Decision Making and Problem Solving: In-House Training We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan
Internet of Things training course description A concise overview course covering The Internet of Things and the technologies involved. Particular emphasis is placed on the high level architecture of IoT and the benefits achievable. What will you learn Describe the structure of the IoT List the technologies involved in IoT. Explain how IoT works. Internet of Things training course details Who will benefit: Non-technical staff working with IoT. Prerequisites: None. Duration 1 day Internet of Things training course contents What is IoT The Internet, what is IoT? IoT and M2M, IoT technologies, IoT architecture. Wired and wireless communication. IoT applications; Smart houses, smart cities, smart cars, wearable, environment, other domain specific IoTs. IoT architecture Physical objects, virtual objects, cloud computing, data capture, communications. Big data. Components Hardware, sensors, actuators, chips, firmware, embedded systems. Open source platforms. Power options: Battery, solar, PoE. IoT communication RF, ZigBee, Bluetooth, Bluetooth LE, RFID, WiFi, 802.11ah, mobile technologies. Wired. Arduino (as an example) Microcontrollers, the platform, development, Arduino software, reading from sensors, I2C, SPI. Arduino and the Internet, HTTP, WiFi, GSM. The cloud and IoT: Pachube, nimbits, ThingSpeak Security in IoT Authentication, Encryption, secure booting, firewalls.
NTP and PTP training course description This course looks at timing and synchronization as provided by NTP and PTP. Hands on sessions primarily involve using Wireshark to analyse the protocols. What will you learn Recognise the importance of timing and synchronisation. Explain how NTP works. Explain how PTP works. NTP and PTP training course details Who will benefit: Anyone using NTP or PTP but particularly relevant for those in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 1 day NTP and PTP training course contents Introduction Clock drift. Timing and synchronization. Importance in computing. Importance in broadcasting. NTP NTP versions, v0 to v4. Architecture. The intersection algorithm. Accuracy. Clock strata, Stratum 0, 1, 2 and 3. Protocol modes. Hands on NTP configuration More NTP NTP packet header. Timestamps. Variables in the header. Clock synchronization algorithm. SNTP. The Windows Time service. Hands on Wireshark and NTP analysis. PTP PTP v2, IEEE 1588. Architecture. Accuracy. Synchronization with PTP. Offset and delay. Hands on Analysing PTP packet flows. More PTP Ordinary clocks, boundary clocks, masters and grandmasters. PTP specific switch types. Hardware time stamping. SMPTE ST2059-2. PTP packet header. PTP domains. Best master clock algorithm. Hands on More Wireshark and PTP.
DevOps demystified training course description This course is an introduction to DevOps. The course emphasizes communication, collaboration , integration, and automation to improve the workflow between developers and IT operations professionals. Improved workflows lead to more opportunities to design software and services in a more agile fashion. This course is a basis for discovering the most important DevOps concepts and to understand the principles and methods behind this. The course will leave you with the inspiration to be the advocate of change. What will you learn Explain DevOps principles. Describe the relationship between Agile , Lean and IT Service Management ( ITSM). Describe methods for automation and technology factors. Describe considerations when changing. Describe challenges, risks and critical success factors. DevOps demystifieds training course details Who will benefit: Non-technical staff involved with DevOps. Prerequisites: None. Duration 1 day DevOps demystified training course contents Why DevOps? From a business perspective From an IT perspective Stereotypes of Dev and Ops: perception and reality What is DevOps? Introduction DevOps Goals DevOps Added value of DevOps Proven Results DevOps for businesses DevOps principles (The Three Ways) DevOps and other frameworks DevOps and Agile DevOps and Lean DevOps and IT Service Management DevOps culture Characteristics of a DevOps culture Organizational Considerations DevOps DevOps stakeholders DevOps roles DevOps teams DevOps organizational structures DevOps methods Continuous Integration Continuous delivery Continuous deployment Value stream mapping Kanban Theory of Constraints Improvement Kata Deming's quality circle ITSM processes DevOps and Automation Methods for DevOps automation Longevity and tools categories DevOps applications Transitioning to a DevOps culture Implementation Challenges, risks and critical success factors Measuring DevOps successes
The ‘Level 2 NVQ Diploma in Associated Industrial Services Occupations (Construction) Passive Fire Protection’ is appropriate for individuals aged 16 and over working in the construction sector who specialise in passive fire protection activity within their job role and are looking to become eligible for the Blue CSCS Card. Upon completion of the qualification, you will be awarded the Level 2 NVQ Diploma in Associated Industrial Services Occupations (Construction) Passive Fire Protection . CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
The NVQ Level 2 Diploma in Decorative Finishing & Industrial Painting is appropriate for individuals aged 16 and over working in the construction sector who specialise in painting and decorating activity and are looking to become eligible for the Blue CSCS Card. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in painting and decorating activity. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Decorative Finishing & Industrial Painting. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
Building High-Performance Teams: In-House Training This course pulls together the most current and popular theories and writings on this complex topic and presents this amalgamated view in a highly interactive workshop and activity-based approach. Students will understand and have the skills required to build and participate in high-performance project teams and will possess the insight to proactively affect change within their respective organizations by guiding the existing culture to one that promotes high performance. What you will Learn At the end of this program, you will be able to: Define a team and describe the optimum team size for effective performance Describe characteristics and guiding behaviors of high-performance teams Describe the major elements of each development stage in two distinct models Recognize cultural barriers in achieving high performance List the attributes of a high-performing corporate culture Assess your own corporate culture Discuss corporate leadership as a factor in building high-performance project teams Describe the three A's of selecting team members State three leadership responsibilities Describe leadership responsibilities, styles, and roles List and describe the eight components of the team charter model for building high-performance teams Foundation Concepts The Nature of Teams Characteristics of High-Performance Teams Understanding Team Development Stages of Team Development - Model 1 Stages of Team Development - Model 2 Designing a High-Performance Culture Corporate Cultures Corporate Leadership Establishing the Attributes of High Performance Choosing the Right People Team Effectiveness Team Leadership The Team Charter Model
The NVQ Level 2 Diploma in Plastering is appropriate for individuals aged 16 and over working in the construction sector who specialise in Plastering and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in Plastering in the construction industry. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Plastering. CSCS Cards We can provide CSCS tests and CSCS Cards alongside the qualifications without the need to attend the test centre. Speak with our friendly and helpful team for more information.
The NVQ Level 2 Diploma in Steelfixing Operations is appropriate for individuals aged 16 and over working in the construction sector who specialise in Steelfixing and are looking to become eligible for the Blue CSCS Card. Our team will discuss the qualification process with you prior to signing up in order to ensure that you will be able to complete the qualification. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in Steelfixing in the construction industry. Upon completion of the qualification, you will be awarded the NVQ Level 2 Diploma in Steelfixing Operations. CSCS Cards We can provide CSCS tests and CSCS cards alongside your qualification without the need to attend the test centre. Speak to our friendly and helpful team for more information.
Cyber Security training course description The reliance of the world on the Internet and computer systems means the protection of information systems is vitally important. This is even more important smart devices and the Internet of Things increase the number of devices. This Cyber Security provides a concise overview on the threats and attacks that can happen along with the counter measures that can be taken. What will you learn Recognise the different types of attack. Describe the attacks that can be made against information systems. Describe the counter measures available. Cyber Security training course details Who will benefit: Non-technical staff working with computers. Prerequisites: None. Duration 1 day Cyber Security training course contents What is Cyber Security? Computer security, Policies, Types of security breach, denial of service, data manipulation, data theft, data destruction, security checklists, incident response. Attacks Physical access, Social engineering, Privilege escalation, Malware, Trojans, worms, viruses, rootkits, Backdoors, Denial of Service (DOS), Distributed DOS, Eavesdropping, Spoofing, Man the middle tampering. Countermeasures Prevention, detection, response. Physical, user accounts, Firewalls, IDS, AAA, authentication, cryptography, encryption, data integrity. Cyber security standards ETSI, ISO 27001, 27002, NIST, ISA/IEC 62443.