This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.
This course is ideal for line managers who conduct appraisals for team members. The focus is on the conversations you will have in appraisals and how you can make them a positive experience for you, your employee and the organisation.
Understanding, working with and leading systems that promote patient safety in this way will become increasingly important for all health care providers and this course will help to build a solid foundation in this crucial subject to enhance your career and improve your patient care.
In today's dynamic business environment, Managers need to evaluate different courses of action and make decisive decisions.