Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.
Learn from two decades of specialist equality & inclusion expertise and the pitfalls to avoid, plus adventures in self-discovery. Participants enjoy the engaging and motivational style, building up the confidence to apply deepened insights and practical tools.
Well-being isn't just a 'nice to have' - it should be a core part of your employee strategy.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
This course will enable you to bring value to the business by putting data science concepts into practice. Data is crucial for understanding where the business is and where it's headed. Not only can data reveal insights, but it can also inform - by guiding decisions and influencing day-to-day operations.
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.
Resilience is the ability to take the challenges and changes of life in your stride and say yes to the opportunities that excite you.
One of the keys to success today is our ability to effectively influence others.