2479 Courses in Crowborough

Overview This one day Accident Investigation course will give participants the necessary information and skills to enable them to carry out a thorough and effective accident investigation. Description This course will provide attendees with the necessary information and skills, to reach the right conclusions, make effective, practical recommendations and thereby make a significant contribution to improving workplace health and safety. Topics covered: Accidents & Accident Causation – If an organisation does not properly control risks, the outcome of an accident often depends on chance. Because the outcome of an accident cannot be accurately predicted, the only way to effectively reduce accidents is by controlling the underlying causes of all the different accident types. Accident Reporting Process – Reporting of Injuries, Diseases & Dangerous Occurrences Regulations 1995 (RIDDOR) The Process – You have 2 top priorities when you are first notified of an accident. The first is to the injured person to ensure that appropriate medical attention is available. The second priority is then to ensure that the area is made safe to ensure no other persons are injured Accident Investigation – Every employer has a Moral, Legal & Economic obligation to protect the health and safety of employees while at work The Cause of Accidents – During an accident investigation you will be looking for the unsafe acts and the unsafe conditions which contributed to the accident. If you carry out the investigation effectively, then you will find the root cause or causes of the accident Facts to be Collated – When you conduct an accident investigation you should be seeking to obtain information on unsafe acts, unsafe conditions, immediate failures and latent failures. To find out these various elements of the accident you need to ask the questions who, where, when, and what, which will give you details of the event Reaching Conclusion – Identifying all the failure modes, satisfy all the answers to what, where, why, who etc., and thus identify all the causes of the accident Review of Session – Creating an action plan to embed learning. Who should attend Managers, leaders, trainers, health and safety officers and anyone involved in health and safety training and/or procedures. Requirements for Attendees None.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Build confidence & capability and engage in meaningful dialogue about race.

All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.

Discussion of past issues Support Divorce aftermath coaching Confidence building Self-assessment Analysation Dating support Dating assistance Emotional intelligence Dating languages training 7 sessions 45 mins https://relationshipsmdd.com/relationship-advice-for-men/

Rebuilding confidence Learn how to talk to women Confidence training Social cues training Dating history assessment Dating support Dating advice and assistance self-improvement positivity training 5 x 1-hour sessions https://relationshipsmdd.com/product/m-d-d-i-lack-confidence-with-women-package/

Help with anxiety Life guidance Objective led life coaching Help with ptsd Help with exam stress Student dating advice Discovering your purpose Combat trauma issues High performance coaching Introspection test and personality test Confidence building Gain understanding of self Help with combating negative behavioural patterns https://relationshipsmdd.com/product/student-life-coaching-package/

The Miss Date Doctor Intimacy coaching package includes the following: Relationship Intimacy Coaching Deepening Connection Sensate Focus Enhancing Intimacy Communication Skills Mindful Intimacy Relationship Dynamics Overcoming Obstacles Intimacy Challenges Satisfying Relationship 3 sessions x1 hour https://relationshipsmdd.com/product/intimacy-coaching-package/

Are you tired of feeling defeated and demotivated by rejection? Our Rejection Therapy Miss Date Doctor program is here to help you overcome your fear of rejection and take control of your life. Rejection can be a powerful force that holds us back from achieving our goals and realizing our full potential. Our program is designed to help you face your fears and develop the confidence and resilience you need to tackle any challenge that comes your way. With our Miss Date Doctor Rejection Therapy program, you’ll learn how to: Understand the root causes of your fear of rejection and develop strategies to overcome them Embrace rejection as a natural part of life and use it as a tool for personal growth Build your confidence and self-esteem through a series of exercises and challenges designed to push you out of your comfort zone Develop a growth mindset that will help you see every failure as an opportunity to learn and grow Become more resilient and adaptable in the face of adversity Our program is led by experienced coaches who have helped countless people overcome their fear of rejection and achieve their goals. With our expert guidance and support, you’ll be well on your way to developing the skills and mindset you need to succeed in all areas of your life. The Miss Date Doctor Rejection Therapy Package helps with the following areas: Rejection Therapy, fear of rejection, personal growth, confidence, self-esteem, growth mindset, failure, resilience, adaptability, experienced coaches. Improving the following areas in your life: defeated, demotivated, overcome, challenges, comfort zone, opportunity, adversity, skills, mindset, succeed. https://relationshipsmdd.com/product/rejection-therapy-package/

Introducing Therapy for Rumination Package: Breaking Free from Overthinking and Cultivating Mindful Awareness Are you struggling with rumination, finding it challenging to break free from repetitive and intrusive thoughts that lead to stress and anxiety? Miss Date Doctor’s Therapy for Rumination Package offers you expert support and guidance to manage overthinking and cultivate a more mindful and present-focused mindset. Rumination involves getting caught in a cycle of obsessive thoughts and excessive self-reflection, often leading to emotional distress. Our experienced therapists are dedicated to helping you understand and address rumination, enabling you to regain control of your thoughts and emotions. Here’s how the Therapy for Rumination Package can support you: Understanding Rumination: Our therapists will help you understand the nature of rumination and its impact on your emotional well-being. Cognitive Restructuring: We’ll work on cognitive restructuring techniques to challenge negative thought patterns and replace them with more constructive and balanced thinking. Mindfulness Practices: Therapy for rumination includes mindfulness exercises to help you cultivate present-focused awareness and reduce excessive thinking. Emotional Regulation: Our therapists will guide you in developing effective strategies to manage and regulate emotions triggered by rumination. Breaking the Cycle: We’ll assist you in breaking free from the cycle of rumination, preventing its negative effects on your mental and emotional health. Positive Coping Mechanisms: Therapy will focus on helping you develop positive coping mechanisms to manage stress and anxiety more effectively. Self-Compassion: We’ll encourage self-compassion and self-care practices to promote emotional healing and well-being. Goal Setting: Together with your therapist, you’ll set achievable goals to work towards reducing rumination and fostering a more balanced thought process. The Therapy for Rumination Package at Miss Date Doctor is designed to empower you to manage overthinking and create a more mindful and present-oriented mindset. Our compassionate therapists provide a safe and supportive space to explore your thought patterns, allowing you to work towards emotional healing and inner peace. Invest in your mental well-being and take the first step towards breaking free from rumination with the Therapy for Rumination Package. Embrace the opportunity to cultivate mindfulness, reduce stress, and foster a more balanced and positive thought process. Let our experienced therapists guide you towards a brighter and more emotionally fulfilling future, free from the burden of rumination. 4 x 1 hour sessions https://relationshipsmdd.com/product/therapy-for-rumination-package/