<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a CISO, you play a critical role in protecting your organisation&rsquo;s  information assets and managing its cyber security risk. However,  being a CISO is not an easy task, and the first 90 days in this role  are particularly challenging. </p>

The Security Company (International) Limited

Information Security

Cyber Security

Information on the risks and practical advice to address them

TSC's eBooks, whitepapers, and reports cover some of the most important risks in information and cyber security — risks that constantly challenge information and cyber security professionals who work tirelessly to reduce them across their organisations and home users alike.

How to make an impact in your first 90 days as a new CISO

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As a DPO, you play a critical role in protecting your organisation&rsquo;s data and managing its cyber security risk. However, being a DPO is not an easy task, and the first 90 days in this role are particularly challenging. &nbsp;In this comprehensive eBook, new Data Protection Officers will find essential guidance on their role and responsibilities.&nbsp;</p>

Data Protection

How to make an impact in your first 90 days as a new DPO

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything you need to know about onboarding customers onto your product</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(33, 35, 56); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(33, 35, 56);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf&rsquo;s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course includes onboarding exercises on a sample application for you to complete and review.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Why attend this course?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Who is this course for?</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is for anyone developing software and who needs to develop onboarding content.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">What will I learn?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The different ways to guide users &ndash; and when to use them</li><li fr-original-style="" style="box-sizing: border-box;">How to set your goals for onboarding</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and mapping the user journey</li><li fr-original-style="" style="box-sizing: border-box;">How to prioritise the key onboarding actions</li><li fr-original-style="" style="box-sizing: border-box;">How to write clearly, even if writing doesn&rsquo;t come naturally</li><li fr-original-style="" style="box-sizing: border-box;">Confidence in the work you produce</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://www.filepicker.io/api/file/6TkNuazXQVa4p1RprW2S" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Topics covered</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction</li><li fr-original-style="" style="box-sizing: border-box;">What is onboarding?<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The different types of onboarding</li><li fr-original-style="" style="box-sizing: border-box;">Why onboard?</li><li fr-original-style="" style="box-sizing: border-box;">Why not onboard?</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">About the project and exercises</li><li fr-original-style="" style="box-sizing: border-box;">What is your goal?</li><li fr-original-style="" style="box-sizing: border-box;">Who is your target audience?</li><li fr-original-style="" style="box-sizing: border-box;">Information design and learning theory</li><li fr-original-style="" style="box-sizing: border-box;">Designing for the key actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Onboarding paths</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Customer journey mapping</li><li fr-original-style="" style="box-sizing: border-box;">Types of guidance</li><li fr-original-style="" style="box-sizing: border-box;">Writing the content</li><li fr-original-style="" style="box-sizing: border-box;">Software tools for creating and delivering the content</li><li fr-original-style="" style="box-sizing: border-box;">Testing and measuring it works</li><li fr-original-style="" style="box-sizing: border-box;">Maintenance and governance</li><li fr-original-style="" style="box-sizing: border-box;">Checklists</li><li fr-original-style="" style="box-sizing: border-box;">Action plan for your first 90 days</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Delivery format</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course comprises 15 modules in total, which you can complete at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Our expertise</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today&rsquo;s environment.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Your Instructor</h2><img src="https://www.filepicker.io/api/file/boGMMMi0Shy6bjByDe0x" alt="Cherryleaf" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">Cherryleaf<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication&#39;s (STC)&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Intercom</em>&nbsp;magazine, the Institute of Scientific and Technical Communicator&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Communicator</em>&nbsp;journal and tekom&#39;s&nbsp;<em fr-original-style="" style="box-sizing: border-box;">TCWorld</em>&nbsp;magazine. They&#39;ve also written books on technical communication. We&#39;ve presented webinars for Adobe, Madcap Software or the STC, and we&#39;ve spoken at various conferences around the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Today, organisations throughout Europe use Cherryleaf&rsquo;s services so they can provide clear information that enables users and staff to complete tasks productively.</p></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Course Curriculum</h2><div data-release-date="" data-days-until-dripped="" data-is-dripped-by-date="" data-course-id="1486291" fr-original-style="" style="box-sizing: border-box;">First Section</div><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Introduction (7:43)</li><li fr-original-style="" style="box-sizing: border-box;">Project for the exercises</li><li fr-original-style="" style="box-sizing: border-box;">What is onboarding? (3:13)</li><li fr-original-style="" style="box-sizing: border-box;">Why onboard? (12:03)</li><li fr-original-style="" style="box-sizing: border-box;">Why not onboard? (5:06)</li><li fr-original-style="" style="box-sizing: border-box;">What is your goal? (20:08)</li><li fr-original-style="" style="box-sizing: border-box;">Who is your audience? (7:11)</li><li fr-original-style="" style="box-sizing: border-box;">Information Design and learning theories (15:52)</li><li fr-original-style="" style="box-sizing: border-box;">Journey mapping (21:46)</li><li fr-original-style="" style="box-sizing: border-box;">Types of guidance (45:01)</li><li fr-original-style="" style="box-sizing: border-box;">Onboarding outside the product (13:45)</li><li fr-original-style="" style="box-sizing: border-box;">Writing the content (11:24)</li><li fr-original-style="" style="box-sizing: border-box;">Software (23:52)</li><li fr-original-style="" style="box-sizing: border-box;">Measuring (14:29)</li><li fr-original-style="" style="box-sizing: border-box;">Governance (7:17)</li><li fr-original-style="" style="box-sizing: border-box;">Summary (2:41)</li><li fr-original-style="" style="box-sizing: border-box;">Next steps</li></ul></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><h2 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">&nbsp;Frequently Asked Questions</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">When does the course start and finish?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How long do I have access to the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.</div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What if I am unhappy with the course?</strong></div><div style="color: rgb(33, 35, 56); box-sizing: border-box;" fr-original-style=" color: rgb(33, 35, 56);">We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.</div>

Courses in Birmingham

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How to make an impact in your first 90 days as a new CISO

By The Security Company (International) Limited

How to make an impact in your first 90 days as a new DPO

By The Security Company (International) Limited

Creating user onboarding content

By Cherryleaf

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