If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Overview This one day Building Better Work Habits training course has been developed for everyone in your organisation who may struggle with their own personal effectiveness. They may not have control of their own workload or blame others as to why they’re not achieving certain tasks and projects. Alternatively, it might be that high performers want to understand how they can organise themselves in a new way to give themselves more stretch in their roles. The training course will help the learners build self-awareness and will highlight the important parts of working smarter to achieve end goals. Description We are all busy, and sometimes it seems we do not have enough hours in the day to complete deadlines and projects. It can then eat into our home life, meaning we often end up stressed, or in worst-case scenarios, unwell (both physically and mentally). The reason behind this is often how we work day to day, as opposed to others giving us work at the last minute. These training course materials have been designed to help your participants work more effectively for the long term. This isn’t about how to manage a diary or emails, but rather look closely to see what are the blockers which get in the way of success. These small changes in day to day work will have a dramatic impact in both productivity and personal effectiveness. Topics covered: Productivity: the science bit – A chance to explore what we mean by being productive and how that helps us build better work habits, as well as the opportunity to look at some of the science behind myths and bad habits we’ve probably already formed. Includes a link to a YouTube video. Procrastination, why put off to tomorrow what we can do today! – Participants will explore what we procrastinate about, how we procrastinate in our own lives, and what we can do about it! Eat That Frog – An introduction to Brian Tracy’s book “Eat that frog” and how it can help us improve our working habits. Includes a link to a YouTube video. Eat That Frog: Thinking on Paper – A chance to put into practice some of Brian Tracy’s methods and how to use them in our real lives Eat That Frog: Rocks, Pebbles and Sand – Taking our goal setting further, we explore Covey’s methodology around prioritising our tasks. Eat That Frog: The Pareto Principle – The final part of the “Eat that Frog” section looks at how effective we in terms of how we spend our day Prioritising: how do we spend our day? – Participants explore how proactive they are, and what the danger might be in letting a situation rule their time Prioritising: The Priority Matrix – Taking the Rock, Pebbles and Sand methodology further, participants explore what truly is urgent and what is important in our day to day Prioritising: Company Performance Tensions – We may know what our own personal objectives are, however, our business objectives have certain tensions that could impact these. How can we balance these two different objectives to ensure we’re successful day to day? What’s my mindset? – Sometimes we can get in the way of our own successes and plans due to our mindset; utilising Carol Dweck’s work, it is a chance to reflect on our own mindsets when we’re building new work habits. Includes a link to a YouTube video. What’s my mindset? Energy Cycles – Our energy can impact our mindset and how productive we are. A chance to look at what gives us energy, and how we can work more effectively depending on where our energy levels might be Who should attend Anyone interested in understanding in being more effective at work. Requirements for Attendees None.
Overview This one day Building Better Work Habits training course has been developed for everyone in your organisation who may struggle with their own personal effectiveness. They may not have control of their own workload or blame others as to why they’re not achieving certain tasks and projects. Alternatively, it might be that high performers want to understand how they can organise themselves in a new way to give themselves more stretch in their roles. The training course will help the learners build self-awareness and will highlight the important parts of working smarter to achieve end goals. Description We are all busy, and sometimes it seems we do not have enough hours in the day to complete deadlines and projects. It can then eat into our home life, meaning we often end up stressed, or in worst-case scenarios, unwell (both physically and mentally). The reason behind this is often how we work day to day, as opposed to others giving us work at the last minute. These training course materials have been designed to help your participants work more effectively for the long term. This isn’t about how to manage a diary or emails, but rather look closely to see what are the blockers which get in the way of success. These small changes in day to day work will have a dramatic impact in both productivity and personal effectiveness. Topics covered: Productivity: the science bit – A chance to explore what we mean by being productive and how that helps us build better work habits, as well as the opportunity to look at some of the science behind myths and bad habits we’ve probably already formed. Includes a link to a YouTube video. Procrastination, why put off to tomorrow what we can do today! – Participants will explore what we procrastinate about, how we procrastinate in our own lives, and what we can do about it! Eat That Frog – An introduction to Brian Tracy’s book “Eat that frog” and how it can help us improve our working habits. Includes a link to a YouTube video. Eat That Frog: Thinking on Paper – A chance to put into practice some of Brian Tracy’s methods and how to use them in our real lives Eat That Frog: Rocks, Pebbles and Sand – Taking our goal setting further, we explore Covey’s methodology around prioritising our tasks. Eat That Frog: The Pareto Principle – The final part of the “Eat that Frog” section looks at how effective we in terms of how we spend our day Prioritising: how do we spend our day? – Participants explore how proactive they are, and what the danger might be in letting a situation rule their time Prioritising: The Priority Matrix – Taking the Rock, Pebbles and Sand methodology further, participants explore what truly is urgent and what is important in our day to day Prioritising: Company Performance Tensions – We may know what our own personal objectives are, however, our business objectives have certain tensions that could impact these. How can we balance these two different objectives to ensure we’re successful day to day? What’s my mindset? – Sometimes we can get in the way of our own successes and plans due to our mindset; utilising Carol Dweck’s work, it is a chance to reflect on our own mindsets when we’re building new work habits. Includes a link to a YouTube video. What’s my mindset? Energy Cycles – Our energy can impact our mindset and how productive we are. A chance to look at what gives us energy, and how we can work more effectively depending on where our energy levels might be Who should attend Anyone interested in understanding in being more effective at work. Requirements for Attendees None.
Agile Business Consortium Scrum Master® Course: In-House Training This two-day course covers the principles and theory of the Scrum framework and the role of the Scrum Master. IIL is an accredited training organization (ATO) and the course is delivered by accredited trainers. APMG's accreditation processes are respected globally and accredited by UKAS. A Scrum Master is responsible for promoting and supporting Scrum as defined in The Scrum Guide, and also is the leader who serves the Product Owner, the Development Team, and the Organization. Why APMG - Agile Business Consortium Scrum Master® Course and Certification? The course, syllabus, and learning objectives are based on The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game - created and maintained by Scrum's creators Ken Schwaber and Jeff Sutherland Increased business (non-IT) focus of course and exercises Developed in partnership with Agile Business Consortium - leaders in promoting and enabling business agility Course is highly interactive to encourage collaboration and reinforce learning objectives Candidates can sit the examination at the end of the training course No recertification requirements. APMG Scrum Master certification does not expire. Successful candidates are entitled to free 1-year membership with the Agile Business Consortium Successful candidates can claim a digital badge and share their success online What You Will Learn At the end of this program, you will be able to: Gain a deep understanding of the Scrum Framework - the theory, practices, roles, rules, and values - as defined in The Scrum Guide Understand, in detail, the role of Scrum Master, and how the role interacts with different members of the Scrum Team and other stakeholders Master the Scrum principles to better understand their application when returning to the workplace Understand how to construct an effective development team with an appropriate mix of skills and experience Know how to act as a servant-leader for the Scrum Team, promoting and enabling self-organization to create high-value products. Learn how to facilitate Scrum Events and remove impediments to the Scrum Team's progress Help Scrum Product Owners shape and refine product backlogs to guide early and incremental delivery of valuable products Drive adoption of the Scrum framework for more effective product and solution development, working with stakeholders and other Scrum Masters to improve its effectiveness Day One Scrum Overview Self-Organization Agile Principles Empirical Product Development Scrum Events The Development Team Scrum Roles Day Two The Product Backlog Sprint Planning and Done Sprint Progress Scrum Simulation Growing as a Scrum Master
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
About this Training Course Managed Pressure Drilling (MPD) offers opportunities to improve safety and efficiency in drilling, and it is increasingly recognised by operators and regulators. MPD aims to cost effectively resolve chronic drilling problems that contribute to non-productive time. This 3 full-day course provides participants with an understanding of the MPD techniques and equipment. The course starts with the design requirements for an MPD operation. It covers all MPD methods, including constant bottom hole pressure and mud cap drilling operations. It also includes all of the rig types - both onshore and offshore - and MPD. MPD equipment is presented in detail and the design aspects of the well are also examined. Training Objectives This course aims to provide participants with a good understanding of the various aspects of managed pressure drilling. It also enables participants to gain knowledge of planning MPD operations, type of equipment and the equipment requirements for both onshore and offshore and MPD operations. At the end of the course, participants will be able to: Understand the variations in MPD Design MPD operations for various techniques Understand the engineering requirements of MPD Define MPD equipment requirements Understand operational and well control aspects of MPD Target Audience This course is designed for engineers, managers and service providers who are about to use MPD techniques and are trying to better understand the associated complexities and challenges surrounding MPD. Trainer Your expert course leader was born and raised in Nijmegen, Netherlands. He holds an MSc in Drilling Engineering from The Robert Gordon University in Aberdeen and has over 39 years of oilfield experience. He started in the industry back in 1977 as a Mud logger before becoming a wellsite drilling engineer in 1980 working mainly in the Middle East and West Africa. In 1988, he joined Shell in in the Southern North Sea. In 1995, he joined Smedvig in Norway and worked on a number of deepwater wells as well as on underbalanced drilling operations. In 1999, he started Leading Edge Advantage in Aberdeen and worked in coiled tubing, underbalanced and managed pressure drilling. In 2004, he joined Weatherford as Regional Engineering Manager in Singapore and developed the first ultra deepwater MPD systems. In 2010, he joined SPT Group specializing in well control and hydraulics modelling. SPT Group was later acquired by Schlumberger in 2012. At Schlumberger, he was Drilling Adviser, with a focus on well control, relief well planning and MPD. During that time, he was also an instructor for NExT teaching numerous well engineering courses. In 2015, he joined Wild Well as Engineering Manager in Asia and in February 2017, he became an independent consultant concentrating on provision of drilling engineering training. He has written and presented numerous papers and authored several chapters in the SPE Advanced Technology books. He is an active committee member and speaker on numerous SPE Workshops around the world. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this training course This 5 full-day course provides a comprehensive understanding of all the commissioning and start-up activities of all electrical equipment including transformers, switchgear, induction and synchronous motors, generators and auxiliaries. All commissioning activities are covered in detail in this course. This includes all the commissioning procedures and documents, purpose of commissioning, responsibilities, system description, documentation, testing and commissioning schedules, test reports, safety, certification, and plant completion report. The course provides also a thorough understanding of all the commissioning requirements for transformers, switchgear, induction and synchronous motors and, generator and auxiliaries including its switchgear equipment, switchgear, and transformers. All the stages of the commissioning procedure are covered in-depth in this course. This includes preparation - planning various activities, pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures for every type of transformers, switchgear, induction and synchronous motors, and generators and auxiliary systems, instrumentation, trial run of the equipment, safety and precautions, commissioning of electrical systems, Safety Rules Clearance Certificates, procedure for the control and handling of defects, Commissioning Reports. This course is a MUST for anyone who is involved in the pre-commissioning or commissioning of any electrical equipment because it provides detailed pre-commissioning checks and tests and detailed tests and commissioning procedures for every electrical equipment. In addition, the course provides in-depth coverage of all preparation, planning activities, commissioning schedules, trial run of each electrical equipment, safety and precautions, Safety Rules Clearance Certificates, Procedures for handling defects, and Commissioning Reports. Training Objectives Pre-Commissioning Checks and Tests, Detailed Tests and Commissioning Procedures and Instructions for all Electrical Equipment: Gain a thorough understanding of all pre-commissioning checks and tests, and all commissioning procedures and instructions for all electrical equipment Commissioning Procedures, Documents, and Certification of Electrical Equipment: Discover the benefits of the Commissioning Management System of electrical equipment including all commissioning procedures and documents, purpose of commissioning, responsibilities, system description, documentation, testing and commissioning schedules, test reports, safety, equipment certification, and commissioning completion report Commissioning Procedures for Transformers: Learn about the commissioning procedures for transformers including functional checks, pre-commissioning tests, commissioning tests, and records. Commissioning Procedures for Switchgear Assemblies: Gain a thorough understanding of all the commissioning procedures for switchgear assemblies including substation commissioning, electrical testing, code requirements, safety rules, grounding and shorting, high power testing, NETA acceptance testing procedures, test values analysis, and commissioning forms Commissioning Procedures for Generator and Auxiliaries: Discover all the commissioning procedures for generator and auxiliaries including generator, seal oil system, hydrogen gas system, stator water system, rolling and payment of generator Commissioning Procedures and Instructions for Generator Electrical Equipment: Learn about all the commissioning procedures and instructions for generator electrical equipment including switchyard equipment, switchgear, transformers, and motors Code Requirements for Commissioning Electrical Equipment and Systems: Learn about the code requirements for commissioning transformers, switchgear, inductions and synchronous motors, and generators and auxiliaries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) ELECTRICAL EQUIPMENT COMMISSIONING MANUAL (includes practical information about all pre-commissioning checks and tests, typical commissioning schedule, detailed tests and commissioning procedures and instructions for all electrical equipment - 500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this training course This 5 full-day course will cover all aspects of steam turbines including design and features of modern turbines, material, rotor balancing, features enhancing the reliability and maintainability of steam turbines, rotor dynamic analysis, Campbell, Goodman and SAFE diagrams, Blade failures: causes and solutions, maintenance and overhaul of steam turbines, and modeling of steam turbines. This course will also cover in detail all the components of these turbines, instrumentation, control systems, governing systems, and selection criteria. The main focus of this course will be on the failure modes of steam turbine components, causes and solutions for component failure, maintenance, refurbishment and overhaul, rotor dynamic analysis of steam turbines, and computer simulation of steam turbine rotor dynamics. All possible failure modes of steam turbine components and the maintenance required to prevent them will be discussed in detail. Examples of rotor dynamic analysis, and stability criteria will be covered thoroughly. This course will also provide up-dated information in respect to all the methods used to enhance the availability, reliability, and maintainability of steam turbines, increase the efficiency and longevity of steam turbines, and improve the rotor dynamic stability. This course will also cover in detail all steam turbine valves, jacking oil system, turning gear, turbine supervisory system, steam turbine monitoring technology, validation, and verification tests, performance testing of steam turbines and steam turbine codes especially ASME PTC6. Training Objectives Steam Turbine Components and Systems: Learn about all components and systems of the various types of steam turbines such as: stationary and rotating blades, casings, rotor, seals, bearings, and lubrication systems Steam Turbine Failure Modes, Inspection, Diagnostic Testing, and Maintenance: Understand all the failure modes of steam turbine components, causes and solutions of steam turbine component failure, inspection, diagnostic testing, and all maintenance activities required for steam turbines to minimize their operating cost and maximize their efficiency, reliability, and longevity. Steam Turbine Instrumentation and Control Systems: Learn about the latest instrumentation, control systems, and governing systems of steam turbines Steam Turbine Reliability and Maintainability: Increase your knowledge about all the methods used to enhance the reliability and maintainability of steam turbines as well as the predictive and preventive maintenance required for steam turbines Steam Turbine Selection and Applications: Gain a detailed understanding of the selection considerations and applications of steam turbines in steam power plants, co-generation, combined-cycle plants, and drivers for compressors pumps, etc Steam Turbine Valves, Load-Frequency Control, Turbine Bypass Systems, and Steam Turbine Superheater Attemperators: Gain a thorough understanding of all steam turbine valves, load-frequency control, turbine bypass systems, and steam turbine superheater attemperators Jacking Oil System and Turning Gear: Learn about the turbine jacking oil system and turning gear operation Turbine Supervisory System: Gain a thorough understanding of the turbine supervisory system Steam Turbine Monitoring Technology, Validation, and Verification Tests for Power Plants: Learn about steam turbine monitoring technology, validation, and verification tests for power plants Steam Turbine Codes: Learn about steam turbine codes including ASME PTC6, DIN Test Code, and International Electrotechnical Commission (IEC) Doc 1, IEC Doc B Steam Turbine Rotor Dynamic Analysis, Campbell, Goodman, and SAFE Diagrams: Gain a thorough understanding of steam turbine rotor dynamic analysis, Campbell, Goodman, and SAFE diagrams Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition published by McGraw-Hill in 2012 (800 pages) Excerpt of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) STEAM TURBINE TECHNOLOGY MANUAL (includes practical information about steam turbines maintenance, testing, and refurbishment - 500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this training course This 5 full-day course provides a comprehensive understanding of the inspection, diagnostic testing, troubleshooting, maintenance, overhaul and refurbishment of all steam and gas turbines. This course will focus on maximizing the efficiency, reliability, and longevity of this equipment by providing an understanding of the common problems and repair techniques, preventive and predictive maintenance of all steam and gas turbines. This course is a MUST for anyone who is involved in diagnostic testing, troubleshooting, or maintenance of steam and gas turbines because it covers the various maintenance strategies, troubleshooting techniques, and the latest testing and refurbishment methods of all steam and gas turbines. The course provides also guidelines and rules that ensure successful refurbishment of all types of steam and gas turbines. In addition, this course will cover in detail advanced fault detection techniques, critical components and all preventive and predictive maintenance methods of steam and gas turbines in order to increase their reliability and reduce their operation and maintenance cost. This course will provide the following information for all types of steam and gas turbines: Diagnostic Testing Techniques Troubleshooting Methods Latest Maintenance Strategies Modern Refurbishment Methods Enclosures and Sealing Arrangements Codes and Standards Common Operational Problems All Predictive and Preventive Maintenance Methods Performance Surveillance Methods Training Objectives Equipment Maintenance: Gain a thorough understanding of the latest maintenance strategies of steam and gas turbines Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required for critical components of steam and gas turbines Equipment Testing: Understand thoroughly all the tests required for the various types of steam and gas turbines Equipment Troubleshooting: Determine all the troubleshooting activities required to minimize the downtime and operating cost of steam and gas turbines Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish steam and gas turbines Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of steam and gas turbines Equipment Performance Surveillance: Gain a detailed understanding of the various methods used to perform performance surveillance on steam and gas turbines Design Features: Understand all the design features that improve the efficiency and reliability of steam and gas turbines Equipment Enclosures and Sealing Methods: Learn about the various types of enclosures and sealing arrangements used for steam and gas turbines Equipment Commissioning: Understand all the commissioning requirements for steam and gas turbines Equipment Codes and Standards: Learn all the codes and standards applicable for steam and gas turbines Equipment Causes and Modes of Failure: Understand the causes and modes of failure of steam and gas turbines Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: Excerpt in digital format of the relevant chapters from the 'POWER PLANT EQUIPMENT OPERATION AND MAINTENANCE GUIDE' published by McGraw-Hill in 2012 (800 pages) Excerpt in digital format of the relevant chapters from the 'POWER GENERATION HANDBOOK' second edition, published by McGraw-Hill in 2011 (800 pages) Steam and Gas Turbines Maintenance Manual (300 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this Training Course This 5 full-day course provides a comprehensive understanding of the various types of generators, exciters, automatic voltage regulators (AVRs), governing systems, and protective systems. The focus will be on maximizing the efficiency, reliability and longevity of these equipment by providing an understanding of the characteristics, selection criteria, common problems and repair techniques, preventive and predictive maintenance. The emphasis of this course is on protective systems, inspection methods, diagnostic testing, troubleshooting, modern maintenance techniques, refurbishment, rewind and upgrade options, as well as advanced methods for preventing partial discharge and other failures. Training Objectives Equipment Operation: Gain a thorough understanding of the operating characteristics of generators, exciters, AVR's and protective systems Equipment Diagnostics and Inspection: Learn in detail all the diagnostic techniques and inspections required of critical components of generators, exciters, AVR's and protective systems Equipment Testing: Understand thoroughly all the tests required for the various types of generators, exciters, AVR's and protective systems Electrical Generator Protective Systems: Gain a thorough understanding of all Electrical generator protective systems including: all electrical relays, tripping mechanisms, protective systems for negative phase sequence (unbalance loading), loss of excitation, over fluxing protection (over-voltage and underfrequency), reverse power (generator monitoring), over-speeding, pole slipping / out of step (sudden increase in torque or weakness in excitation), Class A protection, Class B protection Equipment Maintenance and Troubleshooting: Determine all the maintenance and troubleshooting activities required to minimize the downtime and operating cost of generators, exciters, AVR's and protective systems Equipment Repair and Refurbishment: Gain a detailed understanding of the various methods used to repair and refurbish generators, exciters, AVR's and protective systems Equipment Rewind and Upgrade Options: Discover all options available to rewind and upgrade the generator rotor and stator to enhance the output and reduce downtime Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of generators, exciters, AVR's and protective systems Advanced Methods to Prevent Failure: Gain a thorough understanding of all the methods used to prevent partial discharge, and other failures in generators, exciters, AVR's and protective systems Equipment Sizing: Gain a detailed understanding of all the calculations and sizing techniques used for generators, exciters, AVR's and protective systems Design Features: Understand all the design features that improve the efficiency, reliability of generators, exciters, AVR's and protective systems Equipment Selection: Learn how to select generators, exciters, AVR's and protective systems by using the performance characteristics and selection criteria that you will learn in this course Equipment Enclosures and Sealing Methods: Learn about the various types of enclosures and sealing arrangements used for generators, exciters, AVR's and protective systems Equipment Commissioning: Understand all the commissioning requirements for generators, exciters, AVR's and protective systems Equipment Codes and Standards: Learn all the codes and standards applicable for generators, exciters, AVR's and protective systems Equipment Causes and Modes of Failures: Understand causes and modes of failures of generators, exciters, AVR's and protective systems System Design: Learn all the requirements for designing different types of generators, exciters, AVR's and protective systems Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Generator Inspection, Testing, Maintenance, Protective Systems and Refurbishment Manual (this manual covers all the inspection and maintenance activities as well as all protective systems required for generators - 400 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations