973 Courses in Cardiff

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS. You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony. Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction. PART I – BROADENING THE VIEW Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity. PART II – FAIR STANDARDS Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity. PART III – ORGANIZATIONAL UNITY Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions. ATTENDEES WILL BE ABLE TO: Discover new ways to “see things differently;” Use Emotional Intelligence to strengthen relationships and increase awareness of self and others; Define Diversity and uncover ways in which it is significantly useful in an organization; Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making); Manage conflict through unity, using the organization’s mission, vision, values, and goals; and Understand and communicate value to staff. Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class.    Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Learn to craft top-notch videos for your business using your mobile phone in this interactive workshop. Enhance marketing, visibility, and attract more clients through video. All-in-one workshop for diving into the world of business videos. #VideoCreation #BusinessBoost

Teaching and training online using digital tools

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation.

The Real Estate Analyst course has been taught non-stop to global real estate firms over the last 25 years, and is without doubt the core financial modelling training in your career portfolio. Whether you have an upcoming financial modelling test for a new job or an APC exam, the Real Estate Analyst course is the choice for you.

The misuse of these terms can lead to delays, penalties, problems with payment and more. This half day seminar will explain Incoterms® and their importance in international trade contracts.

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

Hosted by Let's Do Business Finance Date: 16th July Time: 12pm – 12.45 pm Location: Online (Zoom link provided upon registration) Cost: Free Is your business finding it hard to access finance through traditional lenders? You’re not alone — and there is another way. Join us for this free lunchtime webinar to discover how the Community Enable Fund from British Business Bank can help you access the funding you need to grow, even if you’ve previously struggled to secure finance. We’ll be joined by a panel of industry experts: Lisa Young – Let’s Do Business Finance (the first accredited lender on the scheme) Susan Elliott – British Business Bank Matt Woodcock – Responsible Finance What You’ll Learn: What the Community Enable Fund is and how it works Why it was created and how it can help your business Real examples of how the fund can help SMEs How to apply and what to expect during the process Support available alongside the funding Whether you're a growing business, or simply exploring new finance options, this session is for you. 💬 There will be a live Q&A with our panel, so bring your questions! Who should attend? SME business owners and directors Community-focused and purpose-led businesses Anyone who has previously struggled to secure business finance Reserve your place today and take the next step towards unlocking funding for your business.

Join us for a fun, friendly, and seriously useful networking event designed for business owners, creatives, and content-curious businesses who want to up their marketing game online. Each session features a guest expert sharing tips and real-world insights on topics like video creation, SEO, design, and more – followed by relaxed networking where you can meet like-minded people, ask questions, and share your own experiences. Whether you're a complete beginner or already posting content regularly, you'll leave with ideas you can use immediately – and maybe a few new contacts, too!