1276 Courses in Cardiff

Learn to PAT test today! Level 3 advanced option also available.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

SAFe® Product Owner / Product Manager: In-House Training Develop the skillsets needed to guide the delivery of value in a Lean Enterprise by becoming a SAFe® 5.0 Product Owner / Product Manager (POPM). During this course, attendees gain an in-depth understanding of how to effectively perform their role in the Agile Release Train (ART) as it delivers value through Program Increments. Attendees explore how to apply Lean thinking to decompose Epics into Features and Stories, refine Features and Stories, manage Program and Team backlogs, and plan and execute Iterations and Program Increments. Attendees also discover how the Continuous Delivery Pipeline and DevOps culture contribute to the relentless improvement of the ART. What you will Learn To perform the role of a SAFe® Product Owner / Product Manager, attendees should be able to: Articulate the Product Owner and Product Manager roles Connect SAFe® Lean-Agile principles and values to the PO / PM roles Decompose Epics into Features and decompose Features into Stories Manage Program and Team backlogs Collaborate with Agile teams in estimating and forecasting work Represent customer needs in Program Increment Planning Execute the Program Increment and deliver continuous value Becoming a Product Owner / Product Manager in the SAFe® enterprise Preparing for PI Planning Leading PI Planning Executing Iterations Executing the Program Increment Becoming a Certified SAFe® Product Owner / Product Manager

Level 2 NVQ Diploma in Drilling Operations - Directional Drilling- Locator Operator

This paediatric first aid course provides essential information related to the Level 3 Award in Emergency Paediatric First Aid (RQF). Participants will gain vital skills and knowledge necessary to respond effectively to emergencies involving infants and children, ensuring the safety and well-being of young individuals in critical situations.

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

Introducing the Love Coach Miss Date Doctor Package: Your Personalized Path to Relationship Success Are you tired of navigating the complexities of modern dating? Are you seeking guidance and support in your quest for love and meaningful connections? Look no further than the Love Coach Miss Date Doctor Package. Designed to empower individuals like you, this comprehensive coaching program is your ultimate resource for achieving relationship success. With our team of experienced love coaches, we offer personalized guidance tailored to your unique needs and goals. Our package combines proven coaching techniques, expert advice, and practical tools to transform your love life. We understand that every individual and relationship is different, so we customize our approach to meet your specific requirements. Key Features of the Love Coach Miss Date Doctor Package: One-on-One Coaching: Benefit from personalized coaching sessions with our certified love coaches who will provide expert guidance and support throughout your journey. Relationship Assessment: Gain insights into your dating patterns and relationship history through an in-depth assessment. Identify strengths, areas for growth, and potential roadblocks. Dating Strategies: Learn effective dating strategies, including tips for attracting the right partner, building chemistry, and creating a lasting connection. Communication Skills: Develop essential communication skills to express your needs, navigate conflicts, and build a deeper understanding with your partner. Online Dating Optimization: Master the art of online dating with our guidance on profile creation, messaging etiquette, and leveraging dating platforms to maximize your chances of success. Self-Discovery and Confidence Building: Unlock your true potential by gaining a deeper understanding of yourself, boosting self-confidence, and embracing self-love as the foundation for healthy relationships. Relationship Maintenance: Learn the art of nurturing and maintaining a thriving relationship through effective problem-solving, intimacy-building techniques, and shared growth. Emotional Support: Benefit from ongoing emotional support as you navigate the ups and downs of your relationship journey. Our love coaches are here for you every step of the way. This package supports the following requirements: relationship coach, love consultant, dating advisor, relationship expert, dating coach, personal love coach, relationship guidance, love mentor, dating support, romantic relationship coach. Don’t let uncertainty and frustration hold you back from finding the love and happiness you deserve. With the Love Coach Miss Date Doctor Package, you’ll gain the tools, insights, and confidence to embark on a successful relationship journey. Take the first step towards a fulfilling love life and unlock your true potential today. 3 sessions x 1 hour https://relationshipsmdd.com/product/love-coach-miss-date-doctor-package/

  Relationship Counselling in Mayfair: Transform Your Partnership with Our Comprehensive 3-Session Package   Unlock the full potential of your relationship with our specialized Relationship Counselling in Mayfair. Our tailored package includes three intensive 1-hour sessions designed to strengthen your bond, enhance communication, and resolve conflicts effectively.   During these sessions, couples will delve into essential areas such as:   Communication Skills: Learn how to articulate your thoughts and feelings clearly and listen actively to your partner. Conflict Resolution: Discover strategies to manage disagreements constructively, ensuring both partners feel heard and respected. Emotional Intimacy: Enhance your emotional connection by understanding each other’s needs and fostering deeper empathy. Trust Building: Develop techniques to rebuild and maintain trust, a critical component of a healthy relationship. Stress Management: Learn how to handle external stressors together, creating a supportive and resilient partnership. Goal Setting: Align your personal and relationship goals to ensure a harmonious future together. Our experienced therapists in Mayfair are dedicated to providing a safe and supportive environment where couples can explore these vital aspects of their relationship. Each session is crafted to address your unique challenges and aspirations, ensuring personalized and effective guidance.   Book your Relationship Counselling in Mayfair today and take the first step towards a stronger, more fulfilling relationship. Relationship Coaching London (relationshipsmdd.co.uk) Relationship counselling Mayfair⭐⭐⭐⭐⭐ | M.D.D Dating Coach, Couples Therapy, Breakup Counselling, Personal development Consultancy (relationshipsmdd.com)

Overview This one day course will provide guidance on how to become more assertive and build self-confidence, which in-turn will help your attendees to achieve greater work effectiveness and productivity, whilst putting them in control of their daily activities and making them more able to overcome stressful work and life situations. Description Being assertive is being able to express yourself with confidence without having to resort to passive, aggressive or manipulative behaviour. By developing assertiveness and becoming aware of our own strengths and weaknesses, we can modify our behaviour for greater effectiveness in social and business interactions. Topics covered: What is Assertiveness? – A series of activities relating to what assertiveness means and, perhaps more importantly, what it means to the participants. My Assertiveness Goals – A chance for the participants to review what they want to get out of the session and where they would like to end up with regard to their approach to assertiveness. How Assertiveness Works – A look at human reactions and the reasoning behind them culminating in an activity that looks at the participants own observations in relation to assertive behaviour. My Assertive Rights – A review of the rights we have as individuals followed by a commitment to the rights by the participants. Taking a Positive Approach – Looking at key methodology, including: – Giving and Receiving Compliments A review of typical responses to compliments and their negative consequences, followed by an opportunity to develop new, positive responses. – Improving Self-Esteem An in-depth review of each individual’s positive aspects. – New Challenges A set of challenges to take participants out of their comfort-zone and into the realm of possibilities. – Effective Communication A look at what makes effective communication, with some modelling of behaviours. Approaching Assertiveness – A look at the four cornerstones of being assertive with an opportunity to practice these behaviours. The Words You Use – Understanding the key areas of effective communication. Covering the areas of; Disclosing Your Feelings, Being Clear, Being Persistent, Empathising and Working Towards a Wise Outcome. Preparing to Be Assertive – A chance to understand and practice a set process of ‘scripting’ in order to develop an effective and natural approach to assertive interactions. Assertive Review – An activity that solidifies the reasoning behind wanting to become assertive, whilst demonstrating that it is not an unachievable outcome. Who should attend Anyone that needs to develop their assertiveness skills and improve communication with others Requirements for Attendees None.

Analyse the painpoints areas in the relationship Analysation of root cause of the cheating Overcoming cheating training programme Establish improvement of communicative skills Coping mechanisms Introspection testing Emotional Discipline training Restructure of relationship foundation Conflict management Rebalance the positive and negatives in the relationship 3 couples sessions together Analyse the cheating issue Implement the resolution and moving forward Relationship training programme Communication exercises Trust rebuild and transparency implementation strategy for future issues 1 hour x 3 https://relationshipsmdd.com/product/trust-lies-and-trauma-package/