Get strategies for developing numeracy and literacy across the curriculum.
SMART Improvement Planning & Implementation
For all staff who are responsible for delivering a service to others - customers, clients or internal customers.
For all staff members.
One company who introduced performance coaching meeting as a tool for its managers saw the number of disciplinary interviews drop by over 30%.
For all staff who are responsible for delivering the appraisal process - typically team leaders, supervisors and managers.
For many people, giving a presentation is a daunting prospect - sleep is lost and nails are bitten. Delivering a presentation has been rated as the thing business people most dread. In a survey, people placed death as number 7 on the list!
For anyone wishing to improve their time management at work.
For anyone who wants to develop more productive working relationships with colleagues and clients.
This course is intended for any manager or supervisor tasked with carrying out the disciplinary procedure.