacker, Open MANO, OpenBaton, other orchestrators. OpenStack Tacker Installation, getting started, configuration. SFC and OpenStack. Hands on Deploying a VNF. OPNFV What is OPNFV, Where OpenStack fits into OPNFV. SDN What is SDN? Control and data planes. SDN controllers. Classic SDN versus real SDN. Hybrid SDN, network automation, SDN with overlays. Northbound, southbound, SDN protocols, OpenFlow, OpenDaylight, ONOS, SDN with NFV. SDN and OpenStack. Summary Deploying NFV, performance, testing. Futures
Total H.248 training course description A course focusing purely on the H.248 protocol. Anyone working through the ITU standards documents can testify to the need of a training course to explain how H.248 really works. This course already assumes knowledge of other VoIP protocols and starts by positioning H.248 in relation to the other protocols. The course then looks at H.248 architectures and concepts before analysing H.248 messages and call flows. What will you learn Describe what H.248 is Recognise where H.248 fits in relation to other VoIP protocols. Explain how H.248 works. Analyse H.248 packets Total H.248 training course details Who will benefit: Technical staff working with H.248 Prerequisites: Voice Over IP. Duration 2 days Total H.248 training course contents What is H.248? Review of VoIP protocols: RTP, RTCP, SIP, SDP, H.323. The PSTN and SS7. Where H.248 fits into the picture. H.248 history. MGCP. The IETF. Megaco. ITU standards. H.248v1, v2, v3. H.248 architectures Media Gateways, Media Gateway Controllers, Gateway Control functions, Signalling Gateways. Reference architectures: IMS/TISPAN: IBCF, IWF, I-BGF, SPDF. MSF: S-SBG-NC, D-SBG-NC. GSMA: IPX Proxy. Softswitches. H.248 concepts The connection model, terminations, streams, contexts. Termination properties: descriptors, context properties. Events, signals, packages. H.248 messages Protocol stack, UDP, TCP. Message structure. Transactions, actions, commands. Requests, replies, acknowledgements. Sample message flows. Binary encoding, ASN syntax, Text encoding. H.248 commands Termination manipulation: Add, Subtract, Move, Modify. Event reporting: Notify. Management: AuditCapability, AuditValue, ServiceChange. H.248 Descriptors What are descriptors? Relationship with messages and commands. Basic descriptors, Descriptors composed of other descriptors. The 19 descriptors. Defaults. H.248 Transactions Groups of commands, transaction Ids, relationship with actions and commands. Requests and replies. H.248 wrap up What is a package? Basic packages. H.248 security. H.248 - SIP interoperation. H.248 interoperation with other protocols.
Course Summary: This workshop is designed for Club Welfare Officers and it is highly recommended that attendees complete UK Coaching's Safeguarding and Protecting Children Workshop first. Are you new to the Welfare Officer role or has it been three years since you last attended a Time to Listen workshop? The 3 hour workshop covers the following and learners will be able to: Describe how a club welfare officer works with others to create a child centered environment. Explain how the club welfare officer role fits into the wider safeguarding environment. Apply learning to case studies including sharing good safeguarding practice.
Change Management Practitioner: Virtual In-House Training
By IIL Europe Ltd
Change Management Practitioner: Virtual In-House Training A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management™ approaches and techniques to a real change initiative; however, s/he may not be sufficiently skilled to do this appropriately for all situations. His/her individual Change Management expertise, complexity of the change initiative, and the support provided for the use of Change Management approaches in their work environment will all be factors that impact what the Practitioner can achieve. This course will further develop some of the knowledge of Change Management learned during the Foundation certification. You will consider what learning is required and how best to design and deliver it. Then the course will provide an understanding of how Change Management fits into the project management environment. A major challenge with change is making it stick. The course will show how to sustain change by understanding the levers for change, models of adoption, and reinforcing systems. This course also prepares you for the APMG Change Management Practitioner exam. Given that a primary course goal is to achieve the Practitioner Certification, daily homework assignments and practice exams will be provided. The Practitioner-level exam is taken at the end of the second day of the Traditional Classroom course.
Leap into the future of content creation with the "ChatGPT Masterclass: Beginner to Advanced" bundle. Explore the theoretical marvels of AI with six in-depth courses designed to make you a ChatGPT champion. Uncover the secrets of content creation, content marketing, creative writing, SEO and sales copywriting, proofreading & copyediting, and digital marketing. Discover how ChatGPT can transform your writing skills and how it complements traditional content management strategies. Delve deep into the world of content creation, all through the lens of AI. No need for "industry experts" or "hands-on experience"; everything you need to know is within these comprehensive courses. Understand how to utilise ChatGPT for SEO and sales, how it fits within a broader digital marketing strategy, and how you can effectively use it for your social media marketing campaigns. Navigate the complex landscape of Google Ads, Keyword Research, and Google Ranking with the help of ChatGPT. Unlock your potential in the ever-evolving digital marketing industry with our innovative approach to learning. The "ChatGPT Masterclass: Beginner to Advanced" bundle is the ultimate theoretical guide to mastering ChatGPT and harnessing its powers for content creation and digital marketing. This ChatGPT Masterclass: Beginner to Advanced Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: ChatGPT Masterclass: A Complete ChatGPT Zero to Hero! Course 02: Content Management Strategy Course 03: Content Creation and Content Marketing Certificate Course 04: Content Marketing Course 05: Creative Writing Complete Course Course 06: Content Writing & Copy Writing For SEO and Sales Course 07: Proofreading & Copyediting Course 08: SEO and Digital Marketing Diploma Course 09: Social Media Marketing Strategy Course 10: How To Do Keyword Research For SEO & Ranking On Google Course 11: Google Ads Training Learning Outcomes: Understanding the fundamentals and advanced concepts of ChatGPT. Mastering the theoretical aspects of content creation and marketing. Developing a comprehensive content management strategy. Gaining theoretical knowledge in creative writing, content writing, and copywriting. Learning the intricacies of proofreading and copyediting. Gaining in-depth knowledge of SEO, digital marketing, social media marketing strategies, Google Ads and Keyword Research. Developing a holistic understanding of how ChatGPT fits into these areas. Dive into the world of ChatGPT with our "ChatGPT Masterclass: Beginner to Advanced" bundle. This course is a complete theoretical guide that covers all the intricacies of ChatGPT. It's a comprehensive package that will help you explore how ChatGPT can revolutionise your content management strategy, content creation, marketing, and much more. The course provides an extensive examination of content creation and marketing strategies. Learn the theoretical aspects of creative writing, copywriting, proofreading, and copyediting. The bundle is uniquely positioned to provide insights into how ChatGPT can be integrated into SEO strategies, digital marketing, and social media marketing campaigns. The benefits of this comprehensive theoretical exploration are invaluable for anyone interested in staying ahead in the rapidly evolving world of digital marketing and AI-driven content creation. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to understand the theoretical aspects of AI tools like ChatGPT. Professionals looking to enhance their theoretical knowledge of content creation, digital marketing, and SEO. Writers are interested in learning about AI's impact on creative writing and content creation. Marketing strategists looking to understand how AI, specifically ChatGPT, fits into modern marketing tactics. Career path ChatGPT Content Strategist - £40,000 - £60,000 p.a. SEO Specialist leveraging ChatGPT - £30,000 - £50,000 p.a. Digital Marketing Manager with ChatGPT knowledge - £45,000 - £65,000 p.a. Social Media Marketer utilizing ChatGPT - £35,000 - £55,000 p.a. Copywriter with proficiency in ChatGPT - £30,000 - £50,000 p.a. Content Creator using ChatGPT - £30,000 - £50,000 p.a.
SAFe Agile Software Engineering: In-House Training
By IIL Europe Ltd
SAFe® Agile Software Engineering: In-House Training The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality
SAFe Agile Software Engineering: Virtual In-House Training
By IIL Europe Ltd
SAFe® Agile Software Engineering: Virtual In-House Training The introduction of Lean-Agile and DevOps principles and practices into software engineering has sparked new skills and approaches that help organizations deliver higher-quality, software-centric solutions faster and more predictably. This workshop-oriented course explores foundational principles and practices and how continuous flow of value delivery and built-in quality are enabled by XP technical practices, Behavioral-Driven Development (BDD), and Test-Driven Development (TDD). Attendees will learn proven practices to detail, model, design, implement, verify, and validate stories in the SAFe® Continuous Delivery Pipeline, as well as the practices that build quality into code and designs. Attendees will also explore how software engineering fits into the larger solution context and understand their role in collaborating on intentional architecture and DevOps. What you will Learn To perform the role of a SAFe® Agile Software Engineer, you should be able to: Define Agile Software Engineering and the underlying values, principles, and practices Apply the Test-First principle to create alignment between tests and requirements Create shared understanding with Behavior-Driven Development (BDD) Communicate with Agile modeling Design from context for testability Build applications with code and design quality Utilize the test infrastructure for automated testing Collaborate on intentional architecture and emergent design Apply Lean-Agile principles to optimize the flow of value Create an Agile Software Engineering plan Introduction to Agile Software Engineering Connecting Principles and Practices to Built-in Quality Accelerating Flow Applying Intentional Architecture Thinking Test-First Discovering Story Details Creating a Shared Understanding with Behavior-Driven Development (BDD) Communicating with Models Building Systems with Code Quality Building Systems with Design Quality Implementing with Quality
Microsoft Project Orange Belt 2016: On-Demand
By IIL Europe Ltd
Microsoft® Project Orange Belt 2016: On-Demand This workshop gives participants a full insight into creating effective schedules using Microsoft® Project 2016. Gain knowledge of how to estimate, coordinate, budget, staff, and control projects and support other users, and an understanding of where Project 2016 fits in the Microsoft® EPM solution. Course content is kept up to date with the framework of knowledge outlined by the Project Management Institute (PMI)® A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and the Practice Standard for Scheduling. What You Will Learn By attending this course, you will learn how to use Microsoft Project 2016 to: Initialize project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Updating the Schedule Optimizing the Schedule Entering Assignments Entering Resources and Costs Entering Deadlines, Constraints, and Task Calendars Entering Dependencies Getting Started Concepts of Project Management Getting Started with Project 2016 Entering Tasks Entering Estimates Reporting Earned Value Management (EVM) Evaluating the Project Summary and Next steps
