1285 Courses in Edinburgh

With the recent pandemic, infection prevention and control has never been so important. This regulated and nationally recognised qualification provides learners with the opportunity to develop their knowledge of the principles of infection prevention and control, and how best to protect those around them. The QA Level 2 Award in Infection Prevention and Control (RQF) has been specifically designed for those who have a responsibility in infection prevention and control within their job roles, such as: care assistants, health care workers or other healthcare environments.

Our Legionella/Water Quality Risk Management – General Awareness course offers a basic introduction to Legionnaires' disease Management and Control.

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.

We will work 1-1 with you in a series of two-hour sessions, in person or online to develop your presentation skills. We use Scientific Analyses to help us coach you more effectively.

Foundation Year, Bachelors degree, Masters, no IELTS needed, Student finance support

We supply Fire Marshal, Warden, Awareness training at your location and tailor it to your work sector, as such your staff will have no travelling or subsistence expenses minimising disruption for your organisation. Our trainer will bring all materials so you only need to provide a room with a plug socket. There is a practical element with extinguishers outside using our propane burners, which are fully insured and environmentally friendly. We require approximately 4 car parking spaces for this, if you do not have enough space we provide extinguisher discharge only.   The training is accredited by the Institute of Fire Safety Managers, all attendees will receive individual Electronic Certificates and our Fire Warden Quick Guide, in addition a Group Certificate will be sent with all names on for audit purposes and your central records.

Changing patterns of thinking can be challenging, I work with individuals and small groups to discover techniques that are proven methods of change, such lateral thinking techniques, Appreciative Inquiry and other methodologies to change stuck patterns.

Training for your dog. Whether they're starting from scratch, need a little refresher or a require a full boot-camp, my proven methods will bring you swift and permanent results.