Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail One X Communicator One-X Mobile IX Workplace Desktop and Mobile App Web Conferencing Collaboration System Administration Training up to Release 11 Voicemail Pro Administration Training ACCS Agent, Supervisor and Administration Training XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting
The EVI Training course is a Welsh Government-funded initiative designed for local authority officers involved in the planning, coordination and delivery of public electric vehicle infrastructure. This course is for Welsh local authorities and public sector workers only and is not open to the public. This comprehensive course delves into the crucial facets of electric vehicle infrastructure (EVI), equipping participants with indispensable insights and expertise essential for navigating the dynamic landscape of electric vehicle infrastructure. Across the ten weeks, learners will cover electric vehicles (EVs) and charging technology, stakeholders, strategy, procurement, deployment and operations, empowering participants to facilitate effective EV infrastructure rollout. Participants will gain essential knowledge and skills for EVI deployment, fostering consistency and knowledge sharing across local authorities, ultimately supporting the transition to EV. / Learner Testimonial: The EVI Training course has been invaluable in improving my knowledge and confidence in EVI deployment. The course structure takes the learner through the whole process, from understanding the reasons why it’s needed, to planning, development and installation. The content has been engaging and interactive, and I’m already using what I have learnt on the course in my role at the Council. Important Information Transport for Wales have pre-funded at least one seat per Welsh local authority. Should you wish to send more than one officer, additional pre-funded seats will be considered and offered at the discretion of Transport for Wales. Each seat has a value of £2000 plus VAT. Funded seats are primarily for any local authority officer involved in EV infrastructure (EVI) delivery, with a specific focus on EVI Officers. Associated departments such as Energy, Climate Change, Procurement etc. can benefit but will only receive a pre-funded seat at the discretion of Transport for Wales. Disclaimers: Name changes can be facilitated, but once this seat has been used and the course started, it cannot be reassigned. Cancellation, Refund, & Change Policy: Cancellation Deadline: You can cancel your seat at no cost up to 2 weeks before the course start date. Seats can be deferred, subject to availability, if communicated 2 weeks before the course start date. Names can be changed if communicated a minimum of 3 working days before the course start date. Refund Policy. Transport for Wales will be subject to costs if you: If you cancel after the 2-week deadline but before 3 working days prior to the start date, a 50% refund can be offered. No refunds are eligible for cancellations made less than 3 working days before the course start date. This course is CPD accredited.
In the world of equestrian sports and care, unique challenges and risks are ever-present. That's why NR Medical Training presents our tailored Equestrian First Aid and Trauma course, designed especially for riders, horse trainers, stable staff, vets, and anyone involved in the equine field. Taught by experienced Paramedics and EMTs who have seen and managed everything on the course. Spanning a comprehensive 2-day workshop, this hands-on, face-to-face course provides real-world solutions to real-world problems. Whether it's handling a sudden injury during a riding session or managing a complex trauma situation, our course offers you the skills, insights, and confidence to act appropriately.
Basic Life Support (BLS) and Safe use of AED training
78, 79, 88 and 99 series Handsets & Voicemail Cisco Call Manager (CCM) & Self Care Portal Jabber WebEx Meetings WebEx Training Centre WebEx Events Centre Attendant Console Standard and Advanced Console (ARC) UCCX/UCCE and Finesse Agent & Supervisor CUIC Reporting
Mental Health First Aid (MHFAider) is an internationally recognised training course that teaches people how to spot the signs and symptoms of mental ill health and provide help on a first aid basis. We don't teach people to be therapists, but we do teach people how to respond in a crisis, and how to reach out before a crisis happens. The training gives people tools to support themselves and each other, so everyone can talk about mental health and seek help when needed. As an MHFAider you will be able to: Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention Encourage a person to identify and access sources of professional help and other support Practise active listening and empathy Have a conversation with improved mental health literacy around language and stigma Discuss the role in depth, including boundaries and confidentiality Practise self-care This course is ideal for those who would like to become an MHFAider to: Gain the knowledge and skills to spot signs of people experiencing poor mental health Be confident starting a conversation and signpost a person to appropriate support Alongside the best evidence-based Mental Health First Aid (MHFA) training, MHFAiders are also provided with three-year access to ongoing learning and support through the MHFAider Support App 1 Introduction to MHFAider (3 hours 30 mins) MHFA and the MHFAider role Introduction to the MHFAider Action Plan 'ALGEE' What is Mental Health? Helpful and unhelpful language Undersign our Frame of Reference, understanding how we make sense of the world Understanding stress & the Stress Container 2 Understanding Mental Health (4 hours) What influences mental health? The Mental Health Continuum What is anxiety? What is a traumatic event? Active listening and empathy What are eating disorders? What is self-harm? What is substance misuse? MHFA conversation practice 3 MHFAider in practice (4 hours) Applying ALGEE What is depression? What is suicide? What is psychosis? MHFA conversation practice 4 Next steps (3 hours) Recovery and lived experience Applying ALGEE Boundaries in the MHFAider role MHFA conversation practice Moving forward in the MHFAider role and your MHFA action plan Self-care
This course aims to give the learner the understanding of what autism is and how it affects a child or adults daily life, we will discuss the typical behaviours and how to offer support. We will identify a range of interventions and approaches improve the quality and daily lives of individuals with these conditions
NR Medical Training offers the Qualsafe First Response Emergency Care (FREC 3) Level 3 RQF, a nationally accredited qualification ideal for anyone aspiring to be a first responder. This course is tailored for a wide range of professionals, including police officers, firefighters, and event medical staff, as well as roles like Emergency/Community First Responders, Door Supervisors, and Security Guards.