Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.
This course is aimed at health and social care staff who are both registered and unregistered, who work with or support individuals where safeguarding concerns are a possibility.
SMART Improvement Planning & Implementation
This course, which can be run as a half day (3.5 hours) or a whole day course, is designed to help those who chair or participate in meetings to understand how to run effective meetings that are constructive, concise and actually achieve something! The course can be adapted to cover meetings in general or focus on specific types of meetings such as trustee, director or committee meetings, staff or project meetings.
This course provides the underpinning physiology and disease process knowledge for HCAs, working with patients with preventable diseases.
This course provides the necessary knowledge and skills to facilitate development in palliative and end of life care.
This one-day course equips you to fully understand your role in the consenting process and matters that you need to take into consideration in order for the consent to be valid.
This course provides learners with the knowledge and skills necessary to care for the adult patient requiring High Flow Nasal Oxygen (HFNO).
A practical ear care course for Healthcare Support Workers. Develop safe practice in ear irrigation (syringing) which attracts a high level of litigation.