Courses in Cardiff

Official BRCGS Food Safety Issue 9 course. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Official BRCGS Food Safety Issue 9 course. Delivered online (Zoom) by a live BRCGS Approved Training Partner. Exam and Certificate fee included in the price.

Mercer’s Financial Education Clinic – Helping You Plan for the Future We are excited to invite you to Mercer’s Financial Education Clinic, a group session designed to help you take control of your financial future. This session will provide expert guidance on key financial topics, equipping you with the knowledge to make informed decisions about your finances. What Will Be Covered? During this session, we will explore: The fundamentals of creating a financial plan Preparing for the unexpected Setting financial goals Using the right approach to build a secure financial future Key tax considerations to be aware of This interactive session will give you the opportunity to gain practical insights and ask questions to help you better understand how to manage your financial well-being. Whether you're just starting out or looking to strengthen your financial plan, this session will provide valuable guidance to support your journey. We encourage all employees to attend and take advantage of this valuable financial education opportunity. Session Details: Date: 15th July 2025 Time: 9:30 a.m. – 10:30 a.m. Location: Virtual

Historical Association webinar series: Draft Ofsted toolkits; implications for primary history Presenter: Dan Hartley This session will focus on ways in which teachers can ensure pupils achieve and progress well in primary history, so they are prepared for the next stage of their education. This will also include ways to assess pupil progress to enable all groups of pupils to achieve strongly in history.   To use your corporate webinar offer for this webinar please complete this form: https://forms.office.com/e/qG8gK0CU8X

Learn how to test portable electrical appliances with a qualification in Electrical Equipment Maintenance and Testing aimed at new starters to the testing of portable electrical equipment with minimal electrical knowledge. This qualification is aimed at those with responsibilities for the maintenance of electrical equipment and for those undertaking practical inspection and testing of electrical equipment. It allows those with the responsibility for the testing and inspection of electrical equipment to gain a qualification suitable to their job role. The qualification allows candidates to learn, develop and practise the skills required to inspect and test items of electrical equipment in line with the latest edition of the Code of Practice for In-Service Inspection and Testing of Electrical Equipment. Learners completing the qualification will have the ability to carry out mandatory responsibilities within the workplace depending on their prior electrical knowledge This level will suit you if you are looking to become involved in, the inspection and testing of electrical equipment. To successfully complete the qualification learners will have to sit an Evolve on-line test comprising of a 50 MCQ and a practical assignment. The practical consists of 3 tasks which are: Task 1 is inspect and test Class I equipment, Task 2 is inspect and test Class II equipment (this will be either unearthed metal or without unearthed metal or Class II FE – Learners will not need to do all 3 of these, they only need to do one type), Task 3 is completing the record forms

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

An Accredited CPD-Certified Training Seminar for Employers, HR Managers, and Team Leaders “1 in 4 women and 1 in 7 men will experience domestic abuse in their lifetime.” (Source: Office for National Statistics) Domestic abuse is a workplace issue—whether it occurs inside or outside the home. This session provides a valuable introduction for employees in developing and embedding policies that protect staff, promote wellbeing, and fulfill legal and ethical responsibilities. Workplaces play a vital role in recognising, responding to, and supporting employees affected by domestic abuse. Having an effective Domestic Abuse Policy and Procedures will ensure your workplace is ‘A Safe Space to Work.’ What You'll Gain By attending this 1 hour live Teams Session, you will: Learn the main components of an effective workplace domestic abuse policy Learn how to embed procedures that support impacted employees safely and sensitively Clarify the legal, health and safeguarding responsibilities of employers Explore how to respond appropriately to disclosures of domestic abuse Learn the next steps for implementation within the workplace Why Attend? This seminar is ideal for organisations developing internal domestic abuse policies and procedures. The session offers practical steps to align with best practice, legal requirements, and trauma-informed approaches—supporting both compliance and compassion. By the end of the session, attendees will feel confident in: Drafting or refining a domestic abuse policy Creating a safe environment in which to disclose Building internal response plan that includes HR, line managers and support services Additional Benefits CPD credits awarded Printable handouts and policy templates provided Certificates of attendance available on request Free Domestic Abuse Policy Workshop Host Julie Johns MBE Format: Live Teams Session Duration: 1 hour Cost: For this date only £25 per person (normally £35 per person)

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level. If you work from home or are just wanted to improve yourself then look no further

This course will show delegates how to appraise projects in Excel, incorporate and communicate updates as they happen and ultimately understand how to convert an opportunistic property investment into a core asset that can be sold on.

This 2h comprehensive online workshop is designed for analysts, researchers, and professionals eager to enhance their statistical modelling skills using R. The course focuses on practical application and interpretation of multiple regression models, enabling participants to build robust models and make data-driven decisions with confidence. What You’ll Learn: Foundations of Regression Analysis Explore the various types of regression and their applications in real-world scenarios. Assumptions of Linear Modelling Understand the critical assumptions underpinning linear models and how to test for them. Data Preparation Techniques Learn how to format and clean data effectively for use in multiple regression models. Model Fitting and Diagnostics Gain hands-on experience in fitting multiple linear regression models and evaluating their diagnostics using R. Handling Complex Data Tackle data transformation challenges and work with complex variables and interactions. Results Interpretation Master the interpretation of regression output to generate meaningful and actionable insights.