• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

842 Courses in Birmingham

Customer Experience Excellence

4.9(9)

By Sterling Training

Customer service just isn’t enough. Customer experience is where the secret to success lies. Build a loyal and fruitful customer base by learning how to design frictionless processes and build empathetic and solution-focused services with our bespoke courses, which include: Customer service vs customer experience The changing nature of customers and how to stay ahead Customer needs vs customer expectations How our behaviour affects those around us and how to use the power of influence Communicating with customers positively and effectively Moments that matter Building trust and integrity What to do when things go wrong

Customer Experience Excellence
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Level 2 Award in Fire Safety (RQF)

By NR Medical Training

The QA Level 2 Award in Fire Safety (RQF) qualification is ideal for businesses that have assigned personnel with specific fire safety responsibilities such as fire wardens or fire marshals in the workplace.

Level 2 Award in Fire Safety (RQF)
Delivered In-Person in Bury St Edmunds + 1 more or UK WideFlexible Dates
Price on Enquiry

Successful project management (In-House)

By The In House Training Company

Successful project management (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Introduction to project management (In-House)

By The In House Training Company

Introduction to project management (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Agile product development: an introduction (In-House)

By The In House Training Company

Agile product development: an introduction (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Agile working (In-House)

By The In House Training Company

Agile working (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

AAT Courses | AAT Level 2 Course

By Osborne Training

AAT Courses | AAT Level 2 Course
Delivered in Birmingham or OnlineFlexible Dates
Price on Enquiry

Health & Safety Level 2

By Prima Cura Training

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Health & Safety Level 2
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Project planning and control (In-House)

By The In House Training Company

Project planning and control (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Successfully managing smaller projects (In-House)

By The In House Training Company

Successfully managing smaller projects (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry