A key-worker role is to provide the best individual care for people they support and carry out effective assessment and support planning. Staff need to know how to motivate individuals to achieve their personal goals and understand how to advocate on their behalf. Staff also need to know how to improve communication between colleagues, individuals, other professionals, and contribute to service improvement.
The course concentrates on management skills and techniques for creating an effective supervisory relationship and process. Emphasis is placed on interpersonal skills. Course Aims: • To provide participants with the skills necessary, knowledge and values that underpin effective supervision • Understand what supervision is • Describe the role of the supervisor • Describe how to develop other supervisors • Plan for effective supervision • Identify techniques to use during supervision sessions
Learners will be able to demonstrate much improved awareness of pressure sores and understand how they can help positively impact the service users' lives. They will be able to identify the function of the different layers of skin, highlight how and why pressure sores form, understand how they can prevent them and have a better understanding of the dressings, aids, and equipment used.
This course is aimed at anyone working in the Care Sector to improve awareness and knowledge of dignity and how workers can help protect it. Learners will understand their roles and responsibilities, a clear understanding of the 7 principles of dignity, and show an increased understanding of best practice for communicating with service users. Explore how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.
To explore the factors which affect and influence feacal continence when supporting individuals in order to effectively manage bowel incontinence.
This is a full day session that will aim to provide a more in-depth understanding of Food Hygiene. It meets UK and EU legal requirements for food handlers & matches RSPH and CIEH level 2 syllabus
To be able to provide First Aid in the workplace, as identified by the workplace risk assessment, and to a standard recognised by the HSE. This course is designed for people who want to receive our most thorough first aid training.
Learners develop an essential understanding of caring for people with dementia, and covers the benefits of positive communication, use of medication, and importance of highly individualised, person-centred care
This course is developed for staff and volunteers to raise awareness of drug and alcohol misuse issues and are adequately informed and enabled to work effectively with individuals with dependencies.
This course will explore ways to support and enhance the quality of care provided to the individual approaching end of life, their families and their carers.