1046 Courses in Birmingham

DG Awareness and Trailer Checks Course Details: Time: 8:00 AM - 4:30 PM Location: Grantham Price: £69.95 Course overview: This comprehensive course combines essential Dangerous Goods (DG) Awareness training with practical instruction on Trailer Checks. Gain the knowledge and skills needed to handle, transport, and secure hazardous materials safely and comply with the latest December 2022 regulations. DG Awareness: Understand the different hazard classes and types of dangerous goods. Learn about the legal requirements for transporting and storing DG. Discover the essential safety protocols for handling hazardous materials. Identify and assess potential risks associated with DG. Apply best practices for documentation and labeling. Trailer Checks: Master the proper procedures for conducting thorough pre-journey and mid-journey trailer inspections. Understand the essential components of a trailer and their potential faults. Learn how to identify and report any damage or safety concerns. Gain confidence in securing loads effectively and preventing trailer issues. Benefits: Stay compliant with updated DG regulations. Minimize workplace risks and ensure employee safety. Improve efficiency and professionalism in handling DG. Gain valuable skills for careers in transport, logistics, and related industries. Who should attend? This course is ideal for: Drivers and transport operators Warehouse personnel and logistics staff Safety managers and supervisors Anyone who handles, transports, or stores hazardous materials Don't miss this opportunity to enhance your knowledge and skills in DG awareness and trailer checks. Register now for £69.95 and secure your spot!

Taking minutes is a much under-rated skill. It can be challenging at the best of times. So how do you do it for virtual meetings? This trainer-led session will help. It's a very practical programme which explores the issues specific to minuting on-line meetings and gives solutions to some of the trickier problems. Full of useful tips, the session will enable participants to: Identify how to adapt their current minute-taking skills to on-line meetings Plan and prepare for a meeting Follow a line of discussion Work in partnership with a remote Chair Deal confidently with minute-taking challenges. 1 Welcome Programme objectives Personal introductions 2 Adapting minute-taking to virtual meetings How is it different? What changes in approach are needed? 3 Preparation Preparing for the meeting Technology and equipment Dress and personal presentation Liaising with the Chair Practical preparation tips 4 Minuting tips Managing the 'techie' elements, eg. poor sound/visual quality Knowing who is speaking Following a line of discussion What if I don't hear or understand? Tips for producing a set of minutes 5 Session review Summary, key learning points, feedback and close

DG Awareness & Highway Code Course Details: Course Overview Time: 8:00 AM - 16:00 PM (Registration starts at 7:30 AM) Location: Online Price: £50 This comprehensive one-day course provides essential training in two critical areas: Dangerous Goods (DG) awareness and the Highway Code. DG Awareness: Understand the different hazard classes and types of dangerous goods. Learn about the legal requirements for transporting and storing DG. Discover the essential safety protocols for handling hazardous materials. Identify and assess potential risks associated with DG. Apply best practices for documentation and labeling. Highway Code: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Key Course Benefits: Meet Driver CPC requirements for periodic training Enhance your understanding of dangerous goods transportation Improve your knowledge of the Highway Code Learn how to respond to accidents, incidents, and breakdowns Boost your overall road safety awareness Don't miss this opportunity to enhance your knowledge and skills in DG Awareness & Highway Code. Register now for £50 and secure your spot!

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The QA Level 3 Award in Administering Emergency Medical Gases (RQF) is a regulated and nationally recognised qualification that has been specifically designed for those who have a responsibility for providing treatment to patients who need medical gases administering in prehospital environments. During this 1 day course, candidates will learn how to safely administer emergency oxygen, pre-operational inspections for oxygen therapy equipment and the clinical need for oxygen therapy when dealing with a range of conditions. Successful candidates will leave with the skills, knowledge and competencies needed to safely administer prompt and effective medical gases in an emergency situation.

Increasing sales is the core of objective for all salespeople and it is vital they are given the tools and techniques to thrive in this highly competitive environment. The landscape within which salespeople operate is ever shifting, and now more than ever it is recognised that the key to successful selling is understanding the customer's needs and working collaboratively with them to achieve their objectives. This highly practical programme has been developed to support salespeople to develop their all-round sales skills using a customer-focused approach. The course will be fun and informal, using practical exercises to help new and experienced salespeople ensure they are equipped to deal with the challenges of selling. This course will help participants: Develop core sales skills such as building rapport, questioning and presenting benefits Identify the roles and goals of key contacts and recognize the importance of consultative selling Understand how to achieve sales by uncovering needs, matching benefits and promoting value Understand how to structure and control a customer interaction and set clear objectives for each account Develop techniques for handling objections, questions and staying positive Master the art of closing a sale and gaining agreement Understand tactical selling and how to build multiple contacts and relationships Develop skill and confidence in selling to both new prospects and existing customers 1 Consultative selling - key principles for success Recognise the importance of consultative selling and being client-focused Build the right processes to achieving sales targets - questions before features Assess your core sales skills; building rapport, asking questions, presenting features and benefits, closing 2 Consultative sales call skills How best to structure and control a customer meeting or call to be client-centric: Four Cs The importance of setting clear objectives for each call and account Setting the agenda and pre-call preparation Planning sessions 3 Your mission, message and meaning - comparative advantage Defining sales messages and USPs; positioning value and quality not price Knowing your target product and services and their value to the customer Understanding your customers buying role and qualifying the opportunity 4 An effective sales meeting - part 1 Opening the sales interview - and building rapport Gaining and retaining the full attention of the customer Probing and identifying real needs using effective sales questions Planning and practice sessions for consultative selling 5 An effective sales meeting - part 2 Matching customer needs and wants to products and services available Presenting your product or service using features, advantages, and benefits Recognising and responding to buying signals and other sales opportunities Planning and practice sessions 6 Closing the sale successfully Anticipating objections and seeing them as positives, including price objections Handling objections using proven methods and models How and when to ask for the sale professionally Follow up and follow-through Planning and practice sessions

Immerse Training is a fully regulated First Aid Training Provider. We love working in schools, nurseries and youth groups teaching young people how to keep each other safe and what to do if something goes wrong. With sessions sessions from 1 hour tasters for every class in a school, to after school first aid clubs, Immerse Training are certain to design a programme that’s right for you, your budget and your children.   We currently deliver First Aid and Life-Saving skills across a variety of settings to groups of children and young people from 4 to 14 years old, when they are able to participate in accredited First Aid courses. All of our First Aid Training for Children courses are designed in collaboration with qualified childcare practitioners and child health clinicians. Our programmes can be tailored to meet any area of the curriculum from Early Years Foundation Stage through to Key Stage 3. First Aid Training for Children is a great way to prepare young people for specific activities such as Duke of Edinburgh expeditions, babysitting and sports leadership. First Aid Courses For Young People Programmes and sessions for young people focusing on how to keep each other safe and what to do if something goes wrong. Sessions are designed with age and national curriculum in mind, from 1 hour tasters to sessions for large groups, perfect as part of NCS and Duke of Edinburgh programmes. Our training for young people is fun, engaging and focuses on fundamental life saving skills.  All courses can be delivered at our training centre in Poole, Dorset or we can deliver on-site across Bournemouth, Poole, Dorset, Hampshire and the South of England.

An emergency can happen anywhere, so it's better to be prepared at all instances, specially at the workplace. Come to Knight Training and ensure your employees are safe with our Emergency First Aid At Work Course now!

Bad news - people don't buy your product. Better news - they don't buy anyone else's product either. Best news - they do buy what a product gives them, whether it be removing 'pain' or giving 'pleasure'. So what a challenge it is that every single person buys your product for a slightly different reason! What's the secret to selling in that sort of sales environment? This programme provides a great roadmap. This course will help participants: Build rapport with authenticity Use open questions, listening and summary to properly understand the prospect Use 'impact' questions to 'stack the pain' of remaining with the status quo Convert features into personalised benefits that reflect stated needs Handle objections with calm confidence Identify buying signals Close effectively Convey credible urgency centred on the prospect's - not the salesperson's - interests 1 What makes a customer buy any product? Moving towards 'pleasure' Moving away from 'pain' Robert Cialdini's Psychology of Influence - buying motives Understanding what your product does for customers Why there is never a 'one size fits all' approach What are the real 'unique selling points' and why the salesperson is the real 'USP' At what point does the customer emotionally buy your product? 2 Getting past gatekeepers What gatekeepers' motivations are How to make them your friend rather than your enemy How to make your call harder to block than to put through How to control the gatekeeper with questions, not answers Using Cialdini's 'reciprocity' law to get put through more often Practical exercise in which the trainer poses as gatekeeper 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why How to 'stack the pain' of the status quo with 'impact questions' Practical 'pain stacking' exercise in pairs What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing Practical funnelling exercise in pairs The power of summary 4 How to create tailored benefits and not 'dive into solution' What is 'diving into solution'? Examples and analogies Why it is to be avoided Practical exercise in pairs - how it feels to have solutions offered up too early How to avoid 'feature-dumping' What is 'value selling'? How to create tailored benefits How to convert product features into benefits How to deal with the prospect's competitor allegiance 5 Handling objections and testing the water How to overcome the price objection by selling value Common objections the participants encounter and answers that work The objections salespeople carry in their own heads The 'A-C-E' objection-handling model How to uncover objections When - and when not - to trial close 6 Closing skills Why salespeople often close too early How to identify buying signals How to use urgency with skill and effectiveness Four killer closing techniques that work How to avoid buying the product back by careless post-sale talk How to ask for referrals for your product How to 'farm' the account for future opportunities 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

This training course is delivered by Registered Trainers with many years of on-the-job experience and who can guide you through the theoretical and practical elements of this essential healthcare training course, and answer any questions that may arise during your training.