568 Courses in Cardiff

Manager Management 1 Day Training in Newport

Recruitment Skills 1 Day Workshop in Cardiff

Recruitment Skills 1 Day Workshop in St Davids

Recruitment Skills 1 Day Workshop in Newport

Learn the skills of a Crime Scene Investigator ... Explore the exciting world of the Forensic Investigator in this unforgettable interactive experience day. You will spend the day using real forensic methods and techniques to perform a range of established crime scene investigations. All investigations that you perform are "hands-on", giving you the opportunity to learn how these procedures work in real life. Your day will include: DRUG TESTING: Perform a drugs test! The suspect was carrying a small plastic bag of a white substance when arrested. He was known to police as a cocaine dealer. Was he carrying cocaine? Carry out chemical tests to establish if the white powder was cocaine? FINGERPRINTING: Learn how to lift and record fingerprints using the conventional dusting process to detect and preserve fingerprints. MICROSCOPY: Use a light microscope to forensically examine crime scene samples. Discover how to use different magnifying powers to optimise the results. FABRIC SAMPLE ANALYSIS: Compare samples collected at the crime scene and on the suspect to identify human hairs. SOIL ANALYSIS: Analyse soil samples collected from the crime scene and compare against soil recovered from the suspect's shoes. Identify which soil sample is common between both crime scene and suspect. Use chemical tests to confirm your results. TOOL MARK IDENTIFICATION: You have a known tool impression from the crime scene. Use forensic casting techniques to create clay impressions and compare with a range of tools recovered from the suspect's tool shed. Which tool did he use? BLOOD DETECTION: Blood-like stains were found at the crime scene. Before sending samples to the forensic lab we need to establish if they are blood samples. Use established forensic tests and procedures to identify blood spots and stains that may not be visible to the naked eye. DNA EXTRACTION: Perform an extraction procedure to extract DNA from samples provided. You will be able to see (and feel) actual DNA once you have completed the process! Awards a Certificate of Completion OPEN TO ALL APPLICANTS LOCATIONS THROUGHOUT THE U.K. AFTER THE COURSE … Understand the breadth of career opportunities available to you in nearly 100 specific disciplines of forensic science, including: Forensic Art Forensic Photography Wildlife Forensics Forensic Statistics Entomology Cypercrime and Cyper-IT Forensic Meteorology DNA analysis Counterfeiting & Forgery Casts & Impressions incl. tyres & shoes and many more! Appreciate the difference in roles between Forensic Scientist posts and Crime Scene Investigator posts. Understand that there are many forensic posts in niche areas that may benefit from existing transferrable skills (such as IT). Apply qualifications and skills acquired to parallel fields such as teaching. For a more detailed overview please see our "Opportunities in Forensic Science" guide. 

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Practical Sales Skills 1 Day Workshop in Cardiff

Practical Sales Skills 1 Day Workshop in Newport

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Practical Sales Skills 1 Day Workshop in St Davids