Managing others effectively by creating an environment of psychological safety and nurturing development & growth.
Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.
The five day National Vocational Beach Lifeguard Qualification (NVBLQ) will provide the learner with the knowledge and skills required in order to provide professional patrolling and water services, in surf conditions, with rescue skills and advanced fitness requirements. Many aspects of the course are physically demanding and WILL include running, swimming to set times and some lifting. This award is comprised of a variety of units and all must be successfully passed to attain the qualification.
The IMI Four Wheel Alignment course is 2 1/2 days in duration and is aimed at Technicians involved with carrying out light vehicle wheel alignment. It is advised that candidates should have a minimum of 3 months practical wheel alignment experience but courses of longer duration can be arranged for those people requiring it. Successful candidates will receive an IMI Quality Approved Award in Steering & Wheel alignment. As well as being recognised throughout the Motor Industry, this qualification will also count towards the NTDA tyre Technician Professional Development Scheme’s Licenced Retail Tyre Technician licence. PLEASE NOTE THIS COURSE FOCUSES ON THE FUNDAMENTALS OF WHEEL ALIGNMENT AND NOT ON ANY PARTICULAR TYPE OF WHEEL ALIGNMENT EQUIPMENT. Course Details: Classroom based theory session Workshop practice session Examination and assessment Course Fees £499.00 + VAT Per Candidate *Please contact us for group rates and onsite training Course Content Theoretical Health & Safety Components, functions & Layout of vehicle steering systems Steering angles and how they work together Common faults associated with steering systems 4 wheel alignment Practical Pre-alignment vehicle inspection. Carry out 4 wheel alignment. Carry ou a thrust angle alignment IMI assessment and test A multi-choice theory question paper Two practical assessments, observed by an IMI approved assessor. What’s included Fully qualified and experienced trainer Course booklet Examinations Fees and Certification One year IMI membership To find out more, please use the live chat function, visit our contact page or call us on 024 76325880
The 1 day IMI award in “Automotive Refrigerant Handling” has been specifically designed to provide the knowledge, training and qualification necessary to satisfy EU legislation in the mobile air conditioning market. It is designed for anyone handling refrigerants within the automotive industry including mobile mechanics, garages, body shops, main dealerships and automotive dismantlers. Course Details: Half day classroom based theory session Half day workshop practice and assessment session Course Fees £290.00 + VAT. per person *Please contact us for group rates and onsite training Course Content Theoretical Introduction to Automotive Air Conditioning Basic heat processes Pressure and temperature relationships The refrigeration cycle Lubrication How a MAC system works The electrical components Types of Refrigerants used The Environmental Impact Regulations Service Equipment Practical Health & Safety Precautions and PPE System Inspection and Testing Refrigerant Recovery Refrigerant Re-charge IMI assessment and test An online multi-choice theory question paper Practical Assessment observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet (normally sent out as pre-reading before the course) Examinations Fees and Certification To find out more, please use the live chat function, visit our contact page or call us on 024 76325880
Level 2 NVQ Certificate in Plant Operations - Attachments
Level 2 NVQ Certificate in Plant Operations - Road / Rail
The course will cover the essential underpinning knowledge to effectively manage the patient throughout the life cycle of the implantable device.
This course is ideal for line managers who conduct appraisals for team members. The focus is on the conversations you will have in appraisals and how you can make them a positive experience for you, your employee and the organisation.