• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

2042 Courses in Edinburgh

Coaching at Work

By Inovra Group

Overview Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. Description This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target. Who should attend Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. Requirements for Attendees No pre-requisites required.

Coaching at Work
Delivered In-Person in Wakefield or UK WideFlexible Dates
£800

Business Networking

By Inovra Group

Overview Networking has become a crucial factor in the modern workplace. It is the most effective method of developing your business or career and is a key component of your personal brand. This one day course will teach you how to be able to build strong business relationships, develop a level of personal credibility and increase your network of contacts in order to enhance your visibility and create opportunities for yourself and your organisation. Description This training course will help your participants build a professional reputation and develop a network of connections through the two key methods available to them; face-to-face and online. Attendees will discover how to effectively combine these two approaches and create a strategy for networking success that will generate their own community and actively grow their personal network. This will result in an improved performance in their approach to networking and consequently provide opportunities and prospects that will increase their business success. The training provides them with the tools and techniques to both plan a successful, strategic approach to networking and develop their personal communication skills, which will ensure they build effective business relationships. Topics covered: Why Network? – Establishing the importance of networking with some shocking statistics and an activity that defines the importance of networking to the individual. This is followed by some insight into the key aims of a networking strategy, what puts people off, as well as some personal revelations about networking. Increase Your Business Presence – Looking at the components of a strong business presence, including; credibility, personal brand, visibility and social capital. Developing a Networkers Attitude – An exercise that clarifies the perfect attitudes and behaviours of great networkers and comparing the participants against this. Thus identifying areas for development. Face to Face Networking – An overview and insight into the main types of face to face networking opportunities available with the benefits and pitfalls of each. Online Networking – An overview of the different social media and online networking tools and how to get the best out of them. Includes; LinkedIn, Twitter, Facebook and online forums. Communication Skills for Networking Success – Ensuring a good first impression, creating an opening sound bite and writing an online profile that promotes and engages. Developing a Conversation – Building on the opening sound bite and developing a conversation through good questioning techniques and following a selection of key networking rules. Including an activity to test and practice the skills. Working a Room – A fun activity that embeds and develops learning while encouraging practice and communication. This activity covers 10 of the main skills required to work a room. Breaking into a Group – Identifying body language to spot when a group or pair is open to new people entering the conversation or would rather not encourage participation. Knowing how to break into a group, what to say and how to remain professional. Exiting a Conversation – Developing some techniques to extricate oneself from a conversation without causing embarrassment or rudeness. The Follow-Up – Using a structure to identify the most important contacts created and establishing when and how to follow up with each group. Includes example follow-up email and a chance to develop their own. Creating a Network Plan – Participants are provided with a networking action plan to review and complete. This sets them on the journey of developing their networking skills and ensures they have a strategy and goals to target. Who should attend Anyone who is looking to improve their networking performance, or the networking performance of a management or sales team. Requirements for Attendees No pre-requisites required.

Business Networking
Delivered In-Person in Wakefield or UK WideFlexible Dates
£800

If you run a small, tight-knit team, this course is tailored to help you get the most from the group.

Small Team Leadership
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£378

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry

QNUK Level 3 Award in Emergency First Aid at Work (RQF)

5.0(1)

By Grow Safety Training

The QNUK Level 3 Award in Emergency First Aid at Work (RQF) is ideal for those employers that need to meet the minimum requirement of first aid regulations; typically those working in shops, offices and other low risk environments.

QNUK Level 3 Award in Emergency First Aid at Work (RQF)
Delivered In-Person in Sevenoaks or UK WideFlexible Dates
£750

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Emergency Paediatric First Aid - Level 3

By Immerse Medical

Our 8 hour course will enable students to attain the knowledge and practical competencies needed to deal with a range of emergency first aid situations when looking after children. In addition to the topics covered on an emergency first aid at work course, this course covers treatment for a variety of injuries and medical conditions. For more information click on the tabs below, or get in touch, we’d be more than happy to answer any queries. At Immerse Training we pride ourselves on offering First Aid and Pre-Hospital Care Training that meets your specific needs. All our courses meet the requirements of the relevant awarding body. On top of that, we are more than happy to create bespoke elements that tailor each programme to suit your first aid or care responsibilities. Qualification Information Upon completion students will have developed the skills and knowledge needed to provide effective emergency first aid to children and babies. This qualification and learning outcomes are based on the recommendations of: The Resuscitation Council (UK) Skills for Health Assessment Principles for First Aid Qualifications Course Content Following this course students will be able to Understand the role and responsibilities of the paediatric first aider. Be able to provide first aid for an infant and a child who is choking. Be able to assess an emergency situation safely. Be able to provide first aid to an infant and a child with external bleeding. Be able to provide first aid for an infant and a child who is unresponsive and breathing normally. Be able to provide first aid to an infant and a child who is suffering from shock. Be able to provide first aid for an infant and a child who is unresponsive and not breathing normally. Understand how to administer first aid to an infant and a child with bites, stings and minor injuries. Who should attend? This qualification is for anyone who cares for children and babies; including parents, guardians, grandparents or people who have a professional involvement with children and babies. Pre-requisites Students must be at least 16 years old on the first day of training. Assessment and Certifications Assessment of this course is continuous and also includes 1 theory/multiple choice question paper. Successful students will receive an Immerse Training Certificate, which is valid for three years. This certificate will be issued by Qualsafe, the awarding body for Immerse Training. Additional Information Completion of the Level 3 Award in Emergency Paediatric First Aid at Work includes 1 credit at Level 2 of the Qualification Credit Framework (QCF). Paediatric First Aid Courses First Aid courses for individuals and workplaces who provide care to or work with children and young people. Our paediatric courses are fully accredited, registered and meet Health and Safety Executive (HSE) and OFSTED guidelines. From 1 day Emergency Paediatric First Aid to day Paediatric First Aid courses. We specialise in on-site courses at your workplace, tailored to the specific risks associated with your business. All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

Emergency Paediatric First Aid - Level 3
Delivered In-Person in Poole or UK WideFlexible Dates
£599

C30M01 - Evacuation Alert systems - BS 8629 (classroom)

5.0(1)

By Ember Compliance

Learners will be introduced to EAS as part of the fire safety solution for tall residential properties. This CPD course provides learners with an understanding of the requirements of BS 5839-1 in relation to, design, installation, commissioning, and maintenance of EAS.

C30M01 - Evacuation Alert systems - BS 8629 (classroom)
Delivered In-PersonFlexible Dates
£230

Accredited Diploma in Aromatherapy Massage (Private 121)

By Renew Therapies Wellbeing Centre & Training Acdemy

Aromatherapy massage is a popular mainstream therapy, and is offered at any reputable spa or beauty treatment clinic. Our comprehensive 2-day professional course guides you carefully through everything you need to know to carry out an aromatherapy treatment for your clients. You will learn about the properties of essential oils, blending essential oils to suit your clients needs, also carrier oils and their own properties.

Accredited Diploma in Aromatherapy Massage (Private 121)
Delivered In-Person in InternationallyFlexible Dates
£490