If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
EFT, Emotional Freedom Techniques, often known as Tapping, is a cutting-edge therapeutic skill dating from the 1990s that many therapists are learning. Therapists may have originally studied counselling, CBT (Cognitive Behavioural Therapy), psychotherapy, hypnotherapy, or one of a number of therapy modalities, and they then learn EFT, or Tapping, in order to improve their offering to their clients. The reason is twofold: 1. The relatively fast, thorough, and long-lasting results – 2. The client is empowered with an easy to use self-help should they wish to use it in-between sessions.
Aimed specifically at Podiatrists the day provides an excellent clinical complement to in-house established programmes and assumes legal and professional issues regarding the ordering of radiological examination are addressed locally.